Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

ICR 201402-3145-001

OMB: 3145-0215

Federal Form Document

Forms and Documents
Document
Name
Status
Supporting Statement A
2014-02-25
Supplementary Document
2011-04-20
Supporting Statement B
2014-02-25
IC Document Collections
IC ID
Document
Title
Status
226262 New
226175 New
226174 New
226072 New
225795 New
225024 New
224305 New
223490 New
223139 New
223071 New
222822 New
222672 New
222221 New
222140 New
221686 New
221684 New
221620 New
221610 New
221580 New
221481 New
221196 New
221115 New
220633 New
220320 New
219475 New
217607 New
217461 New
216856 New
216592 New
216591 New
216203 New
215960 New
213265 New
213191 New
212502 New
212220 New
212083 New
211629 New
211572 New
211538 New
211451 New
207765 Removed
206967 Removed
206146 Removed
205923 Removed
205267 Removed
204677 Removed
203279 Removed
202526 Removed
202434 Removed
201752 Removed
201508 Removed
200702 Removed
200407 Removed
199718 Removed
198923 Removed
198252 Removed
ICR Details
3145-0215 201402-3145-001
Historical Active 201103-3145-002
NSF
Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery
Extension without change of a currently approved collection   No
Regular
Approved without change 04/28/2014
Retrieve Notice of Action (NOA) 02/25/2014
OMB approves this collection for a period of three years. To request approval of information collections under this generic approval, the agency must do the following: 1) Unless an agency is using multiple modes of collection (e.g., paper forms and electronic submissions), provide a Generic Clearance Submission Template for each Instrument; 2) If the agency is using multiple modes of collection (e.g., paper forms and electronic submissions), the same Generic Clearance Submission Template may be used for both instruments; 3) each Generic Clearance Submission Template must be uploaded as a Supplementary document using a naming convention that allows the public to identify the associated instrument; 4) submit no more than five Generic Submission Templates with each request.
  Inventory as of this Action Requested Previously Approved
04/30/2017 36 Months From Approved 04/30/2014
40,000 0 24,000
12,500 0 7,500
75,000 0 75,000
This collection of information is necessary to enable NSF to garner customer and stakeholder feedback in an efficient, timely manner, in accordance with our commitment to improving service delivery. The information collected from our customers and stakeholders will help ensure that users have an effective, efficient, and satisfying experience with the Agency's programs.
EO: EO 12862 Name/Subject of EO: Setting Customer Service Standards
  
None
Not associated with rulemaking
  78 FR 76661 12/18/2013
79 FR 10574 02/25/2014
No
41
IC Title Form No. Form Name
Customer Satisfaction Survey for the NSF Electronic Research Administration Forum, April 27, 2016
OISE PIRE Customer Survey
Improvement of NSF/NIH I-CORPS Longitudinal Outcomes Survey
Instrument Development for Biological Research Assessment Survey
Pre-Boot Camp Survey Questions for Community College Innovation Challenge Participants - 2017
NSF Web Survey
Survey of the National Science Foundation's (NSF) INSPIRE and non-INSPIRE grantees
Post-Boot Camp Survey Questions for Community College Innovation Challenge Participants
Women's History Month Quiz – Women in Science
Customer Satisfaction Survey for the NSF Electronic Research Administration Forum, March 15, 2017
Acquisition 360 - Improving the Acquisition Process through Timely Feedback from External and Internal Stakeholders
Volunteer Survey during and after an NSF Electronic Records Administration Open Forum Meeting
NSF Biological Sciences Directorate Surveys of Applicants and Reviewers to Assess the Preliminary Proposal Process
Science: Becoming the Messenger - Workshop Customer Satisfaction Survey
External Stakeholder Feedback on NSF Communications
East Asia and Pacific Summer Institute in China
Feedback Survey Regarding NSF EFRI Topic Selection Process
Post-Boot Camp Survey Questions for Community College Innovation Challenge Participants - 2016
NSF INCLUDES Principal Investigator's Meeting Feedback Form
United States Antarctic Program End of Season Outbrief Report
Center for Polar Medical Operations Physical Qualifications Survey
NSF Day Workshop Host Survey - Attendees
Online survey for feedback on SBIR pilot video coaching webinar
Evaluation Form for PAESMEM Recognition Event
Evaluation of the Strategic Review Process
Large Facilities Financial Data Collection Tool Customer Satisfaction Survey
NSF Web Site Redesign Survey
NSF Day Workshop Host Survey
EPSCoR Project Directors/Project Administrators Meeting Feedback
Community Input on Polar Programs Realignment at the National Science Foundation
Pre-Boot Camp Survey Questions for Community College Innovation Challenge Participants
Presidential Award for Excellence in Mathematics and Science Teaching Recognition Event Evaluation Form
Metrics Survey of Event/Exhibit Attendees
Satisfaction of Reviewers and Principal Investigators with NSF's Merit Review Process
Survey Regarding Customer Satisfaction with the Logistical Support Provided by the U.S. Antarctic Program's Antarctic Support Contractor
Survey Questions for Participants of the Revolutionizing Engineering Department Kickoff meeting
Collections in Support of Biological Research Survey
NSF Proposal Submission Modernization Survey
PAEMST Alumni Event Evaluation Form
Feedback Survey Regarding NSF SBIR/STTR Phase 1 Proposal Submission
NSF East Asia and Pacific Summer Institutes Customer Satisfaction Survey
Community Input on Advance Cyberinfrastructure at NSF
NSF Virtual Panel Panelist Survey
Survey Questions for Participants of the REvolutionizing engineering and computer science Department (RED) PI meeting
Post-Boot Camp Survey Questions for Community College Innovation Challenge Participants - 2017
Engineering Family Day Questionnaire
OISE/EAPSI Customer Survey
CBET Grantees Conference Attendance
E-mailed customer satisfaction survey for NSF Current newsletter
Survey Questions for Webinar on Postdoctoral Research Fellowships in Biology
EarthCube User Requirements Questions
NSF/BIO DEB and IOS Web Survey for Soliciting Feedback on Program Changes
Award Cash Management Service (ACMS) Customer Service/Satisfaction Survey
Cybersecurity education/awareness campaign
Pre-Boot Camp Survey Questions for Community College Innovation Challenge Participants - 2016
NSF's First Virtual NSF Day Customer Satisfaction Survey
Satisfaction of Investigators and Reviewers with the Merit Review Process
  Total Approved Previously Approved Change Due to New Statute Change Due to Agency Discretion Change Due to Adjustment in Estimate Change Due to Potential Violation of the PRA
Annual Number of Responses 40,000 24,000 0 16,000 0 0
Annual Time Burden (Hours) 12,500 7,500 0 5,000 0 0
Annual Cost Burden (Dollars) 75,000 75,000 0 0 0 0
Yes
Miscellaneous Actions
No
The interest in this information collection has been widespread across NSF, which has led us to increase the total number of burden hours requested. The anticipated burden times for each type of collection have not changed.
$10,000
Yes Part B of Supporting Statement
No
No
No
No
Uncollected
Suzanne Plimpton
  No
On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
 
 
 
 
 
 
 
    (i) Why the information is being collected;
    (ii) Use of information;
    (iii) Burden estimate;
    (iv) Nature of response (voluntary, required for a benefit, or mandatory);
    (v) Nature and extent of confidentiality; and
    (vi) Need to display currently valid OMB control number;
 
 
 
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
02/25/2014
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