Generic Clearance Request

Request for Approval under the “Generic Clearance for the
Collection of Routine Customer Feedback” (OMB Control
Number 0690-0030)
TITLE OF INFORMATION COLLECTION: Rate the Agency
PURPOSE:
Acquisition 360 is the federal government’s first transactional survey of the procurement process. The
first iteration of the survey was instituted by Office of Federal Procurement Policy (OFPP) on March 18,
2015. One aspect of the survey is to seek feedback from industry vendors to strengthen the acquisition
function to help identify strengths and weaknesses with industry partnerships.

DESCRIPTION OF RESPONDENTS:


Industry vendors (successful/unsuccessful awardees) who have worked with DOC program and
procurement offices

TYPE OF COLLECTION: (Check one)
[ ] Customer Comment Card/Complaint Form
[ ] Usability Testing (e.g., Website or Software)
[ ] Focus Group

[X] Customer Satisfaction Survey
[ ] Small Discussion Group
[ ] Other: _____________________
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CERTIFICATION:
I certify the following to be true:
1. The collection is voluntary.
2. The collection is low-burden for respondents and low-cost for the Federal Government.
3. The collection is non-controversial and does not raise issues of concern to other federal
agencies.
4. The results are not intended to be disseminated to the public.
5. Information gathered will not be used for the purpose of substantially informing influential
policy decisions.
6. The collection is targeted to the solicitation of opinions from respondents who have
experience with the program or may have experience with the program in the future.
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Name:____Virna L. Winters____________________________________

To assist review, please provide answers to the following question:
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Personally Identifiable Information:
1. Is personally identifiable information (PII) collected? [ ] Yes [X] No
2. If Yes, will any information that is collected be included in records that are subject to the
Privacy Act of 1974? [ ] Yes [ ] No
3. If Yes, has an up-to-date System of Records Notice (SORN) been published? [ ] Yes [ ] No
Gifts or Payments:
Is an incentive (e.g., money or reimbursement of expenses, token of appreciation) provided to
participants? [ ] Yes [X] No

BURDEN HOURS
Category of Respondent

No. of
Participation
Respondents Time

Burden

Industry vendors

50

7 min.

5.8 hrs.
(350)

Totals

50

7 min.

5.8 hrs.
(350)

FEDERAL COST: The estimated annual cost to the Federal government is $5,918.40
If you are conducting a focus group, survey, or plan to employ statistical methods, please
provide answers to the following questions:
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The selection of your targeted respondents
1. Do you have a customer list or something similar that defines the universe of potential
respondents and do you have a sampling plan for selecting from this universe?
[X] Yes
[ ] No
If the answer is yes, please provide a description of both below (or attach the sampling plan)? If
the answer is no, please provide a description of how you plan to identify your potential group of
respondents and how you will select them?
Per the OMB Memorandum, Acquisition 360 – Improving the Acquisition Process through Timely Feedbck
from External Stakeholders dated March 18, 1980, agencies are directed to survey 50 industry vendors of
new awards for complex information technology (IT) development, systems, or services by the end of
fiscal year 2015.

Administration of the Instrument
1. How will you collect the information? (Check all that apply)
[X] Web-based or other forms of Social Media
[ ] Telephone
[ ] In-person
[ ] Mail
[ ] Other, Explain
2. Will interviewers or facilitators be used? [ ] Yes [X] No

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Please submit all instruments, instructions, correspondences (emails, letters, etc.) to
respondents, and scripts as separate documents along with this request document.
Rate the Agency surveys via SurveyMonkey (attached)

Every instrument must have the following displayed –
OMB Control No. 0690-0030
Expiration Date: 06/30/2017

Instructions for completing Request for Approval under the
“Generic Clearance for the Collection of Routine Customer
Feedback”
TITLE OF INFORMATION COLLECTION: Provide the name of the collection that is the
subject of the request. (e.g. Comment card for soliciting feedback on xxxx)
PURPOSE: Provide a brief description of the purpose of this collection and how it will be used.
If this is part of a larger study or effort, please include this in your explanation.
DESCRIPTION OF RESPONDENTS: Provide a brief description of the targeted group or
groups for this collection of information. These groups must have experience with the program.
TYPE OF COLLECTION: Check one box. If you are requesting approval of other
instruments under the generic, you must complete a form for each instrument.
CERTIFICATION: Please read the certification carefully. If you incorrectly certify, the
collection will be returned as improperly submitted or it will be disapproved.
Personally Identifiable Information: Provide answers to the questions. Note: Agencies
should only collect PII to the extent necessary, and they should only retain PII for the period of
time that is necessary to achieve a specific objective.
Gifts or Payments: If you answer yes to the question, please describe the incentive and provide
a justification for the amount.
BURDEN HOURS:
Category of Respondents: Identify who you expect the respondents to be in terms of the
following categories: (1) Individuals or Households;(2) Private Sector; (3) State, local, or tribal
governments; or (4) Federal Government. Only one type of respondent can be selected per row.
No. of Respondents: Provide an estimate of the Number of respondents.
Participation Time: Provide an estimate of the amount of time required for a respondent to
participate (e.g. fill out a survey or participate in a focus group)

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Burden: Provide the Annual burden hours: Multiply the Number of responses and the
participation time and divide by 60.
FEDERAL COST: Provide an estimate of the annual cost to the Federal government.
If you are conducting a focus group, survey, or plan to employ statistical methods, please
provide answers to the following questions:
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The selection of your targeted respondents. Please provide a description of how you plan to
identify your potential group of respondents and how you will select them. If the answer is yes,
to the first question, you may provide the sampling plan in an attachment.
Administration of the Instrument: Identify how the information will be collected. More than
one box may be checked. Indicate whether there will be interviewers (e.g. for surveys) or
facilitators (e.g., for focus groups) used.
Submit all instruments, instructions, and scripts are submitted with the request.

Required Additional Information (check ROCIS in IC List for this info --needed for OCIO staff to complete request)
1. Line of Business: General Government
2. Sub-function: Legislative
3. Privacy Act System of Records: Title: N/A
4. Federal Registration citation information: Volume

N/A

Pg. No. N/A

5. Number of respondents for small entities: 50
6. Percentage of respondents reporting electronically: 100% (via SurveyMonkey)

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