Submission Request for Spectrum Management Course Evaluation Survey

Federal_Class_Generic Clearance Request Submission.doc

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

Submission Request for Spectrum Management Course Evaluation Survey

OMB: 0690-0030

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Request for Approval under the “Generic Clearance for the Collection of Routine Customer Feedback” (OMB Control Number 0690-0030)


TITLE OF INFORMATION COLLECTION: Federal Radio Frequency Spectrum Management Course Evaluation Survey


PURPOSE:

This is an evaluation of an introduction to spectrum management course given by NTIA to Federal spectrum managers, potential spectrum managers, and others working in related fields. Spectrum Management is the planning, coordinating, and managing joint use of the radio spectrum through operational, engineering, and administrative procedures. The objective of spectrum management is to enable electronic systems to perform their functions in the intended environment without causing or suffering unacceptable interference.



DESCRIPTION OF RESPONDENTS:


The respondents (25 in all) will have attended this one-week course presented by NTIA in July, 2014. The respondents are new spectrum managers with an average of two years or less on the job experience; individuals who have recently been assigned the duties of a spectrum manager; and those whose work requires a basic understanding the Federal spectrum management process.



TYPE OF COLLECTION: (Check one)


[ ] Customer Comment Card/Complaint Form [X] Customer Satisfaction Survey

[ ] Usability Testing (e.g., Website or Software [ ] Small Discussion Group

[ ] Focus Group [ ] Other: ______________________


CERTIFICATION:


I certify the following to be true:

  1. The collection is voluntary.

  2. The collection is low-burden for respondents and low-cost for the Federal Government.

  3. The collection is non-controversial and does not raise issues of concern to other federal agencies.

  4. The results are not intended to be disseminated to the public.

  5. Information gathered will not be used for the purpose of substantially informing influential policy decisions.

  6. The collection is targeted to the solicitation of opinions from respondents who have experience with the program or may have experience with the program in the future.


Name:_____Eric Rosenberg_____________________________







To assist review, please provide answers to the following question:


Personally Identifiable Information:

  1. Is personally identifiable information (PII) collected? [X] Yes [ ] No

  2. If Yes, will any information that is collected be included in records that are subject to the Privacy Act of 1974? [ ] Yes [X] No

  3. If Yes, has an up-to-date System of Records Notice (SORN) been published? [ ] Yes [ ] No


Gifts or Payments:

Is an incentive (e.g., money or reimbursement of expenses, token of appreciation) provided to participants? [ ] Yes [X] No



BURDEN HOURS


Category of Respondent

No. of Respondents

Participation Time

Burden

Hours

Individuals

225

30 minutes

113





Totals

225


113

The Spectrum Management Course will be conducted three times a year for three years (duration of the collection).


FEDERAL COST: The estimated annual cost to the Federal government is __[none]_____


If you are conducting a focus group, survey, or plan to employ statistical methods, please provide answers to the following questions:


The selection of your targeted respondents

  1. Do you have a customer list or something similar that defines the universe of potential respondents and do you have a sampling plan for selecting from this universe? [ ] Yes [X] No


If the answer is yes, please provide a description of both below (or attach the sampling plan)? If the answer is no, please provide a description of how you plan to identify your potential group of respondents and how you will select them?


The respondents are limited to the attendees of this course.


Administration of the Instrument

  1. How will you collect the information? (Check all that apply)

[ ] Web-based or other forms of Social Media

[ ] Telephone

[X] In-person

[ ] Mail

[ ] Other, Explain


  1. Will interviewers or facilitators be used? [ ] Yes [X] No


Please submit all instruments, instructions, correspondences (emails, letters, etc.) to respondents, and scripts as separate documents along with this request document.





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File Typeapplication/msword
File TitleDOCUMENTATION FOR THE GENERIC CLEARANCE
Author558022
File Modified2014-06-26
File Created2014-06-26

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