60 day notice

60 day published2010-14837[1].pdf

RI 10-72, Customer Satisfaction Survey (How Has the OPM Served You)

60 day notice

OMB: 3206-0236

Document [pdf]
Download: pdf | pdf
35092

Federal Register / Vol. 75, No. 118 / Monday, June 21, 2010 / Notices

Death Benefits when Deceased was an
Employee at the Time of Death—FERS’’
(OMB Control No. 3206–0172; Standard
Form 3104B), is used by applicants for
death benefits under FERS if the
deceased was a Federal employee at the
time of death.
We estimate that approximately
12,734 SF 3104s will be processed
annually and each form takes
approximately 60 minutes to complete.
An annual burden of 12,734 hours is
estimated. We estimate that
approximately 4,017 SF 3104Bs will be
processed annually and each form takes
approximately 60 minutes to complete.
An annual burden of 4,017 hours is
estimated. The total annual estimated
burden is 16,751.
For copies of this proposal, contact
Cyrus S. Benson on (202) 606–4808,
FAX (202) 606–0910 or via E-mail to
Cyrus.Benson@opm.gov. Please include
a mailing address with your request.
DATES: Comments on this proposal
should be received within 30 calendar
days from the date of this publication.
ADDRESSES: Send or deliver comments
to—
James K. Freiert, Acting, Deputy
Associate Director, Retirement
Operations, Retirement and Benefits,
U.S. Office of Personnel Management,
1900 E Street, NW., Room 3305,
Washington, DC 20415–3500, and
OMB Desk Officer, Office of Information
& Regulatory Affairs, Office of
Management and Budget, New
Executive Office Building, 725 17th
Street, NW., Room 10235,
Washington, DC 20503.
FOR INFORMATION REGARDING
ADMINISTRATIVE COORDINATION CONTACT:

Cyrus S. Benson, Team Leader,
Publications Team, RB/RM/
Administrative Services, U.S. Office of
Personnel Management, 1900 E Street,
NW., Room 4H28, Washington DC
20415. (202) 606–4808.
John Berry,
Director, U.S. Office of Personnel
Management.
[FR Doc. 2010–14839 Filed 6–18–10; 8:45 am]
BILLING CODE 6325–38–P

sroberts on DSKD5P82C1PROD with NOTICES

OFFICE OF PERSONNEL
MANAGEMENT
Submission for Review: Performance
Measurement Surveys, OMB Control
No. 3206–NEW
AGENCY: U.S. Office of Personnel
Management.
ACTION: 60-Day notice and request for
comments.

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15:46 Jun 18, 2010

Jkt 220001

SUMMARY: The Office of Personnel
Management (OPM) offers the general
public and other federal agencies the
opportunity to comment on a new
information collection request (ICR)
3206–NEW, Performance Measurement
Surveys. As required by the Paperwork
Reduction Act of 1995, (Pub. L. 104–13,
44 U.S.C. chapter 35) as amended by the
Clinger-Cohen Act (Pub. L. 104–106),
OPM is soliciting comments for this
collection. The Office of Management
and Budget is particularly interested in
comments that:
1. Evaluate whether the proposed
collection of information is necessary
for the proper performance of the
functions of the agency, including
whether the information will have
practical utility;
2. Evaluate the accuracy of the
agency’s estimate of the burden of the
proposed collection of information,
including the validity of the
methodology and assumptions used;
3. Enhance the quality, utility, and
clarity of the information to be
collected; and
4. Minimize the burden of the
collection of information on those who
are to respond, including through the
use of appropriate automated,
electronic, mechanical, or other
technological collection techniques or
other forms of information technology,
e.g., permitting electronic submissions
of responses.
DATES: Comments are encouraged and
will be accepted until August 20, 2010.
This process is conducted in accordance
with 5 CFR part 1320.
ADDRESSES: Interested persons are
invited to submit written comments on
the proposed information collection to
the Office of Personnel Management,
Office of the Chief Information Officer,
1900 E Street, NW., Washington, DC
20415, Attention: PRA Officer or sent
via electronic mail to pra@opm.gov.
FOR FURTHER INFORMATION CONTACT: A
copy of this ICR, with applicable
supporting documentation, may be
obtained by contacting the Office of
Personnel Management, Office of the
Chief Information Officer, 1900 E Street,
NW., Washington, DC 20415, Attention:
PRA Officer or sent via electronic mail
to pra@opm.gov
SUPPLEMENTARY INFORMATION: The Office
of Personnel Management (OPM) leads
Federal agencies in shaping human
resources management systems to
effectively recruit, develop, manage and
retain a high quality and diverse
workforce. Performance measurement
surveys are valuable tools to gather
information from our customers so we
can design and implement new ways to

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improve our performance to meet their
needs. This collection request includes
surveys that we currently use or plan to
use during the next three years to
measure our performance in providing
services to meet our customer needs.
The survey instruments include direct
mail, telephone contact, focus groups
and web exit surveys. Our customers
include the general public, Federal
benefit recipients, Federal agencies and
Federal employees. We estimate 210,900
performance measurement surveys will
be completed in the next 3 years. The
time estimate varies from 15 minutes to
20 minutes to complete. The estimated
burden is 70,275 hours.
U.S. Office of Personnel Management.
John Berry,
Director.
[FR Doc. 2010–14834 Filed 6–18–10; 8:45 am]
BILLING CODE 6325–47–P

OFFICE OF PERSONNEL
MANAGEMENT
Submission for Review: Program
Services Evaluation Surveys, OMB
Control No. 3206–NEW
AGENCY: U.S. Office of Personnel
Management.
ACTION: 60-Day Notice and request for
comments.
SUMMARY: The Office of Personnel
Management (OPM) offers the general
public and other federal agencies the
opportunity to comment on a new
information collection request (ICR)
3206–NEW, Program Services
Evaluation Surveys. As required by the
Paperwork Reduction Act of 1995, (Pub.
L. 104–13, 44 U.S.C. chapter 35), as
amended by the Clinger-Cohen Act
(Pub. L. 104–106), OPM is soliciting
comments for this collection. The Office
of Management and Budget is
particularly interested in comments
that:
1. Evaluate whether the proposed
collection of information is necessary
for the proper performance of the
functions of the agency, including
whether the information will have
practical utility;
2. Evaluate the accuracy of the
agency’s estimate of the burden of the
proposed collection of information,
including the validity of the
methodology and assumptions used;
3. Enhance the quality, utility, and
clarity of the information to be
collected; and
4. Minimize the burden of the
collection of information on those who
are to respond, including through the
use of appropriate automated,

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21JNN1

Federal Register / Vol. 75, No. 118 / Monday, June 21, 2010 / Notices
electronic, mechanical, or other
technological collection techniques or
other forms of information technology,
e.g., permitting electronic submissions
of responses.
DATES: Comments are encouraged and
will be accepted until August 20, 2010.
This process is conducted in accordance
with 5 CFR part 1320.

Interested persons are
invited to submit written comments on
the proposed information collection to
the Office of Personnel Management,
Office of the Chief Information Officer,
1900 E Street, NW., Washington, DC
20415, Attention: PRA Officer or sent
via electronic mail to pra@opm.gov.
ADDRESSES:

FOR FURTHER INFORMATION CONTACT: A
copy of this ICR, with applicable
supporting documentation, may be
obtained by contacting the Office of
Personnel Management, Office of the
Chief Information Officer, 1900 E Street,
NW., Washington, DC 20415, Attention:
PRA Officer or sent via electronic mail
to pra@opm.gov.

The Office
of Personnel Management (OPM) leads
Federal agencies in shaping human
resources management systems to
effectively recruit, develop, manage and
retain a high quality and diverse
workforce. Program services evaluation
surveys are valuable tools to gather
information from our customers so we
can design and implement new ways to
improve our programs to meet their
needs. This collection request includes
surveys that we currently use or plan to
use during the next three years to
measure our ability to deliver program
services to meet our customer needs.
The survey instruments include direct
mail, telephone contact, focus groups
and web exit surveys. Our customers
include the general public, Federal
benefit recipients, Federal agencies and
Federal employees. We estimate 4,310
program services evaluation surveys
will be completed in the next 3 years.
The time estimate varies from 1 minute
to 40 minutes to complete. The
estimated burden is 1,126 hours.

SUPPLEMENTARY INFORMATION:

sroberts on DSKD5P82C1PROD with NOTICES

U.S. Office of Personnel Management.
John Berry,
Director.
[FR Doc. 2010–14837 Filed 6–18–10; 8:45 am]
BILLING CODE 6325–47–P

VerDate Mar<15>2010

15:46 Jun 18, 2010

Jkt 220001

OFFICE OF PERSONNEL
MANAGEMENT
Submission for Review: Customer
Satisfaction Surveys, OMB Control No.
3206–0236.
AGENCY: U.S. Office of Personnel
Management.
ACTION: 60-Day notice and request for
comments.
SUMMARY: The Office of Personnel
Management (OPM) offers the general
public and other federal agencies the
opportunity to comment on a revised
information collection request (ICR)
3206–0236, Customer Satisfaction
Surveys. As required by the Paperwork
Reduction Act of 1995 (Pub. L. 104–13,
44 U.S.C. chapter 35) as amended by the
Clinger-Cohen Act (Pub. L. 104–106),
OPM is soliciting comments for this
collection.
The Office of Management and Budget
is particularly interested in comments
that:
1. Evaluate whether the proposed
collection of information is necessary
for the proper performance of the
functions of the agency, including
whether the information will have
practical utility;
2. Evaluate the accuracy of the
agency’s estimate of the burden of the
proposed collection of information,
including the validity of the
methodology and assumptions used;
3. Enhance the quality, utility, and
clarity of the information to be
collected; and
4. Minimize the burden of the
collection of information on those who
are to respond, including through the
use of appropriate automated,
electronic, mechanical, or other
technological collection techniques or
other forms of information technology,
e.g., permitting electronic submissions
of responses.
DATES: Comments are encouraged and
will be accepted until August 20, 2010.
This process is conducted in accordance
with 5 CFR part 1320.
ADDRESSES: Interested persons are
invited to submit written comments on
the proposed information collection to
the Office of Personnel Management,
Office of the Chief Information Officer,
1900 E Street, NW., Washington, DC
20415, Attention: PRA Officer or sent
via electronic mail to pra@opm.gov.
FOR FURTHER INFORMATION CONTACT: A
copy of this ICR, with applicable
supporting documentation, may be
obtained by contacting the Office of
Personnel Management, Office of the
Chief Information Officer, 1900 E Street,
NW., Washington, DC 20415, Attention:

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Fmt 4703

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35093

PRA Officer or sent via electronic mail
to pra@opm.gov.
SUPPLEMENTARY INFORMATION: The Office
of Personnel Management (OPM) leads
Federal agencies in shaping human
resources management systems to
effectively recruit, develop, manage and
retain a high quality and diverse
workforce. We need to solicit input from
our customers to evaluate our
performance in providing services.
Customer satisfaction surveys are
valuable tools to gather information
from our customers so we can design
and implement new ways to improve
our service to meet their needs. This
collection request includes surveys that
we currently use or plan to use during
the next three years to measure our
ability to meet our customer needs. The
survey instruments include direct mail,
telephone contact, focus groups and
web exit surveys. Our customers
include the general public, Federal
benefit recipients, Federal agencies and
Federal employees. The currently
approved collection has been revised to
exclude performance measurement
surveys and program services evaluation
surveys. Only those surveys relating
specifically to customer satisfaction will
be associated with OMB Control No.
3206–0236. We estimate 495,182
customer satisfaction surveys will be
completed in the next 3 years. The time
estimate varies from 2 minutes to 30
minutes to complete. The estimated
burden is 34,152 hours.
U.S. Office of Personnel Management.
John Berry,
Director.
[FR Doc. 2010–14835 Filed 6–18–10; 8:45 am]
BILLING CODE 6325–47–P

OFFICE OF PERSONNEL
MANAGEMENT
Civil Service Retirement System;
Present Value Factors
AGENCY: Office of Personnel
Management.
ACTION: Notice.
SUMMARY: The Office of Personnel
Management (OPM) is providing notice
of adjusted present value factors
applicable to retirees under the Civil
Service Retirement System (CSRS) who
elect to provide survivor annuity
benefits to a spouse based on postretirement marriage and to retiring
employees who elect the alternative
form of annuity, owe certain redeposits
based on refunds of contributions for
service before October 1, 1990, or elect
to credit certain service with
nonappropriated fund instrumentalities.

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