Request for Generic Clearance to Conduct Voluntary Customer/Partner Surveys(NLM)

Forms and Documents

Document Name	Status
Form 1 WHR Professionals Focus Group Survey Form and Instruction	New
Form 1 WHR Consumer Focus Group Survey Form and Instruction	New
Form 1 User Satisfaction Surevy for MICAD Users Form and Instruction	New
SS_Attachment_2_-_Example_of_NLM_Survey_Instrument.pdf Supplementary Document	2012-06-07
SS_Attachment_1_-__Example_of_NLM_Generic_Clearance_Request.pdf Supplementary Document	2012-06-07
Supporting_Statement_A_NLM_Generic_ICR_6-5-2012.docx Supporting Statement A	2012-06-07

IC Document Collections

IC ID	Document Title	Status
204984	WHR Professionals Focus Group Survey Form and Instruction	New
204405	WHR Consumer Focus Group Survey Form and Instruction	New
203727	User Satisfaction Surevy for MICAD Users Form and Instruction	New

ICR Details

OMB Control No: 0925-0476	ICR Reference No: 201206-0925-003
Status: Historical Active	Previous ICR Reference No: 200906-0925-004
Agency/Subagency: HHS/NIH	Agency Tracking No:
Title: Request for Generic Clearance to Conduct Voluntary Customer/Partner Surveys(NLM)
Type of Information Collection: Extension without change of a currently approved collection	Common Form ICR:  No
Type of Review Request: Regular
OIRA Conclusion Action: Approved without change	Conclusion Date: 07/13/2012
	Date Received in OIRA: 06/11/2012
Terms of Clearance: Approved consistent with the understanding that individual GenICs associated with this Generic will be submitted for OMB review and approval prior to initiating each data collection.

	Inventory as of this Action	Requested	Previously Approved
Expiration Date	07/31/2015	36 Months From Approved	07/31/2012
Responses	15,000	0	27,910
Time Burden (Hours)	3,250	0	3,600
Cost Burden (Dollars)	0	0	0

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Abstract: NLM will collect and use information gathered through customer and/or partner surveys to identify strengths and weaknesses in current service provisions and to make improvements that are practical and feasible.

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Authorizing Statute(s): US Code: 42 USC 286 Name of Law: Public Health Services 42 C.F.R. PART 4--National Library of Medicine
  

Citations for New Statutory Requirements: None

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Associated Rulemaking Information
RIN:	Stage of Rulemaking:	Federal Register Citation:	Date:
	Not associated with rulemaking

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Federal Register Notices & Comments
60-day Notice:	Federal Register Citation:	Citation Date:
	77 FR 19673	04/02/2012
30-day Notice:	Federal Register Citation:	Citation Date:
	77 FR 34391	06/11/2012
Did the Agency receive public comments on this ICR? Yes

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Number of Information Collection (IC) in this ICR: 3

IC Title	Form No.	Form Name
User Satisfaction Surevy for MICAD Users	1	Survey for MICAD Users screenshots
WHR Professionals Focus Group Survey	1	Focus Group
WHR Consumer Focus Group Survey	1	WHR Consumer Focus Group Survey

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ICR Summary of Burden

	Total Approved	Previously Approved	Change Due to New Statute	Change Due to Agency Discretion	Change Due to Adjustment in Estimate	Change Due to Potential Violation of the PRA
Annual Number of Responses	15,000	27,910	0	0	-12,910	0
Annual Time Burden (Hours)	3,250	3,600	0	0	-350	0
Annual Cost Burden (Dollars)	0	0	0	0	0	0

Burden increases because of Program Change due to Agency Discretion: No

Burden Increase Due to:

Burden decreases because of Program Change due to Agency Discretion: No

Burden Reduction Due to:

Short Statement: A reduction of 1,350 burden hours is being requested to adjust for a previous overestimation in the number of responses.

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Annual Cost to Federal Government: $36,000

Does this IC contain surveys, censuses, or employ statistical methods? No

Is the Supporting Statement intended to be a Privacy Impact Assessment required by the E-Government Act of 2002? No

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? No

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? No

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? Uncollected

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Common Form ICR:  No

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On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).

The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:

(a) It is necessary for the proper performance of agency functions;

(b) It avoids unnecessary duplication;

(c) It reduces burden on small entities;

(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;

(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;

(f) It indicates the retention periods for recordkeeping requirements;

(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:

(i) Why the information is being collected;

(ii) Use of information;

(iii) Burden estimate;

(iv) Nature of response (voluntary, required for a benefit, or mandatory);

(v) Nature and extent of confidentiality; and

(vi) Need to display currently valid OMB control number;

(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.

(i) It uses effective and efficient statistical survey methodology (if applicable); and

(j) It makes appropriate use of information technology.

If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.

Certification Date: 06/11/2012

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