VA Form 10-0495 Understanding PTSD for Family Caregivers: Feedback Surve

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery (NCA, VBA, VHA)

PTSD and Family Caregivers Survey 10-0495

PTSD Family Caregiver Feedback/ARCH Focus Group/VA Courtesy Standards/PTSD Coach (Phone) Apps Survey

OMB: 2900-0770

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OMB 2900-0770
Estimated Burden: 10 min.

Department of Veterans Affairs





Veterans Health Administration

Understanding PTSD for Family Caregivers: Feedback Survey

This information is collected in accordance with section 3507 of the Paperwork Reduction Act of 1995. Accordingly, we may not conduct or sponsor and you are not required to respond to a collection of information unless it displays a valid OMB number. We anticipate that the time expended by all individuals who complete this survey will average 10 minutes. This includes the time it will take to read instructions, gather the necessary facts and fill out the form. Customer satisfaction surveys are used to gauge customer perceptions of VA services as well as customer expectations and desires. The results of this survey will lead to improvement in the quality of service delivery by helping to shape the direction and focus of specific programs or services. Completion of this form is voluntary and failure to respond will have no impact on benefits to which you may be entitled.


1) PURPOSE OF SURVEY: VA is interested in feedback on the education programs it offers to Caregivers. Please take a moment to let us know your thoughts on the education program you recently attended as well as suggestions for future Caregiver education programs.


2) SELECTION: You were selected to receive this survey because you attended the Understanding PTSD for Family Caregivers program.


3) TIME: The survey is estimated to take 10 minutes to complete.


4) QUESTIONS: For content-related questions, please contact Paul Holmes at Paul.Holmes2@va.gov


5) HELP: If you have technical difficulty with this survey, please send a message to Nital.Patel@va.gov



How would you describe your role as a Caregiver?


Spouse

Parent

Child

Friend

Other


Please type in your role:


Please indicate your level of agreement with the following statements regarding the "Understanding PTSD for Family Caregivers" program.

Strongly

Disagree


Disagree


Neutral


Agree

Strongly

Agree



































IShape6 Shape8 Shape7 Shape5 Shape4 would recommend this program to other
Caregivers of Veterans

Shape12 Shape11 Shape9 Shape10 Shape13



The content presented met my needs.

Shape18 Shape14 Shape16 Shape15 Shape17

The setting was conducive to my ability to learn.


IShape23 Shape19 Shape21 Shape20 Shape22 learned something new from the training program


IShape27 Shape24 Shape28 Shape25 Shape26 was satisfied with the length of this Caretaker
Education
program


IShape33 Shape31 Shape30 Shape32 Shape29 was satisfied with the format of this Caregiver
Education Program


OShape34 Shape38 Shape35 Shape37 Shape36 verall, I was satisfied with the program.



Please check the top three ways you would like future Caregiver education programs to
be delivered.


LShape39 ive Broadcast with other Caregivers participating


WShape40 ebinar at a VHA site with other Caregivers participating


WShape41 ebinar accessed from home computer


TShape42 elephone Conference call with Power Points


LShape43 ive Stream to home computer


OShape44 ther



What other way would you like future Caregiver education programs to be delivered?








The "Understanding PTSD for Caregivers" program provided information on the following topics. Please indicate both the level of usefulness of each of the topics below as well as whether you have had an opportunity to utilize any of the suggested strategies.



U

Did you try to use this information after attending the program?

sefulness of Information





Common Barriers to Treatment (lack of awareness, stigma, fear)


c

R



esiliency
(social support, role models, purpose)


PTSD Symptoms & Triggers (irritability, withdrawal, TV, crowding)


Not Somewhat Moderately Useful Very Not
Useful Useful Useful Useful Applicable

Shape46 Shape47 Shape48 Shape49 Shape50 Shape51


Responses to Nightmares

(calm voice, no touching)


Responses to Anger
(understand cause no
confrontation
)


Stress Management

(relaxation exercises,
practice
together daily)


Grounding (focus on the here
and now)

Treatment Options (trauma

focused, family and couples
therapy etc.)



Please indicate the level of importance for the following components of the Caregiver education program.

Not Very Somewhat Moderately Important Very Important Important Important Important







The "Question and Answer" section of the program


The presence of a VA mental health provider at your group meeting


The presence of other Caregivers in the room


Please rank the importance of the following topics to your individual needs. Please indicate your ranking from 1 to 5 with "1= Most Important" and "5= Least Important". Please use each number only once.



Children living with a Parent with PTSD

Traumatic Brain Injury

Respite Care

Education Benefits for Veterans Caregivers and Children

Employment





If you think there are other topics that should be considered for future Caregiver programs, please specify below.








How often should we provide these trainings?






Shape60 Shape61 Shape62


VA Form 10-0495
SEP 2012




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