Customer Survey Listing

Att_Customer Survey Listing for Master Clearance.xlsx

Master Generic Plan for Customer Surveys and Focus Groups

Customer Survey Listing

OMB: 1800-0011

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EDICS # Survey Name Respondents Hrs/Resp Burden Hrs






Office of Innovation and Improvement


4463 NCSRC Webinar Evaluation 480 10 80
4498 Charter Support Organization Master Class Survey 160 15 45
4545 Transforming Urban Public Education: Exploring the Potential of City-Based Strategies Conference Survey 120 15 30
4545 Transforming Urban Public Education: Exploring the Potential of City-Based Strategies Conference Survey 120 15 30
4624 MSAP Needs Assesment Customer Service Satisfaction Surveys and Focus Group Instruments 459 20 139
4648 Improving the Quality of Services for Students with Disabilities in Charter Schools:
Exploring National Needs and Potential Policy Solutions Meeting Survey
15 15 4

Total 1,354
328






Office of Vocational and Adult Education


3343 LINCS Needs Assessment Survey 625 15 156
4633 Data Quality Institute Conference Participant Survey 300 7 36


925
192






Office of Postsecondary Education


4308 OPE Strategic Planning Staff Customer Satisfaction Survey 4,120 15 1,037






Office of Communications and Outreach


3355 Customer Service Feedback Form for Events, Conferences, Meetings, Publications and Written Material 36,875 10 6,121






Office of Policy, Evaluation and Planning Development


4269 Doing What Works Initiative: User Feedback Survey 500 6 50






Office of Elementary and Secondary Education


4320 MSIX Training Customer Survey 200 3 33
3984 Equity Assistance Centers Customer Satisfaction Survey 310 7 75
3561 Office Of Migrant Education Migrant Education Resource Center Peer-to-Peer Network, Training and Technical Assistance Customer Satisfaction Surveys 600 18 242
4185 ED Data Express Survey 300 10 50
4544 REACTS Survey 350 30 525
4621 OME Technical Assistance Evaluation 1,000 10 166

Total 2,760
1,091






Office of Safe and Drug Free Schools


3080 Violence Prevention Training 125 10 17
3267 Higher Education Center CSS (Non-Clients) 120 30 60
3313 Higher Education Center for Alcohol and Other Drug Abuse and Violence Prevention 350 10 60
3484 Safe and Drug-Free Schools Project Directors' Meeting Customer Satisfaction Survey 450 10 75
4307 OSDFS EM-101 Satisfaction Survey 2,000 15 500
4350 Readiness and Emergency Management for Schools (REMS) Grantees Customer Service Satisfaction Survey 103 20 34
4370 OSDFS Emergency Management for Higher Education (EMHE) Customer Service Survey 18 20 6

Total 3,166
752






Office of English Language Acquisition


4341 Customer Service Survey for OELA Discretionary Grantees 275 10 46






Office of the Chief Information Officer


2702 ED Internet Services Customer Survey 1,000 15 250






Institute of Education Sciences


2984 NCES 2006 Customer Survey 15,000 2 300
3148 IES Chief State School Officers Customer Satisfaction Survey 56 10 9
4354 Regional Educational Laboratory Bridge Events 6,750 2 1,350
4578 What Works Clearinghouse (WWC) Customer Survey 6,493 14 1,083
4586 NAEP 2011 School Reports Focus Group Studies 267 2 300
4651 Focus Groups with High School Seniors and Guidance Counselors, Consumer Information on the College Navigator Website 47 90 99
New What Works Clearinghouse (WWC) Focus Groups 60 1 60
New REL Bridge Event Customer Satisfaction Survey 18,000 33 5,940
New REL Analytical Technical Support Workshops Customer Satisfaction Survey 12,000 42 5,240
New REL Technical Assistance Products 24,000 25 6,000
New Alliance Member Participation 15,000 30 7,500

Total 97,673
27,881






Office for Civil Rights


3922 Technical Assistance Evaluation Form 700 5 58
4554 CRDC Customer Satisfaction Survey 51 8 7

Total 751
65






Office of Management


4567 Department of Education's (ED PUBS) Customer Service Satisfaction Survey 55 5 3
NEW ED Pubs Customer Fulfillment Survey 1,000 5 83

Total 1,055
86






Office of the Deputy Secretary/ISU


4613 Teacher and Leader Community of Practice: Measuring Student Growth in Non-Tested Grades and Subjects. Meeting Evaluation 50 10 500






Total Annual Responses and Burden - Customer Surveys 150,504
38,398

Total Annual Responses and Burden - Focus Groups 40 1.25 hrs 50

Total - CSS and Focus Groups 150,544
38,448

Total 3 Year Burden 451,632
115,344

Total Responses and Burden for New Surveys 76,918
26,311
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