NPS Bundle - ThreeTransportation Studies: Pinnacles National Monument, Glacier National Park, and Golden Gate National Recreation Area-Alcatraz Island

Programmatic Review for NPS-Sponsored Public Surveys

PINN Visitor Survey -5-31-20121

NPS Bundle - ThreeTransportation Studies: Pinnacles National Monument, Glacier National Park, and Golden Gate National Recreation Area-Alcatraz Island

OMB: 1024-0224

Document [pdf]
Download: pdf | pdf
ID ______

EAST / WEST

OMB Control Number: 1024-0224
Expiration Date: 8/31/2014

NOTE TO OMB REVIEWER: For the purposes of this review and submission the justifications for each

question or section of questions is highlighted in a shaded text box above each question. These text
boxes will not be printed on the final version of the surveys. The Topic Areas noted are consistent with
the currently approved pool questions for the NPS Programmatic Review Process (1024-0224 – Current
Expiration Date: 8-31-2014). The questions that are slight variations are denoted as such. Any questions
that are outside the general scope of the programmatic review process have been carefully discussed
and generally approved by the NPS Information Collection Review Coordinator with understanding that
that those questions will require further review and consideration by OMB before full determination and
approval can be granted.

Pinnacles National Monument – Visitor Survey
Topic Area 1 – VISITHIS3
1.

Have you visited Pinnacles National Monument more than once in the last five years? (Please check one.)
 Yes → how many times have you visited Pinnacles National Monument in the last four years?
________________
 No → Skip to Question 3.

Topic Area 5 – CROWD (variation)
2.

Have you ever not been able to, or chosen not to enter Pinnacles National Monument because it was too
crowded? (Please check ‘yes’ or ‘no’. If yes, specify how many times and where you went instead.)
 Yes → How many times? ____________→ where did you go instead?
 Home  Another park/recreation area  Other (please specify): ___________
 No → Go to Question 3.

Topic Area 6 - OPMGMT 1
3.

If you could ask the National Park Service to change some things about the way they manage Pinnacles
National Monument, what would you ask them to do?
_________________________________________________________________________
_________________________________________________________________________
_________________________________________________________________________

Topic Area 3 – ACT3 (variation)
4.

Please check the following activities in which you participated while visiting Pinnacles National Monument.
Then please indicate if each activity is available to you in your community. (Please circle two responses for
each activity.)
Activity

Did you participate in this activity at
Pinnacles National Monument?

Is this activity available to you
in
your community?

Guided programs or activities

Yes

No

→

Yes

No

Climbing

Yes

No

→

Yes

No

Learning about history

Yes

No

→

Yes

No

Camping

Yes

No

→

Yes

No

Studying natural history

Yes

No

→

Yes

No

Caving

Yes

No

→

Yes

No

Picnicking

Yes

No

→

Yes

No

Photography

Yes

No

→

Yes

No

Visiting visitor center

Yes

No

→

Yes

No

Learning about the California Condor

Yes

No

→

Yes

No

Viewing the California Condor

Yes

No

→

Yes

No

Viewing wildlife (other than the
California Condor)

Yes

No

→

Yes

No

Viewing wildflowers

Yes

No

→

Yes

No

Viewing scenery/sightseeing/scenic
drive

Yes

No

Yes

No

Participating in volunteer activities

Yes

No

→

Yes

No

Hiking

Yes

No

→

Yes

No

→

Yes

No

Other (please specify): _______________________________________

→

Topic Area 3 – TRIPC1
5. What is the primary reason for your visit to Pinnacle National Monument today? (please specify.)
_________________________________________________________________________
_________________________________________________________________________

2

Very
Unimportant

Neither
Important or
Unimportant

Moderately
Important

Very
Important

Extremely
Important

Total number of people you saw during your entire visit

1

2

3

4

5

6

7

Number of people you saw at important sites and
attractions (e.g. Bear Gulch Reservoir and Scout Peak
Overlook)

1

2

3

4

5

6

7

Number of groups you encountered while hiking

1

2

3

4

5

6

7

Time it took to find a parking spot

1

2

3

4

5

6

7

Total time it took from when you arrive at the entrance
to Pinnacles National Monument to when you get to
your desired destination

1

2

3

4

5

6

7

Time spent waiting for a shuttle

1

2

3

4

5

6

7

Time spent waiting to enter a cave because others are
inside

1

2

3

4

5

6

7

Participating in a park guided talk or walk

1

2

3

4

5

6

7

Seeing and talking to a park ranger or staff person

1

2

3

4

5

6

7

Seeing a California Condor

1

2

3

4

5

6

7

Natural sounds and natural quiet that are undisturbed
by humans

1

2

3

4

5

6

7

Moderately
unimportant

Not at all
Important

Topic Area 5 – CROWATT1 (variation)
6. How important was each of the following to your experience at Pinnacles National Monument? (Circle one
number for each line.)

Topic Area 6 – Individual Perceptions of their Park Experiences
7.

How crowded did you feel at the following locations on this trip to Pinnacles National Monument? (Circle one
number for each location.)
Not at all
Crowded

Slightly
Crowded

Moderately
Crowded

Very
Crowded

Extremely
Crowded

Not
Applicable

While hiking on the trails

1

2

3

4

5

N/A

At Bear Gulch Reservoir

1

2

3

4

5

N/A

At Scout Peak Overlook

1

2

3

4

5

N/A

In or immediately outside of caves

1

2

3

4

5

N/A

At parking areas

1

2

3

4

5

N/A

3

On roads

1

2

3

4

5

N/A

On the shuttle bus

1

2

3

4

5

N/A

At the visitor center

1

2

3

4

5

N/A

At Pinnacles Campground

1

2

3

4

5

N/A

Topic Area 6 – Individual Perceptions of their Park Experiences
8.

We would like to know how you felt about traveling around Pinnacles National Monument on this visit. For
each item below please rate how much you think it describes your travel overall experience at Pinnacles
National Monument today.
Strongly
Disagree

Disagree

Neutral

Agree

Strongly
Agree

You have easy access to important sites and
attractions

1

2

3

4

5

You have little impact on the area’s natural
environment

1

2

3

4

5

It takes too long to get where you want to go

1

2

3

4

5

It is easy to access scenic overlooks, vistas, or
locations

1

2

3

4

5

You hear natural sounds

1

2

3

4

5

You feel stressed while traveling

1

2

3

4

5

You experience a sense of freedom

1

2

3

4

5

You connect with the natural environment

1

2

3

4

5

You could go “where you want, when you want”

1

2

3

4

5

You experience conflict

1

2

3

4

5

You feel crowded

1

2

3

4

5

4

Topic Area 6 – CROWD13

Unacceptable

Moderately
Unacceptable

Slightly
Unacceptable

Neither
acceptable or
unacceptable

Slightly
Acceptable

Moderately
Acceptable

Acceptable

Very
Acceptable

a. We would like to know how long you think it is acceptable to have to wait for parking at Pinnacles National
Monument. Please rate the acceptability of each of the following lengths of waiting times for parking. A
rating of -4 means the time is “very unacceptable”, and a rating of +4 means the time is “very acceptable”.
(Circle one number for each line.)
Very
Unacceptable

9.

No waiting time for parking

-4

-3

-2

-1

0

+1

+2

+3

+4

5 minutes

-4

-3

-2

-1

0

+1

+2

+3

+4

10 minutes

-4

-3

-2

-1

0

+1

+2

+3

+4

20 minutes

-4

-3

-2

-1

0

+1

+2

+3

+4

30 minutes

-4

-3

-2

-1

0

+1

+2

+3

+4

40 minutes

-4

-3

-2

-1

0

+1

+2

+3

+4

1 hour

-4

-3

-2

-1

0

+1

+2

+3

+4

2 hours

-4

-3

-2

-1

0

+1

+2

+3

+4

b. How long of a wait is so unacceptable that you would no longer visit Pinnacles National Monument?
Length of time: ________ → specify MINUTES OR HOURS
OR
 No length of waiting time is so unacceptable that I would no longer visit this area.
c. How long did you wait to find parking on this visit?
Time spent waiting to park: ________ → specify MINUTES OR HOURS
OR
 I did not have to wait.

5

Topic Area 6 – CROWD13

Very
Unacceptable

Unacceptable

Moderately
Unacceptable

Slightly
Unacceptable

Neither
acceptable or
unacceptable

Slightly
Acceptable

Moderately
Acceptable

Acceptable

Very
Acceptable

10. a. We would like to know how long you think it is acceptable to have to wait outside or inside a cave because
others people are using it. Please rate the acceptability of each of the following lengths of waiting times. A
rating of -4 means the time is “very unacceptable”, and a rating of +4 means the time is “very acceptable”.
(Circle one number for each line.)

No waiting time to enter cave

-4

-3

-2

-1

0

+1

+2

+3

+4

2 minutes

-4

-3

-2

-1

0

+1

+2

+3

+4

5 minutes

-4

-3

-2

-1

0

+1

+2

+3

+4

10 minutes

-4

-3

-2

-1

0

+1

+2

+3

+4

15 minutes
20 minutes

-4
-4

-3
-3

-2
-2

-1
-1

0
0

+1
+1

+2
+2

+3
+3

+4
+4

b. How long of a wait is so unacceptable that you would no longer use the cave?
Length of time: ________ → specify MINUTES OR HOURS
OR
 No length of waiting time is so unacceptable that I would no longer use the cave.
c. How long did you wait outside or inside a cave because others were in it on this visit?
Time spent waiting to enter a cave: ________ → specify MINUTES OR HOURS
OR
 I did not have to wait.

6

Topic Area 6 – VERP13 (variation)

Unacceptable

Moderately
Unacceptable

Slightly
Unacceptable

Neither
acceptable or
unacceptable

Slightly
Acceptable

Moderately
Acceptable

Acceptable

Very
Acceptable

No hiking groups
3 hiking group
6 hiking groups
12 hiking groups
24 hiking groups
36 hiking groups
48 hiking groups

Very
Unacceptable

11. a. We would like to know how many other hiking groups you think it is acceptable to encounter per day while
hiking on trails at Pinnacles National Monument. A group may consist of one or more people. Please rate the
acceptability of each of the following numbers of hiking groups encountered per day on the trails. A rating of
-4 means the number of hiking groups encountered is “very unacceptable”, and a rating of +4 means the
number of hiking groups encountered is “very acceptable”. (Circle one number for each line.)

-4
-4
-4
-4
-4
-4
-4

-3
-3
-3
-3
-3
-3
-3

-2
-2
-2
-2
-2
-2
-2

-1
-1
-1
-1
-1
-1
-1

0
0
0
0
0
0
0

+1
+1
+1
+1
+1
+1
+1

+2
+2
+2
+2
+2
+2
+2

+3
+3
+3
+3
+3
+3
+3

+4
+4
+4
+4
+4
+4
+4

Topic Area 6 – CRWDATT2 (variation)
b. What number of groups is so unacceptable to encounter in one day on the trails that you would no longer
hike at Pinnacles National Monument?
Number of hiking groups encountered: ________
OR
 No number is so unacceptable that I would no longer hike at Pinnacles National Monument.
c. What is the approximate number of hiking groups you encountered on trails today?
Approximate number of hiking groups encountered: ________
OR
 I did not hike today.

7

Topic Area 6 – VERP1
12. We would like to know how many people you think could use the Bear Gulch Reservoir without you feeling
too crowded. To help judge this, we have a series of photographs that show different numbers of people at
Bear Gulch Reservoir. Please look at the photographs on Poster 1 – Bear Gulch Reservoir.

Very
Unacceptable

Unacceptable

Moderately
Unacceptable

Slightly
Unacceptable

Neither
acceptable or
unacceptable

Slightly
Acceptable

Moderately
Acceptable

Acceptable

Very
Acceptable

a. Please rate each photograph on Poster 1 – Bear Gulch Reservoir by indicating how acceptable you think it is
based on the number of people shown. A rating of -4 means the number of people is “very unacceptable”, and
a rating of +4 means the number of people is “very acceptable”. (Circle one number for each photograph.)

Photo 1

-4

-3

-2

-1

0

+1

+2

+3

+4

Photo 2

-4

-3

-2

-1

0

+1

+2

+3

+4

Photo 3

-4

-3

-2

-1

0

+1

+2

+3

+4

Photo 4

-4

-3

-2

-1

0

+1

+2

+3

+4

Photo 5

-4

-3

-2

-1

0

+1

+2

+3

+4

-4

-3

-2

-1

0

+1

+2

+3

+4

Photo 6

b. Which photograph shows the level of use that is so unacceptable that you would no longer use the Bear
Gulch Reservoir?
Photo number: _____
OR
 None of the photographs are so unacceptable that I would no longer use the Bear Gulch Reservoir.
c. Which photograph looks most like the number of people you typically saw at Bear Gulch Reservoir today?
Photo number: _____
OR
 I did not visit Bear Gulch Reservoir.

8

Topic Area 6 – VERP1
13. We would like to know how many people you think could use Scout Peak Overlook without you feeling too
crowded. To help judge this, we have a series of photographs that show different numbers of people in this
area. Please look at the photographs on Poster 2 – Scout Peak Overlook.

Very
Unacceptable

Unacceptable

Moderately
Unacceptable

Slightly
Unacceptable

Neither
acceptable or
unacceptable

Slightly
Acceptable

Moderately
Acceptable

Acceptable

Very
Acceptable

a. Please rate each photograph on Poster 2 – Scout Peak Overlook by indicating how acceptable you think it is
based on the number of people shown. A rating of -4 means the number of people is “very unacceptable”,
and a rating of +4 means the number of people is “very acceptable”. (Circle one number for each photograph.)

Photo 1

-4

-3

-2

-1

0

+1

+2

+3

+4

Photo 2

-4

-3

-2

-1

0

+1

+2

+3

+4

Photo 3

-4

-3

-2

-1

0

+1

+2

+3

+4

Photo 4

-4

-3

-2

-1

0

+1

+2

+3

+4

Photo 5

-4

-3

-2

-1

0

+1

+2

+3

+4

Photo 6

-4

-3

-2

-1

0

+1

+2

+3

+4

b. Which photograph shows the level of use that is so unacceptable that you would no longer use the Scout
Peak Overlook?
Photo number: _____
OR
 None of the photographs are so unacceptable that I would no longer use this area.
c. Which photograph looks most like the number of people you typically saw at Scout Peak Overlook?
Photo number: _____
OR
 I did not visit Scout Peak Overlook.

9

Topic Area 6 – OPMGMT7 (variation)
14. These questions ask for your opinion about management and conditions within Pinnacles National Monument.
Please indicate the extent to which you agree or disagree with each of the following statements. (Circle one
number for each statement.)
Strongly
Disagree
1

Disagree

Neutral

Agree

2

3

4

Strongly
Agree
5

There are enough road signs

1

2

3

4

5

There are enough trail signs

1

2

3

4

5

There are enough rules

1

2

3

4

5

There are enough trails

1

2

3

4

5

There are enough ranger programs and educational
information

1

2

3

4

5

Rangers and staff are available and helpful

1

2

3

4

5

There is enough information on what conditions
should be expected at Pinnacles National
Monument

1

2

3

4

5

Visitors should be required to use the shuttle bus
(parking their private vehicles at the entrance)

1

2

3

4

5

The shuttle should be available from local
communities

1

2

3

4

5

Limits should be placed on the number of people
who can use certain trails at one time

1

2

3

4

5

Limits should be placed on the maximum size of a
group that can use certain trails

1

2

3

4

5

Backcountry/wilderness camping should be offered

1

2

3

4

5

A permit or reservation systems should be used to
manage the number of people at Pinnacles National
monument

1

2

3

4

5

There is enough parking

Topic Area 1 – VISHIS (variation)
15. a. Within the last five years, do you know of any parks or other green spaces (e.g., state/local parks, trails,
natural areas) within 100 miles of your home that have reduced their operating hours or been closed
completely?
 Yes → how many? _____________ → If you know their names please list them:
____________________________________________________________________________
__________________________________________________
 No → Skip to question 16
 Don’t know → Skip to question 16

10

b. Did you visit these parks or other green spaces prior to them reducing their operating hours or been closed
completely?
 Yes → how many times per year? _____________
 No
Topic Area 4 – PREF (variation)
16. Please indicate if you agree or disagree with each statement below. (Circle one number for each statement.)
Strongly
Disagree

Disagree

Neutral

Agree

Strongly
Agree

There are not enough trails available in my
community

1

2

3

4

5

There are not enough trails available within 100 miles
of my home

1

2

3

4

5

Not enough parks are available in my community

1

2

3

4

5

Not enough parks are available within 100 miles of my
home

1

2

3

4

5

Not enough yards, gardens, and undeveloped natural
areas are available in my community

1

2

3

4

5

Not enough yards, gardens, and undeveloped natural
areas are available within 100 miles of my home

1

2

3

4

5

Not enough streams, ponds or water bodies are
available in my community

1

2

3

4

5

Not enough streams, ponds or water bodies are
available within 100 miles of my home

1

2

3

4

5

Topic Area 6 – EVALSERV1
17. Please rate the quality of the following during your visit to Pinnacles National Monument today. (Circle one
number for each statement.)
Very Poor

Poor

Average

Good

Very
Good

Overall quality of visitor services

1

2

3

4

5

Overall quality of the visitor center

1

2

3

4

5

Overall quality of your experience

1

2

3

4

5

11

Topic Area 1 – RES3
18. Do you live in the United States? (Please check one and fill in the appropriate blank.)
 Yes (What is your zip code? ____________)
 No (What country do you live in? __________________________________)
Thank you for your help with this survey! Please return it to the person who gave it to you.

PRIVACY ACT and PAPERWORK REDUCTION ACT statement:

The National Park Service is authorized by 16 U.S.C. 1a-7 to collect this information. This information will be used
by park managers to understand the visitor use and the perceptions of recreation management at Pinnacles National
Monument. Response to this request is voluntary and anonymous. Your name will never be associated with your
answers, and any contact information collected will be destroyed when the data collection is concluded. No action
may be taken against you for refusing to supply the information requested. An agency may not conduct or sponsor,
and a person is not required to respond to, a collection of information unless it displays a currently valid OMB
control number.
BURDEN ESTIMATE STATEMENT: Public reporting burden for this form is estimated to average 20 minutes
per response. Direct comments regarding the burden estimate or any other aspect of this form to: Brent Johnson,
Park Botanist. Pinnacles National Monument 5000 Highway 146 Paicines, CA 9504; brent_johnson@nps.gov (email).

12

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File Typeapplication/pdf
File TitleMuir Woods Visitor Survey
Authorjchoinie
File Modified2012-06-06
File Created2012-05-31

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