Congaree National Park Visitor Survey

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Survey_CONG

Congaree National Park Visitor Survey

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Social
S
Scienc
ce Program
National
N
Park
k Service
U.S.
U Departme
ent of the Intterior
Visitor
V
Servic
ces Project

Cong
garee Natio
onal P
Park
Visito
or Stu
udy

Insert photo
o

Congaree Na
ational Parrk Visitor Sttudy
C
OM
MB Approva
al 1024-XXX
X
Expiratio
on date: June 30, 2011

2

Un
nited States
s Departm ent of the Interior

IN RE
EPLY REFER TO:

NATIO
ONAL PARK
K SERVICE
E
Congaree Natio
onal Park
100 National P
Park Road
Hopkins,
H
SC
C 29061

Summerr 2011
Dear Vis
sitor:
Thank yo
ou for partic
cipating in this
t
importa
ant study. O
Our goal is tto
learn abo
out the exp
pectations, opinions,
o
an
nd interestss of visitorss to
Congare
ee National Park. This information
n will assistt us in our e
efforts
to better manage th
his park and
d to serve yyou.
This que
estionnaire is only bein
ng given to a select nu
umber of
visitors, so
s your parrticipation is
s very impo
ortant! It sho
ould only ta
ake
about 20
0 minutes after your vis
sit to complete.
When yo
our visit is over,
o
please
e complete this questio
onnaire. Se
eal it
with the stickers pro
ovided on th
he last pag
ge and drop
p it in any U.S.
mailbox.
ave any que
estions, please contacct Margaret Littlejohn, NPS
If you ha
VSP Dire
ector, Park Studies Un
nit, College of Natural Resourcess,
P.O. Box
x 441139, University
U
of
o Idaho, Mo
oscow, Idah
ho 83844-1139,
phone: 208-885-78
2
63, email: littlej@uida ho.edu.
We apprreciate yourr help.
y,
Sincerely
(insert ellectronic sig
gnature)
Tracy Sw
wartout
Superintendent

Congaree Nationa
al Park Visiitor Study

DIRECTIONS
S
At the end of your visiit:
ccomplete this questionnaire.
1) Please have the
e selected individual
i
efully since each question is different.
2) Answ
wer the que
estions care
3) For questions
q
th
hat use circ
cles (O), please mark your answer by
filling in
n the circle with
w black or
o blue ink, or a #2 pencil.

4) Seal it with the stickers pro
ovided.
5) Drop
p it in a U.S. mailbox.
Thank you!

PRIVACY
Y ACT and
d PAPERW
WORK REDU
UCTION ACT STATEMENT:
16 U.S.C. 1a-7 authorizes
a
collection of
o this inform
mation. Th
his information will be
used by park ma
anagers to better serv
ve the publicc. Responsse to this re
equest is
volun
ntary. No action
a
may be
b taken ag
gainst you ffor refusing
g to supply tthe
mation requ
uested. Your name is requested for follow-u
up mailing p
purposes
inform
alysis of the
e questionn
naire is com
mpleted, all name and a
address
only. When ana
files will
w be desttroyed. Thu
us the perm
manent data
a will be ano
onymous. Please do
not put
p your nam
me or that of
o any mem
mber of yourr personal g
group on th
he
questionnaire. The
T Paperw
work Reducction Act requires us to
o tell you tha
at an
agency may nott conduct or sponsor, and
a a perso
on is not re
equired to re
espond to
a collection of in
nformation unless
u
it dis
splays a cu
urrently valid
d OMB con
ntrol
numb
ber.
Burd
den estimate stateme
ent: Public reporting b
burden for tthis form is estimated
to average 20 minutes
m
per response. Direct com
mments rega
arding the b
burden
estim
mate or any other aspe
ect of this fo
orm to Marg
garet Littlejo
ohn, NPS V
Visitor
P.O. Box
o Natural Resources,
University of Idaho, P
Serviices Project, College of
R
441139, Moscow
w, ID, 8384
44-1139; em
mail: littlej@
@uidaho.edu
u.

3

4

Congaree National Park Visitor Study
Please tell us about your visit to Congaree National Park

NOTE: In this questionnaire, your personal group is defined as anyone that you are visiting
the park with, such as spouse, family, friends, etc. This does not include the larger
group that you might be traveling with, such as school, church, scouts, or tour group.

Topic Area 2 – Trip Planning (TPLAN11)
1.

Prior to your visit, how did you and your personal group obtain information about
Congaree National Park (NP)? Please mark ( ) all that.

•

O

Did not obtain information prior to visit Î Go to question 2

O

Chamber of Commerce/visitors bureau/state welcome center

O

Friends/relatives/word of mouth

O

Highway signs

O

Inquiry to park/forest via phone, mail or e-mail

O

Congaree NP website: www.nps.gov/cong

O

Other websites — which one(s)?

O

Local businesses (hotels, motels, restaurants, etc.)

O

Maps/brochures

O

Newspaper/magazine articles

O

Other National Park Service sites

O

Previous visits

O

School class/program

O

Social media (such as Facebook, Twitter, etc.)

O

Television/radio programs/videos

O

Travel guides/tour books (such as AAA, etc.)

O

Other (Please specify)

Topic Area 1 – Knowledge (KNOW 1 variation)
2.

Prior to your visit, were you and your group aware of what programs (ranger-led walks,
canoe trips, presentations, school group tours, etc.) were offered in Congaree NP?

O

Yes

O

No

Congaree National Park Visitor Study

5

Topic Area 2 – Trip Planning (TPLAN6 variation)
3.

a) In 2003, Congaree Swamp National Monument became Congaree National
Park. Did this name change have any effect on your decision to visit?

O

Yes

O

No

O

Not sure

b) If YES, what effect did it have? Please be specific.

Topic Area 1 – Knowledge (KNOW 9 variation)
4.

a) Prior to your visit, were you aware of what congressionally designated
wilderness is?

O

Yes
O No
O Not sure
b) If NO, did you and your group learn about congressionally designated wilderness
during your visit?

O

Yes

O

No

Topic Area 2 - Trip Planning (TPLAN 4 variation)
5.

On this trip, what was the primary reason that you and your personal group came
to the Congaree NP area (within 1-hour drive of the park)? Please mark ( ) one.

•

O

Resident of the area (within 1-hour drive of the park) Î Go to Question 6

O

Visit Congaree NP

O

Visit other attractions in the area

O

Visit friends/relatives in the area

O

Traveling through – unplanned visit

O

Business

O

Other (Please specify)

Topic Area 3 - Trip Characteristics (TRIPC 13, 14 and 15)
6.

a) On this trip, did you and your personal group stay overnight away from your
permanent residence either inside Congaree NP or within the nearby area
(within 1-hour drive of the park)?

O

Yes

O

No Î Go to Question 7

6

Congaree National Park Visitor Study
b) If YES, please list the number of nights you and your personal group stayed in
Congaree NP and the area (within 1-hour drive of the park).
Number of nights inside the park
Number of nights in the area outside the park
c & d) In which types of lodging did you and your personal group spend the night(s)
in Congaree NP and the area (within 1-hour drive of the park)? Please mark ( )
all that apply.
d) Outside park in surrounding area
c) Inside park
(within 1-hour drive of park)

•

n/a

Lodge, hotel, motel, vacation rental, B&B, etc.

O

O

RV/trailer camping

O

O

Tent camping

O

O

Backcountry camping

O

n/a

Residence of friends or relatives

O

n/a

Personal seasonal residence

O

O

Other (Please specify)

O

Other inside

Other outside

Topic Area 2 - Trip Planning (TPLAN C 29)
7.

On this visit, what sites did you and your personal group visit in the Congaree NP
area (within 1-hour drive of the park)? Please mark ( ) all that apply.

•

O

Did not visit any other sites Î Go to Question 9

O

Lake Murray

O

Ft. Jackson Army Training Center

O

National Advocacy Center

O

Harbison State Forest

O

EdVenture

O

The State Capitol

O

Riverbanks Zoo

O

University of South Carolina

O

Shaw Air Force Base

O

Columbia Museum of Art

O

South Carolina State Parks

O

Columbia Metropolitan Airport

O

South Carolina State Museum

O

Other (Please specify)

Congaree National Park Visitor Study
Topic Area 3 - Trip Behaviors (ACT22)
8.

7

On this visit, in which activities did you and your personal group participate within
Congaree NP? Please mark ( ) all that apply.

•

O

Attending ranger-led programs

O

Backpacking

O

Citizen Science program

O

Birdwatching

O

Exercising (jogging, rollerblading, etc.)

O

Camping

O

Nature study (other than birdwatching)

O

Canoeing/kayaking

O

Visiting the visitor center

O

Fishing

O

Walking dogs

O

Park special event

O

Walking/hiking

O

Picnicking

O

Other (Please specify)

Topic Area 3 - Trip Behaviors (TBACK 12 variation)
9.

a) On this visit to Congaree NP, did you and your group walk/canoe/kayak any
park trails?

O

Yes

O

No Î Go on to Question 10

b) If YES, which of the following trails did you and your group walk/canoe/kayak on
this visit? Please mark (●) all that apply.

O

Low Boardwalk Trail

O

Bluff Trail

O

Elevated Boardwalk Trail

O

River Trail

O

Weston Lake Loop Trail

O

Sims Trail

O

Oakridge Trail

O

Kingsnake Trail

O

Cedar Creek Wilderness Canoe Trail

O

Other (Please specify)

Topic Area 3 - Trip Behaviors (TRIPC 11)
10. a) How long did you and your personal group stay in the Congaree NP area (within
1-hour drive of the park)? Please list partial hours/days as ¼, ½, ¾.

O

Resident of the area Î Go to Question 11
Number of hours if less than 24 hours
- OR Number of days if 24 hours or more

8

Congaree National Park Visitor Study
b) On this visit, how long did you and your personal group spend visiting Congaree
NP? Please list partial hours/days as ¼, ½, ¾.
Number of hours if less than 24 hours
- OR Number of days if 24 hours or more

Topic Area 5 – Crowding and Experiences (VERP 8 and 10, CRWDATT9)
11. Please indicate how the following elements may have affected you and your
personal group’s park experience during this visit to Congaree NP. Please mark (●)
only one for each element.
Detracted
from

No
effect

Added
to

Did not
experience

Airplanes

O

O

O

O

Trains

O

O

O

O

Automobiles

O

O

O

O

Park staff activities (such as chainsaws,
leaf blowers, generators, etc.)

O

O

O

O

Gunshots from neighboring lands

O

O

O

O

Other visitors’ activities

O

O

O

O

Small number of visitors on trails

O

O

O

O

Large number of visitors on trails

O

O

O

O

Small number of visitors
canoeing/kayaking

O

O

O

O

Large number of visitors
canoeing/kayaking

O

O

O

O

Impact from wild pigs

O

O

O

O

O

O

O

O

Affect your park experience?
Noise from:

Other (Please specify)
___________________________

Topic Area 1- Respondent Knowledge (KNOW5)
12. a) Prior to this visit were you and your personal group aware that Congaree NP is
home to the Old-Growth Bottomland Forest Research and Education Center,
one of 21 centers nationwide?

O

Yes

O

No

Congaree National Park Visitor Study
Topic Area 3 – Trip Behaviors (ACT15 - variation)

9

b) Did you and your personal group notice any scientists, scientific markers, or
scientific equipment at work while you were in the park?

O

Yes

O

No

Topic Area 3 – Trip Behaviors (LEARN 4 - variation)
c) Did you and your personal group – through programs and products – learn about
actual results of scientific studies at the park?

O

Yes

O

No

Topic Area 6 - Evaluation and Opinion of Management (OPMGMT 4)
13. It is the National Park Service’s responsibility to protect Congaree NP’s natural,
scenic, and cultural resources while at the same time providing for public
enjoyment. How important is protection of the following resources/attributes in the
park to you and your personal group? Please mark ( ) one answer for each
resource/attribute.

•

Resource/attribute

Not
Somewhat Moderately
important important important

Very
important

Extremely
important

Clean air (visibility)

O

O

O

O

O

Clean water

O

O

O

O

O

Clear night sky (star gazing)

O

O

O

O

O

Cultural history (photographs/
artifacts/oral histories)

O

O

O

O

O

Designated wilderness/
backcountry

O

O

O

O

O

Educational opportunities

O

O

O

O

O

Historic buildings/archeological
sites

O

O

O

O

O

Native plants

O

O

O

O

O

Native wildlife

O

O

O

O

O

Natural quiet/sounds of nature

O

O

O

O

O

Parking availability

O

O

O

O

O

Recreational opportunities

O

O

O

O

O

Scenic views

O

O

O

O

O

Solitude

O

O

O

O

O

10
Topic Area 2 – Trip Planning (TPLAN)

Congaree National Park Visitor Study

14. a) On this trip, if you and your personal group had not chosen to visit Congaree NP,
what other recreation site would you have visited instead?
b) How far is this alternative site from your home?

miles

Topic Area 6 – Evaluation of Services (EVALSERV 21)

•

15. a) Please mark ( ) all of the information services and facilities that you or your
personal group used at Congaree NP during this visit.
b) Next, for only those services and facilities that you or your personal group used,
please rate their importance to your visit from 1-5.
c) Finally, for only those services and facilities that you or your personal group
used, please rate their quality from 1-5.

a) Information services/facilities used?
Mark ( )

•

O

Assistance from park staff

O

Assistance from park volunteers

O

Bulletin boards

O

Junior Ranger program

O

Park brochure/map

O

Park interpretive pamphlets

O

Park newspaper Boardwalk Talk

O

Ranger-led talks/programs/walks

O

Ranger guided canoe tours

O

Visitor center videos/films/movies

O

Visitor center exhibits

O

Visitor center bookstore sales
items (selection, price, etc.)
Park website (nps.gov/cong)

O

b) If used,
how important?
1=Not important
2=Somewhat important
3=Moderately important
4=Very important
5=Extremely important

c) If used,
what quality?
1=Very poor
2=Poor
3=Average
4=Good
5=Very good

Congaree National Park Visitor Study
use before or during visit

11

Topic Area 6– Evaluation of Services (EVAL 25, 24)

•

16. a) Please mark ( ) all of the visitor services and facilities that you or your personal
group used at Congaree NP during this visit.
b) Next, for only those services and facilities that you or your personal group used,
please rate their importance to your visit from 1-5.
c) Finally, for only those services and facilities that you or your personal group
used, please rate their quality from 1-5.
b) If used,
how important?
1=Not important
2=Somewhat important
3=Moderately important
4=Very important
5=Extremely important

a) Visitor services/facilities used?
Mark ( )

•

O

Access for people with disabilities

O

Backcountry camping

O

Campgrounds

O

Parking areas

O

Park directional signs

O

Directional signs outside park

O

Picnic areas

O

Restrooms

O

Canoe launches

O

Boardwalks

O

Trails

c) If used,
what quality?
1=Very poor
2=Poor
3=Average
4=Good
5=Very good

Topic Area 6 – Evaluation of Services (EVALSERV 1)
17. Overall, how would you rate the quality of the facilities, services, and recreational
opportunities provided to you and your personal group at Congaree NP during this
visit? Please mark ( ) one.
Very poor

O

•

Poor

O

Average

O

Good

O

Very good

O

12

Congaree National Park Visitor Study

Topic Area 3 – Trip Behaviors (TRIPC 26 and 27)
18. For you and your personal group, please estimate all expenditures for the items
listed below for this visit to Congaree NP and the surrounding area (within 1-hour
drive of the park). Please write "0" if no money was spent in a particular
category.
a) Please list your group's total expenditures inside Congaree NP.
b) Please list your group's total expenditures in the surrounding area outside the
park (within 1-hour drive of the park).
NOTE: Surrounding area residents should only include expenditures that were just
for this trip to Congaree NP.
EXPENDITURES
a) Inside park b) Outside park
Lodges, hotels, motels, cabins, B&B, etc.

$

$

Camping fees and charges

$

$

Canoe/kayak rental charges

$

$

Guide fees and charges

$

$

Restaurants and bars

$

$

Groceries and takeout food

$

$

Gas and oil (auto, RV, boat, etc.)

$

$

Other transportation expenses
(rental cars, taxis, auto repairs, but
NOT airfare)

$

$

Admission, recreation, entertainment fees

$

$

All other purchases (souvenirs, film, books,
sporting goods, clothing, etc.)

$

$

Donations

$

$

c) How many people do the above expenses cover?
Adults (18 years or over)
Children (under 18 years)
Please write 0 if no children were covered by the expenditures.

Topic Area 3 – Trip Behavior (FVIS1)

Congaree National Park Visitor Study
13
19. Would you and your group be likely to visit Congaree NP again in the future?

O

Yes

O

O

No

Not sure

Topic Area 3 – Trip Behavior (FVIS7)
20. If you were to visit Congaree NP in the future, which types of organized activities
and programs would you and your personal group like to have available? Please
mark (●) all that apply.

O

Not interested in organized activities Î Go on to Question 21

O

Art/photography

O

History tours

O

Bird walks

O

Night walk/night sky program

O

Camping (family)

O

Outdoor recreation workshop

O

Camping (educational)

O

Ranger-led programs

O

Canoeing/kayaking

O

Special events/festivals

O

Children’s programs

O

Volunteering

O

Family activities

O

Owl prowls

O

Other (Please specify)

Topic Area 3 – Trip Behavior (FVIS7)
21. If you were to visit Congaree NP in the future, which subjects would you and your
personal group like to learn about? Please mark ( ) all that apply.

•

O

Not interested in learning about these subjects Î Go to Question 24

O

Challenges facing park

O

Natural resource management

O

Champion trees

O

Old growth floodplain forest

O

Climate change

O

Plants/animals

O

Current research

O

Threatened/endangered species

O

History

O

Volunteer opportunities
(ways to help the park)

O

International Biosphere Reserve

O

Wilderness

O

Recreational opportunities (canoeing/kayaking, fishing, camping, etc.)

14

Congaree National Park Visitor Study

O

Other (Please specify)

Topic Area 6 – Evaluation and Opinion of Management (OPMGMT 4 and 5)
22. a) The National Park Service has a policy to control or remove non-native plants
and animals from within park boundaries. Non-native species occupy an area
that is not part of their natural, historic range, and often originated from another
continent or region. Many of these species are invasive and damage park
resources. Were you aware of this policy prior to your visit to Congaree NP?

O

Yes

O

O

No

Not sure

b) Would you and your personal group be supportive of the control and removal of
non-native species at Congaree NP? Please mark (●) one for each option.
a) Non-native plants

O

Yes

O

No

O

Not sure

b) Non-native animals

O

Yes

O

No

O

Not sure

Topic Area 1 – Respondent Characteristics (GR 6, 3, and 5)
23. On this visit, were you and your personal group part of the following types of
organized groups?
a) Commercial guided tour group

O

Yes

O

No

b) School/educational group

O

Yes

O

No

c) Other (scouts, work, church)

O

Yes

O

No

d) If you were with one of these organized groups, how many people, including
yourself, were in this group?
Number of people in organized group
24. On this visit, with what kind of personal group (not guided tour/school/other
organized group) were you?

O

Alone

O

Friends

O
O

Family

O

Family and friends

Other (Please specify)

25. On this visit, how many people were in your personal group, including yourself?
Number of people
Topic Area 1 – Group Characteristics (GR4)

Congaree National Park Visitor Study
15
26. On this visit, how many vehicles did you and your personal group use to arrive at
the park?
Number of vehicles
Topic Area 1 – Respondent Characteristics (AGE 3)
27. For you and your personal group on this visit, please provide the following. (If you
do not know the answer, leave blank).

a)
Current
age

Number of visits to Number of visits to
b) U.S. ZIP
Congaree NP
other National Parks
code or name
(including this visit)
of country (including this visit)
c) Past 12
d)
c) Past 12
d)
other than
U.S.
months Lifetime months
Lifetime

Yourself
Member #2
Member #3
Member #4
Member #5
Member #6
Member #7
Topic Area 1 – Respondent Characteristics (RACE/ETH 1 and 4)

•

28. a) Are you or members of your group Hispanic or Latino? Please mark ( ) one for
each group member.
Member Member Member Member Member Member
Yourself
#3
#4
#5
#6
#7
#2
Yes, Hispanic or
Latino
No, not Hispanic
or Latino

O

O

O

O

O

O

O

O

O

O

O

O

O

O

b) What is your race? What is the race of each member of your personal group? Please
mark ( ) one or more for you and each group member.

•

Yourself
American Indian
or Alaskan
Native
Asian

Member Member Member Member Member
#2
#3
#4
#5
#6

Member
#7

O

O

O

O

O

O

O

O

O

O

O

O

O

O

16

Congaree National Park Visitor Study

Black or African
American

O

O

O

O

O

O

O

Native Hawaiian or
other Pacific
Islander

O

O

O

O

O

O

O

White

O

O

O

O

O

O

O

Topic Area 1 – Respondent Characteristics (ED1)
29. For you only, what is the highest level of education you have completed? Please
mark ( ) one.

•

O

Some high school

O

Bachelor’s Degree

O

High School Diploma/GED

O

Graduate Degree

O

Some college

Topic Area 1 – Respondent Characteristics (GR2)
28. a) Does anyone in your personal group have mobility or other physical impairment?

O

O

Yes

No Î Go on to Question 29

b) If YES, did anyone in your personal group have a physical condition that made it
difficult to access or participate in park activities or services?

O

O

Yes

No

Topic Area 1 – Respondent Characteristics (INCOM1)
30. a) Which category best represents your annual household income? Please mark
( ) only one.

•

O

Less than $24,999

O

$50,000-$74,999

O

$150,000-$199,999

O

$25,000-$34,999

O

$75,000-$99,999

O

$200,000 or more

O

$35,000-$49,999

O

$100,000-$149,999

O

Do not wish to answer

b) How many people are in your household?

Number of people

Topic Area 6– Opinions of Management (OPNMGMT 6 and 7)
31. a) What did you and your group like most about your visit to Congaree NP?

Congaree Nationa
al Park Visiitor Study
b) What did you
y and you
ur group like
e least abo
out your visit to Conga
aree NP?

17

Topic Area 1– Grroup Chara
acteristics (K
KNOW 15)
32. Co
ongaree NP
P was estab
blished because of its significance to the nattion. In you
ur
op
pinion, whatt is the natio
onal signific
cance of this park?

Topic Area 6– Op
pinions of Managemen
M
nt (OPNMG
GMT 6 and 7)
33. If you
y were a manager planning
p
forr the future of Congare
ee NP whatt would you
u and
your personal group propose?

hing else yo
ou and yourr personal g
group would like to tell us about yyour
34. Is there anyth
sit to Conga
aree NP?
vis

Thank you for you
ur help! Ple
ease seal th
he question
nnaire with the stickerss provided and
Printed o
on recycled paper
drop it in any U.S. mailbox.















Visitor Services Project
Park Studies Unit
College of Natural Resources
University of Idaho
P.O. Box 441139
Moscow, Idaho 83844-1139



OFFICIAL BUSINESS

18
Congaree National Park Visitor Study


File Typeapplication/pdf
File TitleMicrosoft Word - Survey_CONG 3-29-2011-ml-edits-re-ordered.docx
Authorpondsp
File Modified2011-04-01
File Created2011-04-01

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