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Current Expiration Date: 6/30/2011
Instrument E – Transportation Effects on Park
Shuttle Experience – MORA
2011
ID: ________
Location:_______________________
Date: ______________
Time:___________AM/PM
1
A. Trip Description
1.
Including yourself, how many people are in your personal group today?
[Topic Area 1. GR3]
____________ Number of people
2.
Are there any children under the age of 16 in your group today? (Check one.)
[Topic Area 1. VARIATION GR3]
Yes (__________ Number of children)
No
3.
Which of the following activities have you or do you plan to do during this visit to
Mount Rainier National Park? (Check all that apply.)
[Topic Area 3. VARIATION ACT18]
Day hike
Bicycle
Picnic
Drive to view scenery
View wildflowers
View wildlife
Take photographs
Visit a visitor center
Play in the snow
Backpack
Mountaineer/climb
Attend a park service naturalist program
Tour Longmire Museum
Camp overnight in a campground
Stay overnight at Longmire Inn or Paradise Lodge
Shop for souvenirs
Eat at one of the eating establishments within the park
Other (Please specify:____________________________)
4.
Which of the activities listed in Question 3 would you consider to be your primary
activity during this visit? [Topic Area 3. ACT23]
_______________________ Primary activity
2
5.
Which of the following locations have you or do you plan to visit during this trip to
Mount Rainier National Park? (Check all that apply.) [Topic Area 3. ACT19]
Westside Road
Longmire
Comet Falls
Cougar Rock
Ricksecker Point
Paradise area
Ohanapecosh
Tipsoo Lake
White River
Box Canyon
Sunrise area
Carbon River area
Mowich Lake area
Other (Please specify:____________________________)
6.
Which of the following description best fits your group during this visit to Mount
Rainier National Park? (Check one.) [Topic Area 2. VARIATION TPLAN4]
We had not determined any specific destinations to visit before entering the park
Before entering the park we had decided on ONE destination as the focus of our visit
( _______________________ Name of destination)
Before entering the park we had decided on multiple destinations, all of which are
important to our visit
( _______________________ Name of destination)
( _______________________ Name of destination)
( _______________________ Name of destination)
( _______________________ Name of destination)
( _______________________ Name of destination)
3
B. The Visitor Experience
Please answer the following questions as they apply to your use of the Mount Rainier
shuttle bus today.
7.
At which of the following locations did you first board the shuttle bus during this
visit to Mount Rainier National Park? (Check one.) [Topic Area 3. VARIATION TRIPC2]
Ashford, WA
Longmire
Cougar Rock
Narada Falls
Paradise
Comet Falls
Don’t know/Not sure
8.
For each of the following destinations, please indicate whether you visited the
location using the Mount Rainier shuttle bus today? (Check one for each item.)
[Topic Area 3. VARIATION TRANS7]
Location
Longmire
Cougar Rock
Narada Falls
Paradise
Comet Falls
9.
Yes
No
Don’t Know/
Not Sure
Are there destinations in the park to which you would have liked to ride the shuttle
bus today, but were unable to do so because the bus doesn’t go there? (Check one.)
[Topic Area 2. TRIP/VISIT CHARACTERISTICS]
Yes (Please specify all destinations:_____________________________________
____________________________________________________________________
____________________________________________________________________
No
4
10.
What did you most enjoy about your use of the Mount Rainier shuttle today?
(Please tell us up to three things you enjoyed most.) [Topic Area 6. EVALSERV25]
a.________________________________________________________________
b.________________________________________________________________
c.________________________________________________________________
11.
What did you least enjoy about your use of the Mount Rainier shuttle today?
(Please tell us up to three things you enjoyed least.) [Topic Area 6. EVALSERV24]
a.________________________________________________________________
b.________________________________________________________________
c.________________________________________________________________
12.
If you could ask the National Park Service to change some things about the way they
manage the Mount Rainier shuttle, what would you ask them to do?
[Topic Area 6. VARIATION EVALSERV7]
(Please tell us up to three things you would ask to be changed.)
a.________________________________________________________________
b.________________________________________________________________
c.________________________________________________________________
5
13. A. Please indicate (1) how important each of the following items is to your overall
enjoyment of using the Mount Rainier shuttle bus, and (2) the extent to which you
were satisfied or dissatisfied with each during your use of the shuttle bus system
today. Please circle one response under IMPORTANCE and one response under
SATISFACTION for each item. [Topic Area 6. VARIATION EVALTRAN4]
3
4
5
1
2
3
4
5
NA
1
2
3
4
5
1
2
3
4
5
NA
Ability to see out bus
windows to view scenery.
Hearing interpretive
announcements while riding
on the bus.
Not having to drive in traffic
congestion on park roads.
Not having to pay a fare to
ride the shuttle bus.
1
2
3
4
5
1
2
3
4
5
NA
1
2
3
4
5
1
2
3
4
5
NA
1
2
3
4
5
1
2
3
4
5
NA
1
2
3
4
5
1
2
3
4
5
NA
Not having to find parking at
crowded destinations.
Being able to get to all the
places in the park I want to
visit.
The amount of time it takes to
ride the shuttle bus to the
places in the park I want to
visit.
Being able to explore the park
at my own pace.
1
2
3
4
5
1
2
3
4
5
NA
1
2
3
4
5
1
2
3
4
5
NA
1
2
3
4
5
1
2
3
4
5
NA
1
2
3
4
5
1
2
3
4
5
NA
6
Neutral
Extremely
Satisfied
Not
applicable
Extremely
Unsatisfied
2
Somewhat
Important
1
Not at all
important
Frequency of buses/waiting
time for next bus.
Availability of seats on the
bus for everyone in your
group.
SATISFACTION
Extremely
Important
IMPORTANCE
3
4
5
1
2
3
4
5
NA
1
2
3
4
5
1
2
3
4
5
NA
1
2
3
4
5
1
2
3
4
5
NA
1
2
3
4
5
1
2
3
4
5
NA
1
2
3
4
5
1
2
3
4
5
NA
B.
Neutral
Extremely
Satisfied
Not
applicable
Extremely
Unsatisfied
2
Somewhat
Important
1
Not at all
important
The amount of crowding
onboard the bus.
The shuttle bus arrives at
stops on schedule.
Having enough space on the
bus for personal belongings
(e.g., backpack, cooler,
stroller).
Ability to find information
about the shuttle bus system
while planning your visit.
Traveling in the park in a way
that minimizes my
environmental impact.
SATISFACTION
Extremely
Important
IMPORTANCE
Please list any other items that are important to your overall enjoyment of using the
Mount Rainier shuttle bus that were not included above. [Topic Area 6. VARIATION
EVALTRAN4]
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
7
14. A. We would like to know how many people you think could ride the Mount Rainier
shuttle bus without the bus being too crowded. To help judge this, please imagine you are
riding the shuttle bus and indicate how acceptable each of the following scenarios would
be. (Circle one number for each scenario.) [Topic Area 5. VARIATION VERP1]
Visitor Use Level
Very
Unacceptable
No rider needs to sit next to
A another. There are more
than 2 seats for each rider.
Riders can choose where to
B sit. There are 3 seats for
every 2 riders.
All riders can sit. There is
C
1 seat for each rider.
All seats are occupied and a
few riders must stand.
D
There are 5 riders for every
4 seats.
All seats are occupied and
many riders must stand.
E
There are 3 riders for every
2 seats.
All seats are occupied and
half of all riders must stand.
F
There are 2 riders for every
seat.
B.
Very
Acceptable
-4
-3
-2
-1
0
+1
+2
+3
+4
-4
-3
-2
-1
0
+1
+2
+3
+4
-4
-3
-2
-1
0
+1
+2
+3
+4
-4
-3
-2
-1
0
+1
+2
+3
+4
-4
-3
-2
-1
0
+1
+2
+3
+4
-4
-3
-2
-1
0
+1
+2
+3
+4
Which of the above visitor use levels would you prefer on the Mount Rainier shuttle
bus? [Topic Area 5. VARIATION VERP2]
Use level you prefer: __________ (Enter a letter from Question 14A)
8
C.
Which of the above visitor use levels is the maximum amount the National Park
Service should allow? In other words, at what point should the number of visitors
on the Mount Rainier shuttle bus be limited? [Topic Area 5. VARIATION VERP3]
Max. use level the NPS should allow: __________ (Enter a letter from Question 14A)
OR
□ None of the use levels are high enough to limit the number of visitors on the shuttle
bus.
OR
□ The number of visitors on the Mount Rainier shuttle bus should not be limited.
D.
Which of the visitor use levels would be so unacceptable that you would no longer
use the Mount Rainier shuttle bus? If none of these use levels are so unacceptable
that you would no longer use the Mount Rainier shuttle bus, you may indicate that.
[Topic Area 6. INDIVIDUAL PERCEPTIONS OF THEIR PARK EXPERIENCES]
Use level when you’d no longer use shuttle: __________ (Enter a letter from Question 14A)
OR
□ None of the use levels are so unacceptable that I would no longer use the Mount
Rainier shuttle.
E.
Please indicate which of the above visitor use levels best describes the average use
you experienced while riding the Mount Rainier shuttle bus today.
[Topic Area 5. VARIATION VERP4]
Use level most like today: __________ (Enter a letter from Question 14A)
F.
How crowded did you feel on the Mount Rainier shuttle bus today? (Circle one
number.) [Topic Area 5. VARIATION CROWD1]
Not at all
Crowded
1
2
Slightly
Crowded
3
4
5
9
Moderately
Crowded
6
7
Extremely
Crowded
8
9
15.
A. Please rate the acceptability of the following service frequencies for the Mount
Rainier shuttle bus. A rating of -4 means you find the frequency of service to be
“very unacceptable,” and a rating of +4 means you find the frequency of service to
be “very acceptable.” (Circle one number for each service frequency level.)
[Topic Area 5. VARIATION VERP1]
Very
Service Frequency Level
Unacceptable
There is less than 10 minutes
A between bus departures from
-4
-3
each stop.
A bus departs from each stop
B
-4
-3
every 10 to 14 minutes.
A bus departs from each stop
C
-4
-3
every 15 to 20 minutes.
A bus departs from each stop
D
-4
-3
every 21 to 30 minutes.
A bus departs from each stop
E
-4
-3
every 31 to 60 minutes.
There is more than one hour
F between bus departures from
-4
-3
each stop.
B.
Very
Acceptable
-2
-1
0
+1
+2
+3
+4
-2
-1
0
+1
+2
+3
+4
-2
-1
0
+1
+2
+3
+4
-2
-1
0
+1
+2
+3
+4
-2
-1
0
+1
+2
+3
+4
-2
-1
0
+1
+2
+3
+4
Which of the above service frequencies would you prefer for the Mount Rainier
shuttle? [Topic Area 5. VARIATION VERP2]
Service you prefer: __________ (Enter a letter from Question 15A)
C.
Which of the service frequencies would be so unacceptable that you would no longer
use the Mount Rainier shuttle? If none of these levels of service frequency are so
unacceptable that you would no longer use the Mount Rainier shuttle, you may
indicate that. [Topic Area 6. INDIVIDUAL PERCEPTIONS OF THEIR PARK
EXPERIENCES]
Service when you’d no longer use shuttle: __________ (Enter a letter from Question 15A)
OR
□ None of the service frequencies are so unacceptable that I would no longer use the
Mount Rainier shuttle.
10
D.
Approximately how long did you wait, on average, for Mount Rainier shuttle buses
to depart today? [Topic Area 3. TRANS4]
Average waiting time: __________ (minutes)
16.
How likely would you be to use the Mount Rainier shuttle bus system on a future
visit to the park? (Check one.) [Topic Area 3. VARIATION FVIS 18]
Very likely
Somewhat likely
Somewhat unlikely
Very unlikely
11
C. Background Information
17.
What is your gender? (Check one.) [Topic Area 1. GEND2]
Male
Female
18.
In what year were you born? [Topic Area 1. AGE1]
Year born:___________
19.
Do you live in the United States? (Check one.) [Topic Area 1. RES1]
Yes (What is your zip code? __________)
No (What country do you live in? ______________________________)
20.
What is the highest level of formal education you have completed?
[Topic Area 1. ED2]
(Check one.)
Some high school
High school graduate or GED
Some college, business or trade school
College, business or trade school graduate
Some graduate school
Master’s, doctoral or professional degree
21.
Are you Hispanic or Latino? (Check one.) [Topic Area 1. RACE/ETH2]
Yes
No
22.
What is your race? (Check all that apply.) [Topic Area 1. RACE/ETH3]
American Indian or Alaska Native
Asian
Black or African American
Native Hawaiian
Pacific Islander other than Native Hawaiian
White
Thank you for your help with this survey! Please return it to the surveyor.
12
PRIVACY ACT and PAPERWORK REDUCTION ACT Statement:
16 U.S.C. 1a‐7 authorizes collection of this information. This information will be used by park managers to
better serve the public. Response to this request is voluntary. No action may be taken against you for
refusing to supply the information requested. Permanent data will be anonymous. An agency may not
conduct or sponsor, and a person is not required to respond to, a collection of information unless it displays a
currently valid OMB control number. Public reporting for this form is estimated to average 10 minutes per
response. Direct comments regarding the burden estimate or any other aspect of this form to: Barbara
Samora, Natural Resource Manager, Mount Rainier National Park, 55210 238th Avenue East, Ashford, WA
98304, Barbara_Samora@nps.gov
13
| File Type | application/pdf |
| File Modified | 2011-04-04 |
| File Created | 2011-02-24 |