CRA IDT Focus Grp Cvr Ltr DRAFT

DRAFT
Consumer Name
Address
City, State and Zip

Dear ____________________,
The Federal Trade Commission (FTC), with the assistance of an outside research
organization, is conducting focus groups with victims of identity theft. We are contacting you to
request your participation in one of the focus groups in your area. Information we receive in
these focus group discussions will assist us in gaining a better understanding of consumers’
experiences interacting with credit bureaus after their identity was stolen. The information you
provide will help to guide the FTC’s efforts to educate consumers and regulate the credit
bureaus. We are not selling anything, and you will not be solicited to purchase anything as a
result of your participation in this survey.
Our records show that you have filed a complaint with the FTC relating to identity theft.
While the FTC will not be able to use information you share in the focus groups to investigate
your individual complaint, we will use the information to identify trends and patterns that
emerge from all of the participants in the focus groups. Your participation in these focus groups
is completely voluntary, but extremely important to help us get an accurate understanding of the
experiences of identity theft victims such as yourself. You will not be asked for personal
information and your responses will be maintained without any information to identify you. You
will receive $75 as compensation for your time, if you are ultimately selected to participate.
If you are interested in participating, please contact [Name of Recruiting Facility] at
___________________ and ask for information about the FTC focus groups.
If you have any questions regarding this letter, please feel free to contact Cheryl Thomas,
paralegal, in the FTC’s Division of Privacy and Identity Protection via email at
idtheftsurvey@ftc.go or by phone at (202) 326-2779.
Thank you for your help in this matter.

Sincerely,

Rebecca E. Kuehn
Assistant Director
Division of Privacy and Identity Protection