Records Exchange Advice, Communication and Technical Support-REACTS Customer Service Satisfaction Survey

Master Generic Plan for Customer Surveys and Focus Groups

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 1800-0011 can be found here:

Documents and Forms

Document Name Document Type
Records Exchange Advice, Communication and Technical Support-REACTS Customer Service Satisfaction Survey Form and Instruction
REACTS MSIX Customer Satisfaction Survey OESE_REACTS_Survey_Questions_(04544)[1].docx www.surveymonkey.com/s/MSIX Form and Instruction
OESE REACTS CSSS (04544).docx Documentation for the Generic Clearance of Customer Service Satisfaction Collections IC Document

Information Collection (IC) Details

IC Title:	Records Exchange Advice, Communication and Technical Support-REACTS Customer Service Satisfaction Survey	Agency IC Tracking Number:	04544

IC Status: New

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Form and Instruction	N/A	REACTS MSIX Customer Satisfaction Survey	OESE_REACTS_Survey_Questions_(04544)[1].docx	http://www.surveymonkey.com/s/MSIX	Yes	Yes	Fillable Fileable

Line of Business: Education

Subfunction: Elementary, Secondary, and Vocational Education

Privacy Act System of Records
Title:	FR Citation:

Number of Respondents: 350	Number of Respondents for Small Entity: 0

Affected Public: State, Local, and Tribal Governments

Percentage of Respondents Reporting Electronically: 95 %

	Approved	Program Change Due to Agency Discretion
Annual Number of Responses for this IC	350	350
Annual IC Time Burden (Hours)	525	525
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

Title	Document	Date Uploaded
Documentation for the Generic Clearance of Customer Service Satisfaction Collections	OESE REACTS CSSS (04544).docx	03/09/2011

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.