EMHE Grantee Customer Service Survey

U.S. Department of Education Office of Safe and Drug-Free Schools Emergency Management for Higher Education Final Grantee Meeting

Participant Satisfaction Survey

1. Reflecting on this training overall, please rate the extent to which you agree with the following statements:

Statement	Strongly Agree	Agree	Neutral/ No Opinion	Disagree	Strongly Disagree	Not Applicable
The training contained useful and practical information to help my campus improve its emergency management planning efforts.						
The content was appropriate for my level of experience and knowledge.						
The resource materials (e.g., handouts, audiovisuals) enhanced the training.						
The length of the training was appropriate for the material covered.						
There was an appropriate mix of lecture and active audience involvement.						
The presenter(s) demonstrated thorough knowledge of, and experience with, the topic(s).						
The presenter(s) was/were responsive to questions.						

(1 = low, 5 = high)

2. Please rate your satisfaction with these aspects of the training. 1 2 3 4 5

1. Location     

2. Hotel     

3. Hotel lodging room     

4. General session room     

5. Hotel Food     

6. Hotel staff     

7. REMS TA Center staff     

8. Length of training     

9. OVERALL RATING     

(1 = Not at all Useful, 5 = Very Useful)

3. Please rate the training materials. 1 2 3 4 5

1. How useful were the materials provided during the training?     

2. How useful do you expect these materials to be to you in the future?     

4 . Please rate the extent to which you agree with the following statement:

The training provided skills and knowledge needed to further develop or improve our campus emergency management plan.

 Strongly disagree  Disagree  Neither Agree nor Disagree  Agree  Strongly agree

5 . Please rate your level of satisfaction with the information gained (1 = low, 5 = high)

from the following general sessions: 1 2 3 4 5

DAY ONE: Session 1 ________________

Session title     

Session 2 ________________

Session title     

Session 3 ________________

Session title     

Session 4 ________________

Session title     

Session 5 ________________

Session title     

DAY TWO: Session 6 ________________

Session title     

Session 7 ________________

Session title     

Session 8 ________________

Session title     

Session 9 ________________

Session title     

Session 10 ________________

Session title     

6. What did you find MOST helpful during the training?

7. What did you find LEAST helpful during the training?

8. Are there any emergency management activities you plan to conduct differently on your campus based on this training? If so, what are they?

9. Do you have any additional comments or suggestions for the next EMHE training ED conducts?

Please return this evaluation to the registration desk after the closing session on Day Two in exchange for your Meeting Completion Certificate.

Paperwork Burden Statement

According to the Paperwork reduction Act of 1995, no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. The valid OMB control number for this information collection is 1800-0011. The time required to complete this voluntary information collection is estimated to average 20 minutes per response, including the time to review instructions, search existing data resources, gather the data needed and complete and review the information collection. If you have any comments concerning the accuracy of the time estimate(s) or suggestions for improving this form, please write to: U.S. Department of Education, Washington, D.C. 20202-4537. If you have comments or concerns regarding the status of your individual submission of this form, write directly to: U.S. Department of Education, Office of Safe and Drug-Free Schools, 400 Maryland Avenue, S.W., PCP Room 10088, Washington D.C. 20202-2800.