NIFL K-3 Pilot Program Customer Satisfactory Survey

Facilitator ID_________

Interviewer CR SH

Date ____/____/____

National Institute for Literacy
Our Reading and Writing Journey Facilitator Interview
INTRODUCTON: Begin by introducing yourself to the facilitator and explain the purpose of the
interview. Tell the facilitator that you are helping RTI International conduct an evaluation of the Pilot K3 Our Reading and Writing Journey curriculum and Parent Activity Guide under a contract with the
National Institute for Literacy. Her responses will be used to refine the curriculum further and develop
procedures for repeating the pilot in future sites. Then administer the Informed Consent.
INFORMED CONSENT

Section I: Facilitator’s Background, Training, and Overall Impression of Program
BACKGROUND
1.

How did you first learn about the Our Reading and Writing Journey program? (Probe for who
contacted the facilitator: principal, district personnel, Title I Coordinator, etc.)
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________

2.

What attracted you to the role of facilitator?
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________

3.

Overall, did the program meet your expectations?
___YES
___NO (In what ways did the program fail to meet your expectations?)
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
________________________________________________________________

Revised Facilitator Interview 03/12/09

1

Facilitator ID_________

4.

Interviewer CR SH

Date ____/____/____

What has been your experience working with parents in the past?
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
_________________________________________________________________

5.

Did you have prior experience or training in reading instruction?
___YES
___NO

6. What type of prior education or training would have better prepared you for this position?
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________

7. What personal qualities are essential for someone filling this position? Please explain.
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________

Revised Facilitator Interview 03/12/09

2

Facilitator ID_________

Interviewer CR SH

Date ____/____/____

II. TRAINING AND PREPARATION

8.

Describe the training you received to deliver the Our Reading and Writing Journey curriculum.
[PROBE FOR CONTENT, STRUCURE, AMOUNT OF TIME, ETC.]
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________

9. What features of the training you received was helpful?
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________

10. What did not work or could have been improved?
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________

11. What additional training would have better prepared you for this role?
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________

12. What additional training materials would have been useful?
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________

Revised Facilitator Interview 03/12/09

3

Facilitator ID_________

Interviewer CR SH

Date ____/____/____

13. Based on the training you received, did you feel sufficiently prepared to use the curriculum?
___YES
___ NO (Please explain why you did not feel sufficiently prepared to use the curriculum)
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________

14. What do you recommend adding to the content of training for facilitators?
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________

15. What could have been done differently?
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________

16. Please describe the type of supports you received to make this program a success. [PROBE FOR
DETAILS AND TYPE OF SUPPORT]
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________

Revised Facilitator Interview 03/12/09

4

Facilitator ID_________

Interviewer CR SH

Date ____/____/____

III. LESSON PRESENTATION AND RESOURCES
17.

Did the order of the lessons as they were presented in the Facilitator Handbook work well?
___YES
___NO (What would you change?)
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________

18. Was the amount of material presented in each lesson adequate for the allotted time?
___YES
___NO (What would you change?)
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________

19. What would you do differently with the resources provided to you?
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________

20. What barriers did you face while attempting to present the lessons? For example, did you have
adequate time to plan lessons? Were resource materials adequate?
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________

Revised Facilitator Interview 03/12/09

5

Facilitator ID_________

Interviewer CR SH

Date ____/____/____

21. Was the space where classes were held adequate and comfortable?
____YES
___NO (If NO, What would you change?)
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________

22. How well did the class schedule work for parents? [PROBE WHETHER 12-WEEKS WAS
ENOUGH TIME OR TOO LONG AND WHETHER TIME OF THE DAY WAS A PROBLEM]
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________

23. What strategies did you use to maintain good attendance?
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________

24. Now, thinking about the adults you worked with, please describe how you addressed different
learning styles in your classes?
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________

25. What approaches seemed to work well and what did not? (Probe for how well parents worked in
small groups or teams, modeling activities, practicing home work activities)
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________

Revised Facilitator Interview 03/12/09

6

Facilitator ID_________

Interviewer CR SH

Date ____/____/____

26. What were the challenges you faced working with the parents in your program? [PROBE FOR
SPECIFIC PROBLEMS, I.E., LANGUAGE BARRIERS, DIFFICULTY UNDERSTANING
MATERIALS, ABSENTEEISM]
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________

27. How did you resolve those challenges or overcome barriers?
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________

Revised Facilitator Interview 03/12/09

7

Facilitator ID_________

Interviewer CR SH

Date ____/____/____

IV. DELIVERY OF LESSONS

28.Did you feel the lessons allowed for flexibility in the way they were delivered?
___YES
___NO (Please explain.)
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________

29. If you were delivering these lessons again, what would you change?
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________

V. IMPACT OF THE PROGRAM ON PARENTS AND CHILDREN
30. What affect do you think the curriculum has had on parents? [PROBE FOR WHETHER PARENTS
SEEMED MORE CONFIDENT ABOUT HELPING THEIR CHILDREN WITH SCHOOL
WORK]
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________

31. Are you aware of any parents becoming more involved with their children’s class or other school
activities, as a result of their participation in the program? If yes, please explain.
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________

Revised Facilitator Interview 03/12/09

8

Facilitator ID_________

Interviewer CR SH

Date ____/____/____

32. How do you think participation in the Reading and Writing Journey program affected their children?
[PROBE FOR OBSERVED CHANGES IN CHILDREN’S LANGUAGE USAGE,
VOCABULARY, INTEREST IN READING, ETC.]
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________

Revised Facilitator Interview 03/12/09

9

Facilitator ID_________

Interviewer CR SH

Date ____/____/____

VI. HOW THE PROGRAM FIT WITHIN THE SCHOOL
33. How do you think the program was viewed by the school administration? [PROBE FOR
RESPONSES TO THE PROGRAM OF OTHER TEACHERS OR SCHOOL PERSONNEL
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________

34. Did this program seem to support your school’s goals for children?
___YES
___NO (What would make it more of a fit?)
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________

35. What are the essential elements that would make this program a success in other settings?
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________

Revised Facilitator Interview 03/12/09

10

Facilitator ID_________

Interviewer CR SH

Date ____/____/____

SECTION II: FACILITATOR’S IMPRESSION OF THE LESSON CONTENT
[FACILIATORS NOTE: START FIRST WITH OVERALL IMPRESSION OF ENTIRE TRAINING
CONTENT. IF THERE IS TIME, THEN GO TO INDIVIDUAL SESSION QUESTIONS. IF THERE IS
NOT ENOUGH TIME, SKIP THE INDIVIDUAL QUESTIONS AND PROCEED TO SECTON III]
Now I would like to ask you about all of the sessions of Our Reading and Writing Journey and the Parent
Resource Guide as a whole. I would like to know what you like about the sessions. What parts did you
enjoy least and why? What was easy or difficult for parents and what you would change?
36. What did you like best about the sessions and lessons? What components worked well for parents?
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________

37. What components of the sessions and lessons did not work well for parents? Probe for problems with
lesson content, resource materials, handouts, and sequence of activities)
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________

38. What would you change about the sessions and lessons?
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
[IF THERE IS TIME TO ASK ABOUT INDIVIDUAL SESSIONS, KEEP GOING AND PROCEED TO
QUESTION #40. IF THERE IS NOT ENOUGH TIME STOP HERE AND PROCEED TO QUESTION
#76]
Now I would like to ask you about each of the 12 lessons in Our Reading and Writing Journey and the
Parent Resource Guide. I would like to know what you like about each component of the lessons. What
parts did you enjoy least and why? What was easy or difficult for parents and what you would change?

Revised Facilitator Interview 03/12/09

11

Facilitator ID_________

Interviewer CR SH

Date ____/____/____

[PROBE FOR ADDITIONS OR CHANGES NEEDED IN EACH SECTION. ASK THE
FACILITATOR TO DESCRIBE SECTIONS THAT SEEMED TOO DIFFICULT FOR PARENTS OR
THAT WERE PROBLEMEATIC TO TEACH]

SESSION ONE: Talking and Telling Stories with Children
40. What did you like about this session? What components worked well for parents?
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________

41. What components of this session did not work well for parents? Probe for problems with lesson
content, resource materials, handouts, and sequence of activities)
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________

42. What would you change about this session?
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________

Revised Facilitator Interview 03/12/09

12

Facilitator ID_________

Interviewer CR SH

Date ____/____/____

SESSION TWO: Sharing Storybooks
43. What did you like about this session? What components worked well for parents?
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________

44.What components of this session did not work well for parents? [PROBE FOR PROBLEMS WITH
LESSON CONTENT, RESOURCE MATERIALS, HANDOUTS, AND SEQUENCE OF
ACTIVITIES]
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________

45. What would you change about this session?
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________

Revised Facilitator Interview 03/12/09

13

Facilitator ID_________

Interviewer CR SH

Date ____/____/____

SESSION THREE: Building Knowledge About the World
46. What did you like about this session? What components worked well for parents?
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________

47. What components of this session did not work well for parents? [PROBE FOR PROBLEMS WITH
LESSON CONTENT, RESOURCE MATERIALS, HANDOUTS, SEQUENCE OF ACTIVITEIS]
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________

48. What would you change about this session?
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________

Revised Facilitator Interview 03/12/09

14

Facilitator ID_________

Interviewer CR SH

Date ____/____/____

SESSION FOUR: Learning and Using New Words
49. What did you like about this session? What components worked well for parents?
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________

50. What components of this session did not work well for parents? [PROBE FOR PROBLEMS WITH
LESSON CONTENT, RESOURCE MATERIALS, HANDOUTS, SEQUENCE OF ACTIVITIES]
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________

51. What would you change about this session?
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________

Revised Facilitator Interview 03/12/09

15

Facilitator ID_________

Interviewer CR SH

Date ____/____/____

SESSION FIVE: Learning About Print
52. What did you like about this session? What components worked well for parents?
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
53. What components of this session did not work well for parents? [PROBE FOR PROBLEMS WITH
LESSON CONTENT, RESOURCE MATERIALS, HANDOUTS, SEQUENCE OF ACTIVITIES]
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________

54. What would you change about this session?
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________

Revised Facilitator Interview 03/12/09

16

Facilitator ID_________

Interviewer CR SH

Date ____/____/____

SESSION SIX: Listening for Sounds in Spoken Language
55. What did you like about this session? What components worked well for parents?
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________

56. What components of this session did not work well for parents? PROBE FOR PROBLEMS WITH
LESSON CONTENT, RESOURCE MATERIALS, HANDOUTS, SEQUENCE OF ACTIVITIES]
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________

57. What would you change about this session?
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________

Revised Facilitator Interview 03/12/09

17

Facilitator ID_________

Interviewer CR SH

Date ____/____/____

SESSION SEVEN: Learning Alphabet Letters
58. What did you like about this session? What components worked well for parents?
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________

59. What components of this session did not work well for parents? PROBE FOR PROBLEMS WITH
LESSON CONTENT, RESOURCE MATERIALS, HANDOUTS, SEQUENCE OF ACTIVITIES]
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________

60. What would you change about this session?
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________

Revised Facilitator Interview 03/12/09

18

Facilitator ID_________

Interviewer CR SH

Date ____/____/____

SESSION EIGHT: Connecting Letters to Sounds
61. What did you like about this session? What components worked well for parents?
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________

62. What components of this session did not work well for parents? PROBE FOR PROBLEMS WITH
LESSON CONTENT, RESOURCE MATERIALS, HANDOUTS, SEQUENCE OF ACTIVITIES]
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
63. What would you change about this session?
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________

Revised Facilitator Interview 03/12/09

19

Facilitator ID_________

Interviewer CR SH

Date ____/____/____

SESSION NINE: Writing with Children
64. What did you like about this session? What components worked well for parents?
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________

65. What components of this session did not work well for parents? PROBE FOR PROBLEMS WITH
LESSON CONTENT, RESOURCE MATERIALS, HANDOUTS, SEQUENCE OF ACTIVITIES]
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________

66. What would you change about this session?
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________

Revised Facilitator Interview 03/12/09

20

Facilitator ID_________

Interviewer CR SH

Date ____/____/____

SESSION TEN: Talking About and Understanding What’s Read
67. What did you like about this session? What components worked well for parents?
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________

68. What components of this session did not work well for parents? PROBE FOR PROBLEMS WITH
LESSON CONTENT, RESOURCE MATERIALS, HANDOUTS, SEQUENCE OF ACTIVITIES]
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________

69. What would you change about this session?
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________

Revised Facilitator Interview 03/12/09

21

Facilitator ID_________

Interviewer CR SH

Date ____/____/____

SESSION ELEVEN: Reading Like Talking
70. What did you like about this session? What components worked well for parents?
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________

71. What components of this session did not work well for parents? PROBE FOR PROBLEMS WITH
LESSON CONTENT, RESOURCE MATERIALS, HANDOUTS, SEQUENCE OF ACTIVITIES]
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________

72. What would you change about this session?
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________

Revised Facilitator Interview 03/12/09

22

Facilitator ID_________

Interviewer CR SH

Date ____/____/____

SESSION 12: KEEPING IT GOING
73. What did you like about this session? What components worked well for parents?
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________

74. What components of this session did not work well for parents? PROBE FOR PROBLEMS WITH
LESSON CONTENT, RESOURCE MATERIALS, HANDOUTS, SEQUENCE OF ACTIVITIES]
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________

75. What would you change about this session?
______________________________________________________________
_______________________________________________________________
_______________________________________________________________

SECTION II: FACILITATOR’S IMPRESSION OF THE PARENT ACTIVITY
GUIDE

76. How helpful was the Parent Activity Guide (the scrapbook)?
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________

77. What features worked well?
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________

Revised Facilitator Interview 03/12/09

23

Facilitator ID_________

Interviewer CR SH

Date ____/____/____

78. What features did not work well?
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________

79. How well did the scrap book support the lessons?
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________

80. Did parents use the scrapbook as intended?
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________

81. Were any concerns raised about the amount of work or level of difficulty with the homework
activities?
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________

82. Did you feel the materials in the Parent Activity Guide represented people of diverse backgrounds
and cultures?
___YES
___NO (How could the Parent Activity Guide be more inclusive of diverse cultures?) [PROBE
FOR EXAMPLES OF MATERIALS, ACTIVITIES, RESOURCES, ETC.]
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________

Revised Facilitator Interview 03/12/09

24

Facilitator ID_________

Interviewer CR SH

Date ____/____/____

83. Overall, did parents’ response to the curriculum meet or exceed your expectations?
___Met my expectations
___Exceeded my expectations
___Did not meet my expectations Why not?
______________________________________________________________
_______________________________________________________________
_______________________________________________________________

Revised Facilitator Interview 03/12/09

25

Paperwork Burden Statement-Facilitator Survey
According to the Paperwork reduction Act of 1995, no persons are required to respond to a
collection of information unless such collection displays a valid OMB control number. The
valid OMB control number for this information collection is 1800-0011 v123 . The time required
to complete this information collection is estimated to average 30 minutes per response,
including the time to review instructions, search existing data resources, gather the data needed,
and complete and review the information collection. If you have any comments concerning
the accuracy of the time estimate(s) or suggestions for improving this form, please write to:
U.S. Department of Education, Washington, D.C. 20202-4537. If you have comments or
concerns regarding the status of your individual submission of this form, write directly to:
[insert program sponsor/office], U.S. Department of Education, 400 Maryland Avenue, S.W.,
[insert building/room number], Washington D.C. 20202-4537.