Veteran Loan Card

T-1 Veteran Survey Reminder Post Card 1:

U.S. DEPARTMENT OF VETERANS AFFAIRS

SURVEY OF VETERAN SATISFACTION WITH

HOME LOAN GUARANTY PROCESS

Recently, we asked you to complete an important customer satisfaction survey regarding the VA Home Loan Program.

If you have already completed the survey, thank you for your feedback.

If not, please take a few minutes to complete the survey.

• Option 1: Web-Based Survey

Fill out the Home Loan Survey using the World Wide Web:

• The Web Address: www.VALoanVeteranSurvey.icfcaliber.com

• Your Password: XXXXXX

• Option 2: Paper-Based Survey

Fill out the Home Loan Survey form previously mailed to you using a pencil or pen (black or blue ink). After you have completed the survey, return it in the postage-paid envelope.

If you have questions, please call your Caliber/ICF representative at 1-866-890-2030.

THANK YOU.