Veterans Benefits Administration (VBA) Loan Guaranty Service Lender Satisfaction Survey

ICR 201708-2900-019

OMB: 2900-0711

Federal Form Document

Forms and Documents
Document
Name
Status
Supplementary Document
2018-01-03
Supplementary Document
2017-08-24
Supporting Statement A
2017-08-24
Supporting Statement B
2017-08-07
ICR Details
2900-0711 201708-2900-019
Active 201311-2900-011
VA VBA-LGY-NK
Veterans Benefits Administration (VBA) Loan Guaranty Service Lender Satisfaction Survey
Reinstatement with change of a previously approved collection   No
Regular
Approved without change 03/26/2018
Retrieve Notice of Action (NOA) 01/04/2018
  Inventory as of this Action Requested Previously Approved
03/31/2021 36 Months From Approved
1,100 0 0
69 0 0
0 0 0

This survey is designed to gather information from lenders about the VA Loan Guaranty Program. The information collected will allow the Department of Veterans Affairs (VA) to determine lender satisfaction with the VA's processes and to make improvements so that the program best serves the needs of eligible veterans.

US Code: 38 USC 527 Name of Law: Evaluation and Data Collection
   PL: Pub.L. 103 - 62 all Name of Law: Government Performance and Results Act of 1993
   EO: EO 12862 Name/Subject of EO: Setting Customer Service Standards
  
PL: Pub.L. 103 - 62 all Name of Law: Government Performance and Results Act of 1993
US Code: 38 USC 527 Name of Law: Evaluation and Data Collection

Not associated with rulemaking

  82 FR 17185 08/15/2017
82 FR 25591 11/28/2017
No

1
IC Title Form No. Form Name
Veterans Benefits Administration (VBA) Loan Guaranty Service Lender Statisfaction Survey

  Total Approved Previously Approved Change Due to New Statute Change Due to Agency Discretion Change Due to Adjustment in Estimate Change Due to Potential Violation of the PRA
Annual Number of Responses 1,100 0 0 94 0 1,006
Annual Time Burden (Hours) 69 0 0 -183 0 252
Annual Cost Burden (Dollars) 0 0 0 0 0 0
No
Yes
Miscellaneous Actions
The burden decrease is largely due to the estimated reduction in response rate (from 35% previously, to 25% anticipated for this collection). VBA also notes that partial-hours are rounded to the next highest hour.

$5,000
Yes Part B of Supporting Statement
    Yes
    Yes
No
No
No
Uncollected
Cynthia Harvey - Pryor 202 461-5870 cynthia.harvey-pryor@va.gov

  No

On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
 
 
 
 
 
 
 
    (i) Why the information is being collected;
    (ii) Use of information;
    (iii) Burden estimate;
    (iv) Nature of response (voluntary, required for a benefit, or mandatory);
    (v) Nature and extent of confidentiality; and
    (vi) Need to display currently valid OMB control number;
 
 
 
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
01/04/2018


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