Approved with
the following terms: 1. VA will track all surveys developed with
the pre-approved questions and report the actual burden numbers in
the annual information collection budget. 2. Surveys developed
under this generic clearance number using questions not
pre-approved in this submission must be submitted to OMB for
review.
Inventory as of this Action
Requested
Previously Approved
07/31/2006
07/31/2006
06/30/2003
377,541
0
338,780
108,617
0
75,069
0
0
0
The information gathered will measure
the efficacy of process improvement interventions designed around
areas of poor performance highlighted in the centrally conducted
national VHA Veteran Healthcare Satisfaction Surveys.
On behalf of this Federal agency, I certify that
the collection of information encompassed by this request complies
with 5 CFR 1320.9 and the related provisions of 5 CFR
1320.8(b)(3).
The following is a summary of the topics, regarding
the proposed collection of information, that the certification
covers:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a
benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control
number;
If you are unable to certify compliance with any of
these provisions, identify the item by leaving the box unchecked
and explain the reason in the Supporting Statement.