800 SERVICE EVALUATIONS, CALLER RECONTACT SURVEY NO. 1, CALLER TALKER TO A TSR, CALLER RECONTACT SURVEY NO. 2, CALLER USED AUTOMATED MESSAGE, CALLER HUNG UP IN QUEUE

ICR 199303-0960-013

OMB: 0960-0465

Federal Form Document

Forms and Documents
Document
Name
Status
No forms / supporting documents in this ICR. Check IC Document Collections.
ICR Details
0960-0465 199303-0960-013
Historical Active 199107-0960-002
SSA
800 SERVICE EVALUATIONS, CALLER RECONTACT SURVEY NO. 1, CALLER TALKER TO A TSR, CALLER RECONTACT SURVEY NO. 2, CALLER USED AUTOMATED MESSAGE, CALLER HUNG UP IN QUEUE
No material or nonsubstantive change to a currently approved collection   No
Emergency 03/30/1993
Approved with change 03/30/1993
Retrieve Notice of Action (NOA) 03/30/1993
  Inventory as of this Action Requested Previously Approved
08/31/1993 08/31/1993 08/31/1993
4,500 0 4,000
1,125 0 1,000
0 0 0

THE INFORMATION COLLECTED BY FORMS SSA-4305.1, 4305.2, AND 4305.3 WILL EVALUATE THE NEW TOLL-FREE 800 SERVICE NUMBER. THE RESPONDENTS CONSIS THE EFFECTIVENESS OF THE 800 NUMBER SERVICE THAT IS CURRENTLY UTILIZED BY THE PUBLIC TO OBTAIN GENERAL INFORMATION AS WELL AS THE FILING OR SERVICING OF CLAIMS UNDER THE VARIOUS SOCIAL SECURITY PROGRAMS. WITHO THIS INFORMATION SSA WOULD NOT BE ABLE TO EFFECTIVELY EVALUATE AND

None
None


No

  Total Approved Previously Approved Change Due to New Statute Change Due to Agency Discretion Change Due to Adjustment in Estimate Change Due to Potential Violation of the PRA
Annual Number of Responses 4,500 4,000 0 500 0 0
Annual Time Burden (Hours) 1,125 1,000 0 125 0 0
Annual Cost Burden (Dollars) 0 0 0 0 0 0
Yes
No

$0
No
No
Uncollected
Uncollected
Uncollected
Uncollected

  No

On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
 
 
 
 
 
 
 
    (i) Why the information is being collected;
    (ii) Use of information;
    (iii) Burden estimate;
    (iv) Nature of response (voluntary, required for a benefit, or mandatory);
    (v) Nature and extent of confidentiality; and
    (vi) Need to display currently valid OMB control number;
 
 
 
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
03/30/1993


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