Ensuring Continuity of 911 Communications Report and Order (PS Docket No. 14-174, FCC 15-98)

The Federal Communications Commission adopted rules to promote continued access to 911 during commercial power outages by requiring providers of facilities-based, fixed residential voice services, which are not line powered, to offer subscribers the option to purchase a backup solution capable of 8 hours of standby power, and within three years, an additional solution capable of 24 hours of standby power. The item also promotes consumer education and choice by requiring providers of covered services to disclose to subscribers information about: availability of backup power sources; service limitations with and without backup power during a power outage; purchase and replacement options; expected backup power duration;) proper usage and storage conditions for the backup power source; subscriber backup power self-testing and monitoring instructions; and backup power warranty details, if any.

The latest form for Ensuring Continuity of 911 Communications Report and Order (PS Docket No. 14-174, FCC 15-98) expires 2022-01-31 and can be found here.