Sections 206 to 209 of the Communications Act of 1934, as amended, provides the statutory framework for the Commission's rules for resolving formal complaints filed against common carriers. In addition, Rule 20.12 (e) of the Commission's rules adopts the Section 208 formal complaint procedures for formal complaints against commercial mobile data service providers, except there is no remedy for damages. The information submitted is used by the Commission to determine the sufficiency of complaints prior to opening a docketed adjudication. The accelerated docket process expedites the processing of certain complaints and may be requested by any formal complainant.
The latest form for Procedures for Formal Complaints expires 2023-10-31 and can be found here.
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Federal Enterprise Architecture: General Government - Central Fiscal Operations