Customer Satisfaction Information Collections for the period 2025-2028

OMB 1545-2250

OMB 1545-2250

Surveys conducted under this clearance are used by the Internal Revenue Service to determine levels of customer satisfaction as well as determining issues that contribute to customer burden. This information will be used to make quality improvements to products and services. Collecting, analyzing, and using customer opinion data is a vital component of IRS's Balanced Measures Approach, as mandated by Internal Revenue Service Reform and Restructuring Act of 1998 and Executive Order 12862.

The latest form for Customer Satisfaction Information Collections for the period 2025-2028 expires 2021-09-30 and can be found here.

Latest Forms, Documents, and Supporting Material
Document
Name
Supplementary Document
Supplementary Document
Supplementary Document
Supporting Statement B
Supporting Statement A
All Historical Document Collections
 Extension without change of a currently approved collection 2025-01-29
Approved without change
 Revision of a currently approved collection 2021-09-30
Approved without change
 Extension without change of a currently approved collection 2018-06-27
Approved without change
 Reinstatement with change of a previously approved collection 2017-01-23
Approved without change
 New collection (Request for a new OMB Control Number) 2013-10-17
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