To accomplish its goals, NGA requires research on customer experience as it transforms over the next several years from providing content to providing anticipatory intelligence. Customer experience studies assess satisfaction with NGA products, content, and services in order to generate specific insights for action regarding improvement.
The latest form for NGA Generic Customer Satisfaction Strategy Surveys expires 2020-09-30 and can be found here.
Document Name |
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Supplementary Document |
Supplementary Document |
Supporting Statement B |
Supporting Statement A |
Approved without change |
New collection (Request for a new OMB Control Number) | 2017-07-26 |