FR 3066b

Federal Reserve Payments Study

FR3066b_2022_i

FR 3066b

OMB: 7100-0351

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Networks, Processors,
and Issuers Payments
Surveys (NPIPS)
Selected Glossary of Terms
Survey Period:
Calendar Year 2022
General-Purpose Credit Card Network

2

Private-Label Credit Card Merchant Issuer

4

Private-Label Credit Card Processor

5

General-Purpose Debit Card Network

7

General-Purpose Prepaid Card Network

9

Automated Teller Machine Card Network

11

Electronic Benefits Transfer Card Processor

12

Private-Label Prepaid Card Issuer and Processor

13

Person-to-Person and Money Transfer Processor

14

Mobile Wallet Processor

14

1

Item

General-Purpose Credit Card Network
Definition
United States: The states, territories, and possessions of the US, the District of
Columbia, the Commonwealth of Puerto Rico, or any political subdivision of any of the
foregoing.
Virtual cards: A virtual card is a digital representation of a general-purpose credit or
charge card that does not exist in physical form. Typically stored in a digital wallet for
online, in-app, or in-person purchases with a mobile device (using NFC or barcode
scanner). Do not count individual tokenized transactions as virtual cards.

1a

Denials/declines: Transaction attempts that receive a denial response by the host
authorization system and do not result in an authorized transaction.

2a

Pre-authorization only: Transactions that are approved but not settled (e.g., the initial
amount which a rental agency, hotel, or fuel dispenser operator receives authorization, but
final payment and amount transfer is never made).

3

Net, authorized & settled transactions: Transactions initiated by the acquirer that
are completed with the final payment amount transferred from the acquirer to the
issuer. Such transactions include those that are subsequently reversed through a
chargeback, or other adjustment or return.

3a

Cash advances: Transactions involving the provision of cash to the card user via an
ATM or over the counter with the use of a credit or charge card, typically authenticated
by entering a personal identification number (PIN). (Unlike debit or prepaid card cash-back
transactions, cash advances are not combined with a purchase.)

3b.1

Chargebacks: Transactions initiated by the issuer that reverse a transaction, in whole
or in part, and transfer value from the acquirer to the issuer (e.g., customer disputes,
fraud, processing errors, authorization issues, or non-fulfillment of copy requests). A
chargeback provides the issuer with a way to return a disputed transaction, typically on
behalf of the cardholder.

3b.2

Other adjustments and returns: Transactions initiated by the acquirer that reverse
a transaction, in whole or in part, and transfer value from the acquirer to the issuer (e.g.,
customer return of goods, complaints, merchant-identified fraud, duplicate transaction
entry).

4

Net, purchase transactions: Transactions that have been authorized and
settled. Exclude denials, transactions that are pre-authorization only, cash advances,
chargebacks, and other adjustments and returns.

7a

Transactions with chip-authentication: In-person transactions for which the
account information is taken from a computer microchip embedded in a card or mobile
device that securely stores data to be read via contact or contactless/NFC
communications with a merchant payment device or terminal. Include EMV and all other
types of chip transactions with a card or mobile device. Report only in-person
transactions.

7a.1 & 7b.1

Transactions with a PIN: In-person transactions for which a card user enters their
Personal Identification Number (PIN) to authenticate the card purchase.

2

Item

General-Purpose Credit Card Network
Definition

7a.2 & 7b.2

Transactions without a PIN: In-person transactions for which a card user does not
enter a Personal Identification Number (PIN) to authenticate the card purchase.

7b

Transactions without chip-authentication: In-person transactions for which the
account information is not taken from a computer microchip. Typically the information is
taken from a magstripe on a card, and may occasionally be manually keyed at the
register. Report only in-person transactions.

8a

Contact transactions (chip card inserted or "dipped"): Transactions are
initiated by inserting a card with an embedded EMV microchip into a merchant's chipenabled terminal. The terminal makes contact with the inserted chip for authentication.

8b

Contactless transactions (chip card or mobile device RFID, "tap" or
"wave"): Transactions are initiated by tapping a card or a mobile device with an
embedded microchip at a merchant's chip-enabled terminal. Contactless transactions
typically use Radio Frequency Identification (RFID) and/or a specialized subset of Nearfield Communications (NFC) standards to make the connection to the chip for
authentication. May include some contactless EMV transactions.

11

Transaction value distribution: Your best estimate for the number and dollar value
of transactions that fall within the "dollar size bands" requested.

14a

Lost or stolen card: Fraudulent transactions via a card reported as lost or stolen.

14b

Card issued but not received: Fraudulent transactions reported to be via an
intercepted new or replacement card in transit that was activated by someone other than
the cardholder.

14c

Fraudulent application: Fraudulent transactions reported to be via a new card that
was issued to someone other than the cardholder using falsified information or a stolen
identity.

14d

Counterfeit card: Fraudulent in-person transactions via an altered or cloned card.

14e

Fraudulent use of account number: Fraudulent transactions using account number
and other card and cardholder details, typically remotely.

14f

Other (including account takeover): All other fraudulent transactions not included
in the above categories. In particular, "other" covers account takeover, a form of identity
theft whereby an unauthorized party gains access to and use of an existing card account.

23

Total cards: All issued, activated, and unexpired general-purpose credit or charge
cards (linked to US-domiciled accounts).

23

Active cards: General-purpose credit or charge cards outstanding with a minimum level
of purchase activity according to your organization's definition.

23b

Physical cards: A physical general-purpose credit or charge card with a magstripe
and/or chip that is issued to the customer for making purchases in person.

3

Item

Private-Label Credit Card Merchant Issuer
Definition
United States: The states, territories, and possessions of the US, the District of
Columbia, the Commonwealth of Puerto Rico, or any political subdivision of any of the
foregoing.
Virtual cards: A virtual card is a digital representation of a private-label credit or charge
card that does not exist in physical form. Typically stored in a digital wallet for online, inapp, or in-person purchases with a mobile device (using NFC or barcode scanner). Do
not count individual tokenized transactions as virtual cards.

3a

Denials/declines: Transaction attempts that receive a denial response by the host
authorization system and do not result in an authorized transaction.

4a

Pre-authorization only: Transactions that are temporarily authorized but not
completed or posted, or the portion of authorized amounts that are not included in a final
posting.

5

Completed transactions: Purchase or cash advance transactions that are completed
and posted to the private-label card account for payment. Such transactions include those
that are subsequently reversed in an adjustment or return requested by the merchant or
cardholder, defined below.

5a

Cash advances: Transactions involving the provision of cash to the card user via an
ATM or over the counter with the use of a credit or charge card, typically authenticated by
entering a personal identification number (PIN). (Unlike debit or prepaid card cash-back
transactions, cash advances are not combined with a purchase.)

5b

Adjustments and returns: Completed and posted transactions that are subsequently
reversed, in whole or in part, and that transfer value back to the card account (e.g.,
customer return of goods, complaints, disputed charges, fraud, duplicate transaction
entry).

6

Net, purchase transactions: Completed purchase transactions that have not been
reversed. Exclude denials, transactions that are pre-authorization only, cash advances,
and adjustments and returns defined above.

9

Transaction value distribution: Your best estimate for the number and dollar value
of transactions that fall within the "dollar size bands" requested.

10a

Lost or stolen card: Fraudulent transactions via a card reported as lost or stolen.

10b

Card issued but not received: Fraudulent transactions reported to be via an
intercepted new or replacement card in transit that was activated by someone other than
the cardholder.

10c

Fraudulent application: Fraudulent transactions reported to be via a new card that
was issued to someone other than the cardholder using falsified information or a stolen
identity.

10d

Counterfeit card: Fraudulent in-person transactions via an altered or cloned card.

4

Item

Private-Label Credit Card Merchant Issuer
Definition

10e

Fraudulent use of account number: Fraudulent transactions using account
number and other card and cardholder details, typically remotely.

10f

Other (including account takeover): All other fraudulent transactions not included
the above categories. In particular, "other" covers account takeover, a form of identity theft
whereby an unauthorized party gains access to and use of an existing card account.

15

Total cards: All issued, activated, and unexpired private-label credit or charge cards
(linked to US-domiciled accounts).

15

Active cards: Private-label credit or charge cards outstanding with a minimum level of
purchase activity according to your organization's definition.

15b

Physical cards: A physical private-label credit or charge card with a magstripe and/or
chip that is issued to the customer for making purchases in person.

Item

Private-Label Credit Card Processor
Definition
United States: The states, territories, and possessions of the US, the District of
Columbia, the Commonwealth of Puerto Rico, or any political subdivision of any of the
foregoing.
Virtual cards: A virtual card is a digital representation of a private-label credit or charge
card that does not exist in physical form. Typically stored in a digital wallet for online, inapp, or in-person purchases with a mobile device (using NFC or barcode scanner). Do
not count individual tokenized transactions as virtual cards.

2a

Denials/declines: Transaction attempts that receive a denial response by the host
authorization system and do not result in an authorized transaction.

3a

Pre-authorization only: Transactions that are temporarily authorized but not
completed or posted, or the portion of authorized amounts that are not included in a final
posting.

4

Completed transactions: Purchase or cash advance transactions that are completed
and posted to the private-label card account for payment. Such transactions include those
that are subsequently reversed in an adjustment or return requested by the merchant or
cardholder, defined below.

4a

Cash advances: Transactions involving the provision of cash to the card user via an
ATM or over the counter with the use of a credit or charge card, typically authenticated by
entering a personal identification number (PIN). (Unlike debit or prepaid card cash-back
transactions, cash advances are not combined with a purchase.)

5

Item

Private-Label Credit Card Processor
Definition

4b

Adjustments and returns: Completed and posted transactions that are subsequently
reversed, in whole or in part, and that transfer value back to the card account (e.g.,
customer return of goods, complaints, disputed charges, fraud, duplicate transaction
entry).

5

Net, purchase transactions: Completed purchase transactions that have not been
reversed. Exclude denials, transactions that are pre-authorization only, cash advances,
and adjustments and returns defined above.

8

Transaction value distribution: Your best estimate for the number and dollar value
of transactions that fall within the "dollar size bands" requested.

9a

Lost or stolen card: Fraudulent transactions via a card reported as lost or stolen.

9b

Card issued but not received: Fraudulent transactions reported to be via an
intercepted new or replacement card in transit that was activated by someone other than
the cardholder.

9c

Fraudulent application: Fraudulent transactions reported to be via a new card that
was issued to someone other than the cardholder using falsified information or a stolen
identity.

9d

Counterfeit card: Fraudulent in-person transactions via an altered or cloned card.

9e

Fraudulent use of account number: Fraudulent transactions using account
number and other card and cardholder details, typically remotely.

9f

Other (including account takeover): All other fraudulent transactions not included
the above categories. In particular, "other" covers account takeover, a form of identity theft
whereby an unauthorized party gains access to and use of an existing card account.

14

Total cards: All issued, activated, and unexpired private-label credit or charge cards
(linked to US-domiciled accounts).

14

Active cards: Private-label credit or charge cards outstanding with a minimum level of
purchase activity according to your organization's definition.

14b

Physical cards: A physical private-label credit or charge card with a magstripe and/or
chip that is issued to the customer for making purchases in person.

6

Item

General-Purpose Debit Card Network
Definition
United States: The states, territories, and possessions of the US, the District of
Columbia, the Commonwealth of Puerto Rico, or any political subdivision of any of the
foregoing.
Virtual cards: A virtual card is a digital representation of a general-purpose debit card
that does not exist in physical form. Typically stored in a digital wallet for online, in-app, or
in-person purchases with a mobile device (using NFC or barcode scanner). Do not count
individual tokenized transactions as virtual cards.

2a

Denials/declines: Transaction attempts that receive a denial response by the host
authorization system and do not result in an authorized transaction.

3a

Pre-authorization only: Transactions that are approved but not settled (e.g., the initial
amount which a rental agency, hotel, or fuel dispenser operator receives authorization, but
final payment and amount transfer is never made).

4

Net, authorized & settled transactions: Transactions initiated by the acquirer that
are completed with the final payment amount transferred from the acquirer to the
issuer. Such transactions include those that are subsequently reversed through a
chargeback, or other adjustment or return.

4a

Cash-back at the point of sale: Purchase transactions that include an amount of
cash given back to the card user. A point-of-sale (POS) purchase transaction with cash
back is counted as one transaction.

4b.1

Chargebacks: Transactions initiated by the issuer that reverse a transaction, in whole
or in part, and transfer value from the acquirer to the issuer (e.g., customer disputes,
fraud, processing errors, authorization issues, or non-fulfillment of copy requests). A
chargeback provides the issuer with a way to return a disputed transaction, typically on
behalf of the cardholder.

4b.2

Other adjustments and returns: Transactions initiated by the acquirer that reverse
a transaction, in whole or in part, and transfer value from the acquirer to the issuer (e.g.,
customer return of goods, complaints, merchant-identified fraud, duplicate transaction
entry).

5

Net, purchase transactions: Transactions that have been authorized and
settled. Exclude denials, transactions that are pre-authorization only, cash advances,
chargebacks, and other adjustments and returns.

8a

Transactions with chip-authentication: In-person transactions for which the
account information is taken from a computer microchip embedded in a card or mobile
device that securely stores data to be read via contact or contactless/NFC
communications with a merchant payment device or terminal. Include EMV and all other
types of chip transactions with a card or mobile device. Report only in-person
transactions.

8a.1 & 8b.1

Transactions with a PIN: In-person transactions for which a card user enters their
Personal Identification Number (PIN) to authenticate the card purchase.

7

Item

General-Purpose Debit Card Network
Definition

8a.2 & 8b.2

Transactions without a PIN: In-person transactions for which a card user does not
enter a Personal Identification Number (PIN) to authenticate the card purchase.

8b

Transactions without chip-authentication: In-person transactions for which the
account information is not taken from a computer microchip. Typically the information is
taken from a magstripe on a card, and may occasionally be manually keyed at the
register. Report only in-person transactions.

9a

Contact transactions (chip card inserted or "dipped"): Transactions are
initiated by inserting a card with an embedded EMV microchip into a merchant's chipenabled terminal. The terminal makes contact with the inserted chip for authentication.

9b

Contactless transactions (chip card or mobile device RFID, "tap" or
"wave"): Transactions are initiated by tapping a card or a mobile device with an
embedded microchip at a merchant's chip-enabled terminal. Contactless transactions
typically use Radio Frequency Identification (RFID) and/or a specialized subset of Nearfield Communications (NFC) standards to make the connection to the chip for
authentication. May include some contactless EMV transactions.

12

Transaction value distribution: Your best estimate for the number and dollar value
of transactions that fall within the "dollar size bands" requested.

16a

Lost or stolen card: Fraudulent transactions via a card reported as lost or stolen.

16b

Card issued but not received: Fraudulent transactions reported to be via an
intercepted new or replacement card in transit that was activated by someone other than
the cardholder.

16c

Fraudulent application: Fraudulent transactions reported to be via a new card that
was issued to someone other than the cardholder using falsified information or a stolen
identity.

16d

Counterfeit card: Fraudulent in-person transactions via an altered or cloned card.

16e

Fraudulent use of account number: Fraudulent transactions using account number
and other card and cardholder details, typically remotely.

16f

Other (including account takeover): All other fraudulent transactions not included
in the above categories. In particular, "other" covers account takeover, a form of identity
theft whereby an unauthorized party gains access to and use of an existing card account.

25

Total cards: All issued, activated, and unexpired general-purpose debit cards (linked to
US-domiciled accounts).

25

Active cards: General-purpose debit cards outstanding with a minimum level of
purchase activity according to your organization's definition.

25b

Physical cards: A physical general-purpose debit card with a magstripe and/or chip
that is issued to the customer for making purchases in person.

8

Item

General-Purpose Prepaid Card Network
Definition
United States: The states, territories, and possessions of the US, the District of
Columbia, the Commonwealth of Puerto Rico, or any political subdivision of any of the
foregoing.
Virtual cards: A virtual card is a digital representation of a general-purpose prepaid
card that does not exist in physical form. Typically stored in a digital wallet for online, inapp, or in-person purchases with a mobile device (using NFC or barcode scanner). Do
not count individual tokenized transactions as virtual cards.

1a

Denials/declines: Transaction attempts that receive a denial response by the host
authorization system and do not result in an authorized transaction.

2a

Pre-authorization only: Transactions that are approved but not settled (e.g., the initial
amount which a rental agency, hotel, or fuel dispenser operator receives authorization, but
final payment and amount transfer is never made).

3

Net, authorized & settled transactions: Transactions initiated by the acquirer that
are completed with the final payment amount transferred from the acquirer to the
issuer. Such transactions include those that are subsequently reversed through a
chargeback, or other adjustment or return.

3a

Cash-back at the point of sale: Purchase transactions that include an amount of
cash given back to the card user. A point-of-sale (POS) purchase transaction with cash
back is counted as one transaction.

3.b.1

Chargebacks: Transactions initiated by the issuer that reverse a transaction, in whole
or in part, and transfer value from the acquirer to the issuer (e.g., customer disputes,
fraud, processing errors, authorization issues, or non-fulfillment of copy requests). A
chargeback provides the issuer with a way to return a disputed transaction, typically on
behalf of the cardholder.

3b.2

Other adjustments and returns: Transactions initiated by the acquirer that reverse
a transaction, in whole or in part, and transfer value from the acquirer to the issuer (e.g.,
customer return of goods, complaints, merchant-identified fraud, duplicate transaction
entry).

4

Net, purchase transactions: Transactions that have been authorized and
settled. Exclude denials, transactions that are pre-authorization only, cash advances,
chargebacks, and other adjustments and returns.

7a

Transactions with chip-authentication: In-person transactions for which the
account information is taken from a computer microchip embedded in a card or mobile
device that securely stores data to be read via contact or contactless/NFC
communications with a merchant payment device or terminal. Include EMV and all other
types of chip transactions with a card or mobile device. Report only in-person
transactions.

7a.1 & 7b.1

Transactions with a PIN: In-person transactions for which a card user enters their
Personal Identification Number (PIN) to authenticate the card purchase.

9

Item

General-Purpose Prepaid Card Network
Definition

7a.2 & 7b.2

Transactions without a PIN: In-person transactions for which a card user does not
enter a Personal Identification Number (PIN) to authenticate the card purchase.

7b

Transactions without chip-authentication: In-person transactions for which the
account information is not taken from a computer microchip. Typically the information is
taken from a magstripe on a card, and may occasionally be manually keyed at the
register. Report only in-person transactions.

8a

Contact transactions (chip card inserted or "dipped"): Transactions are
initiated by inserting a card with an embedded EMV microchip into a merchant's chipenabled terminal. The terminal makes contact with the inserted chip for authentication.

8b

Contactless transactions (chip card or mobile device RFID, "tap" or
"wave"): Transactions are initiated by tapping a card or a mobile device with an
embedded microchip at a merchant's chip-enabled terminal. Contactless transactions
typically use Radio Frequency Identification (RFID) and/or a specialized subset of Nearfield Communications (NFC) standards to make the connection to the chip for
authentication. May include some contactless EMV transactions.

12

Transaction value distribution: Your best estimate for the number and dollar value
of transactions that fall within the "dollar size bands" requested.

16a

Lost or stolen card: Fraudulent transactions via a card reported as lost or stolen.

16b

Card issued but not received: Fraudulent transactions reported to be via an
intercepted new or replacement card in transit that was activated by someone other than
the cardholder.

16c

Fraudulent application: Fraudulent transactions reported to be via a new card that
was issued to someone other than the cardholder using falsified information or a stolen
identity.

16d

Counterfeit card: Fraudulent in-person transactions via an altered or cloned card.

16e

Fraudulent use of account number: Fraudulent transactions using account number
and other card and cardholder details, typically remotely.

16f

Other (including account takeover): All other fraudulent transactions not included
in the above categories. In particular, "other" covers account takeover, a form of identity
theft whereby an unauthorized party gains access to and use of an existing card account.

26

Total cards: All issued, activated, and unexpired general-purpose prepaid cards (linked
to US-domiciled accounts).

26

Active cards: General-purpose prepaid cards outstanding with a minimum level of
purchase activity according to your organization's definition.

26b

Physical cards: A physical general-purpose prepaid card with a magstripe and/or chip
that is issued to the customer for making purchases in person.

10

Item

Automated Teller Machine Card Network
Definition
United States: The states, territories, and possessions of the US, the District of
Columbia, the Commonwealth of Puerto Rico, or any political subdivision of any of the
foregoing.

1a

Denials/declines: Transaction attempts that receive a denial response by the host
authorization system and do not result in an authorized transaction.

2a.1

With contact chip card (insert or "Dip"): Cash withdrawals are initiated and
authenticated by inserting an ATM card with an embedded microchip (typically, EMV) into
a chip-enabled ATM terminal. Do not include payments initiated using a magstripe reader.

2a.2

Contactless, with contactless card or mobile device ("Tap"): Cash
withdrawals are initiated by card or mobile device using a variety of secure radio methods
that replace inserting the card into a reader that makes direct electrical contact with the
chip. Contactless chip cash withdrawals may use Radio Frequency Identification (RFID)
and/or a specialized subset of Near-field Communications (NFC) standards to initiate and
authenticate an ATM transaction. Contactless authentication may utilize a physical card,
fob, or sticker that is "tapped" to authenticate transactions at an ATM. Examples of
systems that may be supported by an ATM network may include MasterCard or Visa
Cardless ATM. Also include Consumer Device Cardholder Verification Methods (e.g.,
Apple Pay, Google Pay, CashTapp, Touch ID or device passcode). Do not include
payments initiated using a magstripe reader.

2b.1

No card ("Scan"): Cash withdrawals are initiated using a mobile device to scan
barcode/QR code or entering an authentication code displayed on phone using the ATM
keypad. Generally for this new method, consumer initiates withdrawal using the mobile
banking or mobile wallet app and ATM will then display a QR code on the screen for you
to scan with your phone before dispensing the money. Do not include NFC "Tap"
transactions which should be entered in those fields listed above.

2b.2

With card ("Swipe"): Cash withdrawals are initiated using traditional magstripe
reader. Do not include "Dip" or "Tap" transactions which should be entered in those fields
above.

6a

Lost or stolen card: Fraudulent transactions via a card reported as lost or stolen.

6b

Card issued but not received: Fraudulent transactions reported to be via an
intercepted new or replacement card in transit that was activated by someone other than
the cardholder.

6c

Fraudulent application: Fraudulent transactions reported to be via a new card that
was issued to someone other than the cardholder using falsified information or a stolen
identity.

6d

Counterfeit card: Fraudulent in-person transactions via an altered or cloned card.

6e

Other (including account takeover): All other fraudulent transactions not included
in the above categories. In particular, "other" covers account takeover, a form of identity
theft whereby an unauthorized party gains access to and use of an existing card account.

10a & 11a

Chip-accepted terminals: An ATM terminal that accepts card with a computer
microchip (including EMV and other types of chip cards). Include terminals that accept
chip-based transactions that are either contact or contactless.

11

Item

Electronic Benefits Transfer Card Processor
Definition
United States: The states, territories, and possessions of the US, the District of
Columbia, the Commonwealth of Puerto Rico, or any political subdivision of any of the
foregoing

1a

Denials/declines: Transaction attempts that receive a denial response by the host
authorization system and do not result in an authorized transaction.

2a

Pre-authorization only: Transactions that are approved but not settled (e.g., the initial
amount receives authorization, but final payment and amount transfer is never made).

3

Net, authorized & settled transactions: Transactions initiated by the acquirer that
are completed with the final payment amount transferred from the acquirer to the
issuer. Such transactions include those that are subsequently reversed through a
chargeback, or other adjustment or return.

3a

Cash-back at the point of sale: Purchase transactions that include an amount of
cash given back to the card user. For EBT, these are often treated as separate
transactions.

4

Net, purchase transactions: Purchase transactions that have been authorized and
settled. Exclude denials, transactions that are pre-authorization only, separate cash-back
at the point of sale, ATM cash withdrawals, chargebacks, other adjustments and returns.

9a

Lost or stolen card: Fraudulent transactions via a card reported as lost or stolen.

9b

Card issued but not received: Fraudulent transactions reported to be via an
intercepted new or replacement card in transit that was activated by someone other than
the cardholder.

9c

Fraudulent application: Fraudulent transactions reported to be via a new card that
was issued to someone other than the cardholder using falsified information or a stolen
identity.

9d

Counterfeit card: Fraudulent in-person transactions via an altered or cloned card.

9e

Fraudulent use of account number: Fraudulent transactions using account
number and other card and cardholder details, typically remotely.

9f

Other (including account takeover): All other fraudulent transactions not included
the above categories. In particular, "other" covers account takeover, a form of identity theft
whereby an unauthorized party gains access to and use of an existing card account.

11

Total cards: All issued, activated, and unexpired EBT cards (linked to US-domiciled
accounts).

11

Active cards: Cards outstanding with a minimum level of purchase activity according to
your organization's definition.

12

Item

Private-Label Prepaid Card Issuer and Processor
Definition
United States: The states, territories, and possessions of the US, the District of
Columbia, the Commonwealth of Puerto Rico, or any political subdivision of any of the
foregoing.
Virtual cards: A virtual card is a digital representation of a private-label prepaid card
that does not exist in physical form. Typically stored in a digital wallet for online, in-app, or
in-person purchases with a mobile device (using NFC or barcode scanner). Do not count
individual tokenized transactions as virtual cards.

1a

Denials/declines: Transaction attempts that receive a denial response by the host
authorization system and do not result in an authorized transaction.

2a

Pre-authorization only: Transactions that are temporarily authorized but not
completed or posted, or the portion of authorized amounts that are not included in a final
posting.

3

Completed transactions: Purchase transactions (including any cash-back) that are
completed and posted to the private-label card account for payment. Such transactions
include those that are subsequently reversed in an adjustment or return requested by the
merchant or cardholder, defined below.

3a

Cash-back at the point of sale: Purchase transactions that include an amount of
cash given back to the card user. A point-of-sale (POS) purchase transaction with cash
back is counted as one transaction.

3b

Adjustments and returns: Completed and posted transactions that are subsequently
reversed, in whole or in part, and that transfer value back to the card account (e.g.,
customer return of goods, complaints, disputed charges, fraud, duplicate transaction
entry).

4

Net, purchase transactions: Completed purchase transactions that have not been
reversed. Exclude denials, transactions that are pre-authorization only, and adjustments
and returns defined above. For value, also exclude the dollar amount of the cash-back at
the point of sale.

8a

Lost or stolen card: Fraudulent transactions via a card reported as lost or stolen.

8b

Card issued but not received: Fraudulent transactions reported to be via an
intercepted new or replacement card in transit that was activated by someone other than
the cardholder.

8c

Fraudulent application: Fraudulent transactions reported to be via a new card that
was issued to someone other than the cardholder using falsified information or a stolen
identity.

8d

Counterfeit card: Fraudulent in-person transactions via an altered or cloned card.

8e

Fraudulent use of account number: Fraudulent transactions using account
number and other card and cardholder details, typically remotely.

8f

Other (including account takeover): All other fraudulent transactions not included
the above categories. In particular, "other" covers account takeover, a form of identity theft
whereby an unauthorized party gains access to and use of an existing card account.

11

Total cards: All issued, activated, and unexpired private-label prepaid cards (linked to
US-domiciled accounts).

13

Item

Private-Label Prepaid Card Issuer and Processor
Definition

11

Active cards: Private-label prepaid cards outstanding with a minimum level of purchase
activity according to your organization's definition.

11b

Physical cards: A physical private-label prepaid card with a magstripe and/or chip that
is issued to the customer for making purchases in person.

Item

P2P & Money Transfer Processor
Definition
United States: The states, territories, and possessions of the US, the District of
Columbia, the Commonwealth of Puerto Rico, or any political subdivision of any of the
foregoing.

7

Item

Transaction value distribution: Your best estimate for the number and dollar value
of transactions that fall within the "dollar size bands" requested.

Mobile Wallet Processor
Definition
United States: The states, territories, and possessions of the US, the District of
Columbia, the Commonwealth of Puerto Rico, or any political subdivision of any of the
foregoing.

2a.1

In-person purchase transactions: Transactions for which an electronic device,
such as a smartphone, smart watch, or activity tracker, was "tapped" to pay at the POS
terminal (e.g., Apple Pay, Samsung Pay, Google Pay, Fitbit Pay) and private-label
payment methods on mobile wallets supported by specific merchants. Such payments can
be initiated through radio transmission RFID/NFC or optical barcode/QR code. Do not
include payments initiated using a physical card or token.

2a.2

Remote purchase transactions (customer not at merchant location): Inapp transactions or browser transactions made with a digital wallet. Browser transactions
include both digital wallets (e.g., Apple Pay, Google Pay, Samsung Pay), third-party
tokenized digital wallets (e.g., PayPal, Amazon Pay, Square Restaurants, Visa Checkout,
Masterpass), and private-label payment methods on mobile wallets supported by specific
merchants.

3a

Radio transmission RFID/NFC ("Tap" device at terminal): Payments are
initiated by mobile device using a variety of secure radio methods. Contactless chip
payments may use Radio Frequency Identification (RFID) and/or a specialized subset of
Near-field Communications (NFC) standards to initiate and authenticate a purchase
transaction.

3b

Optical barcode/QR code ("Scan" device display): Payments are initiated using
a mobile device to scan barcode/QR code or entering an authentication code displayed on
phone using the terminal keypad. Do not include NFC "Tap" transactions which should be
entered in those fields listed above.

4

Transaction value distribution: Your best estimate for the number and dollar value
of transactions that fall within the "dollar size bands" requested.
14


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