National Human Trafficking
Hotline (NHTH) Performance Indicators
No
material or nonsubstantive change to a currently approved
collection
No
Regular
02/15/2025
Requested
Previously Approved
10/31/2025
10/31/2025
195,148
195,148
84,905
84,905
0
0
Section 107(b)(1)(B)(ii) of the
Trafficking Victims Protection Act of 2000 (TVPA), as amended at 22
U.S.C. § 7105(b)(1)(B)(ii), authorizes the Secretary of Health and
Human Services to make a grant for a national communication
system—the National Human Trafficking Hotline (NHTH)—to assist
victims of severe forms of trafficking in persons in seeking help,
receiving referrals, and reporting potential trafficking
situations. The Office on Trafficking in Persons (OTIP) made an
award in the form of a Cooperative Agreement to a single,
competitively selected grant recipient to maintain and support
operation of the NHTH throughout the United States and U.S.
territories. The NHTH is a toll-free hotline, that operates 24
hours a day, every day of the year. National Human Trafficking
Hotline Performance Indicators (OMB #0970-0598) is an active and
approved collection of aggregate information about signalers
(individuals who contact the NHTH) and from signalers regarding
potential victims of a severe form of trafficking in persons and
potential human trafficking situations. The information collected
is reported on a monthly, semi-annual, and annual basis, and is
necessary to support the monitoring of work done through the
cooperative agreement, to ensure signalers receive the information
and support requested, and to provide appropriate technical
assistance (TA) to the grant recipient. To address performance
issues and streamline internal signal processing procedures, the
NHTH has audited its data collection practices and has identified
indicators that are no longer in use, relevant, or otherwise
necessary that can be removed to reduce the data collection and
reporting burden on Hotline Advocates, the individuals employed by
the grant recipient organization to operate the NHTH. This process
included efforts to collapse, condense, or otherwise simplify lists
of data elements for clarity. Per the Supporting Statement, this
information collection does not seek to collect any information
from signalers (respondents) that they would not otherwise provide
to Hotline Advocates in order to seek help, receive referrals, or
report potential trafficking cases. None of the proposed changes
impact front-end data collection, or the questions that Hotline
Advocates ask to ascertain the purpose of a signal and the
signaler’s desired response (i.e. to issue a referral or make a
tip). By contrast, each of the proposed changes impact only the
solely-awarded grant recipient and the changes are being informed
by efforts by the recipient described above. This request aims to
bring the collection into alignment with the grant recipient’s
back-end data collection practices (i.e. what Hotline Advocates
record in their case management database to summarize the signal
and actions taken in response). Each of the changes proposed seek
to improve data capture and data quality.
On behalf of this Federal agency, I certify that
the collection of information encompassed by this request complies
with 5 CFR 1320.9 and the related provisions of 5 CFR
1320.8(b)(3).
The following is a summary of the topics, regarding
the proposed collection of information, that the certification
covers:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a
benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control
number;
If you are unable to certify compliance with any of
these provisions, identify the item by leaving the box unchecked
and explain the reason in the Supporting Statement.
NonSub Change - Update to ACF ICs - Protecting Women EO - Submission 2.10.25.docx
National Human Trafficking Hotline (NHTH) Performance Indicators - Grantee