The Telemarketing Sales Rule requires
certain disclosures in telemarketing calls for the sale of goods or
services or the solicitation of charitable contributions by sellers
and/or telemarketers. The disclosures provide consumers or
prospective donors with information necessary to make informed
decisions. The Final Rule newly requires inbound tech support calls
(calls that consumers make in response to an advertisement through
any medium or to a direct mail solicitation) to comply with the
Rule’s recordkeeping and disclosure requirements. The Final Rule
and these associated information collections are necessary in light
of the widespread deception and consumer injury caused by tech
support scams. The Final Rule provides the Commission with the
ability to obtain stronger relief in cases involving tech support
scams, including civil penalties and consumer redress.
US Code:
15 USC 6101-6108 Name of Law: Telemarketing and Consumer Fraud
and Abuse Prevention Act
US Code: 15 USC 6101–6108 Name of Law:
Telemarketing and Consumer Fraud and Abuse Prevention Act
This is a program change, not
an adjustment. The estimated additional annual hours of burden
would be 110,568, and the estimated additional annual labor costs
would be $3,270,518. The newly added recordkeeping requirements
will add annual non-labor costs of $33,825 in total for the 615
covered entries ($55 each).
No
No
No
No
No
No
No
Patricia Hsue 202 326-3132
phsue@ftc.gov
No
On behalf of this Federal agency, I certify that
the collection of information encompassed by this request complies
with 5 CFR 1320.9 and the related provisions of 5 CFR
1320.8(b)(3).
The following is a summary of the topics, regarding
the proposed collection of information, that the certification
covers:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a
benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control
number;
If you are unable to certify compliance with any of
these provisions, identify the item by leaving the box unchecked
and explain the reason in the Supporting Statement.
TSR Final Rule Tech Support - SS - 12-10-2024-FINAL.pdf
Recordkeeping for live TM calls