Beta Pilot Survey Questions

Qualitative metrics

• On a scale from 1-5, where 1 is the least difficult and 5 is the most difficult, rate the following features of the Product Registry (if you did not use any of these features, select “N/A”):

  • Establishing your user account

  • For the initial business account administrator, establishing the business account

  • Logging into the Product Registry at any time after establishing your user account

  • Establishing a Product Collection

  • Inviting other users, such as other business account administrators, collection administrators, collection editors, and collection viewers

  • Providing other users with certification permissions, including understanding the responsibilities of the business account and user

  • Changing users’ permissions

  • Removing users

  • Entering a single product certificate via the user interface

    • Entering product information

    • Adding new manufacturer information

    • Referencing an existing a manufacturer

    • Referencing a CPSC-accepted laboratory

    • Adding new third-party laboratory information

    • Reference an existing third-party (non-CPSC-accepted) laboratory

    • Entering citations

    • Entering exemptions

    • Adding new recordkeeper information

    • Referencing an existing recordkeeper

    • Attesting certificate

  • Uploading a spreadsheet of multiple certificates via bulk upload

  • Obtaining API key and secret

  • Uploading multiple product certificates via API

  • Viewing certificates in a product collection

  • Copying/moving certificates in a product collection

  • Bulk certifying certificates in a product collection

  • Archiving certificates in a product collection*

  • Exporting certificates from a product collection*

  • Entering trade parties via trade party management*

  • Editing trade parties’ contact information*

Quantifiable metrics

• Estimate the number of importer staff-hours in preparation for the Beta Pilot, including:

  • Attending or watching the recording of the Welcome Meeting (June), Status Meeting (September), and Kick-Off Meeting (October)?

  • Review and understand the guidance documents?

  • Communicating internally across your company?

  • Internally gathering and organizing product certificate data in an electronic format?

  • Collaborating and communicating with your broker, software developer, or any other trade partner? Including meetings, responding to emails and phone calls, collecting/distributing information and data, troubleshooting.

• Estimate the number of broker/developer staff-hours in preparation for the Beta Pilot, including:

  • Attending or watching the recording of the Welcome Meeting (June), Status Meeting (September), and Kick-Off Meeting (October)?

  • Review and understand the guidance documents?

  • Communicating internally across your company?

  • Collaborating and communicating with your importer, software developer, or any other trade partner?

  • Upgrading software? Including developing an API connection?

  • Conducting testing in the certificate environment?

• When using the Full Message Set:

  • How were certificate data transferred to the broker? Via email? Via API connection between the importer’s and broker’s systems?

  • Estimate the number of staff-minutes to transfer certificate data to the broker for submission a Full Message Set.

  • Were filer fees incurred specifically for filing a Full Message Set? If so, how much per submission?

• Estimate the number of staff-minutes in using the Product Registry, if applicable:

  • For the initial business account administrator, to establish their individual user account and company business account.

  • For the initial business account administrator, to establish an initial collection and invite initial users.

  • For each invited user (either from your business or trade partners), to establish their individual user account. (Do not sum effort across users, provide an estimate for one user).

  • For business account administrator, entering trade party information in the trade part management interface?*

  • For any user, to enter a single product certificate via the user interface, including time to gather certificate data.

  • For any user, to upload a spreadsheet of multiple product certificates via bulk upload, including time to gather certificate data and enter into the bulk upload template.

  • For any user, to upload a batch of multiple product certificates via API upload, including time to gather certificate data and prepare it for API upload.

  • For any user with certification permissions, to certify certificates in bulk.

• When using the Reference Message Set:

  • How was the certificate ID transferred to the broker? Via email? Via API connection the Product Registry?

  • Estimate the number of staff-minutes to transfer certificate ID to the broker for submission of a Reference Message Set.

  • Were filer fees incurred specifically for filing a Reference Message Set? If so, how much per submission?

• When using the Disclaim Message Set, if applicable:

  • How was the information that no certificate required transferred to the broker? Via email? Via API connection between the importer’s and broker’s systems?

  • Estimate the number of staff-minutes to transfer informatoin to the broker for submission a Reference Message Set.

  • Were filer fees incurred specifically for filing a Reference Message Set? If so, how much per submission?

Deliberative - FOUO