Fast Track Generic Clearance for Collection of Qualitative Feedback on Agency Service Delivery

Forms and Documents

Document Name	Status
MDTAT Satisfaction Survey_NonSub Change Request Final_9.25.24.docx Justification for No Material/Nonsubstantive Change	2024-09-25
Change Request - Customer service feedback survey.docx Justification for No Material/Nonsubstantive Change	2024-09-13
Supporting Statement B - Fast Track - 2024 Extension_4.3.24.docx Supporting Statement B	2024-04-08
Attachment A - Fast Track GenIC Submission Template.docx Supplementary Document	2024-04-08
Supporting Statement A - Fast Track - 2024 Extension_4.3.24.docx Supporting Statement A	2024-04-08

IC Document Collections

IC ID	Document Title	Status
271160	Office of Refugee Resettlement Unaccompanied Children Bureau Technical Assistance Satisfaction Survey Other-Survey	New
270604	Immigration Legal Services for Afghan Arrivals Legal Service Providers (LSPs) and Paralegals Feedback Survey Other-Survey	Unchanged
270557	National Center on Afterschool and Summer Enrichment (NCASE) Technical Assistance Follow-up Survey Other-Survey	Unchanged
270448	Feedback Survey for Dental Health Liaison Services Other-Survey	Unchanged
270361	Feedback Survey for the 2024 Office of Planning, Research, and Evaluation Research Methods Meeting Other-Survey	Unchanged
270217	Feedback on the Office of Child Care's Tribal Cluster Meeting Other-Survey	Unchanged
269998	Personal Responsibility Education Program (PREP) Grantee Topical Training Feedback Survey Other-Survey	Unchanged
269957	2024 National Adoption Month Website Survey Other-Survey	Unchanged
269811	Office of Community Services (OCS) Service Finder and OCS Service Reviewer Beta Testing Forms Other-OCS Service Finder Beta Testing Form	Unchanged
269556	Immigration Legal Services for Afghan Arrivals Eligible Afghan Arrivals Language Support Survey Other-Survey	Unchanged
269554	Temporary Assistance for Needy Families (TANF) Data User Research Other-Survey	Unchanged
269441	Home Visiting Evidence of Effectiveness – Website Information Architecture Testing Other-Usability Testing	Unchanged
269309	Tribal Maternal, Infant, and Early Childhood Home Visiting (TMIECHV) Program Training and Technical Assistance Immediate Feedback Form Other-Survey	Unchanged
269236	Child Care Policy Research Partnerships (CCPRP-2019) Community of Practice (CoP) No-Cost Extension Year Evaluation Other-Feedback Survey	Unchanged
269233	Feedback Surveys for the National Responsible Fatherhood Clearinghouse 2024 National Fatherhood Summit Other-Feedback Survey	Unchanged
269037	Feedback on Office of Child Care Tribal Consultation Other-Survey	Unchanged
268969	Administration for Children and Families Office of Grants Management Grants Learning Experience Customer Feedback Other-Survey	Unchanged
268578	Discussion Questions for Presentation: Building on the Strengths of non-English Speakers to Deliver Inclusive Programming Other-Presentation Feedback Qs	Unchanged
268485	Child Care State Capacity Building Center Feedback Collection for Webinars Other-Feedback Survey	Unchanged
268484	Child Care State Capacity Building Center Feedback Collection for Training for Trainers Other-Feedback Survey	Unchanged
268483	Child Care State Capacity Building Center Feedback Collection for Presentations Other-Feedback Survey	Unchanged
268482	Child Care State Capacity Building Center Feedback Collection for Individualized Technical Assistance Other-Feedback Survey	Unchanged
268480	Child Care State Capacity Building Center Feedback Collection for Fundamentals of CCDF Administration Other-Feedback Survey	Unchanged
268479	Child Care State Capacity Building Center Feedback Collection for Communities of Practice and Peer Learning Groups Other-Feedback Survey	Unchanged
268478	Child Care State Capacity Building Center Feedback Collection for ChildCare.gov User Experience Other-Feedback Survey	Unchanged
268477	Child Care State Capacity Building Center Feedback Collection for Child Care Technical Assistance (TA) Network TA Partners Other-Feedback Survey	Unchanged
268392	Child Care State Capacity Building Center Feedback Collection for CCTAN Web Content User Experience Other-Survey	Unchanged
268158	Feedback on the Financing for Early Care and Education Quality and Access for All (F4EQ) Project Activities at the 2024 ACF NRCEC Poster Session Other-Feedback Prompts	Unchanged
268038	Feedback on the Office of Child Care's School-Age Child Care Institute Other-Survey	Unchanged
267874	The National Center on Program Management and Fiscal Operations New Director Academy Feedback Surveys Other-Session Feedback Survey	Unchanged
267738	Preschool Development Grant Birth through Five (PDG B-5) Technical Assistance (TA) Feedback Form Other-Survey	Unchanged
267708	Division of Refugee Assistance General Training and Technical Assistance Event Feedback Survey Other-Survey	Unchanged
267678	Adolescent Pregnancy Prevention Training & Technical Assistance 2024 & 2025 Conference Feedback Surveys Other-Survey	Unchanged
267674	State and Tribal Technical Assistance and Resources Training and Technical Assistance Feedback Surveys Other-Survey	Unchanged
267673	Pathways to Work Evidence Clearinghouse Website - Customer Service Feedback Survey Other-Survey	Unchanged
266612	Ongoing Burden - 97 Generic ICs Approved 2021-2024 Other-Multiple GenIC Requests	Modified

ICR Details

OMB Control No: 0970-0401	ICR Reference No: 202409-0970-012
Status: Received in OIRA	Previous ICR Reference No: 202409-0970-006
Agency/Subagency: HHS/ACF	Agency Tracking No: OPRE
Title: Fast Track Generic Clearance for Collection of Qualitative Feedback on Agency Service Delivery
Type of Information Collection: No material or nonsubstantive change to a currently approved collection	Common Form ICR:  No
Type of Review Request: Regular	Date Submitted to OIRA: 09/25/2024

	Requested	Previously Approved
Expiration Date	05/31/2027	05/31/2027
Responses	535,000	535,000
Time Burden (Hours)	65,196	65,196
Cost Burden (Dollars)	0	0

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Abstract: This request is for a revision. There are no changes to the proposed types or the uses of the information collected through Generic Information Collections (GenICs) submitted under the Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery (0970-0401). Burden estimates have been updated to reflect the Administration for Children and Families’ (ACF’s) use of this generic mechanism since the most recent approval in 2021 and anticipated use over the next three years.

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Authorizing Statute(s): US Code: 42 USC 1310 Name of Law: Social Security Act, Sec. 1110
  

Citations for New Statutory Requirements: None

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Associated Rulemaking Information
RIN:	Stage of Rulemaking:	Federal Register Citation:	Date:
	Not associated with rulemaking

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Federal Register Notices & Comments
60-day Notice:	Federal Register Citation:	Citation Date:
	88 FR 85891	12/11/2023
30-day Notice:	Federal Register Citation:	Citation Date:
	89 FR 25271	04/10/2024
Did the Agency receive public comments on this ICR? No

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Number of Information Collection (IC) in this ICR: 36

IC Title	Form No.	Form Name
2024 National Adoption Month Website Survey
Administration for Children and Families Office of Grants Management Grants Learning Experience Customer Feedback
Adolescent Pregnancy Prevention Training & Technical Assistance 2024 & 2025 Conference Feedback Surveys
Child Care Policy Research Partnerships (CCPRP-2019) Community of Practice (CoP) No-Cost Extension Year Evaluation
Child Care State Capacity Building Center Feedback Collection for CCTAN Web Content User Experience
Child Care State Capacity Building Center Feedback Collection for Child Care Technical Assistance (TA) Network TA Partners
Child Care State Capacity Building Center Feedback Collection for ChildCare.gov User Experience
Child Care State Capacity Building Center Feedback Collection for Communities of Practice and Peer Learning Groups
Child Care State Capacity Building Center Feedback Collection for Fundamentals of CCDF Administration
Child Care State Capacity Building Center Feedback Collection for Individualized Technical Assistance
Child Care State Capacity Building Center Feedback Collection for Presentations
Child Care State Capacity Building Center Feedback Collection for Training for Trainers
Child Care State Capacity Building Center Feedback Collection for Webinars
Discussion Questions for Presentation: Building on the Strengths of non-English Speakers to Deliver Inclusive Programming
Division of Refugee Assistance General Training and Technical Assistance Event Feedback Survey
Feedback Survey for Dental Health Liaison Services
Feedback Survey for the 2024 Office of Planning, Research, and Evaluation Research Methods Meeting
Feedback Surveys for the National Responsible Fatherhood Clearinghouse 2024 National Fatherhood Summit
Feedback on Office of Child Care Tribal Consultation
Feedback on the Financing for Early Care and Education Quality and Access for All (F4EQ) Project Activities at the 2024 ACF NRCEC Poster Session
Feedback on the Office of Child Care's School-Age Child Care Institute
Feedback on the Office of Child Care's Tribal Cluster Meeting
Home Visiting Evidence of Effectiveness – Website Information Architecture Testing
Immigration Legal Services for Afghan Arrivals Eligible Afghan Arrivals Language Support Survey
Immigration Legal Services for Afghan Arrivals Legal Service Providers (LSPs) and Paralegals Feedback Survey
National Center on Afterschool and Summer Enrichment (NCASE) Technical Assistance Follow-up Survey
Office of Community Services (OCS) Service Finder and OCS Service Reviewer Beta Testing Forms
Office of Refugee Resettlement Unaccompanied Children Bureau Technical Assistance Satisfaction Survey
Ongoing Burden - 97 Generic ICs Approved 2021-2024
Pathways to Work Evidence Clearinghouse Website - Customer Service Feedback Survey
Personal Responsibility Education Program (PREP) Grantee Topical Training Feedback Survey
Preschool Development Grant Birth through Five (PDG B-5) Technical Assistance (TA) Feedback Form
State and Tribal Technical Assistance and Resources Training and Technical Assistance Feedback Surveys
Temporary Assistance for Needy Families (TANF) Data User Research
The National Center on Program Management and Fiscal Operations New Director Academy Feedback Surveys
Tribal Maternal, Infant, and Early Childhood Home Visiting (TMIECHV) Program Training and Technical Assistance Immediate Feedback Form

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ICR Summary of Burden

	Total Request	Previously Approved	Change Due to New Statute	Change Due to Agency Discretion	Change Due to Adjustment in Estimate	Change Due to Potential Violation of the PRA
Annual Number of Responses	535,000	535,000	0	0	0	0
Annual Time Burden (Hours)	65,196	65,196	0	0	0	0
Annual Cost Burden (Dollars)	0	0	0	0	0	0

Burden increases because of Program Change due to Agency Discretion: No

Burden Increase Due to:

Burden decreases because of Program Change due to Agency Discretion: No

Burden Reduction Due to:

Short Statement: There are no changes to the proposed types, or the uses of the information collected through GenICs submitted under this umbrella generic. Burden estimates have been updated to reflect ACF’s use of this generic mechanism since the most recent approval in 2021 and anticipated use over the next three years. Minor edits have been incorporated into the supporting statements to ensure the document is clear and up to date.

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Annual Cost to Federal Government: $200,000

Does this IC contain surveys, censuses, or employ statistical methods? No

Does this ICR request any personally identifiable information (see OMB Circular No. A-130 for an explanation of this term)? Please consult with your agency's privacy program when making this determination.     Yes

Does this ICR include a form that requires a Privacy Act Statement (see 5 U.S.C. §552a(e)(3))? Please consult with your agency's privacy program when making this determination.     No

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? No

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? No

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? No

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Common Form ICR:  No

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On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).

The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:

(a) It is necessary for the proper performance of agency functions;

(b) It avoids unnecessary duplication;

(c) It reduces burden on small entities;

(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;

(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;

(f) It indicates the retention periods for recordkeeping requirements;

(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:

(i) Why the information is being collected;

(ii) Use of information;

(iii) Burden estimate;

(iv) Nature of response (voluntary, required for a benefit, or mandatory);

(v) Nature and extent of confidentiality; and

(vi) Need to display currently valid OMB control number;

(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.

(i) It uses effective and efficient statistical survey methodology (if applicable); and

(j) It makes appropriate use of information technology.

If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.

Certification Date: 09/25/2024

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