Experience-Instrument

Improving Customer Experience (OMB Circular A–11, Section 280)

Experience-Instrument

OMB: 2511-0001

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Tell us about your experience.
Responding to this survey is voluntary and anonymous. No personal information is collected
or maintained in conjunction with your response to this survey. HUD obtained approval to conduct this
survey from the Office of Management and Budget under control number 2511-0001. That authority
expires on 9/30/2024. HUD may not collect this information, and you are not required to respond,
after that expiration date. According to the Paperwork Reduction Act of1995, no persons are required
to respond to a collection of information unless such collection displays a valid OMB control number.
The time required to complete this information collection is estimated to average 2 minutes. 

If you have comments or concerns regarding this collection, please contact HUD’s Customer
Experience team at CX@hud.gov (mailto:CX@hud.gov)

* Required
1. I would rate my overall experience with this website as: *


2. I trust HUD to fulfill its mission to create strong, sustainable, inclusive communities and
quality affordable homes for all.  *
Strongly Disagree
Disagree
Neither Agree Nor Disagree
Agree
Strongly Agree

2/23/2022

3. Please rate the following statements. *
Strongly
Disagree

Disagree

Neither Agree
nor Disagree

Agree

I found what I needed
on this site quickly.
The information on this
website is clear and
easy to understand.
I found the information
on this website useful.

4. How can we improve your experience on our website?

This content is neither created nor endorsed by Microsoft. The data you submit will be sent to the form owner.

Microsoft Forms

2/23/2022

Strongly agree


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File Modified2022-02-23
File Created2022-02-23

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