Form DMS Designee Management System

Federal
Aviation
Administration

DESIGNEE MANAGEMENT SYSTEM
EXTERNAL
SOFTWARE USER MANUAL
CONTRACT NO. 692M15-23-C-00003

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TERMS/ACRONYMS
The following are terms or acronyms used in this document:

Term/Acronym
DMS
ESUM
FAA

Definition
Designee Management System
External Software User Manual
Federal Aviation Administration

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Table of Contents
1.0

User Registration (User/Applicant) ............................................................................................. 1

1.1
1.2
1.2.1
1.2.2
1.3
2.0

MyAccess Login/Register ........................................................................................... 1
MyAccess Registration ............................................................................................... 3
New Users ................................................................................................................... 3
Migrated Users ............................................................................................................ 4
MyAccess Login with Email....................................................................................... 5

Designee Locator ........................................................................................................................ 6

Table of Figures
Figure 1: System Use Notification ............................................................................................................ 1
Figure 2: User Registration ....................................................................................................................... 2
Figure 3: New User Registration ............................................................................................................... 3
Figure 4: Activate an existing .................................................................................................................... 4
Figure 5: Login using Email ...................................................................................................................... 5
Figure 6: User account issues .................................................................................................................... 6
Figure 7: Designee Locator........................................................................................................................ 6
Figure 8: Designee Locator Search Options............................................................................................... 8
Figure 9: Designee Locator – Location Search.......................................................................................... 8
Figure 10: Location Search Results ........................................................................................................... 9
Figure 11: Designee Locator – Designee Search ....................................................................................... 9

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User Registration (User/Applicant)
Log in to the External DMS application and select the ‘I Agree’ button on the System
Use Notice message to proceed.
Figure 1: System Use Notification

1.1

MyAccess Login/Register

A new user or applicant is required to register in MyAccess by clicking on the
‘MyAccess Login/Register’ in the Login section.

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Figure 2: User Registration

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1.2

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MyAccess Registration

1.2.1 New Users
Once redirected to the MyAccess landing page, select ‘Register for an external
account’ link and complete the registration process.
Figure 3:New User Registration

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1.2.2 Migrated Users
Once redirected to the MyAccess landing page, select ‘Activate an existing
external account’ link and complete the registration process.
Figure 4: Activate an Existing External Account

Note: Please make sure that all the information are entered in the required fields
as indicated.

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1.3

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MyAccess Login with Email

The ‘Email Address’ is required and should be entered by the applicant; after entering
the login credentials, click ‘Next’ to complete the authentication process.
Figure 5: Login using Email

Note: For all Login issues please contact the FAA My IT Helpdesk at (844) FAA-MYIT /
(844) 322-6948 or helpdesk@faa.gov.
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o To Unlock account, get account Help or Manage MyAccess account click on the links
at the bottom of the MyAccess login page to navigate to MyAccess support links.
Figure 6: User account issues

Support Links:
Unlock Account : MyAccess - Sign In (faa.gov)
Help : Help Portal (faa.gov) to Manage account Update Profile/name, Change email,
Authenticators, and Change Password
Manage MyAccess Account: MyAccess-Account Management (faa.gov)

2.0 Designee Locator
Designees in an area can be located with the Designee Locator function.
Step 1. Click the ‘Click Here’ link next to ‘Looking for a Designee in your
area?’ in the top right corner of the login page. The system will display
the Designee Locator Search page
Figure 7: Designee Locator
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Step 2. On the Designee Locator Search page, select a designee type from
the ‘Designee Types’ drop-down menu. The system will display the
Select Search Criteria section with two options: ‘Location Search’
and ‘Designee Search’.

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Figure 8: Designee Locator Search Options

Step 3. If the ‘Location Search’ option is selected, enter at least one search
criteria and click the ‘Search’ button. The system displays the search
results containing the designee’s name, address, and location
information for the managing office at the bottom of the page in a table
format.
Figure 9: Designee Locator – Location Search

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Figure 10: Location Search Results

Step 4. If the ‘Designee Search’ option is selected, enter at least one search
criteria and click the ‘Search’ button. Search results with the
Designee’s name, address, and managing office information displays
at the bottom of the page in a table format.
Figure 11: Designee Locator – Designee Search

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Figure 12: Designee Search Results

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