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NIST IT Assistance Center Customer Satisfaction Measurement
Generic Clearance for Customer Service-Related Data Collections
OMB: 0693-0031
IC ID: 270456
OMB.report
DOC/NIST
OMB 0693-0031
ICR 202408-0693-003
IC 270456
( )
Documents and Forms
Document Name
Document Type
Assistance Center Customer Satisfaction Meansure Survey Instrument_071624.pdf
Other-Collection Instrument
0693-0031-IT-AssistanceCenter-CustSat-Measurement-4StandardSurveyQuestions-revised 07-2024.docx
NIST IT Assistance Center Customer Satisfaction Survey - Supporting Statement
IC Document
Customer Satisfaction Survey Email.pdf
NIST IT Assistance Center Customer Satisfaction Survey - Email Invitation
IC Document
Information Collection (IC) Details
View Information Collection (IC)
IC Title:
NIST IT Assistance Center Customer Satisfaction Measurement
Agency IC Tracking Number:
MO
IC Status:
New
Obligation to Respond:
Voluntary
CFR Citation:
Information Collection Instruments:
Document Type
Form No.
Form Name
Instrument File
URL
Available Electronically?
Can Be Submitted Electronically?
Electronic Capability
Other-Collection Instrument
Assistance Center Customer Satisfaction Meansure Survey Instrument_071624.pdf
Yes
Yes
Fillable Fileable
Federal Enterprise Architecture Business Reference Module
Line of Business:
General Government
Subfunction:
Central Records & Statistical Mgt
Privacy Act System of Records
Title:
FR Citation:
Number of Respondents:
2,900
Number of Respondents for Small Entity:
0
Affected Public:
Individuals or Households
Percentage of Respondents Reporting Electronically:
100 %
Requested
Program Change Due to New Statute
Program Change Due to Agency Discretion
Change Due to Adjustment in Agency Estimate
Change Due to Potential Violation of the PRA
Previously Approved
Annual Number of Responses for this IC
2,900
0
2,900
0
0
0
Annual IC Time Burden (Hours)
97
0
97
0
0
0
Annual IC Cost Burden (Dollars)
0
0
0
0
0
0
Documents for IC
Title
Document
Date Uploaded
NIST IT Assistance Center Customer Satisfaction Survey - Supporting Statement
0693-0031-IT-AssistanceCenter-CustSat-Measurement-4StandardSurveyQuestions-revised 07-2024.docx
08/28/2024
NIST IT Assistance Center Customer Satisfaction Survey - Email Invitation
Customer Satisfaction Survey Email.pdf
08/28/2024
Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.