| Estimated Annual Reporting Burden |
|
|
No. of Respondents |
Annual Frequency per Response |
Hours per Response |
Total Hours |
Cost |
|
| Customer Satisfaction Surveys |
8,233 |
6 |
0.12 |
987.96 |
27,534.45 |
|
| Focus Groups |
100 |
1 |
1.00 |
100 |
2,787.00 |
|
| Usability Testing |
821 |
2 |
0.25 |
205.25 |
5,720.32 |
|
| Small Discussion Groups |
200 |
1 |
1.00 |
200 |
5,574.00 |
|
| Customer Comment Card/Complaint Form |
500 |
1 |
0.17 |
85 |
2,368.95 |
|
| TOTALS |
9,854 |
11 |
2.54 |
1,578 |
43,984.71 |
|
| Average |
|
|
0.51 |
|
|
|
|
|
|
|
|
|
|
| Customer Satisfaction Surveys-12min |
|
|
|
|
|
|
| Focus Groups-60min |
|
|
|
|
|
|
| Usability Tests-25min |
|
|
|
|
|
|
| Small Discussion Groups -60min |
|
|
|
|
|
|
| Cost based on average mean of Museum and Library Professionals - $27.87/hr |
|
|
|
|
|
|
| Jan 2017: |
|
|
|
|
|
|
| https://www.bls.gov/oes/current/oes254012.htm |
|
|
|
|
$28.33 |
Librarian |
| https://www.bls.gov/oes/current/oes254021.htm |
|
|
|
|
$27.40 |
Museum Curator |
|
|
|
|
|
$27.87 |
Average |