Emergency Notification System (ENS) POC Training 2020
ENS POC Training PowerPoint.pptx
Emergency Notification System (ENS)
Emergency Notification System (ENS) POC Training 2020
OMB: 1660-0137
The FEMA Operations Center Presents:
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Intro to the Training
Topics and Expectations
ENS Capabilities
ENS has the capability of notifying people, and allowing them to qualify, via:
•Voice: Work, home, cell
•Email
•SMS
Automated Reports can be sent to contacts at intervals or at the completion of a scenario.
ENS has three sites, each of which functions the same. Your involvement with those will be focused entirely on the primary, ENS1, but you should be aware of ENS2 and ENS3.
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The role you will have in ENS is POC. A POC is able to work in the following tabs:
•Contacts
•Groups
These are where you will be working primarily as a POC, and what we will be covering in this material.
POC Role and Responsibilities
Question
That is correct. On Wednesday and Thursday between 8:00 am and 3:00 pm Eastern time we have testing periods on ENS 2 and ENS 3. During that time ENS 1 may be down for maintenance so it’s important to remain off of ENS 1 during that time. Also remember that changes should not be made to contacts or groups on ENS 2 or ENS 3 as they will be over written after the testing period.
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Login Page
This is the login page for ENS. It is the same for all three servers, so before logging in it is important to note the URL.
Contacts Tab
Other search methods are available in ENS, such as:
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Question
That is correct. Use the % at the beginning and end of your search and the system will search for anything similar to the value. For instance if you’re searching for contacts with phone numbers in the 540 area code, you can search with %(540% . This feature can be used in all search areas.
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Who needs to be added?
Contact information
Adding a new contact
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Removing a contact
Question
That is correct. A Work phone number is not needed to enter in a new contact in ENS. It is however useful to have this as the contact will need to be reached for notification.
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Groups tab
Groups are utilized by ENS to include different contacts in a scenario. The only way a person can be contacted by ENS is by being a member of a group.
There are 2 basic types of groups we will be discussing: Static and Dynamic. Below is some basic information on each type.
Static groups are the more basic of groups available in ENS. They allow for quick adding and removing of contacts.
Once we have selected a static group type from the previous menu it will become populated with more information, such as the list of available contacts that can be added to the group, a search function, and a list of the group members. Below is a view of what a static group looks like.
Static Groups
Question
That is correct. A Static group is best used as an on the fly group with only a few members. Large Static groups can become very hard to manage as there is no way to search for specific group members, and there is also no automatic organization to the group.
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Dynamic Groups
Animate this process with a Gif.
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The role of a security user is different from one type of group to the next, but the layout of the security user tab is the same for both:
Group Security users
One of the items you may have noticed from the Quick Actions section is the ability to copy groups.
Copying Groups
Group Reports
One last tool you have in the groups tab is group reports. From the groups tab, select a group and click the type of report you would like to view.
Question
In Summary
Additional Resources
Questions?
I’m sorry that answer is incorrect. Please return and try again.
Incorrect
It is true that once a Roster User has their login credentials they can edit their information in ENS. The exception to this is their login name and user ID. Those will have to be changed by an administrator.
Correct
True or False: A Roster User is able to edit their own information in ENS.
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That is correct. On Wednesday and Thursday between 8:00 am and 3:00 pm Eastern time we have testing periods on ENS 2 and ENS 3. During that time ENS 1 may be down for maintenance so it’s important to remain off of ENS 1 during that time. Also remember that changes should not be made to contacts or groups on ENS 2 or ENS 3 as they will be over written after the testing period.
Correct
On what days of the week should you not log into ENS 1 between 8:00 AM and 3:00 PM Eastern time?
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That is correct. Use the % at the beginning and end of your search and the system will search for anything similar to the value. For instance if you’re searching for contacts with phone numbers in the 540 area code, you can search with %(540% . This feature can be used in all search areas.
Correct
When performing a search in ENS, what is used for a wild card value?
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That is correct. A Work phone number is not needed to enter in a new contact in ENS. It is however useful to have this as the contact will need to be reached for notification.
Correct
Which of the following is not a required field when adding a new contact into ENS?
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That is correct. A Static group is best used as an on the fly group with only a few members. Large Static groups can become very hard to manage as there is no way to search for specific group members, and there is also no automatic organization to the group.
Correct
A Static group is best used as permanent groups with large group membership.
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That is correct. When establishing a dynamic group it’s best to use location based attributes, such as the Zip/Postal code.
Correct
When building a dynamic group based on location, which attribute could you use?
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