Post-Hurricane Matthew Longitudinal Field Study in Lumberton, North Carolina Housing/Household Recovery Survey Wave 6

Generic Clearance for Community Resilience Data Collections

0693-0078_Survey_LumbertonHousehold_Wave6

Post-Hurricane Matthew Longitudinal Field Study in Lumberton, North Carolina Housing/Household Recovery Survey Wave 6

OMB: 0693-0078

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Hurricane Matthew Community Recovery Study for Lumberton, NC

Center for Risk-Based Community Resilience Planning

A U.S. National Institute of Standards and Technology-funded Center of Excellence

OMB CONTROL NO. 0693-0078 Expiration Date 07/31/2025



This collection of information contains Paperwork Reduction Act (PRA) requirements approved by the Office of Management and Budget (OMB). Notwithstanding any other provisions of the law, no person is required to respond to, nor shall any person be subject to a penalty for failure to comply with, a collection of information subject to the requirements of the PRA unless that collection of information displays a currently valid OMB control number. For this collection, the OMB Control number is:0693-0078 with an expiration date: July 31, 2025. Public reporting burden for this collection is estimated to be 15 minutes per survey, including the time for reviewing instructions, searching existing data sources, gathering and maintaining the data needed and completing and reviewing the collection of information. Send comments regarding this burden estimate or any aspect of this collection of information, including suggestions for reducing this burden, to the National Institute of Standards and Technology, Attn: Dr. Jennifer Helgeson, NIST, 100 Bureau Drive, MS 8603, Gaithersburg, MD 20899-1710, telephone 240-672-2575, or via email:jennifer.helgeson@nist.gov




Please confirm consent language was read to respondent and they are a Lumberton resident 18 years of age or older. ⃝  yes, respondent is at least 18 years of age and consents to participate in this survey.


Surveyor(s):________________________________Date:____________________________________


Building ID:_________________________________Unit Address:_____________________________


Building Type: 1) Single family; 2) Multi-family/# housing units _____; 3) Mobile home; 4) Other______

Comments:___________________________________________________________________________

The first set of questions is about your household in general.


  1. How many adults (18 years or older) live in your household?.....………….. #_________Adults

  2. How many children (younger than 18 years) live in your household?...... #_________Children

  3. How many years have you lived in Lumberton? ___________

  4. When did you move into your current home? …………………Month:_________ Year:__________


Now we want to ask you questions about the two hurricanes. The first hurricane was Matthew in 2016; the second hurricane was Florence in 2018.


  1. [If Q3 is at least 7 years] How many people were living in your home in October 2016 at the time of Hurricane Matthew?……… #__________

  2. Were there any children living in your home who were enrolled in school at the time of flooding?
    ⚪Yes ⚪No ⚪Don’t Know ⚪N/A


  1. Was this house damaged from HURRICANE MATTHEW in 2016? ⚪Yes ⚪No ⚪Don’t Know

  2. If YES, how much of your HURRICANE MATTHEW damage was fully repaired at the time of HURRICANE FLORENCE in 2018? ⚪None ⚪ Some ⚪Most ⚪All

  3. Was this house damaged from HURRICANE FLORENCE in 2018? ⚪Yes ⚪No ⚪Don’t Know

  4. [If YES to Q9] How long until it was fully repaired? _________ D/WK/MO ⚪Still not repaired


Now I want to ask you about the resources you had available during recovery, and recovery experience.

  1. Did you apply for Rebuild NC funding? ⚪Yes ⚪No

  2. [If YES to Q11] Did you receive Rebuild NC funding? ⚪Yes ⚪No ⚪Application still under review

  3. [If YES to Q12] When did you receive it? _______MM/YY

  4. [If YES to Q12] Was this funding for repairs, complete rebuilding, or something else?

⚪ repairs ⚪ complete rebuilding  ⚪ temporary housing

⚪ rebuilding as elevated ⚪ something else, ______________  


  1. Did you receive any other funding, and if so, from what source?  (mark all that apply)

⚪ yes, from FEMA ⚪ yes, from insurance, type________ ⚪ yes, SBA Loans
⚪ yes, from an NGO ⚪ yes, from friends or family ⚪ yes, other________

⚪ No ⚪ Don’t know


  1. Were you and your household dislocated from your home during Hurricanes Matthew (2016) or Florence (2018)?  (mark all that apply)

    1. Yes, Hurricane Matthew

    2. Yes, Hurricane Florence

    3. No

    4. Don’t know


  1. If Yes to Q16 for Hurricane Matthew, when did you move back into a permanent home? Month:_________ Year:__________ ⚪ Still dislocated ⚪ Don’t know


  1. If Yes to Q16 for Hurricane Matthew, how many different places did you stay before returning home? _________


  1. If Yes to Q16 for Hurricane Florence, when did you move back into a permanent home? Month:_________ Year:__________ ⚪ Still dislocated ⚪ Don’t know


  1. If Yes to Q16 for Hurricane Florence, how many different places did you stay before returning home? _________


  1. [If a or b in Q16] What factors or reasons led to your household’s delay in returning home? (mark all that apply)

⚪ Timing of insurance payout ⚪ Timing of other financial assistance

⚪ Waiting on contractors to start repairs ⚪ Timing of utilities being restored

⚪ Time required to complete repairs ⚪ School changes

⚪ Timing of neighbors/friends/family returning ⚪ Work changes

⚪ Other, ________________________ ⚪ None


The next set of questions asks about the recovery of your home, your household, your neighborhood and Lumberton from Hurricanes Matthew and Florence.


  1. When thinking about your home (the physical building in which you live), would you say your home is:

    1. Fully recovered

    2. Partially recovered

    3. Still in survival/response mode

    4. Will never recover


  1. [If a to Q22] What year do you feel your home was fully recovered? __________


  1. When thinking about your household, would you say your household is:

    1. Fully recovered

    2. Partially recovered

    3. Still in survival/response mode

    4. Will never recover

  2. [If a to Q24] What year do you feel your household was fully recovered? __________


  1. When thinking about your neighborhood, would you say your neighborhood is:

    1. Fully recovered

    2. Partially recovered

    3. Still in survival/response mode

    4. Will never recover

  2. [If a to Q26] What year do you feel your neighborhood was fully recovered? __________


  1. When thinking about Lumberton, would you say Lumberton is:

    1. Fully recovered

    2. Partially recovered

    3. Still in survival/response mode

    4. Will never recover

  2. [If a to Q28] What year do you feel Lumberton was fully recovered? __________


  1. Do you and your household plan to move to a different unit within the next year?

    1. Yes

    2. No

    3. Don’t know


  1. How has your participation with neighborhood and/or community groups changed since October 2016, before the hurricanes?

⚪Decreased ⚪Stayed the Same ⚪Increased ⚪Don’t know


  1. How has your contact with neighbors and/or extended family and friends changed since October 2016, before the hurricanes:

⚪Decreased ⚪Stayed the Same ⚪Increased ⚪Don’t know


The next set of questions ask about mitigation and preparedness used by your household now or that you plan to put in place in the next six months.

  1. How likely do you think your home is to be damaged during a major flood event, similar to Hurricane Matthew or Hurricane Florence?

⚪Extremely unlikely ⚪Unlikely ⚪Neutral ⚪Likely ⚪Extremely likely


  1. Do you believe you have adequate insurance coverage for a flood event? ⚪Yes ⚪No ⚪Don’t Know


  1. Does your household have the same access to school in this home as you did before HURRICANE MATTHEW and HURRICANE FLORENCE? Yes No Don’t Know N/A

  2. Does your household have the same access to work in this home as you did before HURRICANE MATTHEW and HURRICANE FLORENCE? Yes No Don’t Know N/A

  3. Does your household have the same access to grocery stores and other essential needs in this home as you did before HURRICANE MATTHEW and HURRICANE FLORENCE?
    Yes No Don’t Know


Currently, does this home have:

  1. an elevated hot water heater and/or HVAC (probe: the outside air conditioning unit)?

⚪Yes ⚪No ⚪Don’t Know

  1. ductwork in the attic space (probe: does your air conditioning come out of the ceiling or the floor)? ⚪Yes ⚪No ⚪Don’t Know


Currently, has your household:

  1. Developed an emergency plan with household members? ⚪Yes ⚪No ⚪Don’t Know

  2. Gathered supplies to last 3 or more days? ⚪Yes ⚪No ⚪Don’t Know

  3. Sought information on mitigation or preparedness? ⚪Yes ⚪No ⚪Don’t Know

  4. Set money aside for recovery or repairs? ⚪Yes ⚪No ⚪Don’t Know


  1. Do you have the option to provide any utility services, even if temporarily, for your household?

(Read all the options, pause between each one. Please select all that apply)

⚪ Yes, power generator ⚪ Yes, wi-fi hotspotsDon’t know

⚪ Yes, propane tank(s) Yes, two-way radios None

Yes, solar panels Yes, extra water storage

Yes, wastewater options (e.g., trenches, ponds, composting toilets, etc.)

⚪ Yes, walking access to food, health, and public services


For surveyors: For Q34 regarding disruption of services, if respondent says ‘forever’, insert “60”. If respondent says ‘not applicable’ (indicating they don’t have that utility service already), insert “999”.


With your resources in mind, how many days could you remain in your home with a service disruption of…

  1. Electricity? __________Days

  2. Water? __________Days

  3. Wastewater (prompt: toilets)? __________Days

  4. Natural Gas? __________Days

  5. Internet (prompt: wifi)? __________Days

  6. Phone (prompt: cell or landline)? __________Days

  7. Roadways? __________Days



Finally, there are six questions about your household in general.

  1. Do you rent or own this home? ⚪Own Rent Other, please specify:___________


  1. If renting, do you have renter’s insurance? ⚪Yes No Don’t Know


  1. If you own, do you have a mortgage? ⚪Yes ⚪No ⚪Don’t Know

  2. If you own, do you have homeowners’ insurance? ⚪Yes ⚪No ⚪Don’t Know


  1. If you own, do you have flood insurance? ⚪Yes ⚪No ⚪Don’t Know


  1. Do you have any individuals with special electricity-dependent medical needs in your house? (Examples include individuals who require power wheelchairs, text-to-speech software, ventilators, oxygen concentrators, CPAP and other sleep apnea devices.)

⚪ Yes    ⚪No


  1. When considering all members in your household, what is the highest level of schooling completed?

⚪ Less than high school ⚪ Associate’s degree ⚪Master’s degree or higher

⚪ High school diploma ⚪ Bachelor’s degree 


  1. While we often ask about each member of a household, in general, when considering your household, how would you describe its ethnicity? You may skip this question if you prefer.

⚪ Hispanic or Latino ⚪ Not Hispanic or Latino

  1. While we often ask about each member of a household, in general, when considering your household, how would you characterize its racial makeup? (select one or more). You may skip this question if you prefer.

⚪ American Indian or Native American ⚪ Asian    

⚪ Black or African American ⚪ Native Hawaiian or Pacific Islander ⚪ White or Caucasian    


  1. Do you consider your household a female-headed household? (This is when a household is maintained by a female with no male partner present.)     ⚪ Yes   ⚪ No ⚪ Don’t know


  1. Finally, we do not want to know the exact amount, but please mark the category that best captures your household’s combined annual income:

⚪ $1 to $3,999 ⚪ $4,000 to $5,999 ⚪ $6,000 to $7,999

⚪ $8,000 to $9,999 ⚪ $10,000 to $11,999 ⚪ $12,000 to $14,999 ⚪ $15,000 to $19,999 ⚪ $20,000 to $24,999 ⚪ $25,000 to $29,999 ⚪ $30,000 to $39,999   ⚪ $40,000 to $49,999   ⚪ $50,000 to $59,999

⚪ $75,000 to $99,999       ⚪ $100,000 to $149,999 ⚪ $150,000 or higher

Thank you again for completing our survey! 



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