30-day FR for 2126-0049

30-day FR 2126-0049.pdf

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

30-day FR for 2126-0049

OMB: 2126-0049

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Federal Register / Vol. 89, No. 158 / Thursday, August 15, 2024 / Notices

Are you an authorized representative/agent submitting on behalf of the
supporting organization? *(Public) YES/NO
Authorized Representative/Agent Name *(Public)
Authorized Representative/Agent Mailing Address
Street Address Line 1 *(BCI)
Street Address Line 2 *(BCI)
City *(BCI)
State *(BCI)
Zip Code *(BCI)
Country *(BCI)
Point of Contact First Name *(BCI)
Point of Contact Last Name *(BCI)
Point of Contact Email Address *(BCI)
Point of Contact Phone Number *(BCI)
Website *(Public)
Who will be the primary point of contact? (Select One)
d. Supporting Organization
e. Authorized Representative/Agent
f. Supporting Organization and Authorized Representative/Agent
4. Please identify the reasons you support the exclusion request being granted.
*(Public)

[FR Doc. 2024–18190 Filed 8–14–24; 8:45 am]
BILLING CODE 3390–F4–C

DEPARTMENT OF TRANSPORTATION
Federal Motor Carrier Safety
Administration
[Docket No. FMCSA–2024–0062]

Agency Information Collection
Activities; Renewal of an Approved
Information Collection: Generic
Clearance for the Collection of
Qualitative Feedback on Agency
Service Delivery

Comments on this notice must be
received on or before September 16,
2024.

DATES:

Federal Motor Carrier Safety
Administration (FMCSA), Department
of Transportation (DOT).
ACTION: Notice and request for
comments.

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In accordance with the
Paperwork Reduction Act of 1995,
FMCSA announces its plan to submit
the Information Collection Request (ICR)
described below to the Office of

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Written comments and
recommendations for the proposed
information collection should be
submitted within 30 days of publication
of this notice to www.reginfo.gov/
public/do/PRAMain. Find this
information collection by selecting
‘‘Currently under 30-day Review—Open
for Public Comments’’ or by using the
search function.

ADDRESSES:

AGENCY:

SUMMARY:

Management and Budget (OMB) for
review and approval. This ICR allows
for ongoing, collaborative, and
actionable communication between
FMCSA and its customers and
stakeholders. It also allows feedback to
contribute directly to the improvement
of program management. No public
comments were received in response to
the 60-day Federal Register notice.

FOR FURTHER INFORMATION CONTACT:

Roxane Oliver, FMCSA, Office of
Analysis, DOT, FMCSA, 1200 New

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Ms.

Jersey Avenue SE, West Building, 6th
Floor, Washington, DC 20590–0001;
202–385–2324; Roxane.Oliver@dot.gov.
SUPPLEMENTARY INFORMATION:
Title: Generic Clearance for the
Collection of Qualitative Feedback on
Agency Service Delivery.
OMB Control Number: 2126–0049.
Type of Request: Renewal of a
currently approved ICR.
Respondents: State and local agencies,
the general public and stakeholders,
original equipment manufacturers and
suppliers to the commercial motor
vehicle (CMV) industry, CMV fleet
owners, CMV owner-operators, State
CMV safety agencies, research
organizations and contractors, news
organizations, safety advocacy groups,
and other Federal agencies.
Estimated Number of Respondents:
9,270.
Estimated Time per Response: Range
from 5 to 30 minutes.
Expiration Date: August 31, 2024.
Frequency of Response: Generally, on
an annual basis.

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5. Include any additional attachments that should be considered along with this
support of the exclusion request (e.g., customs rulings, court decisions, previous
import documentation, etc.). Please do not include attachments that contain
your written argument. *(Submitter Determines BCI or Public).

Federal Register / Vol. 89, No. 158 / Thursday, August 15, 2024 / Notices

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Estimated Total Annual Burden:
2,233.
Background
Executive Order 12862, ‘‘Setting
Customer Service Standards,’’ directs
Federal agencies to provide service to
the public that matches or exceeds the
best service available in the private
sector (58 FR 48257, Sept. 11, 1993). To
work continuously to ensure that our
programs are effective and meet our
customers’ needs, FMCSA seeks to
extend OMB approval of a generic
clearance to collect qualitative feedback
from our customers on our service
delivery. The surveys covered in this
generic clearance provide a way for
FMCSA to collect this data directly from
our customers.
The proposed future information
collection activity provides a means to
garner qualitative customer and
stakeholder feedback in an efficient,
timely manner, in accordance with the
Administration’s commitment to
improving service delivery. By
qualitative feedback, we mean
information that provides useful
insights on perceptions and opinions
but are not statistical surveys that yield
quantitative results that can be
generalized to the population of study.
This feedback will provide insights into
customer or stakeholder perceptions,
experiences, and expectations; provide
an early warning of issues with service;
or focus attention on areas where
communication, training, or changes in
operations might improve delivery of
products or services. The information
collected from our customers and
stakeholders will help ensure that users
have an effective, efficient, and
satisfying experience with FMCSA’s
programs.
The solicitation of feedback will target
areas such as: timeliness,
appropriateness, accuracy of
information, courtesy, efficiency of
service delivery, and resolution of
issues with service delivery. Responses
will be assessed to plan and inform
efforts to improve or maintain the
quality of service offered to the public.
If this information is not collected, vital
feedback from customers and
stakeholders on the Agency’s services
will be unavailable.
The Agency will only submit a
collection for approval under this
generic clearance if it meets the
following conditions:
• The collections are voluntary;
• The collections are low-burden for
respondents (based on considerations of
total burden hours, total number of
respondents, or burden-hours per
respondent) and are low-cost for both

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the respondents and the Federal
government;
• The collections are
noncontroversial and do not raise issues
of concern to other Federal agencies;
• Any collection is targeted to the
solicitation of opinions from
respondents who have experience with
the program or may have experience
with the program in the near future;
• Personally identifiable information
is collected only to the extent necessary
and is not retained;
• Information gathered will be used
only internally for general service
improvement and program management
purposes and is not intended for release
outside of the Agency;
• Information gathered will not be
used for the purpose of substantially
informing influential policy decisions;
and
• Information gathered will yield
qualitative information; the collections
will not be designed or expected to
yield statistically reliable results or used
as though the results are generalizable to
the population of study.
Feedback collected under this generic
clearance provides useful information,
but it does not yield data that can be
generalized to the overall population.
This type of generic clearance for
qualitative information will not be used
for quantitative information collections
that are designed to yield reliably
actionable results, such as monitoring
trends over time or documenting
program performance. Such data uses
require more rigorous designs that
address: the target population to which
generalizations will be made, the
sampling frame, the sample design
(including stratification and clustering),
the precision requirements or power
calculations that justify the proposed
sample size, the expected response rate,
methods for assessing potential
nonresponse bias, the protocols for data
collection, and any testing procedures
that were or will be undertaken prior to
fielding the study. Depending on the
degree of influence the results are likely
to have, such collections may still be
eligible for submission for other generic
mechanisms that are designed to yield
quantitative results.
As a general matter, information
collections under this control number
will not result in any new system of
records containing privacy information
and will not ask questions of a sensitive
nature, such as sexual behavior and
attitudes, religious beliefs, and other
matters that are commonly considered
private.
Public Comments Invited: You are
asked to comment on any aspect of this
information collection, including: (1)

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whether the proposed collection is
necessary for the performance of
FMCSA’s functions; (2) the accuracy of
the estimated burden; (3) ways for
FMCSA to enhance the quality,
usefulness, and clarity of the collected
information; and (4) ways that the
burden could be minimized without
reducing the quality of the collected
information.
Issued under the authority of 49 CFR
1.87.
Larry W. Minor,
Associate Administrator for Policy.
[FR Doc. 2024–18284 Filed 8–14–24; 8:45 am]
BILLING CODE 4910–EX–P

DEPARTMENT OF TRANSPORTATION
Federal Transit Administration
FY 2024 Competitive Funding
Opportunity: Public Transportation on
Indian Reservations Program; Tribal
Transit Program
Federal Transit Administration
(FTA), Department of Transportation
(DOT).

AGENCY:

Notice of funding opportunity
(NOFO).

ACTION:

The Federal Transit
Administration (FTA) announces the
opportunity to apply for $9,169,076 in
competitive grants for the Fiscal Year
(FY) 2024 Public Transportation on
Indian Reservations (Tribal Transit)
Program.

SUMMARY:

Complete proposals must be
submitted electronically through the
GRANTS.GOV ‘‘APPLY’’ function by
11:59 p.m. Eastern time November 13,
2024.

DATES:

Elan
Flippin-Jones, Office of Program
Management, (202) 366–3800 or email
TribalTransit@dot.gov. A TDD is
available at 1–800–877–8339 (TDD/
FIRS).

FOR FURTHER INFORMATION CONTACT:

The full
text of the Notice of Funding
Opportunity (NOFO) can be found on
FTA’s website at https://www.transit.
dot.gov/funding/grants/notices and in
the ‘‘FIND’’ module of GRANTS.GOV.
The funding opportunity ID is FTA–
2024–012–TPM–TRTR. Mail and fax
submissions will not be accepted.

SUPPLEMENTARY INFORMATION:

Veronica Vanterpool,
Acting Administrator.
[FR Doc. 2024–18239 Filed 8–14–24; 8:45 am]
BILLING CODE 4910–57–P

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