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nFORM 2.0 Help Desk Customer Service Feedback Surveys
Fast Track Generic Clearance for Collection of Qualitative Feedback on Agency Service Delivery
OMB: 0970-0401
IC ID: 263530
OMB.report
HHS/ACF
OMB 0970-0401
ICR 202403-0970-001
IC 263530
( )
⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 0970-0401 can be found here:
2024-09-25 - No material or nonsubstantive change to a currently approved collection
2024-09-13 - No material or nonsubstantive change to a currently approved collection
Documents and Forms
Document Name
Document Type
nFORM2.0 WHD Customer Satisfaction Survey and Emails_11162023_clean.docx
Other-Survey
nFORM2.0 WHD Customer Satisfaction Survey and Emails_11162023_clean.docx
Other-Survey
Fast Track Generic_nFORM2.0_HelpDeskFeedbackSurveys_11062023_clean.docx
FastTrack GenIC - nFORM 2.0 HelpDeskFeedback - 2023 Update
IC Document
Fast Track Generic_nFORM2.0_HelpDeskFeedbackSurveys_11062023_clean.docx
FastTrack GenIC - nFORM 2.0 HelpDeskFeedback - 2023 Update
IC Document
Information Collection (IC) Details
View Information Collection (IC)
IC Title:
nFORM 2.0 Help Desk Customer Service Feedback Surveys
Agency IC Tracking Number:
OPRE
IC Status:
Unchanged
Obligation to Respond:
Voluntary
CFR Citation:
Information Collection Instruments:
Document Type
Form No.
Form Name
Instrument File
URL
Available Electronically?
Can Be Submitted Electronically?
Electronic Capability
Other-Survey
nFORM2.0 WHD Customer Satisfaction Survey and Emails_11162023_clean.docx
Yes
Yes
Fillable Fileable
Federal Enterprise Architecture Business Reference Module
Line of Business:
Community and Social Services
Subfunction:
Social Services
Privacy Act System of Records
Title:
FR Citation:
Number of Respondents:
152
Number of Respondents for Small Entity:
0
Affected Public:
Private Sector
Private Sector:
Not-for-profit institutions, Businesses or other for-profits
Percentage of Respondents Reporting Electronically:
100 %
Requested
Program Change Due to New Statute
Program Change Due to Agency Discretion
Change Due to Adjustment in Agency Estimate
Change Due to Potential Violation of the PRA
Previously Approved
Annual Number of Responses for this IC
608
0
0
0
0
608
Annual IC Time Burden (Hours)
51
0
0
0
0
51
Annual IC Cost Burden (Dollars)
0
0
0
0
0
0
Documents for IC
Title
Document
Date Uploaded
FastTrack GenIC - nFORM 2.0 HelpDeskFeedback - 2023 Update
Fast Track Generic_nFORM2.0_HelpDeskFeedbackSurveys_11062023_clean.docx
11/17/2023
Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.