2024 Gateway Website Survey
Note for Reviewers: Skip logic notes are written in red font. These notes will not appear in the actual question on the survey; they are only meant to serve as a notification as to which respondents will be offered the question. Every respondent will be offered questions that do not have a skip logic note to indicate who will be offered the question.
OMB Control Number:0970-0401 Expiration Date xx/xx/xxxx
PAPERWORK REDUCTION ACT OF 1995 (Pub. L. 104-13). The purpose of this information collection is to gather feedback on the Child Welfare Information Gateway website to ensure capacity-building products and services meet the needs of child welfare professionals. Public reporting burden for this collection of information is estimated to average 5 minutes per respondent, including the time for reviewing instructions, gathering and maintaining the data needed, and reviewing the collection of information. This is a voluntary collection of information. An agency may not conduct or sponsor, and a person is not required to respond to, a collection of information subject to the requirements of the Paperwork Reduction Act of 1995 unless it displays a currently valid Office of Management and Budget (OMB) control number. The OMB control number for this project is 0970-0401. The OMB control number expires on xx/xx/xxxx. If you have any comments on this collection of information, please contact Jing Sun, Child Welfare Information Gateway, by e-mail at jing.sun@icf.com.
How
are we doing? Please take a few minutes to answer the questions
below. Your input will help enhance Child Welfare Information Gateway
products and services to better meet your needs. Your participation
in this survey is voluntary, and your responses will be anonymously
shared with Information Gateway staff and the Children's Bureau to
continuously improve service delivery. Proceeding with the survey is
an indication of your consent. Thank you for helping us to help
you.
Please note that Information Gateway does not have
the authority to intervene in or give advice on personal situations.
We are not equipped to accept reports of suspected child abuse or
neglect or offer crisis counseling. For help with reporting child
abuse and neglect or to speak with a counselor, contact Childhelp
at 800.422.4453.
Are you looking for information and resources on how to report child abuse and neglect? (This is a required question)*
Yes, please take me to resources on how to report child abuse and neglect now. (Redirect to “How to Report Child Abuse and Neglect” page)
Yes, but I would like to complete the survey first. (Continue to the rest of the survey and then redirect to the “How to Report Child Abuse and Neglect” page.)
No, please take me to the survey. (Continue to survey)
[All Customer Types] What were the topics of the information or resources you were looking for today? Select all that apply.
Prevention
Safety
Youth
Well-being
Data systems, evaluation, and technology
Workforce
Casework practice
Social determinants of health
Kinship
Permanency
Diversity and racial equity
Funding
Partnerships and collaboration
Laws, regulations, and policies
Families, communities, and youth
Children’s Bureau requirements
Other _______ (Please describe in the text box below)
[All Customer Types] Did you find the information or resources you were looking for?
Yes, I found all I need. (Skip to Q5)
Yes, I found some of what I need.
Not yet. I’m still looking.
No. I don’t think the Child Welfare Information Gateway website contains the information I need.
[All Customer Types] What information are you still looking for on the Child Welfare Information Gateway website?
________________________________________________
[All Customer Types] How are you going to use the information you were looking for today?
For my work
For my education or schoolwork (skip to Q13)
For my own personal or family use (skip to Q12)
[Professional] Please tell us more about how you intend to use the information in your work? Select all that apply.
Increase my knowledge or inform my attitudes (skip to Q9)
Support practice improvement and/or sustain good practice (skip to Q9)
Support public awareness and advocacy efforts (skip to Q9)
Share the information with others
For my own professional development (skip to Q9)
Other (Please describe in the text box below.____) (skip to Q9)
[Professional] How do you plan to share the information you were looking for today? Select all that apply.
Sending it in an email
Sharing it in a meeting with colleagues
Incorporating it in a training (e.g., developing training materials, integrating the information into the training content, creating coursework or a curriculum)
Sharing it in a hard copy format
Creating a social media post
Posting it on an internal network (e.g., intranet, newsletter) at my work
Posting it to a public-facing website (e.g., agency, organization, blog site)
Using it in the media (e.g., newspaper, television, radio, journal)
Other (Please describe in the text box below.___________)
[Professional] With whom do you plan to share the information you found today? Select all that apply.
Child welfare advocates
Colleagues
Families or clients
My social media network
My supervisor or director
Other related professionals
Staff who report directly to me
Youth in foster care (current or former)
Other (Please describe in the text box below.______)
[Professional] Please select your primary professional background from the list below.
Adoption services
Child protective services
Community partner (e.g., faith-based organization)
Diversity, equity, and inclusion practitioner
Educator or professor (higher education)
Educator or teacher (early childhood to 12th grade)
Family support or in-home services
Foster care services
Health or mental health services
Juvenile justice
Kinship care services
Legal or courts
Permanency
Prevention services
Residential provider
Substance use services
Youth services
Other (Please describe in the text box below._______)
[Professional] Do you work with members of Tribal communities?
Yes
No
[Professional] Which of the following best describes your position?
Administrator
Caseworker
Director of a State or local agency
Program manager
Researcher or evaluator
Supervisor or manager
Technical assistance provider or consultant
Training specialist
Other (Please describe in the text box below.______)
[Personal] Which of the following best describes your role?
Adopted person
Adoptive parent
Concerned person
Foster or resource parent
Kin caregiver
Parent (biological or birth)
Prospective foster or adoptive parent
Relative
Youth in foster care (current or former)
[All Customer Types] How frequently do you visit or contact Child Welfare Information Gateway?
This is my first time.
Less than once a year
Quarterly
Monthly
Weekly
[All Customer Types] Based on your experience on the Child Welfare Information Gateway website today, please rate the following items on a scale of 1 (poor) to 5 (excellent).
Ease of finding information on the site
Ease of sharing information and resources from the site
Content and images that promote diversity, equity, and inclusion
Content that is informative and matches my needs
Timeliness of the information
[Professional] Content that matches the needs of the families and clients I work with
[All Customer Types] From 0 (not at all likely) to 10 (extremely likely), how likely are you to recommend the Child Welfare Information Gateway website to someone with information needs similar to yours?
0 (not at all likely)
1
2
3
4
5
6
7 (Skip to Q17)
8 (Skip to Q17)
9 (Skip to Q17)
10 (extremely likely) (Skip to Q17)
[All Customer Types] How can we improve?
___________________________________
Do you have additional comments regarding your experience on the Child Welfare Information Gateway website?
Thank you for taking this survey!
If you have any questions, please contact Child Welfare Information Gateway staff by email at info@childwelfare.gov or by phone at 800.394.3366.
| File Type | application/vnd.openxmlformats-officedocument.wordprocessingml.document |
| Author | Ferguson, Nya (CNTR) |
| File Modified | 0000-00-00 |
| File Created | 2024-07-23 |