Sponsor Application for Family Unification Ongoing Customer Feedback

6/22/23, 4:44 PM

Touchpoints feedback form - Sponsor Application for Family Unification Customer Satisfaction Survey

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Sponsor Application for Family
Unification Customer Satisfaction
Survey
PAPERWORK REDUCTION ACT OF 1995 (Pub. L. 104-13) STATEMENT OF PUBLIC BURDEN: The purpose of
this information collection is to gather customer feedback in order to continuously improve our services.
Public reporting burden for this collection of information is estimated to average 7 minutes per
respondent, including the time for reviewing instructions, gathering and maintaining the data needed,
and reviewing the collection of information. This is a voluntary collection of information. Agency may not
conduct or sponsor, and a person is not required to respond to, a collection of information subject to the
requirements of the Paperwork Reduction Act of 1995, unless it displays a currently valid OMB control
number. The OMB # is 0970-0401 and the expiration date is 06/30/2024. If you have any comments on this
collection of information, please contact ucpolicy@acf.hhs.gov.

1. How satisfied are you with the Sponsor Application for Family
Unification?
Not satisfied at all (1)
Not very satisfied (2)
Somewhat satisfied (3)
Satisfied (4)
Very satisfied (5)

2. How satisfied are you with the training information you have
received on the Sponsor Application for Family Unification?
Not satisfied at all (1)
Not very satisfied (2)

https://touchpoints.app.cloud.gov/touchpoints/9a74456c/submit

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6/22/23, 4:44 PM

Touchpoints feedback form - Sponsor Application for Family Unification Customer Satisfaction Survey

Somewhat satisfied (3)
Satisfied (4)
Very satisfied (5)

3. How satisfied are you with the Sponsor Application for Family
Unification onboarding and training process?
Not satisfied at all (1)
Not very satisfied (2)
Somewhat satisfied (3)
Satisfied (4)
Very satisfied (5)

4. How satisfied are you with the support you have received since
using the Sponsor Application for Family Unification?
Not satisfied at all (1)
Not very satisfied (2)
Somewhat satisfied (3)
Satisfied (4)

https://touchpoints.app.cloud.gov/touchpoints/9a74456c/submit

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Touchpoints feedback form - Sponsor Application for Family Unification Customer Satisfaction Survey

Very satisfied (5)

5. How could we continue to improve the Sponsor Application for
Family Unification?
Please provide any additional comments you'd like to share.

1000 characters allowed

Submit

An official form of the United States government. Provided by Touchpoints
OMB Approval #0970-0401 · Expiration Date 06/30/2024

https://touchpoints.app.cloud.gov/touchpoints/9a74456c/submit

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