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pdfBureau of Primary Health Care
Uniform Data System
Reporting Requirements for
2023 Health Center Data
PUBLIC BURDEN STATEMENT
The Uniform Data System (UDS) provides consistent information about health centers including patient characteristics, services provided, clinical processes
and health outcomes, patients’ use of services, costs, and revenues. It is the source of unduplicated data for the entire scope of services included in the grant
or designation for the calendar year. An agency may not conduct or sponsor, and a person is not required to respond to, a collection of information unless it
displays a currently valid Office of Management and Budget (OMB) control number. The OMB control number for this project is 0915-0193 and it is valid
until 04/30/2026. This information collection is mandatory under the Health Center Program authorized by section 330 of the Public Health Service (PHS)
Act (42 U.S.C. 254b). Public reporting burden for this collection of information is estimated to average 238 hours per response, including the time for
reviewing instructions, searching existing data sources, and completing and reviewing the collection of information. Send comments regarding this burden
estimate or any other aspect of this collection of information, including suggestions for reducing this burden, to the Health Resources and Services
Administration (HRSA) Reports Clearance Officer, 5600 Fishers Lane, Room 14N136B, Rockville, Maryland, 20857 or paperwork@hrsa.gov.
DISCLAIMER
“This publication lists non-federal resources to provide additional information to consumers. Neither the U.S. Department of Health and Human Services
(HHS) nor the Health Resources and Services Administration (HRSA) has formally approved the non-federal resources in this manual. Listing these is not
an endorsement by HHS or HRSA.”
Letter from the Associate Administrator
Dear Health Center Program Participant:
Your success in providing affordable, accessible, and high-quality primary health care to more than 30 million
patients from medically underserved communities is a testament to your dedication to those patients. Health
centers are continuously innovating to expand access, improve care quality, increase cost effectiveness, and
advance health equity while also addressing challenges presented to patients, communities, and health care
providers in today’s dynamic and ever-changing health care environment.
The Health Resources and Services Administration (HRSA) is committed to pursuing new and innovative
technologies to support health centers in delivering high-quality, patient-centered, and integrated care. Health
information technology (health IT) is an essential tool in supporting value-based care delivery and, ultimately,
better health outcomes. The 21st Century Cures Act has been important in codifying ways for patients and
providers to access and exchange health data in safe and secure ways through advances in health IT. HRSA
appreciates health centers’ efforts to leverage these advances to support the transition toward health center
reporting of de-identified patient-level data to HRSA, also known as Uniform Data System (UDS) Patient-Level
Submission, or UDS+.
UDS+ will greatly enhance data quality and granularity, paving the path toward reducing reporting burden and
reliance on manual data entry and improving the ability of health centers and HRSA to better identify and address
the clinical needs of complex patient populations. Additionally, these data will allow for communities as well as
local, state, and federal agencies to better identify areas of strategic partnership with the Health Center Program;
inform development of targeted training and technical assistance; and advance quality improvement research to
further advance equitable access to high-quality, cost-effective care.
While health centers will submit a full UDS Report within EHBs for this calendar year 2023 reporting period, we
will also begin to accept de-identified patient-level data submissions. The 2023 UDS Manual provides
instructions for UDS Report submissions and, for the first time, includes information and resources on how to
submit de-identified patient-level data for specified tables using FHIR R4 standards.
Thank you to the health center workforce, which has risen to meet public health challenges with remarkable
resolve, while continuing to demonstrate adaptability and a willingness to evolve as we work together to improve
the quality and impact of the Health Center Program. You are the drivers of this transformation to innovate how
care is delivered to millions of medically underserved people across the country, and through UDS data, we are
able to tell this story.
Thank you,
/James Macrae/
James Macrae
Associate Administrator
Bureau of Primary Health Care
Bureau of Primary Health Care
Uniform Data System Reporting
Requirements
For Calendar Year 2023 UDS Data
For help contact: 866-837-4357 (866-UDS-HELP), BPHC Contact Form,
https://bphc.hrsa.gov/datareporting/reporting/index.html, or udshelp330@bphcdata.net
Health Resources and Services Administration
Bureau of Primary Health Care
5600 Fishers Lane, Rockville, Maryland 20857
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2023 Uniform Data System Manual Contents
Letter from the Associate Administrator ......... 3
2023 Uniform Data System Manual Contents . 5
Changes to the Reporting Requirements........ 10
Introduction ...................................................... 11
About the UDS ............................................... 11
What This Manual Includes............................ 11
General Instructions ......................................... 12
What to Submit ............................................... 12
What Is Included............................................. 12
Calendar Year Reporting ................................ 13
In-Scope Reporting......................................... 14
Due Dates and Revisions to Reports .............. 14
How and Where to Submit Data ..................... 14
FAQ for the General Instructions ................... 17
Instructions for Tables that Report Visits, Patients,
and Providers .................................................... 19
Countable Visits ............................................. 19
Documentation ........................................... 19
Independent Professional Judgment ........... 20
Behavioral Health Group Visits ................. 20
Location of Services Provided.................... 20
Counting Multiple Visits by Category of Service
.................................................................... 21
Patient ............................................................. 21
Services and Individuals NOT Reported on the
UDS Report ................................................ 22
Provider .......................................................... 23
FAQ for the Instructions for Tables ............... 24
Instructions for Patients by ZIP Code Table . 25
Patients by ZIP Code ...................................... 25
ZIP Code of Specific Groups ..................... 25
Unknown ZIP Code .................................... 25
Ten or Fewer Patients in ZIP Code ............ 26
Instructions for Type of Insurance.................. 26
Insurance Categories .................................. 26
FAQ for Patients by ZIP Code Table ............. 27
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2023 UDS MANUAL | Table of Contents
Patients by ZIP Code Table ............................ 29
Instructions for Tables 3A and 3B .................. 30
Table 3A: Patients by Age and by Sex Assigned at
Birth ................................................................... 30
Table 3B: Demographic Characteristics ........ 31
Patients by Hispanic, Latino/a, or Spanish Ethnicity
and Race (Lines 1–8)...................................... 31
Hispanic, Latino/a, or Spanish Ethnicity .... 31
Race ............................................................ 33
Patients Best Served in a Language Other than
English (Line 12)............................................ 34
Patients by Sexual Orientation (Lines 13–19) 34
Patients by Gender Identity (Lines 20–26)..... 34
FAQ for Tables 3A and 3B ............................ 35
Table 3A: Patients by Age and by Sex Assigned at
Birth................................................................ 38
Table 3B: Demographic Characteristics......... 39
Instructions for Table 4: Selected Patient
Characteristics .................................................. 41
Income as a Percentage of Poverty Guideline, Lines
1–6 .................................................................. 41
Primary Third-Party Medical Insurance, Lines 7–12
........................................................................ 41
None/Uninsured (Line 7) ........................... 42
Medicaid (Line 8a) ..................................... 42
CHIP Medicaid (Line 8b) ........................... 42
Medicare (Line 9) ....................................... 43
Dually Eligible (Medicare and Medicaid) (Line
9a) ............................................................... 43
Other Public Insurance (Non-CHIP) (Line 10a)
.................................................................... 43
Other Public Insurance CHIP (Line 10b) ... 44
Private Insurance (Line 11) ........................ 44
Managed Care Utilization, Lines 13a–13c ..... 44
Member Months ......................................... 44
Special Populations, Lines 14–26 .................. 45
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Total Migratory and Seasonal Agricultural
Workers and Their Family Members, Lines 14–
16 ................................................................ 46
FAQ for Table 5 and Selected Service Detail
Addendum ...................................................... 69
Total Patients Experiencing Homelessness, Lines
17–23 .......................................................... 46
Table 5: Staffing and Utilization (continued). 75
Total School-Based Service Site Patients, Line
24 ................................................................ 48
Total Veterans, Line 25 .............................. 48
Total Patients Served at a Health Center Service
Delivery Site Located in or Immediately
Accessible to a Public Housing Site, Line 26..49
Table 5: Staffing and Utilization .................... 74
Table 5: Selected Service Detail Addendum .. 76
Instructions for Table 6A: Selected Diagnoses and
Services Rendered ............................................ 77
Selected Diagnoses, Lines 1–20f.................... 77
Selected Diagnoses Visits and Patients, Columns
A and B ...................................................... 77
FAQ for Table 4 ............................................. 49
Selected Tests/Screenings, Lines 21–26e ....... 78
Table 4: Selected Patient Characteristics........ 53
Selected Tests/Screenings Visits and Patients,
Columns A and B ....................................... 78
Table 4: Selected Patient Characteristics
(continued)...................................................... 54
Instructions for Table 5: Staffing and Utilization
............................................................................ 55
Dental Services, Lines 27–34 ......................... 79
Dental Services Visits and Patients, Columns A
and B .......................................................... 79
Table 5: Staffing and Utilization .................... 55
Services Provided by Multiple Entities .......... 80
Personnel Full-Time Equivalents (FTEs), Column
A ..................................................................... 55
FAQ for Table 6A .......................................... 80
Identifying Employment Type and Calculating
FTEs ........................................................... 56
Reporting FTEs on the Appropriate Line on
Table 5 ........................................................ 56
Personnel by Major Service Category ........ 57
Visits, Columns B and B2 .............................. 63
Clinic Visits, Column B ............................. 63
Table 6A: Selected Diagnoses and Services
Rendered ........................................................ 84
Selected Diagnoses ......................................... 84
Selected Services Rendered ........................... 86
Sources of Codes ............................................ 88
Instructions for Tables 6B and 7 ..................... 89
Column Logic Instructions ............................. 89
Virtual Visits, Column B2 .......................... 63
Column A (A, 2A, or 3A): Number of Patients in
the Denominator ......................................... 89
Visits Purchased from Non-Personnel Providers
on a Fee-For-Service Basis ......................... 64
Column B (B, 2B, or 3B): Number of Records
Reviewed .................................................... 90
Visit Considerations by Personnel Line ..... 65
Column C (C or 2C) or 3F: Number of
Charts/Records Meeting the Numerator Criteria
.................................................................... 90
DO NOT Report Visits or Patients for Services
Provided by the Following: ........................ 67
Patients, Column C ......................................... 67
Selected Service Detail Addendum ................ 68
Providers, Column A1 ................................ 69
Clinic Visits, Column B ............................. 69
Virtual Visits, Column B2 .......................... 69
Patients, Column C ..................................... 69
Criteria vs. Exceptions and Exclusions in
HITs/EHRs vs. Chart Reviews ................... 91
And vs. Or .................................................. 91
Detailed Instructions for Clinical Quality Measures
........................................................................ 91
Instructions for Table 6B: Quality of Care
Measures ........................................................... 92
Table 6B: Quality of Care Measures .............. 93
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2023 UDS MANUAL | Table of Contents
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Sections A and B: Demographic Characteristics of
Prenatal Care Patients ..................................... 93
Prenatal Care by Referral Only (check box)..93
Section A: Age of Prenatal Care Patients (Lines
1–6) ............................................................. 94
Section B: Early Entry into Prenatal Care (Lines
7–9), No eCQM .......................................... 94
Sections C through M: Other Quality of Care
Measures ......................................................... 96
Childhood Immunization Status (Line 10),
CMS117v11................................................ 96
Cervical Cancer Screening (Line 11),
CMS124v11................................................ 99
Breast Cancer Screening (Line 11a),
CMS125v11.............................................. 100
Weight Assessment and Counseling for Nutrition
and Physical Activity for Children/Adolescents
(Line 12), CMS155v11 ............................. 101
Preventive Care and Screening: Body Mass
Index (BMI) Screening and Follow-Up Plan
(Line 13), CMS69v11 ............................... 102
Preventive Care and Screening: Tobacco Use:
Screening and Cessation Intervention (Line 14a),
CMS138v11.............................................. 104
Statin Therapy for the Prevention and Treatment
of Cardiovascular Disease (Line 17a),
CMS347v6................................................ 106
Ischemic Vascular Disease (IVD): Use of Aspirin
or Another Antiplatelet (Line 18), CMS164v7
.................................................................. 107
Colorectal Cancer Screening (Line 19),
CMS130v11.............................................. 108
Table 7: Health Outcomes and Disparities Measures
...................................................................... 125
Race and Ethnicity Reporting....................... 125
Section A: Deliveries and Birth Weight ....... 126
HIV-Positive Pregnant Patients, Top Line (Line 0)
...................................................................... 126
Deliveries Performed by Health Center Provider
(Line 2) ......................................................... 126
Deliveries and Birth Weight Data by Race and
Hispanic, Latino/a, or Spanish Ethnicity, Columns
1a–1d ............................................................ 126
Prenatal Care Patients and Referred Prenatal
Care Patients Who Delivered During the Year
(Column 1a) ............................................. 127
Birth Weight of Infants Born to Prenatal Care
Patients Who Delivered During the Year
(Columns 1b–1d) ...................................... 127
Sections B and C: Other Health Outcome and
Disparity Measures ....................................... 128
Controlling High Blood Pressure (Columns 2a–
2c), CMS165v11 ...................................... 129
Diabetes: Hemoglobin A1c (HbA1c) Poor
Control (>9.0 percent) (Columns 3a–3f),
CMS122v11 ............................................. 130
FAQ for Table 7 ........................................... 131
Table 7: Health Outcomes and Disparities ... 133
Instructions for Table 8A: Financial Costs .. 145
Table 8A: Financial Costs ............................ 145
Column Reporting Requirements ................. 145
HIV Linkage to Care (Line 20), No eCQM109
Column A: Accrued Costs........................ 145
HIV Screening (Line 20a), CMS349v5 .... 111
Column B: Allocation of Facility Costs and NonClinical Support Service Costs ................. 145
Preventive Care and Screening: Screening for
Depression and Follow-Up Plan (Line 21),
CMS2v12.................................................. 111
Depression Remission at Twelve Months (Line
21a), CMS159v11..................................... 113
Dental Sealants for Children between 6–9 Years
(Line 22), CMS277v0 ............................... 115
FAQ for Table 6B ......................................... 116
Table 6B: Quality of Care Measures ............ 121
7
Instructions for Table 7: Health Outcomes and
Disparities ....................................................... 125
2023 UDS MANUAL | Table of Contents
Column C: Total Cost After Allocation of
Facility and Non-Clinical Support Services..145
Cost Center Line Reporting Requirements .. 146
Medical Personnel Costs (Line 1) ............ 146
Medical Lab and X-Ray Costs (Line 2) ... 146
Other Direct Medical Costs (Line 3) ........ 146
Total Medical (Line 4) ............................. 147
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Other Clinical Services (Lines 5–10) ....... 147
Column A: Full Charges This Period ....... 161
Dental (Line 5) ......................................... 147
Column B: Amount Collected This Period..162
Mental Health (Line 6) ............................. 147
Substance Use Disorders (Line 7) ............ 147
Columns C1–C4: Retroactive Settlements,
Receipts, or Paybacks ............................... 162
Pharmacy (Not Including Pharmaceuticals) (Line
8a) ............................................................. 147
Column E: Sliding Fee Discounts ............ 164
Pharmaceuticals (Line 8b) ........................ 148
Column F: Bad Debt Write-Off ............... 165
Other Professional (Line 9) ...................... 148
Total Patient Service Revenue (Line 14) . 165
Vision (Line 9a)........................................ 148
FAQ for Table 9D ........................................ 165
Total Other Clinical (Line 10) .................. 148
Table 9D: Patient Service Revenue .............. 168
Enabling (Lines 11a–11h, 11) .................. 149
Instructions for Table 9E: Other Revenue... 170
Total Enabling Services (Line 11) ............ 149
Table 9E: Other Revenue ............................. 170
Other Program-Related (Line 12) ............. 149
BPHC Grants ................................................ 170
Quality Improvement (QI) (Line 12a) ...... 150
Health Center Program Grants, Lines 1a Through
1e .............................................................. 170
Total Enabling, Other Program-Related, and
Quality Improvement Services (Line 13) . 150
Total Health Center Program (Line 1g) ... 171
Facility Costs (Line 14) ............................ 150
Capital Development Grants (Line 1k) .... 171
Non-Clinical Support Services Costs (Line 15)
.................................................................. 150
COVID-19 Supplemental Funding........... 171
Total Facility and Non-Clinical Support Services
(Line 16) ................................................... 151
Total Accrued Costs (Line 17) ................. 151
Value of Donated Facilities, Services, and
Supplies (Line 18, Column C) .................. 151
Total with Donations (Line 19) ................ 151
Column B: Facility and Non-Clinical Support
Services Allocation Instructions ................... 152
Facility ...................................................... 152
Non-Clinical Support Services ................. 152
FAQ for Table 8A ........................................ 153
Table 8A: Financial Costs ............................ 156
Instructions for Table 9D: Patient Service Revenue
.......................................................................... 158
Table 9D: Patient Service Revenue .............. 158
Rows: Payer Categories and Form of Payment158
Payer Categories ....................................... 158
Form of Payment ...................................... 160
Columns: Charges, Payments, and Adjustments
Related to Services Delivered ...................... 161
8
Column D: Adjustments ........................... 164
2023 UDS MANUAL | Table of Contents
Total BPHC Grants (Line 1) .................... 171
Other Federal Grants .................................... 171
Ryan White Part C—HIV Early Intervention
Grants (Line 2) ......................................... 171
Other Federal Grants (Line 3) .................. 172
Medicare and Medicaid EHR Incentive Grants
for Eligible Providers (Line 3a)................ 172
Provider Relief Fund (Line 3b) ................ 172
Total Other Federal Grants (Line 5) ......... 172
Non-Federal Grants or Contracts ................. 172
State Government Grants and Contracts (Line 6)
.................................................................. 172
State/Local Indigent Care Programs (Line 6a)
.................................................................. 173
Local Government Grants and Contracts (Line 7)
.................................................................. 173
Foundation/Private Grants and Contracts (Line 8)
.................................................................. 173
Total Non-Federal Grants and Contracts (Line 9)
.................................................................. 173
Other Revenue (Line 10) .......................... 173
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Total Other Revenue (Line 11)................. 174
FAQ for Table 9E ......................................... 174
Table 9E: Other Revenues ............................ 176
Appendix A: Listing of Personnel ................. 177
Appendix B: Special Multi-Table Situations..182
Contracted Care (specialty, dental, mental health,
etc.) ............................................................... 183
Services Provided by a Volunteer Provider .. 184
Interns and Residents .................................... 184
Women, Infants, and Children (WIC) .......... 185
In-House Pharmacy or Dispensary Services for
Health Center Patients .................................. 186
In-House Pharmacy for Community (i.e., for nonpatients) ........................................................ 187
Contract Pharmacy Dispensing to Health Center
Patients, Generally Using 340B Purchased Drugs
...................................................................... 187
Relationship Between Insurance on Table 4 and
Revenue on Table 9D ................................... 196
Relationship Between Prenatal Care on Table 6B
and Deliveries on Table 7............................. 196
Relationship Between Race and Ethnicity on Tables
3B and 7 ....................................................... 197
Appendix C: Reduced Number of Records
Reviewed for Clinical Quality Measure Reporting
.......................................................................... 199
Appendix D: Health Center Health Information
Technology (HIT) Capabilities ...................... 200
Introduction .................................................. 200
Questions ...................................................... 200
FAQ for Appendix D: Health Center HIT
Capabilities Form ......................................... 205
Appendix E: Other Data Elements ............... 206
Donated Drugs, Including Vaccines ............. 188
Introduction .................................................. 206
Clinical Dispensing of Drugs ....................... 188
Questions ...................................................... 206
ADHC and PACE ......................................... 189
Appendix F: Workforce ................................. 208
Medi-Medi/Dually Eligible .......................... 189
Introduction .................................................. 208
Certain Grant-Supported Clinical Care Programs:
BCCEDP, Title X, etc. ................................. 190
Questions ...................................................... 208
State or Local Indigent Care Programs......... 190
Appendix G: De-Identified Patient-Level
Reporting ........................................................ 211
Workers’ Compensation ............................... 190
Introduction .................................................. 211
Tricare, Trigon, Public Employees’ Insurance, etc.
...................................................................... 191
Scope of UDS+ ............................................ 211
Contract Sites................................................ 191
The Children’s Health Insurance Program (CHIP)
...................................................................... 192
Carve-Outs.................................................... 192
Incarcerated Patients ..................................... 192
HIT/EHR Personnel and Costs ..................... 193
Issuance of Vouchers for Payment of Services..194
New Start or New Access Point (NAP) ........ 195
9
Relationship Between Personnel on Table 5 and
Costs on Table 8A ........................................ 195
2023 UDS MANUAL | Table of Contents
Reporting UDS+ Data .................................. 211
Resources and Support for UDS+ Reporting 212
Appendix H: Health Center Resources ........ 214
UDS Production Timeline and Report Availability
...................................................................... 217
UDS CQMs and National Programs Crosswalk..218
Appendix I: Glossary ..................................... 220
Appendix J: Acronyms .................................. 225
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Changes to the Reporting Requirements
This section outlines critical reporting instruction changes made since the original 2023 calendar year release
(May 8, 2023) of this manual. Use the updated manual to prepare and submit the calendar year UDS Report.
•
There are no changes at this time.
Major changes from the 2022 calendar year reporting to the 2023 calendar year reporting are included at the start
of each Table and Form instruction section and highlighted in honeycomb color for ease of locating.
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Introduction
This manual describes the annual Uniform Data System (UDS) reporting requirements for all health centers that
receive federal award funds (“awardees”) under the Health Center Program authorized by section 330 of the
Public Health Service (PHS) Act (42 U.S.C. 254b) (“section 330”), as amended (including sections 330(e), (g),
(h), and (i)), as well as for health centers considered Health Center Program look-alikes. Look-alikes DO NOT
receive regular federal funding under section 330 of the PHS Act (although they may receive funding during
public health emergencies, such as COVID-19), but meet the Health Center Program requirements for designation
under the program (42 U.S.C. 1395x(aa)(4)(A)(ii) and 42 U.S.C. 1396d(l)(2)(B)(ii)). Certain health centers
funded under the Health Resources and Services Administration’s (HRSA) Bureau of Health Workforce (BHW)
are also required to complete the UDS.
Unless otherwise noted, for the remainder of this manual the term “health center” will refer to all the entities listed
above that are required to submit a UDS Report.
ABOUT THE UDS
The UDS is a standard data set that is reported annually by each health center and, thus, provides consistent
information about health centers. This core set of information for the calendar year encompasses patient
characteristics, services provided, clinical processes and health outcomes, patients’ use of services, staffing, costs,
and revenues. It is the source of unduplicated data for the entire scope of services included in the grant or
designation for the calendar year. If the health center brings services or service delivery sites into scope of project
during the calendar year, the health center must include data from the period after the date of the scope change in
its UDS Report.
HRSA routinely reports these data and related analyses, making them available to health centers in HRSA’s
Electronic Handbooks (EHBs) and to the public through HRSA’s data.HRSA.gov website. 1 Please refer to
Appendix H: Health Center Resources for resources that may be helpful for completing the UDS Report.
WHAT THIS MANUAL INCLUDES
This manual includes reporting requirements and resources to assist with completion of the UDS Report and that
apply to the calendar year 2023 UDS Report due February 15, 2024.
Reporting requirements include the
approved UDS changes for the
calendar year. The 2023 Program
Assistance Letter (PAL)
provides an overview of major
changes.
UDS Patient-Level Submission
(UDS+) FHIR® R4 Implementation
Guide, for health centers to submit
certain UDS tables using HL7® FHIR
R4 application programming interface
(API), is described in Appendix G.
A list of personnel by service category
and by job title who may be eligible to
produce countable “visits” for the UDS
is shown in Appendix A.
Resources and supports to assist health
centers, including links to electronic
clinical quality measures (eCQMs), are
provided in Appendix H.
1
Issues that affect multiple tables are
addressed in Appendix B.
Reduced denominator considerations
for clinical quality measure reporting
are provided in Appendix C.
A glossary of key terms is available in
Appendix I.
Acronyms used throughout the UDS
Manual are defined in Appendix J.
In accordance with the Freedom of Information Act (Exemption 4), BPHC does not publicly share proprietary business information at the health center
level.
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General Instructions
WHAT TO SUBMIT
The UDS includes two parts that health centers submit through the EHBs:
1) All health centers use the Universal Report, which consists of the UDS tables, the Health Information
Technology (HIT) Form, the Other Data Elements Form, and the Workforce Form.
The Universal Report represents an unduplicated count of all patients served by the health center regardless of
funding source; the Grant Report represents a subset of patients reported on the Universal Report who are
served under a special population funding authority. Thus, no cell in a Grant Report may have a number
larger than the same cell in the Universal Report.
2) Health Center Program awardees that receive section 330 grants under multiple program funding authorities
(Community Health Center [CHC] [330(e)] program, Migrant Health Center [MHC] [330(g)] program,
Health Care for the Homeless [HCH] [330(h)] program, and/or Public Housing Primary Care [PHPC]
[330(i)]) also complete separate Grant Reports.
o
The Grant Reports provide data comparable to the Universal Report for Tables 3A, 3B, 4, 6A, and part of
Table 5.
o
Grant Reports are only completed for the portion of the program that falls within the scope of a project
funded under a particular funding authority.
o
The vast majority of health centers have a CHC (330(e)) grant and to report a separate grant report would
add burden to health centers since the activity makes up a large portion of the Universal Report.
Therefore, awardees DO NOT submit a separate Grant Report for the scope of project supported under
the CHC (330(e)) program.
Report all the data for any patient who receives services under sections 330(g), (h), or (i) in the proper Grant
Report. Include all services provided to these patients regardless of the funding source.
The EHBs reporting system automatically identifies all the reports needed to meet the UDS reporting
requirements. Please contact Health Center Program Support through the BPHC Contact Form or at 877-464-4772
if there appear to be errors.
WHAT IS INCLUDED
The UDS includes 11 tables and 3 forms that provide demographic, clinical, operational, and financial data.
Health centers must complete the following:
Table
Data Reported
Service Area
Service Area
Patients by ZIP Code Table:
Patients by ZIP Code
Patients served reported by ZIP code and by primary
third-party medical insurance source, if any
Patient Profile
Patient Profile
Table 3A: Patients by Age and by
Sex Assigned at Birth
Table 3B: Demographic
Characteristics
12
Universal
Report
Service Area
Grant
Reports
Service
Area
X
Not included in grant reports
Patient Profile
Patient
Profile
Patients by age and by sex assigned at birth
X
X
Patients by race, ethnicity, language barriers, sexual
orientation, and gender identity
X
X
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Table
Universal
Report
Grant
Reports
X
X
Staffing and Utilization
Staffing and Utilization
X
Partial
(excludes
FTE)
X
Not included in grant reports
Clinical
Clinical
X
X
Clinical quality-of-care measures
X
Not included in grant reports
Health outcome measures by race and ethnicity
X
Not included in grant reports
Data Reported
Table 4: Selected Patient
Characteristics
Staffing and Utilization
Table 5: Staffing and Utilization
Table 5 Addendum: Selected
Service Detail Addendum
Clinical
Table 6A: Selected Diagnoses and
Services Rendered
Table 6B: Quality of Care
Measures
Table 7: Health Outcomes and
Disparities
Financial
Table 8A: Financial Costs
Table 9D: Patient Service
Revenue
Table 9E: Other Revenue
Other
Appendix D: Health Information
Technology (HIT) Capabilities
Form
Appendix E: Other Data Elements
Form
Patients by income (as measured by percentage of the
federal poverty guidelines [FPG]) and primary thirdparty medical insurance; the number of “special
population” patients receiving services; and managed
care enrollment, if any
Staffing and Utilization
The annualized full-time equivalent (FTE) of program
personnel by position, in-person and virtual visits by
provider type, and patients by service type
Mental health services provided by medical providers;
substance use disorder services provided by medical and
mental health providers
Clinical
Visits and patients for selected medical, mental health,
substance use disorder, vision, and dental diagnoses and
services
Financial
Direct and indirect expenses by service categories
Full charges, collections, and adjustments by payer type;
sliding fee discounts; and patient bad debt write-offs
Other, non–patient service revenue
Other Form
HIT capabilities, including the use of electronic health
record (EHR) information, and social risk factors
Medications for opioid use disorder (MOUD), telehealth,
and outreach and enrollment assistance
Health center workforce training and use of provider and
Appendix F: Workforce Form
personnel satisfaction surveys
Note: Grant reports are NOT completed for tables and forms grayed out in this table.
Financial
Financial
X
Not included in grant reports
X
Not included in grant reports
X
Not included in grant reports
Other Form
Other Form
X
Not included in grant reports
X
Not included in grant reports
X
Not included in grant reports
The UDS Support Center is available to provide training, technical assistance, and resources about the UDS data
and reporting requirements. Contact the Support Center at 1-866-UDS-HELP, udshelp330@bphcdata.net, or
BPHC Contact Form.
CALENDAR YEAR REPORTING
Who Reports UDS
• All health centers funded
or designated in whole or
in part, before October
1, 2023, including New
Access Point (NAP).
13
What is Reported
How to Report
• Approved in-scope
activities from January
1 through December
31, 2023.
• Through the Electronic
Handbooks (EHBs)
starting January 1,
2024.
• Report even if no grant
funds were drawn down
for some or all programs
during the calendar year.
• Preliminary Reporting
Environment (PRE) and
offline tools are available
in Fall 2023.
2023 UDS MANUAL | General Instructions
When to Report
• January 1 through
February 15, 2024.
UDS Reports are to be
submitted by February
15, 2024.
• UDS Report reviews are
conducted and necessary
revisions are made from
February 15 through
March 31, 2024.
UDS SUPPORT CENTER, 866-UDS-HELP, UDSHELP330@BPHCDATA.NET, BPHC CONTACT FORM
The UDS is a calendar year report. Health centers—including all those whose designation or funding begins,
either in whole or in part, after January 1—must report in-scope activities for the entire calendar year. Similarly,
health centers with a fiscal year or grant period other than January 1 to December 31 will still report on the
calendar year, NOT on their fiscal or grant year.
If the entire look-alike program became funded and converted to a 330 awardee before October 1, 2023, report
only an awardee UDS Report for the year.
Health centers whose designation or funding ends during the year should contact Health Center Program Support
via the BPHC Contact Form or at 877-464-4772 to clarify their reporting requirements.
No UDS Report is filed if the health center was funded or designated for the first time on or after October 1 of the
calendar year.
IN-SCOPE REPORTING
All health centers must submit data that reflects all activities in the HRSA health center scope of project, as
defined in approved applications and reflected in the official Notice of Award/Designation.
For organizations that operate programs and/or service delivery sites that are out of scope, limit the reporting to
the approved scope of project only.
DUE DATES AND REVISIONS TO REPORTS
The period for submission of complete and accurate UDS Reports is January 1 through February 15, 2024, 11:59
p.m. local time.
From February 15 through March 31, 2024, a Health Center Program UDS Reviewer will review your report and,
as needed, assist you in ensuring that reported data adheres to reporting requirements. The UDS Reviewer sends
communications and data change requests through EHBs via a non-HRSA.gov email address to the health center
contact listed in the EHBs. Communicate directly with the assigned UDS Reviewer during this time to address
questions they have raised. Final, corrected submissions are due no later than March 31, 2024.
HRSA may grant a reporting exemption under extraordinary circumstances, such as the physical destruction of a
health center. Health centers must request such exemptions directly from BPHC via the BPHC Contact Form or at
877-464-4772.
HOW AND WHERE TO SUBMIT DATA
All health centers are to submit a full UDS Report within EHBs by February 15, 2024. This will be the official
submission of record for 2023 reporting.
Beginning with the 2023 UDS reporting, in addition to an aggregate UDS Report submission within EHBs, health
centers may voluntarily submit de-identified patient-level data (UDS+) submitted using Health Level Seven
(HL7®) Fast Healthcare Interoperability Resources (FHIR®) standards version release 4 (R4) for UDS, for the
data elements on the following tables:
14
•
Patients by ZIP Code Table
•
Table 3A: Patients by Age and by Sex Assigned at Birth
•
Table 3B: Demographic Characteristics
•
Table 4: Selected Patient Characteristics
•
Table 6A: Selected Diagnoses and Services Rendered
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•
Table 6B: Quality of Care Measures
•
Table 7: Health Outcomes and Disparities
Health centers choosing to participate in this voluntary reporting will submit through (bulk) FHIR R4 APIs, using
the UDS+ FHIR R4 Implementation Guide (IG) as described in Appendix G. To learn more about UDS+, please
refer to the FAQ for General Instructions.
Health center personnel need a username and password to log into the EHBs, which are then used to access,
complete, and submit the health center’s UDS Report. The EHBs supports the use of standard web browsers 2 and
provides electronic forms necessary to complete the Report. The Preliminary Reporting Environment (PRE) 3
provides early access to the EHBs and is available in the fall. This allows health centers to:
•
enter available UDS data,
•
identify potential data reporting errors, and
•
provide additional preparation time to compile UDS data.
To facilitate a team-based approach, there are also offline reporting templates available within the EHBs. For
more information on these tools, visit the UDS Resources web page.
Health centers are required to designate one person as the UDS contact. The UDS contact receives all
communications about the UDS Report. This person is responsible for ensuring that corrections to the report are
made, explanations of accurate data reported on the UDS tables are clear, and the report is submitted according to
set deadlines. Be sure the UDS contact information is updated in the EHBs in order to ensure receipt of
important UDS-related communications.
Health centers grant individual personnel “view” or “edit” privileges in the EHBs. These privileges apply to the
whole report, not just specific tables. Health centers may give edit privileges to several people, each using
separate login credentials. Health center personnel with EHBs access can work on the forms in sections, saving
interim or partial versions online as they work and returning to complete them later.
The EHBs saves user progress until the health center completes all tables, runs system checks on the data, and
makes a formal submission. The chief executive officer (CEO) or project director usually submits, but they may
delegate the authority to someone else by designating an alternate in the EHBs. At the time of submission, the
UDS requires the submitter to acknowledge that the health center reviewed and verified the accuracy and validity
of the data. Submit only completed reports into the EHBs. To ensure accuracy, the EHBs checks for potential
inconsistencies or questionable data. The system provides a summary of which tables are complete, as well as a
list of audit questions. Health center personnel must address each of the data audit findings, even if the audit
question does not appear to apply to their health center’s unique circumstances. If personnel believe the data are
correct as submitted, they should clearly explain any unique circumstances.
While most web browsers should work with the EHBs, it is certified to work with the browsers mentioned in the EHBs’ recommended settings, which are
available on the EHBs website.
3
Data present in the PRE on December 31 are automatically carried over to the annual UDS reporting environment, which opens January 1.
2
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Failure to submit a timely, accurate, and complete UDS Report by February 15, 2024, 11:59 p.m. (local
time) may result in a condition being placed on your grant award. Additional restrictions, including the
requirement that all drawdowns of Health Center Program grant award funds from the Payment Management
System (PMS) have the prior approval of the HRSA Division of Grants Management Operations (DGMO) and/or
limits on future funding (e.g., base adjustments), may also be placed on your grant award.
Note: Retain health center UDS reporting backup documentation and files for a minimum of 1 year or through a
date determined by the health center.
Please refer to Appendix H: Health Center Resources for resources that may be helpful for completing the UDS
Report.
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FAQ FOR THE GENERAL INSTRUCTIONS
1. Do we report only the services provided to patients using HCH, MHC, or PHPC grant funds on the
Grant Report?
No. Include activity for all patients described in the approved HCH, MHC, or PHPC grant scope of project,
regardless of the funding source. For example, if patients experiencing homelessness receive medical services
in the 330(h)-supported homeless medical van, report this activity on the Homeless Grant Report tables. If
patients experiencing homelessness receive dental services at the clinic, where 330(h) funds are not used, this
activity would also be reported on the Homeless Grant Report tables regardless of the dental funding source.
2. When do we complete a Universal Report and when do we complete a Grant Report?
In summary, health centers that receive funds under only one BPHC Health Center Program award complete
the Universal Report and no Grant Reports (CHC only, HCH only, MHC only, or PHPC only). Health centers
funded through multiple BPHC funding authorities complete a Universal Report for the combined projects
and a separate Grant Report for activity covered by their MHC, HCH, and/or PHPC program grant(s).
Examples include the following:
•
A CHC awardee that also has HCH funding completes a Universal Report for all in-scope activity and a
Grant Report for activity under the HCH program, but it does NOT complete a Grant Report for the CHC
funding.
•
A CHC awardee that also has MHC and HCH funding completes a Universal Report, a Grant Report for
the HCH program, and a Grant Report for the MHC program.
•
An HCH awardee that also receives PHPC funding completes a Universal Report and two Grant
Reports—one for the HCH program and one for the PHPC program.
•
An HCH awardee that receives no other Health Center Program funding will file a Universal Report and
will NOT file a Grant Report.
3. We had a service delivery site that closed and is no longer in-scope. Do we report data from the service
delivery sites or services that are removed from scope of project in the UDS Report?
Yes. If services or service delivery sites are removed from your scope of project during the calendar year,
report on all activities (visits, personnel, revenue, etc.) up until the date they were acknowledged as being
removed from the change in scope (CIS).
4. We added a new service delivery site to our scope of project. What should we do to report the activity
of this new service delivery site on the UDS Report?
Health centers must submit data for all in-scope activities as reflected in the official Notice of
Award/Designation when a new service delivery site is added. If your health center added a new service
delivery site either through a CIS request or through an NAP award, you will be required to submit data for
in-scope activities based on your CIS approval date and/or NAP site implementation date.
5. What is UDS+?
The UDS Patient-Level Submission (UDS+) is a redesigned section of the UDS Report that enhances existing
patient-oriented tables (Patients by ZIP Code Table and Tables 3A, 3B, 4, 6A, 6B, and 7), reported in
aggregate at the health center level, with de-identified patient-level data. For the 2023 UDS Report
submission, patient-level data reporting is optional, but encouraged. This voluntary reporting will help health
centers and HRSA better understand challenges and successes with data submission and the impact of patientlevel reporting on final UDS reports. Once fully implemented, UDS+ aims to advance the utility of UDS data
and to reduce the annual reporting burden by aligning with interoperability standards and reporting
requirements used across the U.S. Department of Health and Human Services and health care industry.
17
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UDS+ data will be reported to HRSA using Fast Healthcare Interoperability Resources (FHIR®) R4, which is
a next-generation interoperability standard created by the standards development organization Health Level
Seven (HL7®). FHIR R4 is designed to enable health data, including clinical and administrative data, to be
quickly and efficiently exchanged.
The UDS+ FHIR R4 Implementation Guide (IG) defines the set of rules by which health centers can report
the UDS+ data to HRSA using de-identified patient data using FHIR R4 APIs. The UDS+ FHIR R4 IG
provides well-defined capability statements, FHIR R4 operations, FHIR R4 profiles, FHIR R4 extensions and
terminology needed to successfully implement UDS+.
Additionally, the UDS+ FHIR R4 IG will align HRSA reporting requirements with the Office of the National
Coordinator for Health Information Technology (ONC) and Centers for Medicare & Medicaid Services
(CMS) regulations to the extent possible.
18
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Instructions for Tables that Report Visits, Patients, and
Providers
Health centers serve many individuals in different ways. NOT all individuals, encounters, and health center
personnel will count in the UDS Report. The following section defines countable visits, patients, and providers for
the UDS.
COUNTABLE VISITS
Visits determine who to count as a patient on the Patients by ZIP Code Table and Tables 3A, 3B, 4, 5, 6A, 6B,
and 7. Report visits by type of provider on Table 5 and for selected diagnoses and selected services on Table 6A.
Countable visits are encounters between a patient and a licensed or credentialed provider who exercises
independent professional judgment in providing services that are:
•
documented,
•
individual, 4
•
in-person or virtual. 5
Count only visits that meet all these criteria.
Services must be provided by an individual classified as a “provider” for purposes of providing countable visits.
Not all health center personnel who interact with patients qualify as a provider, and not all services by a provider
are countable visits. See Services and Individuals NOT Reported on the UDS Report. Appendix A provides a list
of health center personnel and the usual status of each as a provider or non-provider for UDS reporting purposes.
Visits provided by contractors and paid for by or billed through the health center are counted in the UDS if
they meet all other criteria. These include migrant voucher visits, as well as outpatient or inpatient specialty care
associated with an at-risk managed care contract. In these instances, if the visit is not documented in the patient’s
health record, a summary of the visit (rather than the complete record) must appear in the patient’s health record,
including all appropriate documentation and coding. Generally, at a minimum, this will include procedure and
diagnosis codes.
Below are definitions and criteria for reporting visits. Table 5 provides further clarifications. See Clinic Visits,
Column B.
Documentation
Health centers must record the service and associated patient information, in print or electronic form, in a system
that permits ready retrieval of current data for the patient. The patient health record does not have to be complete
to meet this standard.
An exception is allowed for behavioral health visits, which may be conducted in a group setting.
Only interactive, synchronous audio and/or video telecommunication systems that permit real-time communication between a distant provider and a
patient may be considered and coded as telemedicine services. The term “telehealth” includes telemedicine services but encompasses a broader scope of
remote health care services. Telemedicine is specific to remote clinical services, whereas telehealth may include remote non-clinical services, such as
provider training, administrative meetings, and continuing medical education, in addition to clinical services.
4
5
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Independent Professional Judgment
Providers must be acting on their own, not assisting another provider, when serving the patient.
Independent professional judgment is the use of the professional skills gained through formal training and
experience and unique to that provider or other similarly or more intensively trained providers.
Behavioral Health Group Visits
Behavioral health (mental health or substance use disorder) visits are the only type of visit that may be counted
when conducted in a group setting. A health center may count visits by a behavioral health provider who provides
services to a group of patients simultaneously only if the service is documented in each patient’s health record.
Examples of “group visits” include family therapy or counseling sessions, group mental health counseling, and
group substance use disorder counseling where several people receive services that are documented in each
patient’s health record.
Other considerations:
•
The health center normally records applicable charges for each patient, even if another grant or contract
covers the costs.
•
If only one patient is billed (for example, when a family member who is not the patient participates in a
patient’s counseling session), count the visit for only that one patient.
•
When a behavioral health provider conducts services via telemedicine, the provider can be credited with a
visit only if the service is documented in the patient’s health record. The session will normally be billed to the
patient or a third party.
•
DO NOT count group medical visits.
Location of Services Provided
A visit must take place in health centers’ approved service delivery sites (e.g., clinics, schools, homeless shelters,
as listed on Form 5B) or in other locations that DO NOT meet HRSA’s site criteria but are included in the health
center’s scope of project (e.g., hospitals, nursing homes, extended care facilities, patient’s home), as referenced on
Form 5C. In addition, virtual visits may occur from other locations. See instructions for Virtual Visits.
Inpatient visit considerations:
•
Only count one inpatient visit per patient per day, regardless of how many clinic providers see the patient or
how often they do so.
•
Visits also include encounters with an existing patient who has been hospitalized, when health center medical
personnel “follow” the patient during the hospital stay as the provider of record or when they provide care to
the patient on behalf of the provider of record. This applies when the health center pays their medical
personnel who “follow” patients (or insurance) for the specific service.
•
When a patient’s first encounter is in a hospital, in respite care, or in a similar facility that is not specifically
approved in Form 5B as a service delivery site under the scope of the Health Center Program, none of the
services for that patient are counted in the UDS.
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Counting Multiple Visits by Category of Service
Multiple visits may occur when a patient has more than one visit with the health center in a day (in-person and/or
virtual).
Count only one visit per patient per service category per provider per location in a single day, regardless of the
types or number of services provided or where they occur, as described in the table that follows.
Other considerations:
•
If multiple medical providers in a single category deliver multiple services to a patient on a single day, count
only one visit, even if third-party payers may recognize these as separate billable services. This is typically
credited to the provider performing the highest level of or most care, although the health center needs to make
this determination for itself.
•
Count two visits in a scenario in which services are periodically provided to a patient by two different
providers of the same service category type who are located at two different service delivery sites on the
same day. This permits patients who are in challenging environments (e.g., in parks or migrant camps) to
receive services outside the health center from a licensed or credentialed health center provider and receive
services again on the same day at the health center from a different licensed or credentialed provider.
•
A virtual visit may count as a separate visit when a patient has another visit on the same day only if the
providers are different and the assigned service delivery location of each provider is different.
Maximum Number of Visits per Patient per Day per Service Category at the Same Service Delivery Site
# of Visits
Service Category
1
Medical
1
Dental
1
Mental health
1
Substance use disorder
1 for each provider type
1
1 for each provider type
Other professional
Vision
Enabling
Provider Examples
physician, nurse practitioner, physician assistant, certified
nurse midwife, nurse
dentist, dental hygienist, dental therapist
psychiatrist, licensed clinical psychologist, licensed clinical
social worker, psychiatric nurse practitioner, other licensed or
unlicensed mental health providers
alcohol and substance use disorder specialist, psychologist,
social worker
nutritionist, podiatrist, speech therapist, acupuncturist
ophthalmologist, optometrist
case manager, health educator
PATIENT
Patients are people who have at least one countable visit during the calendar year. The term “patient” applies
to everyone who receives clinic (in-person) or virtual visits, NOT just those who receive medical or dental
services.
The Universal Report includes all patients who had at least one visit during the calendar year within the scope of
project supported by the health center grant or designation.
•
Report these patients and their visits on Tables 5 and 6A for each type of service (e.g., medical, dental,
enabling) received during the calendar year.
•
On the Patients by ZIP Code Table, on Tables 3A and 3B, in each section of Tables 4 and 5, and for each
service on Table 6A, count each patient once and only once. This applies even if they received more than one
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service (e.g., medical, dental, enabling) or received services supported by more than one program authority
(i.e., section 330(g), section 330(h), section 330(i)).
For each Grant Report, patients reported are those who had at least one countable visit during the calendar year
within the scope of project activities supported by the specific section 330 program authority, even if the specific
service is not paid for by the grant. The number of patients reported in any cell on the Universal Report includes
all patients reported in the same cell in the Grant Report.
Services and Individuals NOT Reported on the UDS Report
Some services DO NOT count as a visit for UDS reporting, even though they are critical to the overall provision
of care to an individual or a community.
Someone who only receives one of the services described below is not a patient for purposes of UDS reporting.
If an individual receives additional services that require independent professional judgment from a health center
provider and the services are documented, they should be considered a patient of the health center.
The following situations are NOT countable visits:
Health
screenings or
outreach
services
Group
visits
Tests and
other ancillary
services
Dispensing or
administering
medications
Health status
checks
Services under the
Women, Infants, and
Children Program
22
• Do not count screenings (e.g., COVID-19, blood pressure, diabetes) as countable visits, including:
• Information sessions for prospective patients; health presentations to community groups;
information presentations about available health services at the center; services conducted at
health fairs or schools; immunization drives; services provided to groups, such as dental
varnishes or sealants provided at schools; hypertension or diabetes testing; or similar public
health efforts that frequently occur as part of community activities that involve conducting
outreach or group education.
• Do not count visits conducted in a group setting, except for behavioral health group visits.
• The most common non-behavioral health group visits are patient education or health
education classes (e.g., people with diabetes learning about nutrition).
• Do not count services required to perform such tests, such as drawing blood or collecting urine,
and other ancillary services, including:
• Laboratory tests (including COVID-19, purified protein derivatives [PPDs], pregnancy, or
Hemoglobin A1c [HbA1c].
• Measuring and imaging (including blood pressure, height, weight, sonography, radiology,
mammography, retinography, or computerized axial tomography).
• Do not count dispensing medications, including dispensing from a pharmacy or administering
medications (such as buprenorphine or warfarin).
• Do not count giving any injection (including for immunizations, vaccines, COVID-19, flu, allergy
shots, or family planning), regardless of education provided at the same time.
• Do not count providing narcotic agonists or antagonists or mixes of these, regardless of whether
the patient is assessed at the time of the dispensing and regardless of whether these medications
are dispensed regularly.
• Do not count follow-up tests or checks (such as patients returning for HbA1c tests or blood
pressure checks).
• Do not count wound care (which is follow-up to the original primary care visit).
• Do not count taking health histories.
• Do not count making referrals for or following up on external referrals.
• Do not count a person whose only contact with a health center is to receive services (including
nutrition) under a Women, Infants, and Children (WIC) program.
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PROVIDER
A provider exercises independent professional judgment in the provision of services rendered to the patient,
assumes primary responsibility for assessing and/or treating the patient for the care provided at the visit, and
documents services in the patient’s health record.
•
Only one provider receives credit for a visit, even when two or more providers are present and participate.
•
If two or more providers of the same type share the services for a patient, only one provider receives credit for
a visit (see Counting Multiple Visits by Category of Service).
•
In cases where a preceptor (or attending physician) is following and supervising a licensed resident, the
resident receives credit. (See Appendix B for further instruction on counting interns and residents.)
•
When health center personnel are following a patient in the hospital, the primary health center personnel in
attendance during the visit is the provider who receives credit for the visit, even if other personnel are present.
•
Except for physicians and dentists, allocate personnel by function among the major service categories based
on time dedicated to other positions.
•
Report physicians according to the specialty in which they are board certified. If a physician has multiple
board certifications, report each physician under the specialty in which they are functioning. FTE and visits
for physicians with multiple board certifications should be allocated according to the specialty they are
practicing.
•
Appendix A provides a listing of personnel. Only personnel designated as a “provider” can generate countable
visits for purposes of UDS reporting.
•
Table 5 provides further clarifications to these definitions. See Instructions for Table 5: Staffing and
Utilization.
•
Providers may be employees of the health center, contracted personnel, or volunteers.
•
Contracted providers who are paid for their time by the health center with grant funds or program income and
who are part of the scope of project, serve center patients, and document their services in the health center’s
records count as providers, and their FTE is reported.
•
Contracted providers who are paid for specific visits or services with grant funds or program income and
report patient visits to the direct recipient of a BPHC or BHW grant or designation (e.g., under a migrant
voucher program or of HCH awardees with sub-awardees) are providers. The direct recipient of the BPHC or
BHW grant or designation reports these providers’ activities. Since such providers often have no time basis in
their report, no FTE would be reported for them if time data were not separately collected.
•
Providers who volunteer to serve patients at the health center’s service delivery sites under the supervision of
the health center’s personnel and document their services and time in the center’s records are counted and
their FTE is reported.
•
Individuals or groups who provide services under formal agreement or contract when the health center DOES
NOT pay for the visit are not credited as providing a health center visit, unless they are working at an
approved service delivery site under the supervision of the appropriate health center personnel and are
credentialed by the health center. These providers are generally providing services noted in Column III of the
grant scope of project application Form 5A.
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FAQ FOR THE INSTRUCTIONS FOR TABLES
1. What level of documentation is required for emergency, hospital, or respite services? Can we count the
visit if the record is incomplete?
A patient receiving documented emergency services counts even if some portions of the patient health record
are incomplete. Providers who see their established patients at a hospital or respite care facility and make a
note in the institutional file can satisfy this criterion by including a summary discharge or interim note
showing activities for each of the visit dates.
2. Do we credit a visit to the nurse assisting a physician?
No. A nurse assisting a physician during a physical examination by taking vital signs, recording a history, or
drawing a blood sample does not receive credit as a separate visit. Eligible medical visits usually involve one
of the “Evaluation and Management” billing codes (99202–99205 or 99211–99215) or one of the health
maintenance codes (99381–99387, 99391–99397).
3. Two different medical providers treated the patient at the health center on the same day. Can we count
both?
No. Only count one visit per service category when care is provided at the same location. For example, only
count one medical visit if an obstetrician/gynecologist (OB/GYN) provides prenatal care to a patient at the
health center and a nurse practitioner treats that same patient’s hypertension at the same location on the same
day. Other examples may include: a family physician and a pediatrician who both see a child or a dental
hygienist and a dentist who both see a patient on the same day.
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Instructions for Patients by ZIP Code Table
The Patients by ZIP Code Table collects data on patients’ geographic residence by ZIP code 6 and by primary
medical insurance.
In addition to submitting this table as described below within the EHBs, health centers may voluntarily submit deidentified patient-level report data using Health Level Seven (HL7®) Fast Healthcare Interoperability Resources
(FHIR®) R4 standards for this table.
PATIENTS BY ZIP CODE
•
All health centers must report the number of patients served by ZIP code and medical insurance.
•
This information enables BPHC to better identify areas served by health centers, service area overlaps, and
possible areas of unmet need.
•
Patients may be mobile during the calendar year; report patients’ most recent ZIP code on file.
•
ZIP code information is to be updated each calendar year.
ZIP Code of Specific Groups
For health centers serving patients without residence information, such as individuals from transient groups,
follow the instructions below:
• Report the service location ZIP code as a proxy when a ZIP code location is unavailable.
Patients
experiencing
homelessness
Patients who are
migratory
agricultural
workers
Patients who are
foreign nationals
• If the patient receives services in a mobile health center van and has no other ZIP code, report the
ZIP code of the van’s location on the day of that visit.
• If the patient is living in permanent supportive housing or doubled up, report that location as the
ZIP code.
• Although it is appropriate from a clinical and service delivery perspective to collect the address of
a contact person to facilitate communication with the patient; DO NOT use the contact person’s
address as the patient’s address.
• Report the ZIP code of where the patient lived when they received care from the health center.
Migratory agricultural workers (as opposed to seasonal workers) may have both a temporary
address, where they live when working, as well as a permanent or “downstream” address.
• Report the ZIP code for the location (fixed service delivery site or mobile camp) where patients
received services, for those whose ZIP code is unavailable (e.g., living in cars or on the land).
• Report the current ZIP codes for people from other countries who reside in the United States
either permanently or temporarily.
• Report “Other ZIP Code” in cases where patients have a permanent residence outside the country,
if they have no temporary address in the United States.
Unknown ZIP Code
Report residence in the “Unknown” category for patients whose residence is not known or for whom a proxy ZIP
code is not available.
6
The geographic residence of patients served during the calendar year comprises the health center service area and should align with the ZIP codes recorded
in the health center scope of project.
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Ten or Fewer Patients in ZIP Code
To ease the burden of reporting, combine and report patients from ZIP codes with 10 or fewer patients in the
“Other ZIP Codes” category.
INSTRUCTIONS FOR TYPE OF INSURANCE
•
Report primary medical insurance for all patients, regardless of the services they receive. This even applies
to patients who did not receive medical care, such as dental-only or behavioral health-only patients, as well as
patients whose medical insurance did not cover the service.
•
Report on patients’ origin by their primary medical insurance.
•
Report children served in school-based service sites only if they have complete clinic intake forms that show
insurance status and family/household income.
•
DO NOT report children as uninsured unless they are receiving minor consent services or their family is
uninsured.
•
DO NOT report patients as uninsured simply because they are receiving a service that is not covered by health
insurance.
Insurance Categories
Report the patient’s primary medical insurance covering medical care, if any, as of their last visit during the
calendar year.
Primary medical insurance is the insurance plan that the health center would typically bill first for medical
services, even if that insurance only pays for a portion of the visit.
The categories for this table are slightly different from those on Table 4; they combine Medicaid, Children’s
Health Insurance Program (CHIP), and Other Public into one category. Specific rules guide reporting:
•
Report patients who have both Medicare and Medicaid (dually eligible) as Medicare patients, because
Medicare is billed before Medicaid. The exception to the Medicare-first rule is the Medicare-enrolled patient
who is still working and insured by both an employer-based plan and Medicare. In this case, the primary
health insurance is the employer-based plan, which is billed first.
•
Report Medicare administered by a private insurance company as Medicare.
•
Report Medicaid and CHIP patients enrolled in a managed care program administered by a private insurance
company as Medicaid/CHIP/Other Public.
•
Report the patient by their medical insurance, even if the health center does not bill to the specified insurance.
•
Report any third-party insurance that patients carry. Section 330 grant awards used to serve special
populations (e.g., MHC, HCH, PHPC) are NOT a form of medical insurance.
•
Report patients who are incarcerated as Uninsured (whether they were seen in the correctional facility or at
the health center), unless Medicaid or other insurance covers them, and at the ZIP code of the jail or prison.
•
In instances where patients are in residential drug programs, college dorms, military barracks, etc., report the
patient as living at the ZIP code of the residential program, dorm, or barrack and by their primary medical
insurance, NOT as Uninsured.
•
Report patients whose care is subsidized by state or local government indigent care programs as Uninsured.
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•
Report patients who received insurance through the Health Insurance Marketplace as Private.
•
Affordable Care Act subsidies (i.e., cost-sharing premium reductions and premium tax credits) DO NOT
affect insurance categories. Classify patients by their third-party insurer.
FAQ FOR PATIENTS BY ZIP CODE TABLE
1. Do we need to collect information and report on the ZIP code of all our patients?
Yes. Although health centers report residence by ZIP code for all patients, some centers may draw patients
from many ZIP codes outside of their normal service area. To ease the burden of reporting, consolidate ZIP
codes with 10 or fewer patients in the “Other” category.
2. Do we need to collect information and report on the primary medical insurance of all our patients?
Yes. Although the ZIP code of a patient may be Unknown, medical insurance information must be obtained
for every individual counted as a patient.
3. If a patient did not receive medical care, do we still need their medical insurance information? What
about dental patients?
Yes. This information is about patients’ primary medical insurance resources, not billing. Obtain medical
insurance information for all patients, even dental-only patients. For example, if a patient received only
mental health services, still determine whether they have primary medical insurance and report it.
4. How do we report patients by insurance when we DO NOT bill that form of insurance?
All patients must be asked for their primary medical insurance, although it may be explained to them that this
is required for planning purposes and that their insurance will not be billed. Report the patient by their
primary medical insurance, even in those instances that the health center does not or cannot bill to that
insurance. Include, for example, patients enrolled in managed care Medicaid but assigned to another primary
care provider, or patients with private insurance for which the health center’s providers have not been
credentialed.
5. How do we report patients by insurance who have their care subsidized by an indigent care program?
Report patients as Uninsured when their care is subsidized by a state or local government indigent care
program. Examples include New Jersey’s Uncompensated Care Program, New York’s Public Goods Pool
Funding, and Colorado’s Indigent Care Program.
6. Does the number of patients reported by ZIP code need to equal the total number of unduplicated
patients reported on Tables 3A, 3B, and 4?
Yes. Several tables and sections must match:
27
•
The total number of patients reported by ZIP code (including Unknown and Other) on the Patients by ZIP
Code Table must equal the number of total unduplicated patients reported on Table 3A and sections of
Tables 3B and 4.
•
The insurance totals reported on the Patients by ZIP Code Table must equal insurance reported on Table
4. Specifically:
o
The total for Patients by ZIP Code Table Column B (Uninsured) must equal Table 4, Line 7, Columns
A + B.
o
The total for Patients by ZIP Code Table Column C (Medicaid/CHIP/Other Public) must equal the
sum of Table 4, Line 8, Columns A + B and Line 10, Columns A + B.
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28
o
The total for Patients by ZIP Code Table Column D (Medicare) must equal Table 4, Line 9, Columns
A + B.
o
The total for Patients by ZIP Code Table Column E (Private) must equal Table 4, Line 11, Columns
A + B.
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PATIENTS BY ZIP CODE TABLE
Calendar Year: January 1, 2023, through December 31, 2023
None/
Uninsured
(b)
ZIP Code
(a)
Medicaid/
CHIP/Other Public
(c)
Medicare
(d)
Private
(e)
Total
Patients (f)
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[Blank for demonstration]
[Blank for demonstration]
[Blank for demonstration]
Other ZIP Codes
Unknown Residence
Total
Note: The actual online output from the EHBs will display ZIP codes entered by the health center in Column A.
Patients by ZIP Code Table Cross-Table Considerations:
•
Patients by ZIP Code Table and Tables 3A, 3B, and 4 describe the same patients and the totals must be equal.
•
The number of patients by insurance source reported on the Patients by ZIP Code Table must be consistent
with the number of patients by insurance category reported on Table 4.
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Instructions for Tables 3A and 3B
Tables 3A and 3B collect demographic data (age, sex, race, ethnicity, language, sexual orientation, and gender
identity) for patients who accessed services during the calendar year. This information must be collected from
patients initially as part of the patient registration or intake process and updated or confirmed annually thereafter.
Table 3A: Patients by Age and by Sex Assigned at Birth
Table 3A provides an unduplicated count of each patient’s age and sex assigned at birth.
In addition to submitting this table as described below within the EHBs, health centers may voluntarily submit deidentified patient-level report data using Health Level Seven (HL7®) Fast Healthcare Interoperability Resources
(FHIR®) R4 standards for this table.
•
Report the number of patients by appropriate categories for age and sex assigned at birth.
•
Use the individual’s age on December 31, 2023.
•
Report patients according to their sex assigned at birth or sex reported on their birth certificate.
•
Report the date of birth and sex listed on the birth certificate for all patients. There is no “Unknown” category
on this table.
Note: On the non-prenatal portions of Tables 6B and 7, age is defined differently by measure. Thus, the numbers
on Table 3A may not be the same as those on Tables 6B and 7 even if all the patients at a health center were
medical patients, though they will usually be similar.
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Table 3B: Demographic Characteristics
Table 3B provides an unduplicated count of patients by demographic characteristics.
•
In addition to submitting this table as described below within the EHBs, health centers may voluntarily
submit de-identified patient-level report data using Health Level Seven (HL7®) Fast Healthcare.
Interoperability Resources (FHIR®) R4 standards for this table.
•
This table has been updated to include sub-categories for Asian and Other Pacific Islander, as well as broader
selection for ethnicity by including further Hispanic, Latino/a, or Spanish origin sub-categories.
Report the number of patients by their self-identified race, ethnicity, language preference, sexual orientation, and
gender identity.
PATIENTS BY HISPANIC, LATINO/A, OR SPANISH ETHNICITY AND RACE (LINES 1–8)
Table 3B displays the race and ethnicity of the patient population in a matrix format. This allows for reporting on
the racial and ethnic identification of all patients.
Hispanic, Latino/a, or Spanish Ethnicity
Table 3B collects information on whether or not patients consider themselves to be of Hispanic, Latino/a, or
Spanish ethnicity, regardless of their race.
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Column A
(Hispanic, Latino/a, or Spanish
Origin)
• Report the number of patients of
Mexican, including Mexican
American and Chicano/a (Column
a1), Puerto Rican (Column a2),
Cuban (Column a3), another
Spanish culture or origin (Column
a4), or Hispanic, Latino/a, or
Spanish origin combined (Column
a5), broken out by their racial
identification. Include in this count
Hispanic, Latino/a, or Spanish
origin patients born in the United
States.
Column B
(Not Hispanic, Latino/a, or Spanish
Origin)
• Report the number of patients who
indicate that they are NOT of
Hispanic, Latino/a, or Spanish
origin.
• If a patient self-reported a race but
has not made a selection for the
Hispanic/Not Hispanic, Latino/a, or
Spanish origin question, presume
that the patient is NOT of Hispanic,
Latino/a, or Spanish origin.
• Report patients who are of
Hispanic, Latino/a, or Spanish
origin but for whom granularity of
ethnicity is not known, as well as
patients who select more than one
ethnicity, in Column a5 (e.g.,
Mexican and Puerto Rican).
• Report patients who self-report as
being of Hispanic, Latino/a, or
Spanish ethnicity but DO NOT
separately select a race on Line 7,
as “Unreported/Chose not to
disclose race.” Health centers
should not default these patients to
any other category.
• DO NOT include patients from
Portugal, Brazil, or Haiti whose
ethnicity is not otherwise tied to the
Spanish language.
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2023 UDS MANUAL | Instructions for Tables 3A and 3B
Column C
(Unreported/Chose Not to Disclose
Ethnicity)
• Report on Line 7 only those
patients who left the entire race and
Hispanic, Latino/a, or Spanish
ethnicity part of the intake form
blank or those who indicated that
they choose not to disclose these
data. Only one cell is available in
this column.
Note: Column C is grayed out on
all race lines except for the
“Unreported/Chose not to disclose
race” line.
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Race
All patients must be classified in one of the racial categories.
•
•
Report patients in one of 16 race categories:
o
Line 1, Asian, as Asian Indian (Line 1a), Chinese (Line 1b), Filipino (Line 1c), Japanese (Line 1d),
Korean (Line 1e), Vietnamese (Line 1f), or Other Asian (Line 1g)
o
Line 2, Native Hawaiian/Other Pacific Islander, as Native Hawaiian (Line 2a), Other Pacific Islander
(Line 2b), Guamanian or Chamorro (Line 2c), or Samoan (Line 2d)
o
Line 3, Black/African American
o
Line 5, White
o
Line 7, Unreported/Chose not to disclose race
o
Line 4, American Indian/Alaska Native
o
Line 6, More than one race
Patients sometimes categorized as “Asian/Asian American/Pacific Islander” in other systems are reported on
the UDS in one of five distinct categories:
o
Line 1, Asian: Patients having ancestry in any of the original peoples of Asia, Southeast Asia, or the
Indian subcontinent including, for example, Cambodia, China, India, Japan, Korea, Malaysia, Pakistan,
the Philippine Islands, Indonesia, Thailand, or Vietnam. Include in the Other Asian category patients who
are Asian, but for whom the granularity of their race is not known.
o
Line 2a, Native Hawaiian: Patients having ancestry in any of the original peoples of Hawai’i.
o
Line 2b, Other Pacific Islander: Patients having ancestry in any of the original peoples of Tonga, Palau,
Chuuk, Yap, Kosrae, Ebeye, Pohnpei, or other Pacific Islands in Melanesia or Oceana. Include in the
Other Pacific Islander category patients who are of other Pacific islands, but for whom the granularity of
their race is not known.
o
Line 2c, Guamanian or Chamorro: Patients having ancestry in any of the original peoples of the
Northern Mariana Islands, Guam, Saipan, Tinian, Rota, or other Mariana Islands in Micronesia.
o
Line 2d, Samoan: Patients having ancestry in any of the original peoples of the Samoan Islands, Savai’i,
Manono, Upolu, Tutuila, Pola Island, Aunu’u, or other Samoan Islands in American Samoa or Polynesia.
•
Report patients who trace their ancestry to any of the original peoples of North, South, and Central America
and who maintain tribal affiliation or community attachment on Line 4, American Indian/Alaska Native.
•
Line 6, More than one race: Use this line only if your system captures multiple races (but not a race and an
ethnicity) and the patient has chosen two or more races. This is usually done with an intake form that lists the
races and tells the patient to “check one or more” or “check all that apply.” “More than one race” must not
appear as a selection option on your intake form.
•
33
o
Report patients who select multiple races in this category only, including patients who are of more than
one of the races listed on the sub lines 1a–1g (Asian) or 2a–2d (Native Hawaiian/Other Pacific Islander).
DO NOT report these patients in other categories.
o
DO NOT use “More than one race” for Hispanic, Latino/a, or Spanish people who DO NOT select a race.
Report these patients on Line 7 (Unreported/Chose not to disclose), as noted above.
Report patients who self-report their race but DO NOT indicate if they are Hispanic, Latino/a, or Spanish
origin in Column B as not of Hispanic, Latino/a, or Spanish origin on the appropriate race line.
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PATIENTS BEST SERVED IN A LANGUAGE OTHER THAN ENGLISH (LINE 12)
This section of Table 3B identifies the patients who may have linguistic barriers to care.
•
Report on Line 12 the number of patients who are best served in a language other than English, including
those who are best served in sign language.
•
Include those patients who were served in a second language by a bilingual provider and those who may have
brought their own interpreter.
•
Include patients who are best served in a language other than English, even in areas where a language other
than English is the dominant language, such as Puerto Rico or the Pacific Islands.
PATIENTS BY SEXUAL ORIENTATION (LINES 13–19)
Sexual orientation is how an individual describes their emotional and sexual attraction to others.
Health centers are encouraged to establish routine data collection systems to support patient-centered, high-quality
care for patients of all sexual orientations. As with all demographic data, this information is self-reported by
patients (or by their caregivers if the patient cannot answer the questions themselves).
Collection of sexual orientation data from patients younger than 18 years of age is not mandated, but the
opportunity to report this information must be provided to all patients regardless of age.
Furthermore, patients have the choice not to disclose their sexual orientation. When sexual orientation
information is not collected or this section of the registration form is left blank, report the patient on Table 3B as
“Unknown” on Line 18a. Patients may change how they identify themselves over time. The following
descriptions may assist with data collection.
•
Line 13, Lesbian or Gay: Report patients who are emotionally and sexually attracted to people of their own
gender.
•
Line 14, Heterosexual (or straight): Report patients who are emotionally and sexually attracted to people of
a different gender.
•
Line 15, Bisexual: Report patients who are emotionally and sexually attracted to people of their own gender
and people of other genders.
•
Line 16, Other: Report patients who identify themselves as queer, asexual, pansexual, or another sexual
orientation not captured in Lines 13–15 above or Lines 17–18a below.
•
Line 17, Don’t know: Report patients who self-report that they DO NOT know their sexual orientation.
•
Line 18, Chose not to disclose: Report patients who chose not to disclose their sexual orientation.
•
Line 18a, Unknown: Report patients for whom the health center does not know the sexual orientation (i.e.,
the health center did not implement systems to permit patients to state their sexual orientation or the patient
left this section blank).
•
Line 19, Total Patients: Sum of Lines 13 through 18a.
PATIENTS BY GENDER IDENTITY (LINES 20–26)
Gender identity is the internal sense of gender. An individual may be male, female, a combination of male and
female, or another gender that may not be congruent with a patient’s sex assigned at birth.
This section helps to characterize populations served by health centers. Note that the gender identity reported on
Table 3B is the patient’s current gender identity. A patient’s sex assigned at birth is reported on Table 3A.
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As with all demographic data, this information is self-reported by patients (or by their caregivers if the patient
cannot answer the questions themselves). Collection of gender identity data from patients younger than 18 years
of age is not mandated, but the opportunity to provide this information must be provided to all patients regardless
of age.
Furthermore, patients have the choice not to disclose their gender identity. When gender identity information is
not collected or this section of the registration form is left blank, report the patient on Table 3B as “Unknown” on
Line 25a. Report sex assigned at birth on Table 3A. DO NOT use sex assigned at birth to identify the gender
of patients. The following descriptions may assist with data collection, but it is important to note that terminology
is evolving and patients may change how they identify themselves over time.
•
Line 20, Male: Report patients who identify themselves as a man/male.
•
Line 21, Female: Report patients who identify themselves as a woman/female.
•
Line 22, Transgender Man/Transgender Male/Transmasculine: Report transgender patients who describe
their gender identity as man/male or a person who was assigned female sex at birth and identifies with
masculinity. (Some may just use the term “man.”)
•
Line 23, Transgender Woman/Transgender Female/Transfeminine: Report transgender patients who
describe their gender identity as woman/female or a person who was assigned male sex at birth and identifies
with femininity. (Some may just use the term “woman.”)
•
Line 24, Other: Report patients who DO NOT think that one of the four categories above adequately
describes them. Include patients who identify themselves as genderqueer or non-binary.
•
Line 25, Chose not to disclose: Report patients who chose not to disclose their gender.
•
Line 25a, Unknown: Report patients for whom the health center does not know the gender identity (i.e., the
health center did not implement systems to permit patients to state their gender identity or the patient left this
section blank).
•
Line 26, Total Patients: Sum of Lines 20 through 25a.
FAQ FOR TABLES 3A AND 3B
1. Our health center collects different race and ethnicity data than required by the UDS. Why are the
data collected at this level?
The UDS classifications are consistent with those used by the Census Bureau and HHS as per the October
2011 guidance titled “U.S. Department of Health and Human Services Implementation Guidance on Data
Collection Standards for Race, Ethnicity, Sex, Primary Language, and Disability Status” issued by OMB.
These standards govern the categories used to collect and present federal data on race and ethnicity. OMB
requires a minimum of five categories (White, Black or African American, American Indian or Alaska
Native, Asian, and Native Hawaiian or Other Pacific Islander) for race. HHS data standards, used for the
reporting of race and ethnicity for Table 3B, are based on the disaggregation of the OMB standard.
2. Do we have to report the race and Hispanic, Latino/a, or Spanish ethnicity of all our patients?
Yes. The UDS requires the classification of race and ethnicity information to assess health disparities across
sub-populations. Health centers whose data systems DO NOT support such reporting must enhance their
systems to permit the required level of reporting, rather than using the “Unreported/Chose not to disclose”
categories. If a patient self-identifies as of Hispanic, Latino/a, or Spanish origin with no distinction within the
sub-categories listed (Mexican, Mexican American, Chicano/a, Puerto Rican, Cuban, another Spanish origin),
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report the patient in Column a5. Also report patients who report more than one ethnicity (e.g., Hispanic and
other Spanish origin) in Column a5.
3. How are patients of Hispanic, Latino/a, or Spanish ethnicity reported?
Race and ethnicity data appear in a matrix on Table 3B. Patients who in other systems might be reported as
Hispanic or Latino/a independent of race are reported in Column A (in one of the detail columns a1–a4) of
Table 3B of the UDS as of Hispanic, Latino/a, or Spanish origin and reported on Lines 1–7 based on their
race. If Hispanic, Latino/a, or Spanish ethnicity is the only identification recorded in the center’s patient files,
report these patients in Column A on Line 7 as having an “unreported” racial identification, and update your
data system to permit the collection of both race and ethnicity for future reporting.
4. Can we have a choice on our registration form of “more than one race”?
No. To count patients as being of “more than one race,” they must have the option of checking two or more
boxes under race and must have indeed checked more than one.
5. How are patients who receive different types of services or use more than one of our health center’s
service delivery sites reported? For example, how do we report a patient who receives both medical and
dental services or a patient who receives primary care from one service delivery site but gets prenatal
care at another?
The Patients by ZIP Code Table and Tables 3A, 3B, and 4 each provide an unduplicated patient count. Count
each individual who has at least one visit reported on Table 5 only once on the Patients by ZIP Code Table
and Tables 3A, 3B, and 4, regardless of the type or number of services they receive or where they receive
them. We define visits in detail in the Instructions for Tables that Report Visits, Patients, and Providers
section. Note the following:
•
DO NOT count individuals who receive WIC services and no other services at the health center as
patients on Table 3A or 3B (or anywhere in the UDS).
•
DO NOT count individuals who only receive imaging or lab services or whose only service was an
immunization or screening test as patients on Table 3A or 3B (or anywhere in the UDS).
•
DO NOT count individuals who only receive health status checks and health screenings as patients on
Table 3A or 3B (or anywhere in the UDS).
6. Should the totals on Tables 3A and 3B be equal to UDS totals reported on other tables or sections?
Yes.
The sum of Table 3A, Line 39, Columns A and B (total patients by age and by sex assigned at birth) must
equal:
•
Patients by ZIP Code Table total;
•
Table 3B, Line 8, Column D (total patients by Hispanic, Latino/a, or Spanish ethnicity and race);
•
Table 3B, Line 19 (total patients by sexual orientation);
•
Table 3B, Line 26 (total patients by gender identity);
•
Table 4, Line 6 (total patients by income); and
•
Table 4, Line 12, Columns A and B (total patients by insurance status).
The sum of Table 3A, Lines 1–18, Columns A and B (total patients age 0–17 years) must equal:
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•
Table 4, Line 12, Column A (total patients age 0–17 years).
The sum of Table 3A, Lines 19–38, Columns A and B (total patients age 18 and older) must equal:
•
Table 4, Line 12, Column B (total patients age 18 and older).
7. I have multiple, separate data systems. How do I include their data on these tables?
It is the health center’s responsibility to ensure there is no duplication of data. Count patients only once,
regardless of the number of different types of services they receive. This may require the downloading and
merging of data from each system to eliminate duplicates or checking them manually. This can be a timeconsuming and potentially expensive process and should start as soon as the year ends to ensure sufficient
time for completion prior to the submission due date.
8. What do we do if we did not collect sexual orientation and/or gender identity elements?
All health centers are required to include these data elements in the registration or intake forms or during a
visit. If you did not implement the gathering of sexual orientation and/or gender identity data, report patients
on Table 3B as “Unknown” on Line 18a, sexual orientation, and Line 25a, gender identity.
DO NOT use sex at birth reported on Table 3A to complete gender identity on Table 3B.
9. Does the UDS require health care providers to ask minors for sexual orientation and gender identity
data?
The collection of sexual orientation and gender identity data is not required for minors. The information
should be included in the system and in the corresponding lines if a patient chooses to self-report their sexual
orientation and gender identity. If this information is unavailable for minors, report the patient on the
“Unknown” lines (18a and 25a).
10. Will parents or guardians be able to access their child’s response to a UDS sexual orientation and
gender identity inquiry?
There are specific provisions about protecting confidentiality of minors for patient visits related to sexual
health. Generally, there are “minor consent” laws that permit treatment to be provided to and data collected
from minors without their parent’s knowledge or approval. Contact your state Primary Care Association for
state-specific rules and regulations.
11. How are the categories for sexual orientation and gender identity defined?
The UDS classifications are based on the guidance provided in the 2015 Edition Health Information
Technology (Health IT) Certification Criteria, 2015 Edition Base Electronic Health Record (EHR) Definition,
and ONC Health IT Certification Program Modifications.
12. Do we exclude a patient who died during the year from the UDS Report?
No. If a patient was seen during the calendar year prior to their death, include the patient and their visits in all
applicable areas of the UDS Report, including their demographics, services, and clinical care details, as
applicable.
37
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TABLE 3A: PATIENTS BY AGE AND BY SEX ASSIGNED AT BIRTH
Calendar Year: January 1, 2023, through December 31, 2023
Line
Age Groups
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
Under age 1
Age 1
Age 2
Age 3
Age 4
Age 5
Age 6
Age 7
Age 8
Age 9
Age 10
Age 11
Age 12
Age 13
Age 14
Age 15
Age 16
Age 17
Age 18
Age 19
Age 20
Age 21
Age 22
Age 23
Age 24
Ages 25–29
Ages 30–34
Ages 35–39
Ages 40–44
Ages 45–49
Ages 50–54
Ages 55–59
Ages 60–64
Ages 65–69
Ages 70–74
Ages 75–79
Ages 80–84
Age 85 and over
Male Patients
(a)
Total Patients
(Sum of Lines 1–38)
Female Patients
(b)
Table 3A Cross-Table Considerations:
•
Table 3A, Line 39 = Table 3B, Line 8, Column D = Table 3B, Lines 19 and 26 = total patients on the Patients
by ZIP Code Table = Table 4, Lines 6 and 12.
•
If you submit Grant Reports, the total number of patients reported on each grant table must be less than or
equal to the corresponding number on the Universal Report for each cell.
38
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TABLE 3B: DEMOGRAPHIC CHARACTERISTICS
Calendar Year: January 1, 2023, through December 31, 2023
blank
Patients by Race and
Hispanic. Latino/a, or
Spanish Ethnicity
Line
Patients by Race
1a
1b
1c
1d
1e
1f
1g
Asian Indian
Chinese
Filipino
Japanese
Korean
Vietnamese
Other Asian
Total Asian (Sum Lines
1a+1b+1c+1d+1e+1f+1g)
Native Hawaiian
Other Pacific Islander
Guamanian or Chamorro
Samoan
Total Native
Hawaiian/Other Pacific
Islander
(Sum Lines 2a+2b+2c+2d)
Black/African American
American Indian/Alaska
Native
White
More than one race
Unreported/Chose not to
disclose race
Total Patients
(Sum of Lines 1 + 2 + 3 to
7)
1
2a
2b
2c
2d
2
3
4
5
6
7
8
39
blank
Yes,
Mexican,
Mexican
American,
Chicano/a
(a1)
Yes,
Puerto
Rican
(a2)
Yes,
Cuban
(a3)
2023 UDS MANUAL | Instructions for Tables 3A and 3B
blank
blank
blank
Not
Hispanic,
Latino/a,
or
Spanish
Origin
(b)
Unreported
/ Chose Not
to Disclose
Ethnicity
(c)
Total
(d)
(Sum
Columns
a+b+c)
Yes,
Another
Hispanic,
Latino/a, or
Spanish
Origin
(a4)
Yes,
Hispanic,
Latino/a,
Spanish
Origin,
Combined
(a5)
Total Hispanic,
Latino/a, or
Spanish Origin
(a) (Sum
Columns a1 +
a2 + a3 + a4 +
a5)
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Line
Patients Best Served in a Language Other than English
12
Patients Best Served in a Language Other than English
Number
(a)
Line
Patients by Sexual Orientation
13
Lesbian or Gay
14
Heterosexual (or straight)
15
d
Number
(a)
ivider
Number
(a)
Line
Patients by Gender Identity
divider
20
Male
divider
21
Female
Bisexual
divider
22
16
Other
divider
23
17
Don’t know
divider
24
Other
18
Chose not to disclose
divider
25
Chose not to disclose
18a
Unknown
25a
Unknown
19
Total Patients
(Sum of Lines 13 to 18a)
divider
26
Transgender Man/Transgender
Male/Transmasculine
Transgender Woman/Transgender
Female/Transfeminine
Total Patients
(Sum of Lines 20 to 25a)
Table 3B Cross-Table Considerations:
•
•
•
40
Table 3B, Lines 8, 19, and 26 = Table 3A, Line 39 = Patients by ZIP Code Table = Table 4, Lines 6 and 12.
Tables 3B and 7 both report patients by race and Hispanic, Latino/a, or Spanish ethnicity. The data sources for
identifying race and ethnicity for the two tables should be the same, and the number of patients reported on
Table 7 by race and ethnicity cannot exceed the number of patients in the same category on Table 3B.
If you submit Grant Reports, the total number of patients reported on each grant table must be less than or
equal to the corresponding number on the Universal Report for each cell.
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Instructions for Table 4: Selected Patient Characteristics
Table 4 collects descriptive data on selected characteristics of health center patients.
In addition to submitting this table as described below within the EHBs, health centers may voluntarily submit deidentified patient-level report data using Health Level Seven (HL7®) Fast Healthcare Interoperability Resources
(FHIR®) R4 standards for this table.
INCOME AS A PERCENTAGE OF POVERTY GUIDELINE, LINES 1–6
The report should include the most current income data for all patients (not only from patients eligible for a
sliding fee discount), which must have been collected at or within 12 months of the last calendar year visit.
Determine a patient’s income relative to the 2023 federal poverty guidelines (FPG).
•
Report patients by income, as defined by the health center’s board policy consistent with the Health Center
Program Compliance Manual. Children, with the exception of emancipated minors or those presenting for
minor consent services, should be classified under their parents’ or guardians’ income.
•
Report patients whose information was not collected at or within 12 months of their last visit in the calendar
year on Line 5 as “Unknown.”
•
Self-declaration of income from patients is acceptable as long as that is consistent with the health center’s
board-approved policies and procedures for collecting these data. This is particularly important for those
patients whose wages are paid in cash and who have no other means of proving their income. If income
information consistent with the health center’s board policy is lacking, report the patient as having
“Unknown” income.
•
DO NOT allocate patients with “Unknown” income to the other income groups.
•
DO NOT classify a patient who is experiencing homelessness, is a migratory agricultural worker, or is on
Medicaid as having income below the FPG based on these factors alone.
PRIMARY THIRD-PARTY MEDICAL INSURANCE, LINES 7–12
This portion of the table provides data on patients classified by their age and primary source of insurance for
medical care. DO NOT report other forms of insurance, such as dental, mental health, or vision coverage. Note
that there is NO “Unknown” insurance classification on this table. Also note that states often rename federal
insurance programs, such as CHIP and Medicaid. Health centers are to collect medical insurance information each
calendar year from all patients to maximize third-party payments.
•
Patient primary medical insurance is classified into seven types, as shown on the following pages.
•
In rare instances, a patient may have insurance that the health center cannot or does not bill. Even in these
instances, report the patient as being insured and report the type of insurance.
•
Report the primary medical insurance patients had at the time of their last visit regardless of whether that
insurance was billed or paid for any or all of the visit services.
•
Patients are divided into two age groups: 0–17 (Column A) and 18 and older (Column B) based on their age
on December 31, 2023 (consistent with ages reported on Table 3A).
•
DO NOT report public programs that reimburse for selected services, such as the Early and Periodic
Screening, Diagnosis, and Treatment (EPSDT) program; Breast and Cervical Cancer Early Detection Program
(BCCEDP); or Title X, as a patient’s primary medical insurance.
41
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Note: However, report the revenue from public programs that reimburse for selected services as Other Public
payers on Table 9D.
None/Uninsured (Line 7)
Report patients who did NOT have medical insurance at the time of their last visit on Line 7. This may include
patients who were insured earlier in the year, as well as patients whose visit was paid for by a third-party source
that was not insurance, such as EPSDT, BCCEDP, Title X, or some state or local safety net or indigent care
programs.
•
Report a minor receiving services with parental consent under the family’s insurance.
•
Report children seen in a school-based service site under their parent’s health insurance. This information
must be obtained if they are to be included in the UDS Report. Report emancipated minors or patients seeking
minor consent services permitted in the state, such as family planning or mental health services, as Uninsured
if they DO NOT have access to the parent’s information.
•
Presume a patient with Medicaid, Private, or Other Public dental insurance to have the same kind of medical
insurance. If a dental patient does not have dental insurance, you may NOT assume that they are uninsured
for medical care. Instead, obtain this information from the patient.
•
Patients served in correctional facilities may be classified as Uninsured unless they have documentation of
insurance, such as Medicaid or Medicare, in which case report them on that insurance line.
•
Obtain the coverage information of patients in facilities (other than correctional), such as residential drug
programs, college dorms, and military barracks. DO NOT assume them to be uninsured.
•
DO NOT report patients as Uninsured if they have medical insurance that did not pay for their visit.
Medicaid (Line 8a)
Report patients covered by state-run programs operating under the guidelines of Titles XIX and XXI (as
appropriate) of the Social Security Act.
•
Include Medicaid programs known by state-specific names (e.g., California’s “Medi-Cal” program).
•
Include patients covered by “state-only” programs covering individuals who are ineligible for federal
matching funds (e.g., undocumented children, pregnant patients) and paid through Medicaid, if they cannot
otherwise be identified as having another insurance.
•
Report patients enrolled in both Medicaid and Medicare on Lines 9 (Medicare) and 9a (Dually Eligible), but
not on Line 8a.
•
Report patients who are enrolled in Medicaid but receive services through a private managed care plan that
contracts with the state Medicaid agency on Line 8a, not as privately insured (Line 11). This also applies in
states that have a Medicaid waiver permitting Medicaid funds to be used to purchase private insurance for
services.
CHIP Medicaid (Line 8b)
Report patients covered by the Children’s Health Insurance Program (CHIP) Reauthorization Act and provided
through the state’s Medicaid program.
•
42
In states that use Medicaid to handle the CHIP program, it is sometimes difficult or impossible to distinguish
between “Medicaid” and “CHIP Medicaid.” In other states, the distinction is readily apparent (e.g., they have
different cards). Even where it is not obvious, CHIP patients may still be identifiable from a “plan” code or
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some other embedded code in the membership number. This may also vary from county to county within a
state. Obtain information on coding practice from the state and/or county.
•
If there is no way to distinguish between Medicaid and CHIP administered through Medicaid, classify all
covered patients as Medicaid (Line 8a).
Medicare (Line 9)
Report patients covered by the federal insurance program for the aged, blind, and disabled (Title XVIII of the
Social Security Act).
•
Report patients who have Medicare and Medicaid (“dually eligible”) on Line 9. In addition, report as Dually
Eligible on Line 9a.
•
Report patients who have Medicare and a private (“Medigap”) insurance on Line 9. DO NOT include them as
Dually Eligible on Line 9a.
•
Report patients enrolled in “Medicare Advantage” products on Line 9, even though their services were
covered by a private insurance company.
•
Report Medicare-enrolled patients who are still working and are insured by both an employer-based plan and
Medicare as Private Insurance on Line 11, because the employer-based insurance plan is billed first. DO NOT
include them as Dually Eligible on Line 9a.
Dually Eligible (Medicare and Medicaid) (Line 9a)
Report patients with both Medicare and Medicaid insurance.
•
Report patients who are dually eligible on Line 9a and include them on Line 9. This line is a subset of Line 9
(Medicare).
•
Report patients who are enrolled in Medicare Advantage Special Needs Plan as Dually Eligible on Line 9a.
•
DO NOT include Medicare gap “Medigap” (supplemental insurance plan) enrollees on Line 9a. Report
patients who buy Medicare gap insurance as Medicare patients, on Line 9.
Other Public Insurance (Non-CHIP) (Line 10a)
Report state and/or local government programs, such as Massachusetts’ CommonHealth plans, that provide a
broad set of benefits for eligible individuals. Include any public-paid or subsidized private insurance not reported
elsewhere on Table 4.
•
Report Medicaid expansion programs (such as state premium assistance programs) using Medicaid funds to
help patients purchase their insurance through exchanges as Medicaid (Line 8a) if it is possible to identify
them. Otherwise, report them as Private Insurance (Line 11).
•
DO NOT report any CHIP, Medicaid, or Medicare patients on Line 10a.
•
DO NOT report uninsured individuals whose visit may be covered by a public source with limited benefits,
such as Title X, EPSDT, BCCEDP, AIDS Drug Assistance Program providing pharmaceutical coverage for
patients with human immunodeficiency virus (HIV), etc.
Note: Public programs that reimburse for selected services are, however, considered Other Public payers on
Table 9D.
•
43
DO NOT include patients covered by workers’ compensation (which is liability insurance for the employer—
not health insurance for the patient).
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•
DO NOT include patients who have insurance through federal or state insurance exchanges, regardless of the
extent to which their premium cost is subsidized (in whole or in part). Report them as Private Insurance (Line
11).
Other Public Insurance CHIP (Line 10b)
In states where CHIP is contracted through a private third-party payer, report patients on the Other Public
Insurance CHIP line.
•
Report CHIP programs that are run through the private sector, often administered through health maintenance
organizations (HMOs). Coverage may appear to be a private insurance plan (such as Blue Cross/Blue Shield)
but is funded through CHIP and is to be counted on Line 10b.
•
Report CHIP patients who are on plans administered by Medicaid coordinated care organizations (CCOs).
•
DO NOT report CHIP as Private Insurance.
Private Insurance (Line 11)
Report patients with health insurance provided by private (commercial) and not-for-profit companies.
•
Individuals may obtain insurance through employers or on their own.
•
Include patients who purchase insurance through the federal or state exchanges.
•
In states using Medicaid expansion to support the purchase of insurance through exchanges, report patients
covered under these plans on Line 8a (Medicaid). Report patients who are not identifiable as Medicaid
patients on Line 11 (Private Insurance).
•
Private insurance includes insurance purchased for public employees or retirees, such as Tricare, Trigon, or
the Federal Employees Benefits Program.
MANAGED CARE UTILIZATION, LINES 13A–13C
This part of Table 4 provides data on managed care enrollment during the calendar year and specifically reports
on patient member months in health center contracted comprehensive medical managed care plans.
•
If patients are enrolled in a managed care program that permits them to receive care from any number of
providers, including providers other than the health center and its providers, this is NOT to be reported as
managed care in the UDS, and NO member months are reported.
•
DO NOT report in this section enrollees in primary care case management (PCCM) programs, the Centers for
Medicare & Medicaid Services (CMS) patient-centered medical home (PCMH) demonstration grants, or other
third-party plans that pay a monthly fee (often as low as $5 to $10 per member per month) to manage patient
care.
•
DO NOT include managed care enrollees whose capitation or enrollment is limited to behavioral health or
dental services only. (However, an enrollee who has medical and dental is counted.)
Member Months
A member month is defined as one individual enrolled in a managed care plan for one month. For example, an
individual who is a member of a plan for a full year generates 12 member months; a family of five enrolled for 6
months generates 30 member months (5 individuals × 6 months = 30 member months).
44
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Member month information is most often obtained from monthly enrollment lists generally supplied by managed
care companies to their providers. Health centers should always save these documents. In the event they have not
been saved, health centers should request duplicates early to permit timely filing of the UDS Report.
Note: It is possible for an individual to be enrolled in a managed care plan, assigned to a health center, and yet not
seen during the calendar year. The member months for such individuals are still to be reported in this section.
This is the only place on the UDS tables where an individual may be reported who is not being counted as a
patient.
Capitated Member Months (Line 13a)
Report the total capitated member months by source of payment. This is derived by adding the total enrollment
reported from each capitated plan for each month.
•
A patient is in a capitated plan if the contract between the health center and the HMO, accountable care
organization (ACO), or other similar plan stipulates that, for a flat payment per month, the health center will
provide the patient all the services on a negotiated list. (Oregon programs should include enrollees in CCOs
on this line.)
•
This usually includes, at a minimum, all medical office visits.
•
Payments are received (and reported on Table 9D) regardless of whether any service is rendered to the patient
in that month. The capitated member months reported on Line 13a relate to the net capitated revenue reported
on Table 9D, Lines 2a, 5a, 8a, and/or 11a.
Fee-for-Service Member Months (Line 13b)
Report the total fee-for-service member months by source of payment.
•
A fee-for-service member month is defined as one patient being assigned to a health center or health center
service delivery provider for one month, during which time the patient may receive contractually defined
basic primary care services only from the health center but for whom the services are paid on a fee-for-service
basis.
•
There is a relationship between the fee-for-service member months reported on Line 13b and the revenue
reported on Table 9D on Lines 2b, 5b, 8b, and/or 11b.
•
It is common for patients to have their primary care covered by capitation but other services (e.g., behavioral
health or pharmacy) paid separately on a fee-for-service basis as a “carve-out” in addition to the capitation.
•
DO NOT include member months for individuals who receive “carved-out” services under a fee-for-service
arrangement on Line 13b if those individuals have already been counted for the same month as a capitated
member on Line 13a.
SPECIAL POPULATIONS, LINES 14–26
This section asks for a count of patients from special populations, including migratory and seasonal agricultural
workers and their family members, patients who are experiencing homelessness, patients who are served by
school-based service sites, patients who are veterans, and patients who are served at a health center located in or
immediately accessible to a public housing site. Awardees who receive funding from section 330(g) (MHC) and
section 330(h) (HCH) must provide additional information on their agricultural employment and/or housing
characteristics.
•
45
All health centers report these populations, regardless of whether they directly receive special population
funding.
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•
Migratory or seasonal agricultural workers’ status must be verified at least every 2 years by MHC awardees.
•
Housing status must be collected by HCH awardees at the first visit of the year when the patient was
identified to be experiencing homelessness. Further details are provided in the Total Patients Experiencing
Homelessness, Lines 17–23 section.
•
The special populations detailed below are not mutually exclusive. Patients can be reported in more than one
category, as appropriate (e.g., a patient can be reported as both a veteran and experiencing homelessness).
Total Migratory and Seasonal Agricultural Workers and Their Family Members, Lines
14–16
Total Agricultural Workers or Their Family Members, Line 16: Report the number of patients seen during
the calendar year who were either migratory or seasonal agricultural workers, family members of migratory or
seasonal agricultural workers, or aged or disabled former migratory agricultural workers (as described in the
statute section 330(g)(1)(B)). All health centers must report on this line, though for some the number may be zero.
Only health centers that receive section 330(g) (MHC) funding provide separate totals for migratory and seasonal
agricultural workers on Lines 14 and 15. For section 330(g) awardees, the sum of Lines 14 + 15 = Line 16.
For either migratory or seasonal agricultural workers, report patients who meet the definition of agriculture as
farming in all its branches, as defined by the Office of Management and Budget (OMB)-developed North
American Industry Classification System (NAICS), and include seasonal workers included in codes 111 and
112 and all sub-codes therein, including sub-codes 1151 and 1152.
•
Instructions for reporting migratory and seasonal agricultural workers:
Migratory Agricultural Workers, Line 14: Report patients whose principal employment is in agriculture
and who establish a temporary home for the purposes of such employment as a migratory agricultural worker,
as defined by section 330(g) of the PHS Act. Migratory agricultural workers are usually hired laborers who
are paid piecework, hourly, or daily wages. Include patients who had such work as their principal employment
within 24 months of their last visit during the calendar year, as well as their family members who have also
used the center. The family members may or may not move with the worker or establish a temporary home.
•
Note: Agricultural workers who leave a community to work elsewhere are classified as migratory workers
when served in their home community, as are those who migrate to a community to work there.
o Include aged and disabled former migratory agricultural workers, as defined in section 330(g)(1)(B), and
their family members. Aged and disabled former agricultural workers include those who were previously
migratory agricultural workers but who no longer work in agriculture because of age or disability.
Seasonal Agricultural Workers, Line 15: Report patients whose principal employment is in agriculture on a
seasonal basis (e.g., picking fruit during the limited months of a picking season), but who DO NOT establish
a temporary home for purposes of such employment. Seasonal agricultural workers are usually hired laborers
who are paid piecework, hourly, or daily wages. Include patients who have been so employed within 24
months of their last visit during the calendar year, as well as their family members who are patients of the
health center.
•
Note: Seasonal agricultural workers may be employed throughout the year for multiple crop seasons and as a
result might work full-time.
Total Patients Experiencing Homelessness, Lines 17–23
Total Homeless, Line 23: Report the total number of patients known to have experienced homelessness at the
time of any service provided during the calendar year, even if their housing situation changed during the year.
46
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Include patients on this line who experienced homelessness at any time during the year and were seen by the
health center for services. All health centers must report on this line, though for some the number may be zero.
Only health centers receiving section 330(h) (HCH) funding provide separate totals for patients by housing
location on Lines 17 through 22. For section 330(h) awardees, the sum of Lines 17 through 22 = Line 23.
•
Report patients who lack housing. Include patients whose primary residence during the night is a supervised
public or private facility that provides temporary living accommodations. Include patients who reside in
transitional housing or permanent supportive housing.
•
Children and youth at risk of homelessness, homeless veterans, and veterans at risk of homelessness may be
included. 7
HCH awardees will provide detail on patients experiencing homelessness by the type of shelter arrangement the
patients had when they were first encountered for a visit during the calendar year while experiencing
homelessness.
Experiencing homelessness includes patients who at any point during the calendar year experienced homelessness
or were at risk of homelessness for up to 12 months after they were last documented to experience homelessness.
Housing status is based on the housing arrangement at the first visit during the calendar year when the patient is
identified as experiencing homelessness.
The following applies when categorizing patients for Lines 17 through 22:
•
Report the patient’s shelter arrangement as of the first visit during the calendar year when the patient was
identified as experiencing homelessness. The shelter arrangement is reported as where the patient was
housed the prior night.
•
Report patients who spent the prior night incarcerated, in an institutional treatment program (e.g., mental
health, substance use disorder), or in a hospital based on where they intend to spend the night after their
visit/release. If they DO NOT know, report their shelter arrangement as Street, on Line 20.
•
Shelter, Line 17: Report patients who are living in an organized shelter for individuals experiencing
homelessness. Shelters that generally provide meals and a place to sleep are regarded as temporary and often
limit the number of days or the hours of the day that a resident may stay at the shelter.
•
Transitional Housing, Line 18: Transitional housing units are generally small units (six people is common)
where people transition from a shelter and are provided extended, but temporary, housing stays (generally
between 6 months and 2 years) in a service-rich environment. Transitional housing provides a greater level of
independence than traditional shelters and may require the resident to pay some or all of the rent, participate
in the maintenance of the facility, and/or cook their own meals. Report only those patients who are
transitioning from a homeless environment. DO NOT include those who are transitioning from jail or those
residing in or transitioning from an institutional treatment program, the military, schools, or other institutions.
•
Doubled Up, Line 19: Report patients who are living with others. The arrangement is considered to be
temporary and unstable, though a patient may live in a succession of such arrangements over a protracted
period. DO NOT include the individual who invites a patient experiencing homelessness to stay in their home
for the night. DO NOT include a co-tenant rental as doubled up.
•
Street, Line 20: Report in this category patients who are living outdoors, in a vehicle, in an encampment, in
makeshift housing/shelter, or in other places generally not deemed safe or fit for human occupancy.
Health centers may use criteria as defined by the U.S. Department of Housing and Urban Development (HUD) to assist in defining “children and youth at
risk of homelessness, homeless veterans, and veterans at risk of homelessness.”
7
47
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•
Permanent Supportive Housing, 8 Line 21a: Permanent supportive housing usually is in service-rich
environments, does not have time limits, and may be restricted to people with some type of disabling
condition.
•
Other, Line 21: Report patients who were housed when first seen during the year and were no longer
homeless, but who were still eligible for the program because they experienced homelessness during the
previous 12 months. Under section 330(h), a health center may continue to provide services for up to 12
months after last documentation as experiencing homelessness to patients whom the health center has
previously served but are no longer experiencing homelessness as a result of becoming a resident in
permanent housing. Include them in this category. Also include patients who reside in single-room-occupancy
(SRO) hotels or motels and patients who reside in other day-to-day paid housing or other housing programs
that are intended for people experiencing homelessness.
•
Unknown, Line 22: Report patients known to be experiencing homelessness whose housing arrangements are
unknown.
•
DO NOT report patients currently residing in a jail or an institutional treatment program as homeless until
they are released to the street with no housing arrangement.
•
DO NOT report patients who are part of the foster system program and are placed with a family, group home,
or in some other arrangement as homeless.
Total School-Based Service Site Patients, Line 24
All health centers that identified a school-based service site in their scope of project (as documented on Form 5B)
are to report the total number of patients who received health care services at the approved school service delivery
site(s). Include patients who received countable visits within any of the service categories (medical, mental health,
etc.) when conducted at an approved school-based service site. All patient characteristic details are to be collected
and reported.
•
Report patients served at in-scope school-based service sites located on school grounds, limited to preschool,
kindergarten, and primary through secondary schools (exclude colleges and universities), that provide on-site
health services.
•
Services are targeted to the students at the school but may also be provided to siblings or parents and may
occasionally include patients residing in the immediate vicinity of the school.
•
DO NOT include, as patients, students who only receive screening services or mass treatment, such as
vaccinations or fluoride treatments, at a school.
Total Veterans, Line 25
All health centers are to report the total number of patients who served in the active military, naval, or air service,
which includes full-time service in the Air Force, Army, Coast Guard, Marines, Navy, Space Force, or as a
commissioned officer of the Public Health Service or National Oceanic and Atmospheric Administration. In
addition, include patients who served in the National Guard or Reserves on active duty status.
Include this question in the patient information/intake form at each service delivery site.
•
8
Report only those who affirmatively indicate they previously served in these branches of the military or
armed forces.
Health centers may use criteria as defined by HUD to assist in defining permanent supportive housing.
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•
DO NOT report patients who do not respond, regardless of other indicators.
•
DO NOT report veterans of other nations’ militaries, even if they served in wars in which the United States
was also involved.
•
DO NOT report military members who served on active duty (full-time status in their military capacity) at the
time of their last visit during the year.
Total Patients Served at a Health Center Service Delivery Site Located in or
Immediately Accessible to a Public Housing Site, Line 26
All health centers are to report all patients seen at a service delivery site located in or immediately accessible
to public housing, regardless of whether the patients are residents of public housing or the health center receives
funding under section 330(i) (PHPC).
•
Report patients on this line if they are served at health center service delivery sites that meet the statutory
definition for the PHPC program (located in or immediately accessible to public housing).
•
Report all patients seen at the health center service delivery site if it is located in or immediately accessible to
agency-developed, -owned, or -assisted low-income housing, including mixed-finance projects.
•
This is the only field in the UDS Report that requires you to provide a count of all patients based on the
health center service delivery site’s proximity to public housing.
•
DO NOT consider Section 8 housing units that receive no public housing agency support other than Section 8
housing vouchers as public housing.
Note: Not all patients served at service delivery sites located in or immediately accessible to public housing
are themselves residents of public housing, but they are to be included in the count.
FAQ FOR TABLE 4
1. Do we determine a patient’s income relative to the FPG based on the location of the health center or
based on the residence of the patient?
Use the FPG based on the location of the health center. All states (except Alaska and Hawaii) and the U.S.
territories use the same standard poverty guidelines. For patients being served in Alaska or Hawaii, use the
FPG established for those locations.
2. Patients who are experiencing homelessness or who are agricultural workers generally DO NOT have
income verification. Can we report them as having income at 100% and below poverty?
No. You can report them as having “Unknown” income, but not as having income below poverty unless you
verify this at least annually. However, subject to your health center’s financial policies and procedures, you
may document their income in your system based on their verbal attestation of their income.
3. If a patient is seen only for dental care, do we report the patient’s dental insurance on Lines 7–12?
No. Table 4 reports only patients’ medical coverage. All health centers must collect medical coverage
information from all patients, even if they have not been provided medical services.
Note: If a patient’s medical insurance is not known, but they have Medicaid, Private, or Other Public dental
insurance at the time of their last visit, you may assume they have the same kind of medical insurance. If they
DO NOT have dental insurance at the time of their last visit, you may NOT assume they are uninsured for
medical care. You must determine whether they have medical insurance.
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4. Our state is using Medicaid expansion provisions to assist patients with buying private insurance.
Should we count them as Medicaid or Private?
If patients are Medicaid expansion patients, report them as Medicaid, Line 8a (this may require looking for
specific plan numbers or other identifying characteristics in patients’ insurance enrollment). If you are unable
to identify Medicaid expansion patients, report them as Private, Line 11.
5. We serve students at a school-based service site. They often DO NOT know what insurance they have,
if any, and they have no information on their family’s/household’s income. Can we report them as
having income at 100% and below poverty and Uninsured?
No. You may not report them as having income below poverty and Uninsured. Obtain insurance information
from the parents or guardians of students served at school-based service sites, unless they are exclusively
receiving minor consent services. Minor consent services are defined by state law and are generally limited to
a very specific range of services, such as those related to contraception, sexually transmitted diseases, and
mental health. Not all states provide for them. For all other services, children will require parental consent,
and the consent form should include income and insurance information.
Note: Subject to the health center’s policies and procedures, it is acceptable to ask for this information and to
assure parents that you will not bill the insurance without their knowledge. If you DO NOT obtain parental
consent, report the child as having “Unknown” income. The patient’s health insurance is required, even if it is
not billed.
6. Do we classify patients in the insurance section as Uninsured if their medical insurance did not pay for
the visit?
No. Always report patients based on their primary medical care insurance, even if the insurance did not pay or
you are unable to bill for the service. Some examples follow:
•
Report a patient with Medicare who was seen for a dental visit that was not paid for by Medicare as
having Medicare for this table.
•
Report a patient with private insurance who had not reached their deductible as a Private Insurance
patient.
7. Should the number of patients by income and by insurance source equal the total number of
unduplicated patients reported on Tables 3A and 3B and the Patients by ZIP Code Table?
Yes.
8. Is it possible to have more members in one month (average) than total patients in an insurance
category?
It is possible for the number of member months for any one payer (e.g., Medicaid) to exceed 12 times the
number of patients reported on the corresponding insurance line, especially when patients are enrolled in the
managed care plan but they did not come to the health center during the calendar year. As a rule, there is a
relationship between the member months reported on Lines 13a and 13b and the insured patients reported on
Lines 7 through 11.
9. If we do not receive direct funding under the HCH, MHC, or PHPC programs, do we need to report
the total number of special population patients served?
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Yes. Even health centers that DO NOT receive grant funding for special populations are required to complete
the following:
•
Line 16 (the total number of patients seen during the calendar year who were agricultural workers or their
family members),
•
Line 23 (total number of patients known to have experienced homelessness at any time of the year and
received services during the calendar year),
•
Line 24 (patients of a school-based service site),
•
Line 25 (veterans), and
•
Line 26 (total number of patients served at a health center located in or immediately accessible to a public
housing site).
The details on Lines 17–22 are grayed out if you did not receive HCH funding—only enter the total on Line
23.
The details on Lines 14 and 15 are grayed out if you did not receive MHC funding—only enter the total on
Line 16.
10. What timing determines a patient’s homeless status and shelter arrangement?
For all health centers (regardless of HCH funding status), include the total number of patients who
experienced homelessness at any point during the year and received services during the year on Line 23.
For awardees that receive HCH funding, continue to count patients seen who are no longer experiencing
homelessness due to becoming residents of permanent housing for 12 months after their last visit as homeless.
For awardees that receive HCH funding, report all patients experiencing homelessness by their shelter
arrangement on Lines 17–22.
Asking health centers to report patients experiencing homelessness by their sheltering arrangements as of
their first visit during the calendar year is intended to help health centers determine to which shelter
arrangement they should report a patient if shelter status changes during the year.
11. Who should be reported as Patients Served at a Health Center Located in or Immediately Accessible to
a Public Housing Site on Line 26?
Report the total number of patients who were served at any health center service delivery site that you
consider (based on the health center’s determination if any service delivery locations meet the statutory
definition for PHPC) to be located in or immediately accessible to public housing, regardless of whether or
not the health center receives funding under section 330(i) (PHPC), and regardless of whether or not patients
resided in public housing. This is a site-based count, and the patient’s address or residence in public housing
is not to be considered.
12. Are patients who were dishonorably discharged or released considered a veteran?
No. Only patients who were discharged or released under conditions other than dishonorable are considered a
veteran.
13. Do the totals need to equal other sections or tables?
The following totals must be equal across tables and sections:
51
•
Patients by ZIP Code Table, Column B must equal Table 4, Line 7, Columns A and B.
•
Patients by ZIP Code Table, Column C must equal Table 4, Lines 8 and 10, Columns A and B.
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•
Patients by ZIP Code Table, Column D must equal Table 4, Line 9, Columns A and B.
•
Patients by ZIP Code Table, Column E must equal Table 4, Line 11, Columns A and B.
•
The sum of Table 3A, Line 39, Columns A and B (total patients by age and gender) must equal Table 3B,
Line 8, Column D (total patients by race and Hispanic, Latino/a, or Spanish ethnicity); Table 3B, Line 19
(total patients by sexual orientation); Table 3B, Line 26 (total patients by gender identity); Table 4, Line 6
(total patients by income); and Table 4, Line 12, Columns A and B (total patients by medical insurance
status).
•
The sum of Table 3A, Lines 1–18, Columns A and B (total patients age 0–17 years) must equal Table 4,
Line 12, Column A (total patients age 0–17 years).
•
The sum of Table 3A, Lines 19–38, Columns A and B (total patients age 18 and older) must equal Table
4, Line 12, Column B (total patients age 18 and older).
•
The sum of Table 3A, Line 39, Columns A and B (total patients by age and gender) must equal Table 4,
Line 12, Columns A and B (total patients by insurance status).
The same is true for each of the Grant Reports submitted.
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TABLE 4: SELECTED PATIENT CHARACTERISTICS
Calendar Year: January 1, 2023, through December 31, 2023
Line
Income as Percentage of Poverty Guideline
1
2
3
4
5
6
100% and below
101–150%
151–200%
Over 200%
Unknown
Line
Primary Third-Party Medical Insurance
7
8a
8b
8
9a
9
10a
10b
10
11
12
TOTAL (Sum of Lines 1–5)
Medicaid (Title XIX)
CHIP Medicaid
Total Medicaid (Line 8a + 8b)
Dually Eligible (Medicare and Medicaid)
Medicare (Inclusive of dually eligible and other Title
XVIII beneficiaries)
Other Public Insurance (Non-CHIP) (specify___)
Other Public Insurance CHIP
Total Public Insurance (Line 10a + 10b)
Private Insurance
TOTAL (Sum of Lines 7 + 8 + 9 +10 +11)
Line
Managed Care Utilization
13a
13b
Capitated Member Months
Fee-for-service Member Months
Total Member Months
(Sum of Lines 13a + 13b)
13c
53
None/Uninsured
Medicaid
(a)
Number of Patients
(a)
0–17 years old
(a)
18 and older
(b)
Medicare
(b)
Other Public
Including
Non-Medicaid
CHIP
(c)
Private
(d)
TOTAL
(e)
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TABLE 4: SELECTED PATIENT CHARACTERISTICS (CONTINUED)
Calendar Year: January 1, 2023, through December 31, 2023
Line
Special Populations
14
15
16
Migratory (330g awardees only)
Seasonal (330g awardees only)
Total Agricultural Workers or Their Family Members
(All health centers report this line)
Homeless Shelter (330h awardees only)
Transitional (330h awardees only)
Doubling Up (330h awardees only)
Street (330h awardees only)
Permanent Supportive Housing (330h awardees only)
Other (330h awardees only)
Unknown (330h awardees only)
Total Homeless (All health centers report this line)
Total School-Based Service Site Patients
(All health centers report this line)
Total Veterans (All health centers report this line)
Total Patients Served at a Health Center Located In or Immediately
Accessible to a Public Housing Site
(All health centers report this line)
17
18
19
20
21a
21
22
23
24
25
26
Number of Patients
(a)
Table 4 Cross-Table Considerations:
•
The total patients reported by insurance type must match on Table 4 (Lines 7–12) and the Patients by ZIP
Code Table. For example, total Medicare patients on Table 4 (Line 9) must match the total of the Medicare
Column D on the Patients by ZIP Code Table.
•
Charges and collections by payer on Table 9D relates to insurance enrollment on Table 4. For example,
dividing Medicaid revenue on Table 9D, Line 3, Column B by Total Medicaid Patients on Table 4, Line 8
equals the average collection per Medicaid patient.
•
Reporting of managed care revenue on Table 9D relates to member months on Table 4. Dividing managed
care capitation revenue by member months equals average capitation per member per month (PMPM). For
example, dividing Medicaid capitated revenue (Table 9D, Line 2a, Column B − (c1 + c2 + c3 − c4)) by
Table 4, Line 13a, Column A equals Medicaid PMPM.
•
If you submit Grant Reports, the total number of patients reported on the grant table(s) must be less than or
equal to the corresponding number on the Universal Report for each cell.
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Instructions for Table 5: Staffing and Utilization
Table 5 and the Selected Service Detail Addendum collect data on services provided to patients during the
calendar year.
Four lines have been added to provide more detailed data on pharmacy personnel.
TABLE 5: STAFFING AND UTILIZATION
This table provides a profile of health center personnel (Column A), the number of clinic (in-person) visits they
render (Column B), the number of virtual visits they render (Column B2), and the number of unduplicated
patients served in each service category (Column C).
Service categories that may reflect visits and patients include:
•
Medical
•
Dental
•
Mental health
•
Substance use disorder
•
Other professional
•
Vision
•
Enabling
The patient count will often involve duplication across service categories (e.g., a patient may be reported in both
medical and dental patient counts), though it is always unduplicated within service categories (e.g., regardless of
number of medical visits or types of medical providers seen, the patient is only counted once as a medical
patient). This is unlike the Patients by ZIP Code Table and Tables 3A, 3B, and 4, where an unduplicated count of
patients across all service categories is reported.
The major staffing service categories on Table 5 are consistent with cost categories used for financial reporting
and provide adequate detail on personnel categories for program planning and evaluation purposes.
Personnel full-time equivalents (FTEs) in Column A is reported only on the Universal Report table, not the Grant
Report tables. Grant Reports provide data on patients served in whole or in part with section 330(h) (HCH),
section 330(g) (MHC), and/or section 330(i) (PHPC) funding and the visits they had during the year. This
includes all visits supported with either grant or non-grant funds.
PERSONNEL FULL-TIME EQUIVALENTS (FTES), COLUMN A
Table 5 includes personnel FTE for all individuals who work in programs and activities that are within Form 5B
of the health center’s scope of project for all service delivery sites included in the UDS. Report all personnel in
terms of annualized FTEs.
•
55
Report FTEs of all personnel supporting health center operations defined by the scope of project in Column
A. Personnel may provide services on behalf of the health center under many different arrangements,
including but not limited to salaried full-time, salaried part-time, hourly wages, National Health Service
Corps (NHSC) assignment, under contract (paid based on hours worked or FTE), interns, residents,
preceptors, or donated time (volunteers).
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•
DO NOT report FTEs for individuals who are paid by the health center on a fee-for-service basis in the FTE
column, because their work is not based on time and there is no basis for determining their hours. Visits with
providers paid through this arrangement are still reported in Column B or B2 and the patients who received
those services are reported in Column C.
Identifying Employment Type and Calculating FTEs
The following describes the basis for determining someone’s employment type for purposes of reporting on FTEs:
•
One full-time equivalent (FTE = 1.00) describes personnel who worked the equivalent of full-time for one full
year. Each health center defines the number of hours for “full-time” work and may define it differently for
different positions.
•
The FTE is based on employment contracts for providers and other personnel.
•
In some health centers, different positions have different definitions of full time. Positions with different time
expectations should be calculated on whatever they have as a base for that position. Some positions, per
employment contracts, consider working 36 hours per week full time and would be considered 1.00 FTE. In
this case, an 18-hour-per-week personnel would be considered 0.50 FTE regardless of whether other
personnel in other positions work 40-hour weeks.
•
The FTE of personnel receiving full-time benefits for the full year would be considered full-time = 1.00 FTE.
•
Hourly personnel with no or reduced benefits who work more than full-time (i.e., overtime) will have an FTE
greater than 1.00.
•
For personnel who do not receive all of the paid time off of full-time personnel (i.e., vacation, holidays, and
sick benefits), the effective FTE is calculated by dividing worked hours by adjusted full-time hours (full-time
hours minus paid time off hours that full-time personnel receive).
Reporting FTEs on the Appropriate Line on Table 5
Allocate all personnel time by function among the major service categories listed. DO NOT parse out the
components of an encounter. The nurse who handles a referral after a visit as a part of that visit would not be
allocated out of nursing. The nurse who collects vitals on a patient, who is then placed in the exam room, and later
provides instructions on wound care, for example, would not have a portion of the time counted as health
education—it is all a part of nursing.
Report an individual who is employed as a full-time provider for a full year as 1.00 FTE regardless of the number
of direct patient care hours they provide. Providers who have released time to compensate for on-call hours, have
weekly administrative sessions when they DO NOT see patients, or receive paid leave for continuing education or
other reasons are still considered full-time per their employment contract. Similarly, DO NOT count providers
who are routinely required to work more than 40 hours per week as more than 1.00 FTE.
Note: Count loan-repayment recipients as full-time. Note that the FQHC Medicare intermediary has different
definitions for full-time providers; these are NOT to be used for UDS reporting.
The time spent by providers performing tasks in what could be considered non-direct-service clinical activities,
such as charting, reviewing labs, filling or renewing prescriptions, returning phone calls, arranging for referrals,
participating in quality improvement (QI) activities, supervising, etc., is all considered part of their overall
medical care services time and should not be separately reported in a non-clinical support category.
The one exception to this rule is when a chief medical officer/medical director is engaged in non-clinical activities
at the corporate level (e.g., attending board of directors or senior management meetings, advocating for the
health center before the city council or Congress, writing grant applications, participating in labor negotiations,
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negotiating fees with insurance companies), in which case time can be allocated to the non-clinical support
services category. This does not, however, include non-clinical activities in the medical area, such as supervising
the clinical personnel, chairing or attending clinical meetings, developing clinical schedules, or writing clinical
protocols.
Example FTE calculations are provided in the FAQ for Table 5 and Selected Service Detail Addendum.
Personnel by Major Service Category
Personnel are distributed into categories that reflect the types of services they provide as independent providers.
Whenever possible, the contents of major service categories have been defined to be consistent with definitions
used by Medicare. The following summarizes the personnel categories; a more detailed, though not exhaustive,
list appears in Appendix A.
Medical Care Services (Lines 1–15)
Physicians, nurse practitioners (NPs), physician assistants (PAs), and certified nurse midwives (CNMs) who are a
primary source of medical care delivery, as permitted under their license, are included as medical providers.
Supporting medical personnel include nurses and other medical, medical laboratory, and medical X-ray personnel.
•
•
•
Physicians (Lines 1–7)
o
Report physicians on Lines 1–7 consistent with their licensure. Physicians with dual boarding may be
allocated into two lines, such as internal medicine and pediatrics, based on time spent or patients seen, but
both provider FTE and visits must be allocated.
o
Report licensed interns and residents on the line for the specialty designation they are working toward and
credit them with their own visits. (Thus, count a family practice intern as a family physician on Line 1.)
o
DO NOT report psychiatrists, ophthalmologists, pathologists, or radiologists here. They are separately
reported on Lines 20a, 22a, 13, and 14, respectively.
o
DO NOT report naturopaths, acupuncturists, community and behavioral health aides/practitioners, or
chiropractors on these lines. Report these providers on Line 22 (Other Professionals).
Nurse Practitioners (Line 9a)
o
Report NPs, advanced practice registered nurses (APRNs), and advanced practice nurses (APNs) on Line
9a.
o
DO NOT report psychiatric NPs (included on Line 20b, Other Licensed Mental Health Providers) or
CNMs, (reported on Line 10) on this line.
Physician Assistants (Line 9b)
o
o
•
Report CNMs on Line 10.
Nurses (Line 11)
o
57
DO NOT include psychiatric PAs here (included on Line 20b, Other Licensed Mental Health Providers).
Certified Nurse Midwives (Line 10)
o
•
Report PAs on Line 9b.
Report licensed registered nurses, licensed practical and vocational nurses, home health and visiting
nurses, clinical nurse specialists, and public health nurses.
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•
•
Other Medical Personnel (Line 12)
o
Report medical assistants, nurses’ aides, and all other personnel, including unlicensed interns or residents,
providing services in conjunction with services provided by a physician, NP, PA, CNM, or nurse.
o
DO NOT report non-medical personnel here.
DO NOT report personnel dedicated to QI or HIT/EHR informatics here. Report them on Line 29b,
Quality Improvement Personnel.
DO NOT report patient health records or patient support personnel here. Report them on Line 32,
Patient Support Personnel.
Laboratory Personnel (Line 13)
o
•
Report pathologists, medical technologists, laboratory technicians and assistants, and phlebotomists.
o
Some or all of nurses’ time may be in this category if they have dedicated times that they are assigned to
this responsibility.
o
DO NOT report the time of a physician (except a pathologist) here.
X-ray Personnel (Line 14)
o
o
Report radiologists, X-ray technologists, and X-ray technicians.
DO NOT include physician time (except radiologists) here, even if they were taking or reading X-rays or
performing sonograms.
Dental Services (Lines 16–19)
•
Dentists (Line 16)
o
•
Dental Hygienists (Line 17)
o
•
Report licensed dental hygienists.
Dental Therapists (Line 17a)
o
o
•
Report general practitioners, oral surgeons, periodontists, and endodontists providing prevention,
assessment, or treatment of a dental problem, including restoration.
Several states and American Indian or Alaska Native communities license dental therapists.
Report personnel on this line only if they have a state license or tribal designation as such.
Other Dental Personnel (Line 18)
o
Report dental assistants, advanced dental assistants, aides, and technicians.
Behavioral Health Services
The term “behavioral health” is synonymous with the prevention or treatment of mental health and substance use
disorders. All visits, providers, and patients classified by health centers as “behavioral health” must be parsed into
mental health or substance use disorders. Centers may choose to identify all behavioral health services as Mental
Health Services if there is no way to reasonably split these services.
Mental Health Services (Lines 20a–20c)
Mental health services include psychiatric, psychological, psychosocial, or crisis intervention services.
•
58
Psychiatrists (Line 20a)
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•
Licensed Clinical Psychologists (Line 20a1)
•
Licensed Clinical Social Workers (Line 20a2)
•
Other Licensed Mental Health Providers (Line 20b)
o
•
Report other licensed mental health providers, including psychiatric social workers, psychiatric NPs,
family therapists, and other licensed master’s degree–prepared providers.
Other Mental Health Personnel (Line 20c)
o
Report unlicensed personnel and support personnel, including “certified” personnel, who provide
counseling or treatment, or who support mental health providers.
o
Unlicensed interns or residents in any of the professions listed on Lines 20a through 20b are reported on
Line 20c, unless they possess a separate license under which they are practicing. Thus, a licensed clinical
social worker (LCSW) doing a psychology internship may be reported on Line 20a2 until they receive a
license to practice as a psychologist.
Substance Use Disorder Services (Line 21)
•
Report personnel who provide substance use disorder services, including substance use disorder social
workers, psychiatric nurses, psychiatric social workers, mental health nurses, clinical psychologists, clinical
social workers, alcohol and drug abuse counselors, family therapists, and other individuals providing
substance use disorder counseling and/or treatment services.
•
Neither licenses nor credentials are required by the UDS for substance use disorder personnel. Substance use
disorder providers are credentialed according to the health center’s standards.
•
Report medical providers treating patients with substance use diagnoses in the medical services category on
Lines 1 through 10, NOT as substance use disorder providers. Additional information about substance use
disorder treatment by medical providers is collected in the Selected Service Detail Addendum to this table.
•
DO NOT report physicians, NPs, PAs, CNMs, or Certified Registered Nurse Anesthetists (CRNAs) who
completed the one-time training on substance use disorder treatment required under the Medication Access
and Training Expansion Act and have a current Drug Enforcement Administration (DEA) registration that
includes Schedule III authority to provide medications for opioid use disorder (MOUD) here. Report MOUD
providers on Lines 1–10 (if medical), Line 20a for psychiatrists, or Line 20b for psychiatric NPs. Additional
information about MOUD services is collected in Appendix E, Other Data Elements.
Other Professional Health Services (Line 22)
Other professional personnel may provide an array of services and care important to primary and other care
delivery that support or complement the services of other providers.
•
Report personnel who provide other professional health services. Some common professions include
occupational, speech, and physical therapists; registered dieticians; nutritionists; podiatrists; naturopaths;
chiropractors; acupuncturists; and community and behavioral health aides and practitioners. A more complete
list is included in Appendix A.
•
These professionals are generally credentialed and privileged by the health center’s governing board to act in
accordance with their approved job descriptions.
•
DO NOT report other professionals working in the WIC programs here. Report WIC nutritionists and other
professionals working in WIC programs on Line 29a, Other Programs and Services Personnel.
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Vision Services (Lines 22a–22d)
Report providers who perform eye exams for detection, care, treatment, and prevention of vision problems,
including those that relate to chronic diseases such as diabetes, hypertension, thyroid disease, and arthritis, or for
the prescription of corrective lenses.
•
Ophthalmologists (Line 22a)
o
•
Optometrists (Line 22b)
o
•
Report MDs specializing in the provision of medical and surgical eye care.
Report doctors of optometry (OD) who provide routine eye care services.
Other Vision Care Personnel (Line 22c)
o
Report ophthalmologist and optometric assistants, aides, and technicians.
Pharmacy Services (Lines 23a–23d)
•
Report personnel supporting pharmaceutical services.
•
DO NOT report the time (or cost) of personnel spending all or part of their time in assisting patients to apply
for free drugs from pharmaceutical companies through pharmacy assistance programs (PAPs) here. Report
them on Line 27a, Eligibility Assistance Workers. If personnel work as a pharmacy assistant, for example,
and also provide PAP enrollment assistance, allocate time spent in each category.
•
DO NOT include time for individuals who work at a 340B contract pharmacy, since they are paid fee-forservice, and not based on time.
•
DO NOT report personnel who manage pharmacy 340B contracts here. Report them on Line 30a as nonclinical support personnel.
•
Pharmacists (Line 23a)
o
•
Clinical Pharmacists (Line 23b)
o
•
Report licensed clinical pharmacists, including board certified specialties (e.g., board certified
pharmacotherapy specialist, ambulatory care) on Line 23b. DO NOT allocate to other clinical or nonclinical lines.
Pharmacy Technicians (Line 23c)
o
•
Report pharmacists supporting pharmaceutical services, such as dispensing medications prescribed by
health care providers, providing pertinent drug information to health care teams and providers, and
informing patients about proper usage of medications and side effects.
Report fully licensed pharmacy technicians.
Other Pharmacy Personnel (Line 23d)
o
Report pharmacist assistants and other supporting pharmaceutical services.
Enabling Services (Lines 24–29)
•
Case Managers (Line 24)
o
60
Report personnel who assist patients in the management of their health and social needs, including
assessment of patient medical and/or social service needs; establishment of service plans; and
maintenance of referral, tracking, and follow-up systems.
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•
o
Include personnel who are trained as—and specifically called—case managers, as well as individuals
called care coordinators, referral coordinators, and other local titles.
o
Case managers may provide health education and/or eligibility assistance in the course of their case
management functions. DO NOT parse out this time unless the personnel have dedicated time to other
enabling service categories.
Health Education Specialists (Line 25)
o
•
Outreach Workers (Line 26)
o
•
•
•
61
Report personnel who provide transportation for patients (e.g., van drivers) or arrange for transportation
(e.g., for bus or taxi vouchers), including personnel who arrange for local transportation or longerdistance transportation to major cities in extremely remote clinic locations.
Eligibility Assistance Workers (Line 27a)
o
•
Report personnel conducting case finding, education, or other services designed to identify potential
patients or clients and/or facilitate access or referral of potential health center patients to available health
center services.
Transportation Workers (Line 27)
o
•
Report patient and community health educators with or without specific degrees.
Report personnel (e.g., patient navigators, certified assisters, eligibility workers) who provide assistance
in securing access to available health, social service, pharmacy, and other assistance programs, including
Medicaid, Medicare, WIC, Supplemental Security Income (SSI), food stamps through the Supplemental
Nutrition Assistance Program (SNAP), Temporary Assistance for Needy Families (TANF), PAPs, and
related assistance programs, as well as personnel hired under the HRSA Outreach and Enrollment grants.
Interpretation Personnel (Line 27b)
o
Report personnel whose full-time or dedicated time is devoted to translation and/or interpretation
services.
o
DO NOT include the portion of the time a nurse, medical assistant, or other support personnel providing
interpretation, translation, or bilingual services during their other activities.
Community Health Workers (Line 27c)
o
Report lay members of communities who work in association with the local health care system in both
urban and rural environments and usually share ethnicity, language, socioeconomic status, and/or life
experiences with the community members they serve. Personnel may be called community health
workers, community health advisors, lay health advocates, promotoras, community health representatives,
peer health promoters, or peer health educators.
o
They may perform some or all of the tasks of other enabling services workers. If some of their time is
dedicated to these other functions, report them on those lines.
o
DO NOT include personnel better classified under other service categories, such as Other Medical
Personnel (Line 12) or Other Dental Personnel (Line 18).
Personnel Performing Other Enabling Service Activities (Line 28)
o
Report all other personnel performing enabling services not described above. Complete the “specify” field
to describe the personnel positions.
o
If a service does not fit the strict descriptions for Lines 24 through 27c, its inclusion on Line 28 must
include a clear detailed statement of what is being reported.
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o
DO NOT use enabling services, especially Other Enabling Services (Line 28), as a catchall, all-inclusive
category for services that are not included on other lines. Often, such services belong on Line 29a (Other
Programs and Related Services Personnel) or are services that are not separately reported on the UDS.
o
Check such services with the UDS Support Center prior to submission.
Other Programs and Related Services Personnel (Line 29a)
Some health centers operate programs that (although within their scope of project and often important to the
overall health of their patients) are not directly a part of the listed medical, dental, behavioral, or other
professional health services (also referred to as “umbrella agencies”).
•
Report personnel for these programs, such as WIC programs, job training programs, Head Start or Early Head
Start programs, shelters, housing programs, child care, frail elderly support programs, adult day health care
(ADHC) programs, fitness or exercise programs, public/retail pharmacies, etc., on this line. Complete the
“specify” field to describe the personnel positions.
Quality Improvement Personnel (Line 29b)
Although QI is a part of virtually all clinical and administrative positions, some individuals have specific
responsibility for the design and oversight of QI systems.
•
Report individuals that spend all or a substantial portion of their time dedicated to these activities. They may
have clinical, information technology (IT), or research backgrounds, and may include QI nurses, data
specialists, statisticians, and designers of HIT (including EHRs and electronic medical records [EMRs]).
•
Report personnel who support HIT to the extent that they are working with the QI system on Line 29b.
•
Continue to report personnel who document services in the HIT in the appropriate service category, not here.
•
DO NOT include on this line the time of providers, such as physicians or dentists, who are also involved in
the QI process. Their time is to remain on the service category lines.
Non-Clinical Support Services (Lines 30a–32)
•
•
•
62
Management and Support Personnel (Line 30a)
o
Report the management team, including the CEO, chief financial officer (CFO), chief information officer
(CIO), chief medical officer (CMO), chief operations officer (COO), and human resources (HR) director,
as well as other non-clinical support and office support personnel.
o
For medical directors or other personnel whose time is split between clinical and non-clinical activities,
report here only that portion of their FTE corresponding to the corporate management function. (See
limits on non-clinical time under Personnel Full-Time Equivalents.)
Fiscal and Billing Personnel (Line 30b)
o
Report personnel performing accounting and billing functions in support of health center operations for
services performed within the scope of project.
o
DO NOT include the CFO here. Report the CFO on Line 30a, Management and Support Personnel.
IT Personnel (Line 30c)
o
Report information systems technical personnel who maintain and operate the computing systems that
support functions performed within the scope of project.
o
Report IT personnel managing the hardware and software of an HIT (including EHR/EMR) system on
Line 30c.
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•
o
Report IT personnel performing data entry as well as providing training and technical assistance functions
as part of the other medical personnel or appropriate service category for which they perform these
functions.
o
DO NOT report IT personnel designing medical forms and conducting analysis of HIT data here. Report
as part of the QI functions on Line 29b.
Facility Personnel (Line 31)
o
•
Report personnel with facility support and maintenance responsibilities, including custodians,
housekeeping personnel, groundskeepers, security personnel, and other maintenance personnel. If facility
functions are contracted (e.g., janitorial services), DO NOT include an FTE; but report the contracted
costs on Line 14 on Table 8A.
Patient Services Support Personnel (Line 32)
o
Report intake personnel, front desk personnel, and patient health records personnel.
Note: The non-clinical category for this report is more comprehensive than that used in some other program
definitions and includes all such personnel working in a health center, whether an individual’s salary was
supported by the BPHC grant or other funds included in the scope of project. Where appropriate, and when
identifiable, report personnel included in a health center’s federally approved budget indirect cost rate here.
VISITS, COLUMNS B AND B2
Report only clinic (in-person) and virtual visits that meet the countable visit definitions, as described in the
Instructions for Tables that Report Visits, Patients, and Providers section of the UDS Manual.
Report Clinic Visits (Column B) and Virtual Visits (Column B2). These are mutually exclusive, and total visits
are calculated by adding Columns B and B2.
Clinic Visits, Column B
•
Report any documented in-person encounter between a patient and a licensed or credentialed provider who
exercises their independent professional judgment in the provision of services to the patient at that time as a
visit in Column B.
•
Report all such visits that occurred during the calendar year rendered by salaried, contracted, or volunteer
providers. Report visits on the same line as the provider who conducted the visit. Most visits reported in
Column B will be provided by personnel identified in Column A.
•
Visits purchased from contracted providers on a fee-for-service basis should also be reported, even though the
FTE of the provider is not reported.
Note: DO NOT report encounters that are screenings, tests, or vaccines (such as for COVID-19) as visits. Only
report encounters that meet the full definition as a visit.
Virtual Visits, Column B2
•
Report any documented virtual (telemedicine) encounter between a patient and a licensed or credentialed
provider who exercises their independent professional judgment in the provision of services to the patient at
that time as a visit in Column B2.
•
Report all such visits that occurred during the calendar year rendered by salaried, contracted, or volunteer
personnel. Report visits on the same line as the provider who conducted the visit. Most visits reported in
Column B2 will be provided by personnel identified in Column A.
•
Virtual visits purchased from contracted providers on a fee-for-service basis should also be reported.
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Note: Telemedicine is a growing model of care delivery. It is important to remember that payer, state, and federal
telehealth definitions, regulations, and billing requirements regarding the acceptable modes of care delivery, types
of providers, informed consent, and location of the patient and/or provider are not applicable in determining
virtual patient visits for UDS reporting.
Virtual Visit Considerations
•
Virtual visit reporting should be consistent with the health center’s scope of project.
•
Virtual visits must meet the countable visit definition.
•
All reporting requirements regarding multiple visits in the same service category in the same day apply,
except that two different providers based out of two different in-scope service delivery sites may be reported
as two visits.
•
Report virtual visits where:
o
The health center provider provided care to a patient who was elsewhere (i.e., not physically at the health
center).
o
The health center patient received services through telemedicine by a non–health center provider paid for
by the health center or by a volunteer provider who was at the health center.
o
The provider was not physically present at the health center when providing care to the patient, who was
in a separate location. The provider must have had remote access to the patient’s health record at the time
of the visit to review it and record their activities.
o
Interactive, synchronous audio or audio-video telecommunication systems that permit real-time
communication between the provider and the patient were used.
o
Services are coded and charged as telehealth services, even if a third-party payer does not recognize or
pay for such services. Generally, these charges would be similar to a comparable clinic (in-person) visit
charge.
Note: Use codes that will result in accurate identification of virtual visits. These include telehealth-specific codes
with the CPT or Healthcare Common Procedure Coding System (HCPCS) codes such as G0071, G0406-G0408,
G0425-G0427, G2025, modifier “.95,” or Place of Service code “02” to identify virtual visits.
•
DO NOT report:
o
as a virtual visit situations in which the health center does not pay for virtual services provided by a non–
health center provider (referral).
o
other modes of telemedicine services (e.g., store and forward, remote patient monitoring, mobile health)
or provider-to-provider consultations.
o
a separate clinic (in-person) visit at the originating clinic.
Visits Purchased from Non-Personnel Providers on a Fee-For-Service Basis
Report these visits in Column B (clinic) or B2 (virtual) even though no corresponding FTEs are included in
Column A. To count, the visit must meet the following criteria:
•
the service was provided to a patient of the health center by a provider who is not part of the health center’s
personnel (neither salaried, volunteer, nor contracted on the basis of time worked) although they meet the
center’s credentialing policies,
•
the service was paid for in full by the health center, and
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•
the service otherwise met the definition of a visit.
DO NOT include unpaid referrals, referrals where a third party (e.g., the patient’s insurance company) will make
the payment directly to the provider, or referrals where only nominal amounts, including facility fees, are paid
although the negotiated payment may be less than the provider’s “usual, customary, and reasonable” (UCR) rates.
Visit Considerations by Personnel Line
Nurses, Line 11
•
Services may be provided under standing orders of a medical provider, under specific instructions from a
previous visit, or under the general supervision of a physician, NP, PA, or CNM who has no direct encounter
with the patient during the visit. These services must meet the requirement of exercising independent
professional judgment.
•
Report nurse visits that meet all visit criteria. See instructions for Countable Visits. Most patient services
provided by a nurse DO NOT meet the full visit criteria.
•
Report triage services provided by nurses and visiting nurse services when a nurse sees patients independently
in the patients’ homes to evaluate their condition(s).
•
Report visits charged and coded as CPT 99211 only when all components of visit requirements were met.
•
DO NOT report a service if it is a follow-up or completion of services from another visit (e.g., nurse calls to
check up on how a patient is doing after a visit, nurse checks wound or removes sutures, nurse provides
vaccines), even if it occurs at a later date.
•
DO NOT report encounters with a nurse where the primary purpose is to conduct a lab test, give an injection,
or dispense or administer a drug, regardless of the level of observation needed, as a visit.
•
Most states prohibit a licensed vocational nurse or licensed practical nurse from exercising independent
professional judgment; DO NOT count visits for them.
Dentists, dental hygienists, and dental therapists, Lines 16, 17, and 17a
•
Report only one visit per patient per day, regardless of the number of dental providers who provide services
(e.g., dentist and dental hygienist both see the patient) or the volume of service (i.e., number of procedures)
provided.
•
DO NOT report the application of dental varnishes, fluoride treatments, or dental screenings, absent other
comprehensive dental services, as a visit.
•
DO NOT report as a dental visit medical providers who examine a patient’s dentition or provide fluoride
treatments.
•
DO NOT report as a dental visit a phone call between the patient and provider for a check up on a completed
procedure or service.
•
DO NOT credit services of dental students or anyone other than a licensed dental provider with dental visits,
even if these individuals are working under the supervision of a licensed dental provider.
•
Exception: Report the visits of a supervising dentist’s student (i.e., the dentist is overseeing dental students
enrolled in a graduate education program leading to a license as a dentist) as long as the supervising dentist:
65
o
has no other responsibilities, including the supervision of other personnel, at the time services are
furnished by the students;
o
has primary responsibility for the patients;
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o
o
reviews the care furnished by the students during or immediately after each visit; and
documents the extent of their participation in the review and direction of the services furnished to each
patient.
Other mental health, Line 20c
•
Report visits with unlicensed mental health personnel regardless of any billing practices at the center. DO
NOT report their visits elsewhere.
Substance use disorder, Line 21
•
In programs that include the regular use of narcotic agonists or antagonists or other medications on a regular
basis (daily, every three days, weekly, etc.), report only the individualized or group counseling services as
visits.
•
DO NOT report the counseling by medical or psychiatric providers of patients to determine or diagnose their
medical needs, including medication assistance and substance use disorder visits. Report as medical or
psychiatry visits based on the provider of these services.
•
DO NOT report the dispensing of drugs, regardless of the level of oversight that occurs during that activity.
Other professional, Line 22
•
Report visits by other professional health service providers included in Appendix A.
•
Describe these services in a clear, detailed statement using the “specify” box.
•
Check the reporting of other professional services with the UDS Support Center or UDS Reviewer.
Vision services, Lines 22a–22d
•
DO NOT report the services of students or anyone other than a licensed vision service provider as vision
services visits.
•
DO NOT report retinography (imaging of the retina), whether performed by a licensed vision service provider
or anyone else, as a visit unless accompanied by a comprehensive vision exam.
•
DO NOT report fitting glasses as a visit, regardless of who performs the fitting.
Pharmacy, Line 23
•
Pharmacy personnel are not considered providers on the UDS (see Appendix A), and therefore visits are NOT
reported.
•
Some states license clinical pharmacists whose scope of practice may include ordering labs and reviewing and
altering medications or dosages. Despite this expanded scope of practice, DO NOT report clinical pharmacist
encounters with patients as visits.
Case managers, Line 24
•
Case management visits must be documented in the patient’s health record.
•
When a case manager serves an entire family (e.g., helping with housing or Medicaid eligibility), report only
one visit, generally for an adult member of the family, regardless of documentation in other charts.
•
Case management is rarely the only type of service provided to a patient during the year.
•
Case managers often contact third parties in the provision of their services. DO NOT count these encounters.
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Health education, Line 25
•
Report only services provided one-on-one with the patient.
•
Health education is provided to support the delivery of other health care services and is rarely the only type of
service provided to a patient during the year.
•
DO NOT report group or community education classes or visits.
DO NOT Report Visits or Patients for Services Provided by the Following:
•
Other Medical Personnel, Line 12
•
Other Programs and Services, Line 29a
•
Laboratory Personnel, Line 13
•
Quality Improvement Personnel, Line 29b
•
X-ray Personnel, Line 14
•
Management and Support Personnel, Line 30a
•
Other Dental Personnel, Line 18
•
Fiscal and Billing Personnel, Line 30b
•
Other Vision Care Personnel, Line 22c
•
IT Personnel, Line 30c
•
Pharmacy Personnel, Line 23
•
Facility Personnel, Line 31
•
Outreach Workers, Line 26
•
Patient Support Personnel, Line 32
•
Transportation Personnel, Line 27
•
Eligibility Assistance Workers, Line 27a
•
Interpretation Personnel, Line 27b
•
Community Health Workers, Line 27c
•
Other Enabling Services, Line 28
Additionally, some encounters cannot be reported as countable visits regardless of who provides them. Please
review the Services and Individuals NOT Reported on the UDS Report section for specifics.
Note: Columns B and B2 are grayed out on the lines listed above.
PATIENTS, COLUMN C
A patient is an individual who has at least one countable visit during the calendar year. For further details, see the
Instructions for Tables that Report Visits, Patients, and Providers section.
•
Report an unduplicated patient count in Column C for each of the seven categories of services shown below
for which patients had visits reported in Columns B or B2 during the calendar year.
o
Medical services (Line 15)
o
Mental health services (Line 20)
o
Vision services (Line 22d)
o
Dental services (Line 19)
o
Substance use disorder services (Line 21)
o
o
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Other professional services (Line 22)
Enabling services (Line 29)
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•
Report an individual only once as a patient in each service category (e.g., medical, dental) under which they
received services, regardless of the number of visits they had or the different providers they saw during the
year.
•
Because patients must have at least one countable visit, the number of patients cannot exceed the number of
visits.
•
Patients reported on Table 5 must be included as patients on the demographics tables: Patients by ZIP Code
Table and Tables 3A, 3B, and 4.
•
DO NOT report individuals who only receive services for which no visits are generated (e.g., laboratory,
imaging, pharmacy, transportation, and outreach).
Note: Column C is grayed out on the detail lines within service categories.
SELECTED SERVICE DETAIL ADDENDUM
The Selected Service Detail Addendum to Table 5 provides data on integrated primary care and behavioral health
treatment services. Integrated behavioral health reported in the addendum includes:
•
mental health services provided by medical providers during medical visits,
•
substance use disorder services provided by medical providers during medical visits, and
•
substance use disorder services provided by mental health providers during mental health visits.
The addendum is reported on the Universal Report only.
The information reported in the Selected Service Detail Addendum only reflects medical providers and their
mental health services and medical or mental health providers and their substance use disorder treatment services
that are NOT already being reported in the mental health and/or substance use disorder sections on the
main part of Table 5. The sum of mental health and substance use disorder services visits reported in the main
part of Table 5 and the addendum to Table 5 provide a combined count of mental health and substance use
disorder services provided.
The Selected Service Detail Addendum is divided into two service categories: mental health and substance use
disorder detail.
•
The Mental Health Services Detail (by type of medical provider), Lines 20a01–20a04, is a subset of medical
visits and patients reported on Lines 1–10 in the main section of Table 5.
•
The Substance Use Disorder Detail (by type of medical provider), Lines 21a–21d, is a subset of medical visits
and patients reported on Lines 1–10 in the main section of Table 5.
•
The Substance Use Disorder Detail (by type of mental health provider), Lines 21e–21h, is a subset of mental
health visits and patients reported on Lines 20a–20b in the main section of Table 5.
All visits reported in the addendum will also be included in the main part of Table 5 as either medical or mental
health visits. Some visits provided by medical providers may include both mental health and substance use
disorder treatment and will be counted in each section of the addendum, in addition to being counted as a medical
visit in the main part of Table 5.
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Note: To identify visits where a mental health or substance use disorder treatment service may have been
rendered, include at a minimum all visits in which the reported providers coded ICD-10 codes specified on Table
6A, Lines 18 through 19a for substance use disorder treatment provided as part of a mental health or medical
visit and Lines 20a through 20d for mental health treatment provided as part of a medical visit.
Providers, Column A1
•
Report the number of individual providers (not FTE) by type who provided mental health and/or substance
use disorder services. Medical providers can be counted once in each section if they provide both mental
health and substance use disorder services.
•
If the provider is a contract provider paid by visit or service, DO NOT count an FTE on the main part of Table
5, but count the provider in the addendum.
Clinic Visits, Column B
•
Report the number of clinic (in-person) visits, by provider type, where the service in whole or in part included
treatment for mental health (on Lines 20a01 through 20a04) or substance use disorder services (on Lines 21a
through 21h).
Virtual Visits, Column B2
•
Report the number of virtual visits, by provider type, where the service in whole or in part included treatment
for mental health (on Lines 20a01 through 20a04) or substance use disorder services (on Lines 21a through
21h).
Patients, Column C
•
Report the number of patients seen for a clinic (in-person) or virtual mental health or substance use disorder
service by provider(s) in the given line.
•
Report patients (and their visits) for each type of provider listed who were seen during the year for these
services. This may result in the same patient appearing on more than one line in the addendum.
FAQ FOR TABLE 5 AND SELECTED SERVICE DETAIL ADDENDUM
1. How do we determine FTE?
Use employment contracts to determine FTE. For example, a physician hired as full-time personnel who, per
their employment contract, is only required to work four 9-hour sessions (36 hours) per week, is considered
full-time.
2. Our physicians work 35-hour weeks. Do we report as 0.875 (35 divided by 40) FTE?
No. Count them as 1.00 FTE. BPHC does not require 40-hour workweeks. Use whatever workweek time is
considered full-time at your organization. For example, some organizations use 2,080 hours, others use 1,820,
and others may have other standards for determining what is full-time.
3. Do we calculate FTE for personnel with no or reduced benefits the same way we do for personnel
receiving full benefits?
No. If personnel receive no or reduced benefits, calculate FTE based on paid hours. For example, in a health
center that has a 40-hour workweek (2,080 hours/year), an individual who works 20 hours per week all year
(i.e., 50% time) is reported as 0.50 FTE; an individual who works full-time for 4 months out of the year is
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reported as 0.33 FTE (4 months ÷ 12 months). If an individual with no benefits works 2,200 hours out of
2,080 full-time hours, report as 1.06 FTE.
4. How do I report the FTEs for a provider who regularly sees patients 75% of the time and covers afterhours call for the remaining 25% of their salary?
Report personnel who are hired as full-time providers as 1.00 FTE regardless of the number of direct patient
care hours they provide. Count as 1.00 FTE providers hired as full-time who have released time to
compensate for on-call hours, who have released time to compensate for hours spent on clinical committees,
or who receive leave for continuing education or other activities.
DO NOT adjust for the time spent by a physician (for example) while not in contact with the patient, such as
charting, reviewing labs, filling prescriptions, returning phone calls, or arranging for referrals. These tasks are
considered part of their time as a physician. The exception to this rule is when a medical director or chief
medical officer is engaged in non-clinical activities at the corporate level, in which case time is allocated to
the non-clinical category. This does not, however, include non-clinical activities in the medical area, such as
chairing or attending meetings, supervising personnel, writing clinical protocols, designing formularies,
setting hours, or approving specialty referrals.
5. Our nurses perform services that cross service categories. Do we allocate the FTE and visit activity
accordingly?
That depends on if their time is distinctly allocated by function among the major service categories. If, for
example, a full-time nurse provides direct medical services and provides some patient education while seeing
the patient for medical care, they would be counted as 1.00 FTE on Line 11 (Nurses). If that nurse provided
case management services during 10 dedicated hours per week and provided medical care services for the
other 30 hours per week, the time would be allocated as 0.25 FTE case manager (Line 24) and 0.75 FTE nurse
(Line 11). Another example includes a nurse who dedicates 20 hours to medical care and 20 hours to
providing health education each week would split their 1.00 FTE, with 0.50 FTE as a medical nurse and 0.50
FTE as a health educator.
6. If I report costs for case management services on Table 8A, do I have to report case managers on
Table 5?
If a health center reports costs for case management services, one would expect to see case managers reported
on Table 5, unless the service was contracted with no personnel time specifically identified. Similarly, if there
are personnel on Table 5, one would expect costs on Table 8A unless personnel are volunteers. Some services
DO NOT involve personnel. Spending funds on bus tokens, for example, would involve transportation costs
on Table 8A, but no personnel on Table 5.
7. How are contracted personnel and their activities reported on Table 5?
If the contracted personnel are paid based on time worked (for example, one day per week), report the FTE on
Table 5, Column A, and report the visits and patients receiving services from this provider. (See Appendix B
for a more complete discussion of calculating the FTE of these providers.) If the contracted personnel are paid
on a fee-for-service basis, DO NOT report FTE on Table 5, Column A, but report the visits and patients. This
may require additional explanation in your UDS Report to clarify why visits and patients are reported, but no
FTE.
8. How should activity be reported on Table 5 for behavioral health providers who provide both mental
health and substance use disorder services?
Some health centers have integrated the positions of mental health provider and substance use disorder
provider into a single position, which they call a behavioral health provider. In this instance, the health center
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has two choices. The first is to assert that substance use disorder problems are mental health problems and
classify its behavioral health personnel as mental health personnel on Lines 20a, 20a1, 20a2, 20b, or 20c.
Another method is to carefully record the time and activities of these dual function providers. In this case,
identify each visit as either a mental health visit or a substance use disorder visit so the patients and visits can
be correctly classified. In addition, keep track of providers’ time so that FTEs on Table 5 (and associated
costs on Table 8A) can be accurately allocated and recorded to the appropriate line.
9. If a psychiatric NP provides mental health and substance use disorder services to the same patient
during a visit, how should we count this?
Report the visit under mental health in the main part of Table 5. DO NOT count the visits as one of each type.
In the addendum, separately report the substance use disorder service provided by the mental health personnel
during the visits. Classify the provider and costs (on Table 8A) as mental health.
10. Do I count the time of volunteer providers, interns, or residents?
Yes. Volunteers, interns, and residents are licensed practitioners, and their time is counted like that of any
other practitioner. Note, however, that some may work shorter days because they are in educational sessions,
may have more vacation time or other time off than other practitioners, or, in the case of volunteers, DO NOT
have vacations or holidays. This would make them less than full-time. See the more complete discussion of
counting volunteers, interns, and residents in Appendix B.
11. We contract with many licensed physicians to read our test results: an ophthalmologist reads the
retinal photos that our medical assistant takes, a radiologist over-reads the X-rays that our X-ray tech
takes, the outside laboratory’s pathologist provides the test results from their machines, and a
consulting cardiologist confirms findings of our electrocardiograms (EKGs). Should we report them as
personnel, and do we report what they do as visits?
Report the costs for tests on Table 8A.
DO NOT report these activities, which are important to the provision of comprehensive care to patients, as
visits.
Tests are NOT counted as visits anywhere in the UDS.
DO NOT report the time (FTE) of any individual who is working on a contract basis when the payment is not
for their time worked but, rather, for the activity that they perform.
Under some circumstances, the EHBs may identify a system edit (costs with no personnel) that you will need
to explain.
12. Where do we report community health workers that we employ?
Report personnel with responsibility as community health workers on Line 27c, as described in the Enabling
Services section. If, however, you are using this term to describe someone who is performing the tasks
normally associated with a medical assistant, an outreach worker, or another job title, count them in the
corresponding category.
13. Where do we report medical providers whose only activity at a visit is providing MOUD?
MOUD provided by a medical provider is to be counted as medical. Report this activity on the line of the
credentialed personnel providing this treatment (physicians are counted in medical [Lines 1–8], even if they
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only provide substance use disorder services at the visit). Additionally, report the activity in the substance use
disorder section of the addendum (physicians are counted on Line 21a of the addendum).
DO NOT count them on the substance use disorder line of the main part of Table 5.
14. How do I count participants in a group session?
Only group treatment sessions for substance use disorders, mental health, or behavioral health may be
counted. The visit must be recorded in each participant’s chart. Each patient charted in a group session must
be billed and the service must be paid consistent with health center policy by either the patient, insurance, or
another contract maintained by the health center. If some patients or visits are billed and others are not, count
only those that are billed.
DO NOT count a group encounter with a patient that is not recorded in a patient health record. DO NOT
report group medical visits or group health education visits. Although in some instances they may be billable,
the UDS specifically does not count these as visits.
15. Are virtual/telemedicine visits only permitted after a clinic (in-person) visit at the health center?
No, although virtual visits may occur after a clinic (in-person) visit. If the first or only visit is a countable
virtual visit, the health center must register the patient and collect and report all relevant demographic,
service, clinical, and financial data on the UDS tables.
16. Should the total number of patients reported on Table 3A be equal to the sum of the several types of
service patients on the main part of Table 5?
Not unless you provide only one type of service to a patient. On Table 5, report patients for each type of
service received. For example, count a patient who receives both medical and dental services once as a
medical patient on Line 15 and once as a dental patient on Line 19.
17. Should a patient who received only a medication refill for a mental health condition be counted on the
addendum of Table 5?
No. If medication refills were the only services provided, the service will NOT be considered a visit, and the
patient and service will NOT be counted on the main part of Table 5 or the addendum to Table 5. Only count
services that fully meet the countable visit definition.
The addendum is intended to capture treatment services for mental health (by medical providers) and
substance use (by medical and mental health providers). DO NOT include services that only provide mental
health or substance use disorder screenings, medication delivery or refills, patient education, referral, or case
management.
18. Which provider types and what activity are included in the addendum?
Medical providers who provide mental health or substance use treatment are included in the addendum.
Mental health providers who provide substance use treatment are also included in the addendum. Examples of
provider activity reported in the addendum include:
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•
A physician who sees a patient for treatment of depression.
•
An NP who is seeing a patient for diabetes and who is also treating them for signs of anxiety.
•
A PA providing MOUD services to a patient with opioid use disorder.
2023 UDS MANUAL | Instructions for Table 5
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•
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A licensed clinical psychologist seeing a patient for mental health problems and exacerbated substance
use disorder.
2023 UDS MANUAL | Instructions for Table 5
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TABLE 5: STAFFING AND UTILIZATION
Calendar Year: January 1, 2023, through December 31, 2023
Line
Personnel by Major Service Category
1
2
3
4
5
7
8
9a
9b
10
10a
11
12
13
14
15
Family Physicians
General Practitioners
Internists
Obstetrician/Gynecologists
Pediatricians
Other Specialty Physicians
Total Physicians (Lines 1–7)
Nurse Practitioners
Physician Assistants
Certified Nurse Midwives
Total NPs, PAs, and CNMs (Lines 9a–10)
Nurses
Other Medical Personnel
Laboratory Personnel
X-ray Personnel
Total Medical Care Services (Lines 8 + 10a–
14)
Dentists
Dental Hygienists
Dental Therapists
Other Dental Personnel
Total Dental Services (Lines 16–18)
Psychiatrists
Licensed Clinical Psychologists
Licensed Clinical Social Workers
Other Licensed Mental Health Providers
Other Mental Health Personnel
Total Mental Health Services (Lines 20a–c)
Substance Use Disorder Services
Other Professional Services (specify___)
16
17
17a
18
19
20a
20a1
20a2
20b
20c
20
21
22
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FTEs (a)
Clinic Visits
(b)
Virtual
Visits (b2)
Patients (c)
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