FDIC_Screener_22_07_08_clean

FDIC Cognitive Interviews:

Screener for 2023 FDIC [Survey of Household Use of Banking and Financial Services]

Interview Date and Time:___________

Note: The following is the script that is generally followed by the recruiters for placing return calls to potential participants who reach a recruiter at the toll-free number, or who have responded to our recruitment flyer or ad by leaving their name and phone number in a voicemail, and for intercept screening at venues where flyers are posted. If returning a call, recruiters will only speak to the potential participant whose name was indicated on the recording. If the number is answered by a voicemail message, the recruiter will not leave any message but will call back at another time. If the potential participant is not available or not at home, the recruiter will simply thank the person who answered the phone and try again at another time.

Hello, this is [NAME] from (NORC at the University of Chicago/Research Support Services).

INCOMING: Thanks for calling us about participating in one of our studies. I just need to get a little bit of background information to start.

OUTGOING: I’m returning your call. You left us a message indicating your interest in participating in a paid interview for a study we are conducting. We are helping the Federal Deposit Insurance Corporation make sure that questions on one of its surveys make sense to different types of people. So, we are looking for people who are interested in helping us by giving their reactions to the questions. If you are interested and eligible, we will invite you to <a virtual, on-line/an in-person> interview, which will take about an hour. At the end of the interview, you will receive an electronic $40 gift card to offset the cost of participation. To make sure you are eligible for the study, I need to ask you a few questions. This will only take about 5 minutes. Can we begin? IF NO, ASK FOR A BETTER TIME TO CALL BACK.

1. What is your age?

|___|___|

__ DK/REF

1a. [IF DK/REF TO #1] Can I please confirm, which of these age groups are you?

__ Under 18

__ 18-29

__ 30-39

__ 40-49

__ 50-64

__ 65+

__ REF

__ DK

2. How much do you participate in making financial decisions for yourself or your household?

__ A lot

__ Some

__ Not at all

__ DK/REFUSE

3. Do you or anyone in your household have a checking or savings account now?

__ YES

__ NO

__ DK/REFUSE

4. In the past 12 months, did you or anyone in your household buy something interest-free by making monthly payments?

__ YES

__ NO

__ DK/REF

5. In the past 12 months, did you or anyone in your household buy something interest-free by making one payment every two weeks, for example using a “Pay-in-4” plan?

__ YES  ASK Q5a

__ NO  SKIP TO Q6.

__ DK/REFUSE

5A. In the past 12 months, have you or anyone age 15 or older in your household had a credit card from Visa, MasterCard, American Express, or Discover? Please do not include debit cards.

__ YES

__ NO

__ DK/REFUSE

6. In the past 12 months, did you or anyone in your household own or use any cryptocurrency such as Bitcoin, Ether, or any other virtual currency or stablecoin?

__ YES

__ NO

__ DK/REF

7. Some companies offer services like Earned Wage Access, Instant Pay, or On-Demand Pay, so workers can get money they’ve earned before their next scheduled paycheck. In the past 12 months, did you or anyone in your household use a service like this?

__ YES

__ NO

__ DK/REF

8. In the past 12 months, did you or anyone in your household pay a fee to get your tax refund faster than the IRS would provide it? This includes products like refund anticipation loans and refund advances.

__ YES

__ NO

__ DK/REF

9. What is your gender?

__ MALE

__ FEMALE

__ SOMETHING ELSE

10. What is the highest level of education you have completed?

__ LESS THAN HIGH SCHOOL DIPLOMA

__ HIGH SCHOOL DIPLOMA

__ SOME COLLEGE/VOC. ED/AA DEGREE

__ COLLEGE DEGREE (4-YEAR/BA/BS)

__ GRADUATE SCHOOL

11. What is your total annual household income? Is it…

__ Under $30,000

__ Between $31,000 and $75,000

__ Over $75,000

12. Are you of Hispanic, Latino, or Spanish origin?

__ YES

__ NO

__ DK/REF

13. What is your race? You may say more than one. (IF NECESSARY, READ CATEGORIES ALOUD) MARK ALL THAT APPLY.

__White,

__Black or African American,

__American Indian/Alaskan Native,

__Asian, or

__Native Hawaiian and Other Pacific Islander?

__OTHER ______________________

__DK/REF

14. When was the last time you participated in a research focus group or interview?

__ LESS THAN 6 MONTHS AGO

__ 6 MONTHS AGO OR MORE

__ REF

__ DK

15. IF SCHEDULING FOR ONLINE ASK: If you are eligible to participate, do you have access to a computer, tablet, or smartphone with an Internet connection?

__ YES

__ NO

__ NOT SURE/DK

END: RECORD RESPONDENT NAME AND CONTACT INFORMATION ON SEPARATE CONTACT INFORMATION SHEET.

Contact Information

Project: FDIC

Name ______________________________________________________________________

Address ____________________________________________________________________

City, State, ZIP________________________________________________________________

Phone Number _______________________________________________________________

Email Address________________________________________________________________

Are you most easily reached by:

__ Phone

__ Text message

__ Email

If you are eligible, the interviews will take place the week(s) of ______________. What are the best days and times of that week for you to spend about an hour talking to the interviewer without distractions?

Days: _­­­­­­­­­­­­­­­­­­­­­­­________________

Times: ________________

READ CLOSING TEXT BELOW TO THANK AND END THE CALL

Thank you for your answers. The Recruiting Manager will let me know if you qualify based on your responses. If you are eligible, we will be in touch with you within 3 days.

Do you know anybody else who might be interested and available to participate in the study? They cannot be someone in your same household.

__Yes THANK AND MAKE NOTE OF NAME AND PHONE NUMBER

__No

____________________________________________________________________________

IF R IS SELECTED FOR AN INTERVIEW, ASK AUDIO RECORDING QUESTION BEFORE SCHEDULING THE DATE AND TIME.

We’d like to record the interview. This allows us to carefully review the discussion and draw the proper conclusions. Will that be alright with you?

Yes

No

Date: __________________________ Time: __________________________

CONNECT CONTACT INFO SHEET TO SCREENER BY ID NUMBER BUT STORE SECURELY AND SEPARATELY.

2023 FDIC: Recruitment Screener 7