Respondent Portal Training EIA-914 Nov 2023

Training for the EIA Respondent Portal
Monthly Crude Oil and Lease Condensate, and
Natural Gas Production Report (Form EIA-914)

November 2023
U.S. Energy Information Administration
Office of Energy Statistics

U.S. Energy Information Administration

Independent Statistics & Analysis

www.eia.gov

This presentation addresses the following:
• How to register for and use the EIA Respondent Portal
• How to sign in, navigate and submit the webform, including data validation

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How to Access the EIA Respondent Portal
Access Instructions

All EIA-914 respondents will register for an account in the EIA Respondent Portal to access the EIA-914 webform.
Respondents will receive a one-time email with a new Entity ID that will appear in the Respondent Portal.
Once registered, respondents can use the Sign In section of this page.
•
•
•
•

Follow the link to EIA’s online reporting system which will be provided.
First time users click on the Register button
Please use the Google Chrome internet browser
Use this link to access the EIA Respondent Portal: https://survey.eia.gov

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Registration via the EIA Respondent Portal
Access Instructions

Enter the information provided to you
via the invitation email to register:
•
•
•
•
•

Email
First and last name
Entity ID
Phone
Company name

*Note: Please include all contact
information provided in the invitation
email, including Entity ID. We
recommend using the copy/paste
function to avoid mistakes.
Optional information includes your job title
and manager’s identification information.

55555911

Click on the radial button yes/no to indicate
if you are responsible for submitting data
on behalf of your company.

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Registration via the EIA Respondent Portal
Access Instructions

Once the registration information has been entered,
and the information matches what EIA has on file for
your company, EIA will send an email with
instructions for accessing the Respondent Portal.

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Registration via the EIA Respondent Portal
Access Instructions

Note: if the contact information entered on the registration
page does not match the information provided in the invitation
email, an EIA Customer Care Team member will contact you
via email with instructions to continue access to the
Respondent Portal.

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Registration via the EIA Respondent Portal
Access Instructions

Respondents will receive an email that confirms their registration approval with a
temporary password and instructions on how to proceed. Once this email is
received, return to the Respondent Portal to continue the registration process.

Thomas Leckey, Acting Director
Office of Survey Operations

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Registration via the EIA Respondent Portal
Access Instructions

On the Respondent Portal landing page, enter your email address as the User Name and the temporary
password provided in the registration approval email.
Click Sign In to continue the registration process. If you have any problems with your password, click on the
Trouble Signing in? link for instructions to reset your password.

john.doe@yahoo.com

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Registration via the EIA Respondent Portal
Access Instructions

You will be required to reset your temporary
password to a permanent one that meets the EIA
security requirements. Click Submit to continue the
registration process.
Once you have created a new password, you will
receive a confirmation screen as follows:

Click on the Return to Respondent Portal link to
log in once more with your Username (email
address) and new password to proceed to your
EIA-914 webform.

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Registration via the EIA Respondent Portal with Two-Factor Authentication
Access Instructions

After your successful log in with a
permanent password, EIA will send a
one-time passcode via email. Enter the
eight-digit passcode and click on Verify
One Time Passcode to proceed to your
EIA-914 webform.
Note: this passcode expires within five
minutes. If you mistype the code or pass
the five-minute expiration, simply click on
the Resend button and check your email
for a new passcode. This two-factor
authentication step will be required for
log in each time you access the
Respondent Portal.
A note about two-factor authentication: The cybersecurity threat landscape is constantly changing and evolving. Cyber-attacks are becoming more
sophisticated and require network and system defenders to deploy more advanced protection capabilities. Two-factor authentication is one such
capability that decreases risk of compromise by creating additional complexity for the attacker to compromise a system.

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Registration via the EIA Respondent Portal
Access Instructions

The final step to access the EIA-914 webform is to view and agree to EIA’s Warning Privacy and Security Notice.
Respondents can read the Rules of Behavior by clicking on the link provided then click on the Agree button to proceed.

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Accessing Your EIA-914 Webform
My Dashboard

My Dashboard is a landing page that allows the respondent to (1) navigate to forms that need to be filed, (2) view
completed surveys and (3) compose and/or view any messages between the respondent and EIA.
The Dashboard will present the number of cycles needing to be filed, the number of completed surveys, and any
messages to the Respondent. To begin filing EIA-914 data via the webform, click on the To Do button.

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Accessing Your EIA-914 Webform
My To Do

The To Do tab provides a link to the webform(s) your company is required to file.
Click on the ID number (hyperlinked in blue) to access the EIA-914 webform.
EIA-914 data are confidential and protected by the Confidential Information Protection and Statistical Efficiency Act (CIPSEA).

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Best Practices Using the EIA-914 Webform

Browser

Navigation

Navigation

Print

Google Chrome is the
best option for optimal
portal and webform
performance. Other
browsers will work;
however, some
visibility issues may
occur.

Click on the EIA logo
at the top of any
screen to return to the
EIA Respondent
Portal Dashboard at
any time

Utilize the back button
within the webform
rather than your
browser’s back
button. This button is
located at the bottom
of each screen.

Utilize the print button
within the webform
rather than your
browser’s print
function. This button
is located at the
bottom of each
screen.

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Filing the EIA-914 Webform – Section 1
Section 1

Section 1 contains pre-loaded
respondent identification
information.
If you need to change any of
the information in Section 1,
you must contact EIA for
assistance.
Email: eia4usa@eia.gov
Phone: 1-855-EIA-4USA
(1-855-342-4872)
If you mark YES to 1.1, 1.2, enter
the operator name, location (state)
and any applicable comment. If
you mark YES to 1.3, enter the
subsidiary/affiliate company and
any applicable comment.

Click Continue to proceed to
Section 2.

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Filing the EIA-914 Webform – Section 2
Section 2

Section 2 collects Monthly
Natural Gas Production by
State/Area.

Tool tip for help topics

Instructions on what to report
are provided in the Webform.
Use the ( ) tool tip for help
topics and additional
information on how to fill out
this section and all
subsequent sections of the
form.
Once complete, click on the
Continue button to proceed
to Section 3.

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Filing the EIA-914 Webform – Section 2
Section 2 Comments

Respondents are encouraged
to submit comments using the
(
) button. EIA provides a
preset list of comments from
which to choose. Once the
comment field is chosen, click
on the submit button. This
will change the (
) from
gray to black.
Once complete, click on the
Continue button to proceed
to Section 3.

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Filing the EIA-914 Webform – Section 3
Section 3

Section 3 collects Monthly
Crude Oil and Lease
Condensate Production by
State/Area.
Respondents are
encouraged to use the
(
) button to enter
comments for Section 3.
Once complete, click on
the Continue button.

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Filing the EIA-914 Webform - Review Section
Review

The Review section
provides a summary of all
information entered for
Sections 1 through 3.
Scroll down the page to
review all data entered.
Make changes if needed,
then click on the Submit
button.

Scroll down to
view Sections 1
through 3

Clicking Submit will cause
the EIA-914 submission to
be edited.
Use the
button to
print a copy of the entire
form.

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Using the Exception Dashboard
Exception Dashboard

Once the EIA-914 form is
submitted, the system will apply
edit validation rules to the data.
If there are errors, a Review
Errors banner will appear.
Click Close to continue. This
will return the respondent to the
Review tab.
The system will provide a list of
potential errors found within the
data submission via the
Exception Dashboard.

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Using the Exception Dashboard
Exception Dashboard

The Exception Dashboard
provides a list of any errors
found in the data submission,
the location of the error, a
description of the error, and
an option to enter an override
comment.
The Exception Dashboard is
a scrollable banner found at
the top of the page. Use the
scroll bar on the far right to
view all potential errors.

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Types of EIA-914 Data Validation Edits and Troubleshooting in the System
Three Types of Data Validation Edits
Edit Types

Possible
Scenario

Triggers Edit

Troubleshoot Edit
Error Message

Correct Data
Field

Enter
Comment

1. Data entry failure

An alpha
character is
entered

Navigate away
from the field

The data field
cannot contain an
alpha character



x

2. Submit fail

NGLP is greater
than NGGW

Press submit
button

NGLP cannot be
greater than NGGW



x

3. Submit fail comment
required

Current data in
state X was null
in the previous
cycle*

This value was null
last month; change
or provide an
explanation





Press submit
button

* Null (Blank cell) implies there is no operated properties in a state/area. Applies to section 2 & 3.
* Zero (0) implies there is no production in operated properties in a state/area. Applies to section 2 & 3.
NGLP = Natural gas lease production
NGGW = Natural gas gross withdrawals

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Using the Exception Dashboard
Exception Dashboard –
FIXING MISKEYED DATA
(submit fail edit)

In this example, the
respondent miskeyed 2,900
MMcf for Production (sales)
and meant to key 1,900.
Notice that for this error, the
exception dashboard does
NOT contain the option to
override (
).
Once the error is fixed, click
Submit and the exception
dashboard will convert the
error from pink to yellow.
Change the typo to
1,900 and resubmit
to clear the edit flag
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Using the Exception Dashboard

Exception Dashboard
OVERRIDE COMMENT

The system flagged data reported in
Section 3 for Texas. It identified that
no data were reported for Texas in
the previous month.
Notice the flagged data field is
identified with a ( ) icon.
Scroll to Section 3 and either (1)
change erroneous data or (2) enter
an override comment explaining why
the data are valid. When complete,
click the Submit button.

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Using the Exception Dashboard
Exception Dashboard –
OVERRIDE COMMENT

Certain edits can be
overridden if the response
provided is satisfactory.
To override an edit, click on
the speech bubble (
) on
the exception dashboard
line. Enter the reasoning
for why the data are correct
in the Override Comment
field and click submit.
Once the override is
accepted, the exception
dashboard will convert the
row error from pink to
yellow.

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Form EIA-914 Submission
Review & Submit

When the submission
passes all edits, the
respondent will see the
green banner indicating
that the submission was
successfully received.

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Navigating the Respondent Portal – Completed Surveys
My Completed Surveys

Once a form is successfully submitted to
EIA, the Completed Surveys tab will
populate with a list of all resolved and
accepted survey submissions.

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Navigating the Respondent Portal - Messages
Messages

The Messages tab will
house all correspondence
between the respondent
and EIA.
To send a message to
EIA, click on the
New Message button to
compose a message.

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Navigating the Respondent Portal - Messages
Messages

To send a message to EIA, click
on the button

This function will initiate a secure
message to EIA’s support staff.
The subject and message fields
are required. Respondents can
use the Add button to send
attachments if necessary.
Click the Send Message button
and a tracking number will be
provided for the successful
transmission of your message.

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Navigating the Respondent Portal – Contact EIA
Contact EIA

Contact information is provided for
respondent support via mail, phone
and email.

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EIA-914 Monthly Crude Oil and Lease Condensate, and Natural Gas
Production Report

If you have questions, please contact the EIA Survey Support Team at:
• Email: EIA4USA@eia.gov
• Phone: 1-855-EIA-4USA (1-855-342-4872)
• Link to the EIA Respondent Portal: https://survey.eia.gov

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