D Attachment D_ECS TACC Semi-Annual Interview Protocol

Voluntary Partner Surveys to Implement Executive Order 12862 in the Health Resources and Services Administration

Attachment D_ECS TACC Semi-Annual Interview Protocol

Early Childhood Systems Technical Assistance and Coordinating Center (ECS TACC) Customer Satisfaction Surveys

OMB: 0915-0212

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OMB Control Number: 0915-0212

Expiration: 4/30/2024


ECS TACC Semi-Annual Survey Interview Protocol


Public Burden Statement: The purpose of this information collection request is to assess participant satisfaction with various training and TA activities offered through a contracted TA provider, Altarum Institute. The OMB control number for this project is 0915-0212, expiring 04/30/2024. Public reporting burden for this collection of information is estimated to average 0.75 hours per response, including the time for reviewing instructions, searching existing data sources, and completing and reviewing the collection of information. Send comments regarding this burden estimate or any other aspect of this collection of information, including suggestions for reducing this burden, to HRSA Reports Clearance Officer, 5600 Fishers Lane, Room 14N136B, Rockville, Maryland, 20857.


Thank you very much for meeting with us today. My colleague and I are from Altarum Institute, a public health research and consulting firm based in Washington, DC. As you know, Altarum, in partnership with James Bell Associates (JBA), Change Matrix LLC (CM), Georgetown University Center for Child and Human Development (GUCCHD), and the Morehouse School of Medicine Center for Maternal Health Equity (MSM CMHE), received funding from the Health Resources and Services Administration (HRSA) to provide technical assistance for State Early Childhood Comprehensive Systems Initiative recipients as they build integrated prenatal-to-3 (P-3) systems.

The purpose of this interview is to understand your experience with the Technical Assistance that you received. We would like to know what went well and what did not go well. This interview will be completed semi-annually with you throughout the grant period.

Your name will not be connected to any specific comments you share with us. We will use the information you provide to improve technical assistance for the ECCS awardees.

We would like to ask you permission to audio record this interview to ensure we are accurately capturing your feedback. Only the research team will review the audio files and the transcripts. They will not be shared with any other personnel. At the end of this project, all interviews—audio files and transcripts—will be destroyed. Do we have your permission to record this interview?

Do you have any questions about the purpose of this interview, your privacy, or anything else?

The following questions will be based on the ECS TACC technical assistance that you have received thus far.

  1. I see in your TA plan your goals and objectives for the TA were… (have goals and objectives available). How much progress do you think has been achieved in reaching the following goals?



  1. What aspects of the technical assistance received contributed to progress on accomplishing your TA goals? Did any aspects of the TA impede progress?



  1. What were other challenges to accomplishing these goals? How did you address these challenges?



  1. In what ways is your organization using the technical assistance received?



  1. What policy or system changes have been made based on the technical assistance received?



  1. What policy or system changes do you anticipate making based on the technical assistance received?



  1. To what extent do you think these changes will be sustained? Why do you think they will or will not be sustained?



  1. Please describe the types of effects that you anticipate these policy and system changes to have on health equity.



  1. Did your state partners participate in any of the TA that was provided? What have you heard from them about the experience?



  1. What was the most helpful aspect of TA that your organization received from ECS TACC? Why was it the most helpful?



  1. Were there any aspects of participating in ECS TACC that were less helpful or were burdensome? Why were these less helpful or burdensome? How can they be improved?



  1. Do you have any lessons learned to share with other ECCS TA recipients?



  1. Do you have any other suggestions for improving the technical assistance received? Suggestions for future TA topics?



  1. Is there anything else you would like to share regarding your organization’s experience with ECS TACC?



Thank you for participating in the interview! Please feel free to contact me if you have any questions or think of anything you would like to add.





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