| 3137-0081 Estimated Annual Reporting Burden |
|
|
No. of Respondents |
Hours per Response |
Total Hours |
Cost |
|
| Customer Satisfaction Surveys |
8,250 |
0.25 |
2062.50 |
$62,823.75 |
|
| Focus Groups |
200 |
1.00 |
200.00 |
$6,092.00 |
|
| Usability Testing |
825 |
0.50 |
412.50 |
$12,564.75 |
|
| Small Discussion Groups |
200 |
1.00 |
200.00 |
$6,092.00 |
|
| Customer Comment Card/Complaint Form |
500 |
0.20 |
100.00 |
$3,046.00 |
|
| TOTALS |
9,975 |
|
2975.00 |
$90,618.50 |
|
|
|
|
|
|
|
| Customer Satisfaction Surveys:15min (=0.25 hr) |
|
|
|
|
|
| Focus Groups: 60min (=1.0 hr) |
|
|
|
|
|
| Usability Tests: 30min (=0.50 hr) |
|
|
|
|
|
| Small Discussion Groups: 60min (=1.0 hr) |
|
|
|
|
|
| Customer Comment Card/Complaint Form: 12 min (=0.20 hr) |
|
|
|
|
|
| Cost based on average mean of Museum and Library Professionals: $30.46/hr |
|
|
|
|
|
| May 2022: |
|
|
|
|
|
| https://www.bls.gov/oes/current/oes254022.htm |
|
|
|
$29.77 |
Librarian |
| https://www.bls.gov/oes/current/oes254012.htm |
|
|
|
$31.14 |
Museum Curator |
| https://www.bls.gov/oes/current/oes254021.htm |
|
|
|
$30.46 |
Average |