Attachment A-22. Text Message Reminders

Attachment A-23. Test Message Reminders

Activity

In-depth interviews
w/ Exiters and
Possible Exiters

Focus groups w/
Exiters and Possible
Exiters

Focus groups with
Vocational Service
Providers

In-depth interviews
with State Agency
Leads

Activity

Qualitative Data Collection
Text Type
Text Message

Scheduling text sent
immediately after
scheduling interview.
Reminder text sent
day before scheduled
interview.
Scheduling text sent
immediately after
scheduling focus
group.
Reminder text sent
day before scheduled
focus group.

Your interview for the BBS is [DATE] at [TIME].
Questions? Call 1-855-516-3665. Msg&data rates may
apply. Reply STOP to cancel.
DON’T FORGET! Your interview for the BBS is tomorrow
at [TIME]. Questions? Call 1-855-516-3665. Msg&data
rates may apply. Reply STOP to cancel.
Your focus group for the BBS is [DATE] at [TIME]. Get
into the focus group here: [MS TEAMS LINK]. Questions?
Call 1-855-516-3665. Msg&data rates may apply. Reply
STOP to cancel.
DON’T FORGET! Your focus group for the BBS is
tomorrow at [TIME]. Get into the focus group here: [MS
TEAMS LINK]. Questions? Call 1-855-516-3665.
Msg&data rates may apply. Reply STOP to cancel.
Scheduling text sent
Your focus group for the BBS is [DATE] at [TIME]. Get
immediately after
into the focus group here: [MS TEAMS LINK]. Questions?
scheduling focus
Call 1-855-516-3665. Msg&data rates may apply. Reply
group.
STOP to cancel.
Reminder text sent
DON’T FORGET! Your focus group for the BBS is
day before scheduled tomorrow at [TIME]. Get into the focus group here: [MS
focus group.
TEAMS LINK]. Questions? Call 1-855-516-3665.
Msg&data rates may apply. Reply STOP to cancel.
Scheduling text sent
Your interview for the BBS is [DATE] at [TIME].
immediately after
Questions? Call 1-855-516-3665. Msg&data rates may
scheduling interview. apply. Reply STOP to cancel.
Reminder text sent
DON’T FORGET! Your interview for the BBS is tomorrow
day before scheduled at [TIME]. Questions? Call 1-855-516-3665. Msg&data
interview.
rates may apply. Reply STOP to cancel.
Quantitative Data Collection

Text Type

Survey w/ Exiters
and Possible Exiters

Reminder text sent
weekly to nonrespondents until
survey complete.

MI Pilot with Exiters

Scheduling text sent
immediately after
each scheduled
session.
Reminder text sent
day before each
scheduled session.

Text Message

DON’T FORGET to complete the BBS survey! Log in
details were sent to you in the mail. Questions? Call 1855-516-3665. Msg&data rates may apply. Reply STOP
to cancel.
MI Pilot
Your meeting for the BBS is [DATE] at [TIME]. Questions?
Call 1-855-516-3665. Msg&data rates may apply. Reply
STOP to cancel.
DON’T FORGET! Your meeting for the BBS is tomorrow
at [TIME]. Questions? Call 1-855-516-3665. Msg&data
rates may apply. Reply STOP to cancel.
Thank You

Attachment A-23. Test Message Reminders

In-depth interviews
w/Exiters and
Possible Exiters
Focus groups
w/Exiters and
Possible Exiters

Thank you text after
completion of
interview/focus
group.

Thank you for your participation in the BBS! We
appreciate your time. We will mail your [AMOUNT] Visa
pre-paid debit card.

Thank you text after
completion of
interview.
Thank you text after
completion of each
session.

Thank you for your participation in the BBS! We
appreciate your time.

Focus groups w/
Vocational Service
Providers
Survey w/Exiters
and Possible Exiters
In-depth interview
w/State Agency
Leads
MI Pilot sessions
w/Exiters

Thank you for participation in the BBS meeting! We
appreciate your time. [AMOUNT] will be added to your
study debit card. We will call you again in [X
MONTHS/WEEKS].

If respondents reply to our text messages, they will receive the following message if they say something
other than “STOP”:
"This number is not set up to receive text messages. Please call 1-855-516-3665 if you have questions or
need help."