Transportation Audits Management System (TAMS) Application Survey

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery (GSA)

3090-0297_Instrument_Req 50_TAMS Application Survey

Transportation Audits Management System (TAMS) Application Survey

OMB: 3090-0297

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TAMS Application Survey

Instructions

Q0

Intro

Welcome to the TAMS Survey
 
This survey is designed to collect stakeholder feedback to ensure continued
success of GSA's Transportation Audits Management System (TAMS). Please
take a few minutes to answer the questions below. If you have any issues or
questions about the survey please contact us at tams.auditsdivision@gsa.gov.
Your feedback is important to us!

Q1

Satisfaction

1. Overall, how satisfied are you with TAMS?
Response required

Neither Satisfied nor
Very Dissatisfied

Dissatisfied

Dissatisfied

Satisfied

Very Satisfied

Q1.2
Display this question
If Satisfaction Very Dissatisfied Is Selected
Or Satisfaction Dissatisfied Is Selected

1a. How can we improve your experience with TAMS?



https://feedback.gsa.gov/survey-builder/SV_9misMYsgaVRLczj/edit

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Q2

Application element satisfaction

2. Please rate your satisfaction with each of the following: 
Response required

Neither
Satisfied
nor

Very
Dissatisfied

Dissatisfied

Dissatisfied

Very
Satisfied

Satisfied

N/A

Site Layout
Ease of Use
Time to Complete a
Task
Help Desk Support

Q3

3. To what extent do you agree or disagree with this statement: I was able to
easily accomplish what I needed to do. 
Response required

Strongly Disagree

Disagree

Neither Agree nor
Disagree

Agree

Strongly Agree

Q4

4. Select the role that best describes you today.
Response required

Agency User
Agency Delegate
Transportation Service Provider (TSP) User
Transportation Service Provider (TSP) Delegate
Contract Auditor

Q5

TAMS hours per week

5. Roughly how many hours do you spend on TAMS in an average week? 
Response required

Less than 1 hour
1-3 hours
3-10 hours
10-20 hours
Over 20 hours

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Q6

Additional feedback

6. Do you have any additional comments or suggestions? 



Q7

Contact Info

7. If you would like someone to contact you about TAMS, please provide the
following information:

Phone Number



Email Address


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End of Survey

We thank you for your time spent taking this survey.
Your response has been recorded.

https://feedback.gsa.gov/survey-builder/SV_9misMYsgaVRLczj/edit

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