Appendix A
November 2023
Assumptions
Note #
Number of interconnected VoIP service providers subject to information collection requirements: 12 [number used on previous Appendix A versions]
Systems replacing webpage / system each year: 3 [number used on previous Appendix A versions]
VoIP residential penetration:
YEAR |
2021 [most recent data available] |
Accounts at year end in millions (#) |
32.617 |
Initial registrations in year (##) |
0.6 |
Churn in millions (###) |
6.5234 |
Other changes in millions (####) |
6.5234 |
Registrations in millions (initial+churn+other) |
13.6468 |
IVoIP phone sales (#####) |
9.5419 |
# Source: FCC Voice Telephone Services Report, Nationwide Subscriptions, Interconnected VoIP Subscriptions, Consumer-grade service. Available here: https://www.fcc.gov/sites/default/files/vts_national_table_1.xlsx
## Actual number unknown. Estimate unchanged from previous filing
### Percentage of VoIP customers that change providers each year: 20% [estimate used on previous Appendix A versions]
#### Other causes of additional registration, such as laptop users registering temporary locations, expressed as registrations per total number of accounts: 20% [estimate used on previous Appendix A versions]
##### Estimated as New accounts (Initial registrations in year) + 1/3 of churn phones + 20% of prior year existing accounts (replacement phones). [formula used on previous Appendix A versions, using 2020 accounts as prior year existing accounts]
Annual costs for additional server space, memory, communications, and backup/recovery service associated with registration systems (per provider). [estimate used on previous Appendix A versions] $1,000
Hourly rate for development of web based software and internal data systems based on hourly rate for 2023 GS 13 Step 5 [Washington-Baltimore-Northern Virginia] ($60.83) and increased by 80% to reflect overhead and other loadings. [formula used on previous Appendix A versions, but simplified in 2023 using actual GS 13 Step 5 hourly rate instead of annual salary] $109.49
Assumptions – continued
Hourly rate for service representatives based on hourly rate for 2020 GS 7 Step 5 [Washington-Baltimore-Northern Virginia] ($28.84) and increased by 80% to reflect overhead and other loadings. [formula used on previous Appendix A versions, but simplified in 2023 using actual GS 7 Step 5 hourly rate instead of annual salary] $51.91
Value of consumer time based on average hourly earnings for all private employment from
(Bureau of Labor Statistics, Average hourly earnings, Total private, June 2023) https://www.bls.gov/news.release/empsit.t19.htm $33.58
Annual programming maintenance hours associated with registration information and E911 notification systems. [estimate used on previous Appendix A versions] 300
Percentage of existing customers that will require telephone follow-up in order to obtain registration information and certification statement. [estimate used on previous Appendix A versions] 10%
Average time to contact a customer, explain the purpose of the call and obtain registration information and customer certification (hours). [estimate used on previous Appendix A versions] 0.25
Telephone contacts generated per hundred registrations. [estimate used on all previous Appendix A versions] 1 (1%)
Average service representative hours to handle each registration including time to verify that customer understands any E911 limitations. [estimate used on previous Appendix A versions] 0.15 hours or 9 minutes
Average customer hours to complete registration and verify that they understand the E911 limitations of providers (average for online & operator calls). [estimate used on previous Appendix A versions] 0.09 hours or 5.4 minutes
Number of consortiums that have developed or will develop router based gateways to relay E911 calls from Internet platforms to the E911 network. 2
Number of gateway routers employed in each E911 network. [number used on previous Appendix A versions] 75
Cost per gateway router. [number used on previous Appendix A versions] $125,000
Amortization period in years for router hardware [number used on previous Appendix A versions] 5
Connections to LEC specialized routers [numbers used on previous Appendix A versions] 200
Connections in same city. 75
Connections in different cities. 125
Monthly cost of connections between gateway routers and specialized routers [numbers used on previous Appendix A versions]
Connections in same city. 300
Connections in different cities. 1000
Assumptions – continued
Programmer hours needed by a service provider to develop, test & deploy and manage automated systems registering customer information to the ILEC ALI databases, under the assumption that these have largely been developed by 2008. [retained this estimate, used on previous Appendix A versions] 500
Monthly charge per telephone number for ILEC handling of E911 calls (includes access to ALI databases and specialized routers). [number used on previous Appendix A versions]. $0.50
Annual programmer time per provider to monitor storage of computerized records and perform backups (one hour per month). [number used on previous Appendix A versions] 12
|
Estimated Burden Hours to the Public |
Estimated Dollar Burden to the Public |
B. Making registered location information available to or through the ALI databases |
|
|
(Number of routers x cost per router/amortization years) x consortiums See notes 14, 15, 16 and 13. |
|
$3,750,000 |
[(number of connections in same city x cost of connections in same city x 12 months) + (number of connections in different cities x cost of connections in different cities x 12 months)]x consortiums See notes 17, 18 and 13. |
|
$3,540,000 |
Programmer hours x cost per hour x providers See notes 19, 4 and 1. |
6,000 |
$656,940 |
Avg. customers per year x ILEC monthly charge x 12 months. See notes 2 and 20. |
|
$195,702,000 |
Total burden for making registered location information available to or through the ALI databases. |
6000 |
$203,648,940 |
C. Customer Notification |
|
|
|
|
|
|
Estimated Burden Hours to the Public |
Estimated Dollar Burden to the Public |
D. Record of customer notification |
|
|
|
|
|
|
144 |
$15,767 |
Total record keeping burden |
144 |
$15,767 |
Summary for all cost elements |
|
|
Total Hours and Costs |
1,258,426 |
$246,376,838 |
File Type | application/vnd.openxmlformats-officedocument.wordprocessingml.document |
Author | Emily Talaga |
File Modified | 0000-00-00 |
File Created | 2023-11-09 |