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pdfTaxpayer Compliance Burden Survey
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Internal Revenue Service
Your experience matters to us.
TCB
Want to take the
survey on the web?
Taxpayer Compliance Burden Survey
See the back cover
for instructions.
Frequently Asked Questions
This survey is about your <> amended federal income tax return
What’s this survey about?
The purpose of this survey is to provide the Internal Revenue Service (IRS) with accurate
estimates of the time and money you, your spouse (if you filed jointly), family members, friends,
or other unpaid volunteers spent to amend your already-filed federal income tax return.
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We won’t ask you about specific income or other financial information.
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How will my answers be used?
We’ll use your responses for research purposes only. Your responses will help us understand the
amount of time and money taxpayers spend amending their income tax return. Participation is
voluntary, but the information you provide will ensure that experiences like yours are represented.
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Who should complete this survey?
You or your spouse (if you filed jointly) should complete it. You may need to ask others who
helped you amend your federal income tax return for input.
Should I send this to my tax professional?
No, this survey is about the time and money that you spent, not your tax professional.
How long will this survey take?
This survey should take about 10 to 15 minutes to complete.
Who can I contact with questions or concerns about the survey?
If you have questions about the content of this survey, please contact Willow Burns at Westat at
855-847-2874, or email IRS-TCBSurvey@westat.com. If you would like to contact someone at
the IRS, please email Clara Gant at Clara.L.Gant@irs.gov.
To read the official IRS announcement about this survey, please visit www.irs.gov/statistics/2019ataxpayer-compliance-burden-survey.
Si desea contestar la encuesta en español, por favor vaya a la contraportada para ver las instrucciones
de cómo contestar la encuesta por Internet. Si tiene alguna dificultad técnica, puede llamarnos al
855-847-2874 o enviarnos un correo electrónico a IRS-TCBSurvey@westat.com.
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This survey is about your <> amended federal income tax return
Instructions:
Please use a black or blue pen.
Mark
to indicate your answer.
and mark the correct answer.
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If you want to change your answer, darken the box
Reason for Amending Your Federal Income Tax Return
1.
Why did you amend your federal income tax return?
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Mark all that apply.
Received a new information return (such as W-2, 1099) after filing my federal income tax return
Realized I made a mistake on my federal income tax return
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Received a notice about a different year's federal income tax return
My preparer told me I needed to file an amended return
Other, please describe:
Form
14404-A (Rev. 3-2020)
Catalog Number 68056Y
www.irs.gov
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Department of the Treasury - Internal Revenue Service
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Reviewing and Gathering Tax-Related Materials
This survey is about your <> amended federal income tax return
2.
Whether or not you used them, which of the following types of information did you review or
gather to amend your federal income tax return?
Mark all that apply.
The federal income tax return I amended
Such as forms 1040, 1040A, or 1040EZ
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Federal income tax returns from other years
Such as forms 1040, 1040A, or 1040EZ from other tax years
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Documentation of nonbusiness income
Such as W-2s, interest, dividends, sales of stock, royalties, rental income,
alimony received, IRA distributions, pension distributions
Documentation of nonbusiness deductions
Such as educator expenses, moving expenses, alimony paid, home mortgage interest,
property taxes, charitable contributions, casualty and theft losses,
unreimbursed employee expenses
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Documentation of business income and expenses
Such as invoices, business bank account statements, partnership or S corporation income,
cancelled checks, taxes and licenses, advertising costs, depreciation
Documentation of credits
Such as the earned income tax credit (EITC), child tax credit, child and dependent care credit,
education credit
Other tax-related items, please describe:
Form
14404-A (Rev. 3-2020)
Catalog Number 68056Y
www.irs.gov
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Department of the Treasury - Internal Revenue Service
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Actions Taken to Amend Your Federal Income Tax Return
This survey is about your <> amended federal income tax return
3.
Which of the following did you do while amending your federal income tax return?
Mark all that apply.
Called the IRS to get answers to tax questions
Got IRS forms and publications
Searched a non-IRS website
Consulted with friends or family members
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Searched irs.gov
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Consulted with a paid or volunteer tax professional
Contacted the IRS by phone or internet to confirm they received my amended return
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Other, please describe:
Not applicable or none of the above
Form
14404-A (Rev. 3-2020)
Catalog Number 68056Y
www.irs.gov
3
Department of the Treasury - Internal Revenue Service
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Working with a Tax Professional
This survey is about your <> amended federal income tax return
4.
Which of the following describes the paid or volunteer tax professional you used to amend
your federal income tax return?
Mark only one.
Worked with the same tax professional that prepared my federal income tax return
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Worked with a different tax professional from the same firm or company that
prepared my federal income tax return
Worked with a tax professional from a different firm or company than the one that prepared
my federal income tax return
5.
GO TO PAGE 6
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Didn't work with a tax professional to amend my federal income tax return
Which of the following describes why you used a tax professional to amend your federal
income tax return?
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Mark all that apply.
Was unsure of how to proceed
Use a tax professional for all tax matters
Didn't have time to amend the return on my own
The issue seemed too complex to resolve on my own
Attempted to amend the return on my own, but later decided to seek professional tax
help
Other, please describe:
Form
14404-A (Rev. 3-2020)
Catalog Number 68056Y
www.irs.gov
4
Department of the Treasury - Internal Revenue Service
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6.
Which of the following best describes your tax professional’s fee for helping you amend your
federal income tax return?
Mark all that apply.
Flat fee
Hourly rate
Service was included with the preparation of my federal income tax return
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Free services (Such as low income tax clinic or volunteer tax professional), please describe:
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Don't know
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Other, please describe:
Form
14404-A (Rev. 3-2020)
Catalog Number 68056Y
www.irs.gov
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Department of the Treasury - Internal Revenue Service
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Time Spent Amending Your Federal Income Tax Return
This survey is about your <> amended federal income tax return
The next questions focus on the time you, your family members, friends, or other unpaid
volunteers spent amending your federal income tax return.
Please do NOT include time spent:
Please include time spent:
By you, your family members, friends, or other
unpaid volunteers actively working to amend your
federal income tax return
Waiting on the IRS or your tax professional to
respond to you
Filing federal income tax returns not required to
amend your federal income tax return
Filing any state income tax returns
By a paid tax professional who may have helped
you amend your federal income tax return
How much time did you spend on the following activities for your amended
federal income tax return? If you’re not sure, please provide an estimate.
Reviewing and gathering tax-related materials
Include time spent on activities such as:
Reading instructions or publications
Reviewing your federal income tax returns
Consulting with family members or friends
Obtaining or recreating tax-related documentation
Copying, printing, or scanning tax-related documents
B.
C.
On the telephone with IRS employees
Visiting a local IRS office (include travel time)
Searching irs.gov
Completing and submitting tax forms or documentation
Making a payment based on your amended federal income tax return
Hours
Minutes
No time spent
Working with a tax professional
Include time spent on activities such as:
D.
:
Minutes
No time spent
Interacting with the IRS
Include time spent on activities such as:
:
Hours
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A.
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7.
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:
Searching for and selecting your tax professional
Meeting face to face with your tax professional (include travel time)
Telephone calls with your tax professional
Exchanging emails with your tax professional
Hours
Minutes
No time spent
Did not use a tax
professional
Other, please describe:
:
Hours
Minutes
No time spent
Form
14404-A (Rev. 3-2020)
Catalog Number 68056Y
www.irs.gov
6
Department of the Treasury - Internal Revenue Service
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Costs Associated with Amending Your Federal Income Tax Return
This survey is about your <> amended federal income tax return
The next questions ask about the costs associated with amending your federal income tax return.
Please include costs associated with:
Any tax, penalties, and interest related to your
post-filing issue
Filing any federal or state income tax returns not
required to amend your federal income tax return
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Money you spent while actively working to
amend your federal income tax return
How much did you pay for the following products or services to amend your federal
income tax return? If you’re not sure, please provide an estimate.
A.
Paid tax preparation and advice
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8.
Please do NOT include costs associated with:
$
Include money paid to a tax professional or to purchase tax
software specifically to amend your federal income tax return
.
Dollars
Cents
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No money spent
B.
Did not use a tax
professional
Postage, travel, and other related costs
.
$
Include money paid for:
Dollars
Postage, envelopes, and other mail-related costs
Copying, faxing, or scanning of documents
Cents
No money spent
Travel related to amending your federal income tax return
Other products and services necessary to
amend your federal income tax return
Do NOT include costs of tax, penalties, and interest.
C.
Other, please describe:
.
$
Dollars
Cents
No money spent
Form
14404-A (Rev. 3-2020)
Catalog Number 68056Y
www.irs.gov
7
Department of the Treasury - Internal Revenue Service
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Your Experience Amending Your Federal Income Tax Return
This survey is about your <> amended federal income tax return
9.
When amending your federal income tax return, how stressful was each of the following?
Not at all
stressful
A little
stressful
Somewhat
stressful
Very
stressful
I did not
do this
activity
B. Finding the forms you needed to
amend your return
C. Finding out where to send your
amended return
E. Worrying about penalties for
underpayment of tax
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F. Taking time off from your job
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D. Finding out whether the IRS had
received your amended return
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A. Finding out what to do next
10. The IRS now offers taxpayers the option of creating an online account. Which of the following
features would you find most useful?
Mark all that apply.
Personal profile that allows the IRS to send you information tailored to your tax filing situation
Ability to customize information on the IRS website that meets your interests
Access to prior-year tax returns
Online payment options
Access to tax payment history
Ability to upload supporting documentation when you file your return or respond to an IRS notice
Immediate error check when you file your taxes online
Other, please describe:
Form
14404-A (Rev. 3-2020)
Catalog Number 68056Y
www.irs.gov
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Department of the Treasury - Internal Revenue Service
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11. Please suggest how the IRS could improve taxpayer services or reduce the compliance burden of
amending your federal income tax return.
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12. What was the most difficult part of amending your federal income tax return?
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Thank you for completing our survey.
Privacy Act and Paperwork Reduction Act Notice for IRS Taxpayer Burden Surveys Model Data Collection
Our authority for requesting information with this survey is 5 U.S.C. § 301, and 26 U.S.C. §§ 7801, 7803,
and 7805 and the Paperwork Reduction Act. The information you provide allows the IRS to analyze the role
of taxpayer burden in tax administration. This information is also used to fulfil the IRS’ statutory obligations
to the Office of Management and Budget and Congress for information required by the Paperwork
Reduction Act, and to provide tax policy analysis support to the Office of Tax Analysis at the Department of
the Treasury. This information will also help us to better understand taxpayer needs and burden reduction
opportunities.
Data collected will be shared with IRS staff, but your responses will be used for research and aggregate
reporting purposes only and will not be used for other non-statistical or non-research purposes such as
direct enforcement activities. The information that you provide will be protected as required by law. We
estimate that it will take 10-15 minutes to complete this survey, including the time for reviewing instructions,
searching existing data sources, gathering, and maintaining the data needed, and completing and reviewing
the collection of information. Providing the information is voluntary; not providing all or part of the information
requested will have no impact on you but may reduce our ability to address taxpayer concerns regarding
paperwork reduction.
We may not conduct or sponsor, and you are not required to respond to, a collection of information unless it
displays a valid OMB control number. The OMB number for this survey is 1545-2212. Send comments
regarding this burden estimate or any other aspect of this collection of information, including suggestions for
reducing this burden to: IRS, Special Services Section, SE:W:CAR:MP:T:M:S, Room 6129, 1111
Constitution Avenue, NW, Washington, DC 20224.
Form
14404-A (Rev. 3-2020)
Catalog Number 68056Y
www.irs.gov
9
Department of the Treasury - Internal Revenue Service
Web Survey Instructions
If you prefer, you can complete this survey on the web. Please follow the instructions
below. Web responses are processed more quickly, and you won’t receive follow-up
mail.
1 Go to the website.
Visit www.IRS-TCBSurvey.org to take the secure online survey.
2 Log in.
Use this PIN to access the survey: [PIN]
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Problems?
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If you have any technical difficulties, including problems with the website, please
call 855-847-2874 or send an email to IRS-TCBSurvey@westat.com.
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Instrucciones de la encuesta web
Si prefiere contestar la encuesta por Internet, puede hacerlo siguiendo las
instrucciones a continuación. Las respuestas en Internet se procesan más rápido y
ayudarán a asegurar que usted no reciba más comunicados.
1 Vaya a la página de Internet.
Para realizar la encuesta segura en línea visite: www.IRS-TCBSurvey.org
2 Ingrese a la encuesta.
Necesitará el siguiente PIN para acceder a la encuesta: [PIN]
¿Dificultades?
Si tiene alguna dificultad técnica, incluyendo problemas con la página de
Internet, puede llamarnos al 855-847-2874 o enviarnos un correo electrónico a
IRS-TCBSurvey@westat.com.
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| File Type | application/pdf |
| File Modified | 2023-05-25 |
| File Created | 2020-03-13 |