Form CMS-10340 MAO Electronic Data Interchange (EDI) Agreement

Medicare Advantage Organization
Electronic Data Interchange (EDI) Agreement

OMB No. 0938-1152
(Expires: 04/30/2021)

The eligible organization agrees to the following provisions for submitting Medicare and/or
Medicaid data electronically to the Centers for Medicare & Medicaid Services (CMS) or to its
contractors.
A. The Eligible Organization Agrees:
1. That it will be responsible for all Medicare and/or Medicaid data submitted to CMS by
itself, its employees, and/or its agents.
2. That it will use adequate security procedures to ensure that all transmissions of
electronic data are secure and protect all beneficiary-specific data from unauthorized
access, as required by the HIPAA Security regulations (45 C.F.R. Parts 160 and 164,
subparts A and C).
3. That it will establish and maintain procedures and controls so that information
concerning Medicare and/or Medicaid beneficiaries, or any information obtained from
CMS or its contractor, shall not be used by the eligible organization, its employees or
agents, except as provided by the contractor and in accordance with all applicable State
and Federal laws.
4. That the Secretary of Health and Human Services (HHS), his/her designee and/or
contractors designated by HHS; has the right to inspect, audit and confirm information
submitted by the eligible organization and shall have access at all reasonable times, to
all original source documents, and medical records, when applicable, related to the
eligible organization’s submissions, including the beneficiary's authorization and
signature.
5. That it will affix the CMS-assigned unique identifier number of the eligible organization
on each file electronically transmitted to CMS. Affixing the CMS-assigned unique
identifier number constitutes the eligible organizations’ legal electronic signature.
6. That it will ensure that every electronic entry can be readily associated and identified
with an original source document. That it will retain all original source documentation,
and medical records, when applicable, pertaining to any such particular Medicare
and/or Medicaid data for a period of at least 10 years after the data is received and
processed.
7. That it will research and correct discrepancies in the event that a record or file is
rejected or found to be in error.
8. That it will notify CMS or its designated contractor within 2 business days if the eligible
organization receives any data from that contractor or CMS in an unintelligible or
garbled form.

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9. That it will not disclose any information concerning a Medicare and/or Medicaid
beneficiary to any other person or organization, except CMS and/or its contractors,
without the express written permission of the beneficiary or his/her parent or legal
guardian, or where required for the care and treatment of a beneficiary who is unable
to provide written consent, or to bill insurance primary or supplementary to Medicare
and/or Medicaid, or as required by State or Federal law.
10. Based on best knowledge, that it will submit data that are accurate, complete, and
truthful.
B. The Centers for Medicare and/or Medicaid Services Agrees To:
1. Transmit to the eligible organization an acknowledgment of receipt.
2. Ensure that no CMS contractor may require the eligible organization to purchase
any or all electronic services from the CMS contractor or from any subsidiary of
the CMS contractor or from any company for which the CMS contractor has an
interest.
3. Ensure that Medicare and/or Medicaid eligible organizations have equal access to
any services that CMS requires Medicare and/or Medicaid contractors to make
available to eligible organizations, regardless of the electronic billing technique or
service they choose.
4. Notify the eligible organization within 2 business days if it receives any electronic
data from that eligible organization in an unintelligible or garbled form.
NOTICE:
Federal law shall govern both the interpretation of this document and the appropriate
jurisdiction and venue for appealing any final decision made by CMS under this document.
This document shall become effective when signed by the eligible organization. The
responsibilities and obligations contained in this document will remain in effect as long as
Medicare and/or Medicaid data are submitted to CMS or the contractor. CMS may
suspend or revoke authorization to submit data at any time if the eligible organization fails
to abide by the terms of this Agreement. Either party may terminate this arrangement by
giving the other party (30) days written notice of its intent to terminate. In the event that
the notice is mailed, the written notice of termination shall be deemed to have been given
upon the date of mailing, as established by the postmark or other appropriate evidence of
transmittal.

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Signature:
I am authorized to sign this document on behalf of the eligible organization, doing business as
the eligible organization, and I have read and agree to the foregoing provisions and
acknowledge same by signing below.
Eligible Organization Name
Address
City/State/ZIP
Phone
Email
Contract Number
Signature
Name
Title
Date
Please retain a copy of all forms submitted for your records. Please complete, sign and
mail this form to:
Mailing Address:
EDI Agreement
CSSC Operations – AG570
P.O. Box 100275
Columbia, SC 29202-3275

Express Mailing Address:
EDI Agreement
CSSC Operations – AG570
2300 Springdale Drive, Bldg. One
Camden, SC 29020-1728

In the event you have questions, please contact CSSC Operations at 1-877-534-2772
or by Email at csscoperations@palmettogba.com.
According to the Paperwork Reduction Act of 1995, no persons are required to respond to a collection of information unless it displays
a valid OMB control number. The valid OMB control number for this information collection is 0938-1152. The time required to
complete this information collection is estimated to average 5 minutes per response, including the time to review instructions, search
existing data resources, gather the data needed, and complete and review the information collection. If you have any comments
concerning the accuracy of the time estimate(s) or suggestions for improving this form, please write to: CMS, 7500 Security Boulevard,
Attn: PRA Reports Clearance Officer, Baltimore, Maryland 21244-1850.
CMS-10340( 04/2021 )

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