VRRAP Introduction Email
V8 DRAFT
3/24/2022
Working Draft, Pre-Decisional, Deliberative document – Internal VA Use Only
EMAIL SUBJECT LINE: VRRAP Experience Survey (2 minutes).
EMAIL PREHEADER: Tell us about your VRRAP experience.
OMB Number: 2900-XXXX
Expiration: XX/XX/XXXX
Estimated Burden: 2 minutes
Your opinion matters.
Dear [First Name Last Name],
The Department of Veterans Affairs (VA), Education
Service team (EDU) would like to hear from you about your
experience with the Veteran Rapid Retraining Assistance
Program (VRRAP), and kindly ask that you respond to this
2-minute survey. This survey is one of five surveys that
you may receive as follow-up to your participation in the
VRRAP Program. Completion of the survey is voluntary,
and the results will assist us to continue to innovate and
support you along your vocational journey.
Thank you and we wish you the best on your future career
goals.
Take Our Survey
Thank you,
Veterans Experience Office
Department of Veterans Affairs
Whether you’re just getting out of the service or you’ve been a civilian for years, the VA Welcome Kit
can help guide you to the benefits and services you’ve earned.
The Veterans Crisis Line provides free, confidential support for Veterans and their families and
friends in crisis. Dial 1 (800) 273-8255 (Press 1), or text 838255 to receive confidential support 24/7
(System of Records Notice VA158VA10NC5). Visit https://www.veteranscrisisline.net for
more information.
Additionally, the National Call Center for Homeless Veterans (NCCHV) provides free, confidential
support for Veterans and their family members and friends who are homeless or at risk of
homelessness. Veterans can either call or chat online with the National Call Center for Homeless
Veterans where trained counselors are ready to talk confidentially 24 hours a day, 7 days a week.
Dial 1 (877) 424-3838 or visit https://www.va.gov/HOMELESS/ to receive confidential support.
Please do not reply to this email - it is unmonitored.
If you wish to share your feedback, please do so by .
You received this email because you provided your email address to VA. If you would like to opt out
from receiving future surveys, please click below.
]
Unsubscribe from this VA Survey | Privacy Policy
We are asking for this information so that you can provide compliments, recommendations, or
concerns to VA. By filling out this survey, you are authorizing VA database access to retrieve
Veteran contact information to follow up with you accordingly for purposes of service recovery,
potential crisis, or to learn more about feedback you have shared regarding your experience with
VA. Your contact information and response may be referred to the Veterans Crisis Line if an
automated review indicates your response may be concerning. The Veterans Crisis Line may
contact you for follow up as a result of that referral. VA may utilize individual Veteran survey data
from this survey or other sources to ensure the final scores truly and accurately represent the
experiences of Veterans.This information is collected in accordance with section 3507 of the
Paperwork Reduction Act of 1995. Title 38, United States Code, allows us to ask for this
information. We estimate that you will need an average of # minutes to review the instructions and
complete this survey. The results of this survey will be used to inform opportunities for program
improvement in the quality of VA services. Participation in this survey is voluntary, and your decision
not to respond will have no impact on VA benefits or services which you may currently be receiving.
VA cannot conduct or sponsor a collection of information unless a valid OMB control number is
displayed. You are not required to respond to a collection of information if this number is not
displayed. Valid OMB control numbers can be located on the OMB Internet Page at https://
www.reginfo.gov/public/do/PRAMain. Information gathered will be kept private to the extent
provided by law.
Privacy Policy [logic: Hyperlink: https://www.va.gov/privacy-policy/]
VRRAP Follow Up Email
[ Logic ]
V8 DRAFT
3/24/2022
Working Draft, Pre-Decisional, Deliberative document – Internal VA Use Only
EMAIL SUBJECT LINE: We still want to hear about your VRRAP experience (2 minutes).
EMAIL PREHEADER: Tell us about your VRRAP experience.
OMB Number: 2900-XXXX
Expiration: XX/XX/XXXX
Estimated Burden: 2 minutes
Your feedback is important to us.
Dear ,
VA still wants to hear about your experience with the
Veteran Rapid Retraining Assistance Program (VRRAP).
Please let us know how we are doing by taking a 2 minute
survey regarding your experience.
Take Our Survey
Thank you,
Veterans Experience Office
Department of Veterans Affairs
Whether you’re just getting out of the service or you’ve been a civilian for years, the VA Welcome Kit
can help guide you to the benefits and services you’ve earned.
The Veterans Crisis Line provides free, confidential support for Veterans and their families and
friends in crisis. Dial 1 (800) 273-8255 (Press 1), or text 838255 to receive confidential support 24/7
(System of Records Notice VA158VA10NC5). Visit https://www.veteranscrisisline.net for
more information.
Additionally, the National Call Center for Homeless Veterans (NCCHV) provides free, confidential
support for Veterans and their family members and friends who are homeless or at risk of
homelessness. Veterans can either call or chat online with the National Call Center for Homeless
Veterans where trained counselors are ready to talk confidentially 24 hours a day, 7 days a week.
Dial 1 (877) 424-3838 or visit https://www.va.gov/HOMELESS/ to receive confidential support.
Please do not reply to this email - it is unmonitored.
If you wish to share your feedback, please do so by .
You received this email because you provided your email address to VA. If you would like to opt out
from receiving future surveys, please click below.
]
Unsubscribe from this VA Survey | Privacy Policy
We are asking for this information so that you can provide compliments, recommendations, or
concerns to VA. By filling out this survey, you are authorizing VA database access to retrieve
Veteran contact information to follow up with you accordingly for purposes of service recovery,
potential crisis, or to learn more about feedback you have shared regarding your experience with
VA. Your contact information and response may be referred to the Veterans Crisis Line if an
automated review indicates your response may be concerning. The Veterans Crisis Line may
contact you for follow up as a result of that referral. VA may utilize individual Veteran survey data
from this survey or other sources to ensure the final scores truly and accurately represent the
experiences of Veterans.This information is collected in accordance with section 3507 of the
Paperwork Reduction Act of 1995. Title 38, United States Code, allows us to ask for this
information. We estimate that you will need an average of # minutes to review the instructions and
complete this survey. The results of this survey will be used to inform opportunities for program
improvement in the quality of VA services. Participation in this survey is voluntary, and your decision
not to respond will have no impact on VA benefits or services which you may currently be receiving.
VA cannot conduct or sponsor a collection of information unless a valid OMB control number is
displayed. You are not required to respond to a collection of information if this number is not
displayed. Valid OMB control numbers can be located on the OMB Internet Page at https://
www.reginfo.gov/public/do/PRAMain. Information gathered will be kept private to the extent
provided by law.
Privacy Policy [logic: Hyperlink: https://www.va.gov/privacy-policy/]
VRRAP Experience Survey after Employment
V8 DRAFT
3/24/2022
Working Draft, Pre-Decisional, Deliberative document – Internal VA Use Only
The VA provides free, confidential support 24/7 for Veterans and their family and
friends. If you are in crisis, contact the Veterans Crisis Line by dialing 1 (800)
273-8255 (Press 1), or texting 838255, or visiting https://
www.veteranscrisisline.net. If you are homeless or at risk of homelessness,
contact the National Call Center for Homeless Veterans (NCCHV) by dialing 1
(877) 424-3838 or visiting https://www.va.gov/HOMELESS/.
OMB Number: 2900-XXXX
Expiration: XX/XX/XXXX
Estimated Burden: 2 minutes
Help us serve you better.
Thank you for taking the Veteran Rapid Retraining Assistance Program
(VRRAP) Post-Employment Survey! Your feedback is important to VA
Education Service (EDU) in further improving VRRAP and other future
EDU programs.
Please do not include any form of Personally Identifiable Information (PII)
in your responses. If you have questions about your specific situation,
please reach out to the Education Call Center at 888-442-4551.
This survey should take approximately 2 minutes to complete.
Did you receive postsecondary credentials?
Yes
[Logic: continue to next question]
No
[Logic: Skip next two questions]
Required
When did you receive postsecondary credentials? Required
[Logic: Only display if "yes" is selected in the first Question]
I received postsecondary credentials before finding employment
I received postsecondary credentials after finding employment
Which of the following postsecondary credentials did you receive while enrolled in or
after completing the program? Please select all that apply.
Required
[Logic: Only display if "yes" is selected in the first Question]
Industry-recognized certificate or certification
A certificate of completion of an apprenticeship
A license recognized by a State or the Federal Government
An associate or bachelor’s/baccalaureate degree
Other postsecondary credential not listed above
Are you still employed with the employer you reported initially to VA on the employment
certification form? Required
I am still employed with the same employer
I am still employed but with a different employer
I am still employed but looking to change employers
I am no longer employed
I am self-employed
Other
I am satisfied with the VRRAP application process, communication, and timeliness of
payments.
Strongly
Disagree
Disagree
Neither Agree
nor Disagree
Agree
Strongly
Agree
1
2
3
4
5
Did you work with a Career Connector at Hiring Our Heroes? Click here for more Required
information.
Yes
No
[Logic: redirect to: https://www.hiringourheroes.org/career-services/]
I was satisfied working with the Career Connectors.
Required
[Logic: only display if user selects yes on "did you work with a career connector at Hiring our Heroes]
Strongly
Disagree
Disagree
Neither Agree
nor Disagree
Agree
Strongly
Agree
1
2
3
4
5
Please provide any additional details about your experience working with the Career
Connectors.
[Logic: only display if user selects yes on "did you work with a career connector at Hiring our Heroes]
0/400
I trust VA to fulfill our country's commitment to Veterans.
Strongly
Disagree
Disagree
Neither Agree
nor Disagree
Agree
Strongly
Agree
1
2
3
4
5
Would you like to provide additional feedback with a concern, compliment, or
recommendation about your experience(s) with VRRAP? Please select from one of the
following options.
Select your response
Compliment
Concern
Recommendation
Will not provide additional feedback
Use the text box below to enter details of the additional feedback (optional). Please do not
include any personally identifiable information, Social Security Number, Veteran ID, or
medical information, but do provide details about your experience.
0/400
Can VA contact you about your feedback?
Required
Yes, VA can contact me about my VRRAP experience.
No, I do not want VA to contact me about my VRRAP experience.
Would you like to volunteer your demographic information to help VA better serve you? Required
Yes [Logic proceed to Demographics page]
No
[Logic skip Demographics page]
Next
We are asking for this information so that you can provide compliments, recommendations, or concerns to VA. 2By filling out
this survey, you are authorizing VA database access to retrieve Veteran contact information to follow up with you accordingly
for purposes of service recovery, potential crisis, or to learn more about feedback you have shared regarding your
experience with VA. Your contact information and response may be referred to the Veterans Crisis Line if an automated
review indicates your response may be concerning. The Veterans Crisis Line may contact you for follow up as a request of
that referral. 3VA may utilize individual Veteran survey data from this survey or other sources to ensure the final scores truly
and accurately represent the experiences of Veterans. This information is collected in accordance with section 3507 of the
Paperwork Reduction Act of 1995. Title 38, United States Code, allows us to ask for this information. We estimate that you
will need an average of 3 minutes to review the instructions and complete this survey. The results of this survey will be used
to inform opportunities for program improvement in the quality of VA services. Participation in this survey is voluntary, and
your decision not to respond will have no impact on VA benefits or services which you may currently be receiving. VA cannot
conduct or sponsor a collection of information unless a valid OMB control number is displayed. You are not required to
respond to a collection of information if this number is not displayed. Valid OMB control numbers can be located on the OMB
Internet Page at https://www.reginfo.gov/public/do/PRAMain. Information gathered will be kept private to the extent provided
by law
1
Privacy Policy
Privacy Policy
VRRAP Experience Survey - Demographic
V8 DRAFT
3/24/2022
Working Draft, Pre-Decisional, Deliberative document – Internal VA Use Only
The VA provides free, confidential support 24/7 for Veterans and their family and friends.
If you are in crisis, contact the Veterans Crisis Line by dialing 1 (800) 273-8255 (Press
1), or texting 838255, or visiting https://www.veteranscrisisline.net. If you are homeless
or at risk of homelessness, contact the National Call Center for Homeless Veterans
(NCCHV) by dialing 1 (877) 424-3838 or visiting https://www.va.gov/HOMELESS/.
OMB Number: 2900-XXXX
Expiration: XX/XX/XXXX
Estimated Burden: