Instrument 1 - Agency Director Survey_revised Sept 2020_Draft 2_Clean
OPRE Study: National Survey of Child and Adolescent Well-Being Second Cohort (NSCAW III): Data Collection [Longitudinal Study]
Instrument 1 - Agency Director Survey_revised Sept 2020_Draft 2_Clean
OMB: 0970-0202
Agency Director Survey
The survey will begin immediately following completion of the consent form.
INTRO1 The first set of questions will ask about your role and primary job responsibilities.
Q1 Are you the person who oversees investigations or assessments in your child protective services (CPS) agency?
1
Yes
2 No
Q2 [IF Q1=2] Who oversees investigations or assessments in your CPS agency?
_____________________________________
Q3 Do you feel as if you can provide accurate information about your agency’s structure, staffing, practices, and policies?
1
Yes
2
No
Q3a [IF Q3=1] What is your position within the agency?
_____________________________________
Q3b [IF Q3=2] If not, who would you recommend that we contact?
_____________________________________
Q3c [IF Q3=2] What is [your/your agency director’s] primary role or job responsibility?
_____________________________________
EXIT1 [IF Q3=2] Thank you for your time. We will contact the person you recommended in Q3b to complete the rest of this survey.
INTRO2 The next set of questions ask about how child welfare services are provided within your county. All references to public agencies include state, county, local, or tribal agencies.
Q4 How many private child welfare agencies are there within your county?
_____________NUMBER
Q4a Do you partner with any private agencies to carry out caseworker services? Caseworker services may include:
CPS investigations or assessments
Intensive in-home family preservation or reunification services
Other in-home services or case management
Foster care or out-of-home placement case management
Foster and adoptive home recruitment, training, licensure, or supervision
Therapeutic foster home recruitment, training, licensing, or supervision
Group care or group residential treatment services
1
Yes
2 No
IF Q4a = 2, SKIP TO Q6
Q4b How many private agencies do you partner with to carry out caseworker services?
_____________ NUMBER
Now we would like to learn more about how different caseworker services in your county are provided. The following questions will ask if services are provided….
Primarily by your agency (or other public agencies within your county).
Primarily by private for profit and not-for-profit agencies
Both by the public child welfare agency and by private for profit and not-for profit agencies.
By “primarily,” we mean about 80% of the caseload.
Q5a Are CPS investigations or assessments in your county…
1
Primarily provided by my agency or other public agencies within my
county (or other public agencies within my county),
2
Primarily
provided by private for profit and not-for-profit agencies,
3
Primarily
provided by law enforcement (sheriffs, police, etc.),
4
Provided
both by the public child welfare agency and by private for profit and
not-for profit agencies, or
5
Provided
both by the public child welfare agency and law enforcement
(sheriffs, police, etc.).
Q5aa [IF Q5a=4 OR 5] For CPS investigations or assessments, what percentage of the caseload is covered by your agency or other public agencies (including law enforcement) within your county?
1
Less
than 25%
2
25%
- 49%
3
50%
- 74%
4
75%
or more
Q5ab [IF Q5a=4] For CPS investigations or assessments, what percentage of the caseload is covered by private for profit and not-for-profit agencies?
1
Less
than 25%
2
25%
- 49%
3
50%
- 74%
4
75%
or more
Q5ac [IF Q5a=5] For CPS investigations or assessments, what percentage of the caseload is covered by law enforcement within your county?
1
Less
than 25%
2
25%
- 49%
3
50%
- 74%
4
75%
or more
Q5b Are intensive in-home family preservation or reunification services in your county…
1
Primarily provided by my agency or other public agencies within my
county,
2
Primarily provided by private for profit and not-for-profit agencies,
or
3
Provided both by the public child welfare agency and by private for
profit and not-for profit agencies.
Q5ba [IF Q5b=3] For intensive in-home family preservation or reunification services, what percentage of the caseload is covered by your agency or other public agencies within your county?
1
Less
than 25%
2
25%
- 49%
3
50%
- 74%
4
75%
or more
Q5bb [IF Q5b=3] For intensive in-home family preservation or reunification services, what percentage of the caseload is covered by private for profit and not-for-profit agencies?
1
Less
than 25%
2
25%
- 49%
3
50%
- 74%
4
75%
or more
Q5c Are other in-home services or case management in your county...
1
Primarily provided by my agency or other public agencies within my
county,
2
Primarily provided by private for profit and not-for-profit agencies,
or
3
Provided both by the public child welfare agency and by private for
profit and not-for profit agencies.
Q5ca [IF Q5c=3] For other in-home services or case management, what percentage of the caseload is covered by your agency or other public agencies within your county?
1
Less
than 25%
2
25%
- 49%
3
50%
- 74%
4
75%
or more
Q5cb [IF Q5c=3] For other in-home services or case management, what percentage of the caseload is covered by private for profit and not-for-profit agencies?
1
Less
than 25%
2
25%
- 49%
3
50%
- 74%
4
75%
or more
Q5d Are foster care or out-of-home placement case management services in your county…
1
Primarily provided by my agency or other public agencies within my
county,
2
Primarily provided by private for profit and not-for-profit agencies,
or
3
Provided both by the public child welfare agency and by private for
profit and not-for profit agencies.
Q5da [IF Q5d=3] For foster care or out-of-home placement case management services, what percentage of the caseload is covered by your agency or other public agencies within your county?
1
Less
than 25%
2
25%
- 49%
3
50%
- 74%
4
75%
or more
Q5db [IF Q5d=3] For foster care or out-of-home placement case management services, what percentage of the caseload is covered by private for profit and not-for-profit agencies?
1
Less
than 25%
2
25%
- 49%
3
50%
- 74%
4
75%
or more
Q5e Are foster and adoptive home recruitment, training, licensure, and supervision services in your county…
1
Primarily provided by my agency or other public agencies within my
county,
2
Primarily provided by private for profit and not-for-profit agencies,
or
3
Provided both by the public child welfare agency and by private for
profit and not-for profit agencies.
Q5ea [IF Q5e=3] For foster and adoptive home recruitment, training, licensure, and supervision services, what percentage of the caseload is covered by your agency or other public agencies within your county?
1
Less
than 25%
2
25%
- 49%
3
50%
- 74%
4
75%
or more
Q5eb [IF Q5e=3] For foster and adoptive home recruitment, training, licensure, and supervision services, what percentage of the caseload is covered by private for profit and not-for-profit agencies?
1
Less
than 25%
2
25%
- 49%
3
50%
- 74%
4
75%
or more
Q5f Are therapeutic foster home recruitment, training, licensing, or supervision services in your county…
1
Primarily provided by my agency or other public agencies within my
county,
2
Primarily provided by private for profit and not-for-profit agencies,
or
3
Provided both by the public child welfare agency and by private for
profit and not-for profit agencies.
Q5fa [IF Q5f=3] For therapeutic foster home recruitment, training, licensing, and supervision services, what percentage of the caseload is covered by your agency or other public agencies within your county?
1
Less
than 25%
2
25%
- 49%
3
50%
- 74%
4
75%
or more
Q5fb [IF Q5f=3] For therapeutic foster home recruitment, training, licensing, and supervision services, what percentage of the caseload is covered by private for profit and not-for-profit agencies?
1
Less
than 25%
2
25%
- 49%
3
50%
- 74%
4
75%
or more
Q5g Are group care or group residential treatment services in your county…
1
Primarily provided by my agency or other public agencies within my
county
2
Primarily provided by private for profit and not-for-profit agencies
3
Provided both by the public child welfare agency and by private and
not-for-profit agencies.
Q5ga [IF Q5g=3] For group care or group residential treatment services, what percentage of the caseload is covered by your agency or other public agencies within your county?
1
Less
than 25%
2
25%
- 49%
3
50%
- 74%
4
75%
or more
Q5gb [IF Q5g=3] For group care or group residential treatment services, what percentage of the caseload is covered by private for profit and not-for-profit agencies?
1
Less
than 25%
2
25%
- 49%
3
50%
- 74%
4
75%
or more
Some child welfare agencies are state administered while others are administered at the local county, city, or tribal level.
Q6 Is the public agency that you represent a state agency or a local county, city, or tribal agency?
1
State
2
County/City/Locality/Tribe
Q7 Does your agency serve more than one county?
1
Yes
2
No
Q7a [IF Q7=Yes] How many counties does your agency serve?
_____________ NUMBER
INTRO3 The next questions will ask about your relationship with the state’s central administration. By the state’s central administration, we mean the agency or department that oversees the child welfare system in your state.
How would you rate the state’s central administration in providing your agency with…
Q7b Technical assistance and support?
1
Excellent
2
Very
Good
3
Good
4
Fair
5
Poor
6
NOT
APPLICABLE. AGENCY IS NOT IN A STATE-ADMINISTERED SYSTEM
IF Q7B=6, SKIP TO Q8
Q7c Articulating and monitoring the agency’s goals?
1
Excellent
2
Very
Good
3
Good
4
Fair
5 Poor
Q7d Assistance in securing resources for your agency?
1
Excellent
2
Very
Good
3
Good
4
Fair
5 Poor
Q7e On average, how often does your agency staff have meetings, either by phone or in-person, with staff at the state’s central administration?
1
Once a day
2
Once
a week
3
Twice a month
4
Once a month
5 Quarterly
(four times a year)
6 Once
a year
7
Never
Q7f How would you rate your overall relationship with the state’s central administration?
1
Excellent
2
Very
Good
3
Good
INTRO4 The next set of questions are about your agency’s budget and staff.
Q8 How many congregate care facilities are in your agency’s jurisdiction? Congregate care facilities include group homes, residential treatment facilities, psychiatric institutions, and emergency shelters.
_____________ NUMBER
Q9 Please look at Card ##. Please estimate your agency’s total child welfare expenditures in the most recent fiscal year. Include all county, state, and federal expenditures.
1
Under
$1 Million
2
Between
$1 Million and $10 Million
3
Between
$10 Million and $20 Million
4
Between
$20 Million and $30 Million
5 Between
$30 Million and $40 Million
6 Between
$04 Million and $50 Million
7 Over
$50 Million
8 Unable
to estimate
Q10 How many staff within your agency conduct CPS investigations or assessments as their primary duty?
1
5 or Fewer
2
6 to 20
3
20 to 50
4
50 to 100
5
Over 100
Q11 How many staff within your agency provide all other services (other than CPS investigations or assessments) as their primary duty?
1
5 or Fewer
2
6 to 20
3
20 to 50
4
50 to 100
5
Over 100
Q11a How many staff within your agency provide intensive in-home family preservation or
reunification services as their primary duty?
1
None
1
1 to 5
2
6 to 20
3
20 to 50
4
50 to 100
5
Over 100
Q11b How many staff within your agency provide other in-home services or case management as their primary duty?
1
None
2
1
to 5
3
6
to 20
4
20
to 50
5
50 to 100
6
Over 100
Q11c How many staff within your agency provide foster care or out-of-home placement case management services as their primary duty?
1
None
2
1
to 5
3
6
to 20
4
20
to 50
5
50 to 100
6
Over 100
Q11d How many staff within your agency provide foster and adoptive home recruitment, training, licensure, or supervision services as their primary duty?
1
None
2
1
to 5
3
6
to 20
4
20
to 50
5
50 to 100
6
Over 100
Q11e How many staff within your agency provide therapeutic foster home recruitment, training, licensing, or supervision services as their primary duty?
1
None
2
1
to 5
3
6
to 20
4
20
to 50
5
50 to 100
6
Over 100
Q11f [IF Q5g=1 OR 3] How many staff within your agency provide group care or group residential treatment services as their primary duty?
1
None
2
1
to 5
3
6
to 20
4
20
to 50
5
50 to 100
6
Over 100
Q12a What is the average number of investigations/assessments per worker in your agency at any one time? Please respond with either the number of families per worker OR the number of children per worker.
Families per worker: _______ NUMBER
OR
Children per worker: _______ NUMBER
Q12b What is the ratio of the number of supervisors to the number of investigation/assessment workers at your agency?
_____________ RATIO
Q12c How many direct service child welfare FTEs (e.g., investigators, case managers, intact family workers, etc.) do you currently have in your agency budget?
_____________ NUMBER
Q13 How many child welfare vacancies do you currently have in your agency?
_____________ NUMBER
[IF Q13>0] Of the number of child welfare vacancies you currently have in your agency, how many are due to…
Q14a Promotions within your agency?
_____________ NUMBER
Q14b Lateral transfers within your agency?
_____________ NUMBER
_____________ NUMBER
Q14d Involuntary dismissals?
_____________ NUMBER
Q14e Retirements?
_____________ NUMBER
Q14f Deaths?
_____________ NUMBER
Q14g Reductions in force?
_____________ NUMBER
Q14h Other? SPECIFY: ____________________
INTRO5 The next set of questions ask about the recruiting and hiring strategies employed at your agency.
Q15 Which of the following resources or strategies are used by your agency to recruit the workers who conduct investigations or assessments? [CODE ALL THAT APPLY]
1
Agency website
2
College placement offices
3
Community or college job fairs
4
Incentive program for current benefit or child support workers to
become caseworkers
5
Incentive program for current staff who make referrals
6
Incentive program for parent partners, social service aides, or other
paraprofessionals to become caseworkers
7
Internship program
8
Newspaper
9
Online job search engines
10
Open houses
11
Posters/brochures
12
Provide student stipends as part of a university partnership
13
Radio/television
14
Social media
15
Student loan payback programs
16
OTHER (SPECIFY): _________________________
Q16a Is a Human Resources (HR) department at your agency responsible for recruiting?
Q16b [IF Q16a=2] Which department or job title is responsible for recruiting at your agency?
_______________________________________________________________
Q16c Is a Human Resources (HR) department at your agency responsible for hiring?
1
Yes
2
No
Q16d [IF Q16c=2] Which department or job title is responsible for hiring at your agency?
_______________________________________________________________
Q17a Overall, how many months does it typically take to fill a position for investigation/assessment workers, starting from the time of a new vacancy or position requisition and ending with a filled position?
_____________ MONTHS
Q17b When hiring investigation/assessment caseworkers, which three skills listed below are the most critical for the applicant to possess?
1
Active
listening
2
Advocacy
3
Boundary setting
4
Client and family management
5
Communication
6
Critical thinking
7
Documentation
8
Influencing/persuading
9
Information
gathering
10
Organization
11
Partnering/Building collaborative relationships
12
Teamwork
13
Time
management
14
Other
(SPECIFY): ___________________
INTRO6 The next set of questions ask about caseworker training at your agency.
Q18a What is your agency’s current budget for training?
1
Under
$100,000
2
Between
$100,000 and $1 Million
3
Between
$1 Million and $2 Million
4
Between
$2 Million and $3 Million
5 Between
$3 Million and $4 Million
6 Between
$4 Million and $5 Million
7 Over
$5 Million
8 Unable
to estimate
Q18b What percentage of your training budget is funded under Title IV-E?
1
Less than 20%
2
20%
- 50%
3
More than 50%
Q18c Do you think the training budget is sufficient for your agency?
1
Yes
2
No
Q19 Which of the following does your agency routinely provide to new investigation/assessment workers during their first 6 months? Select all that apply.
1
A more experienced caseworker who acts as a mentor or coach
2
A period of time when they shadow veteran workers before taking on
cases themselves
3
A reduced caseload while they learn the work
4
Extra
time with their supervisor
5
Pre-service training
6
Simulation labs where new assessment workers go into a house and
role play with actors
7
In-field
training from an experienced supervisor
8
Training to prepare for court
9
Other
type of training
(SPECIFY): _______________________
INTRO7 This next set of questions ask about your agency’s workforce polices.
Q20 Is your agency accredited by the Council on Accreditation?
1
Yes
2
No
Q21a Does your agency have a policy on the maximum number of cases assigned to investigation/assessment caseworkers?
1
Yes
2
No
Q21b [IF Q21a=1] What is the maximum number of cases that can be assigned to investigation/assessment caseworkers?
_____________NUMBER
Q22 Are caseworkers at your agency required to have a Bachelor’s of Social Work (BSW) or Master’s of Social Work (MSW) from an accredited school of social work?
1
Yes
2
No
Q23 Are caseworkers hired at your agency required to have previous experience as a social worker or Child Welfare Services caseworker?
1
Yes
2
No
Q24a Does your agency have a set of best practices for retaining your staff?
1
Yes
2
No
Q24b [IF Q24a=1] Please look at CARD X. What types of retention strategies and practices do you engage in? [CODE ALL THAT APPLY]
1
A
support work environment/Supportive supervision
2
Annual or Biennial culture/climate assessments
3
Bonus plans and other tools for recognizing outstanding performance
4
Caseload/Workload management
5
Clear career path
6
Competitive pay
7
Focus on inclusion of diverse members of workforce
8
Implementation of practice models or evidence-based practices to
promote staff competence
9
Job redesign opportunities
10
Opportunities
for advancement
11
Opportunities to participate in interventions aimed at helping staff
cope with stress, burnout, or secondary trauma
12
Personalized benefits packages
13
“Stay Interviews”
14
Telework and flexible work options
15
Training, Professional development, and Mentoring opportunities
16
Use of technology to increase efficiency
17
Other (SPECIFY): _______________________
Q25a Does your agency have a set of best practices for hiring staff?
1
Yes
2
No
Q25b [IF Q25a=1] What types of hiring strategies and practices do you engage in? Select all that apply.
1
Background
Checks
2
Behavioral
Interviewing: Discovering how the candidate acts in specific
employment-related situations
3
Competency-based
assessment
4
Psychological, ability, personality, or honesty testing
5
Skills
assessment
6
Tests
measuring analytic and/or writing skills
7
Tests
on child welfare policies and procedures
8
Tests
or tasks focused on decision-making, incorporating real-life
scenarios, and vignettes
9
Other
(SPECIFY): _______________________
Q26 Does your agency have strategies and goals in place for achieving a diverse mix of workers in your agency that reflects the diversity of the clients you serve?
1
Yes
2
No
Q26a What are the strategies and/or goals you have in place for achieving a diverse mix of workers in your agency?
INTERVIEWER: RECORD THE VERBATIM RESPONSE IN THE SPACE BELOW.
__________________________________________________________________________________
__________________________________________________________________________________
__________________________________________________________________________________
__________________________________________________________________________________
__________________________________________________________________________________
__________________________________________________________________________________
__________________________________________________________________________________
__________________________________________________________________________________
Q26b Thinking about your roles and responsibilities broadly, what would you say are the top three job-related challenges you face?
INTERVIEWER: RECORD THE VERBATIM RESPONSES IN THE SPACES BELOW.
CHALLENGE 1:
__________________________________________________________________________________
__________________________________________________________________________________
__________________________________________________________________________________
CHALLENGE 2:
__________________________________________________________________________________
__________________________________________________________________________________
__________________________________________________________________________________
CHALLENGE 3:
__________________________________________________________________________________
__________________________________________________________________________________
__________________________________________________________________________________
INTRO8 This next set of questions ask about potential impacts on your agency related to the COVID-19 pandemic.
Q27 Since the COVID-19 pandemic, have you noticed an increase, decrease, or no change in each of the following...
Q27a Funding?
_____________ INCREASE/DECREASE/NO CHANGE
Q27b New caseworker applicants?
_____________ INCREASE/DECREASE/NO CHANGE
Q27c Time to fill position vacancies?
_____________ INCREASE/DECREASE/NO CHANGE
Q27d Caseworker retention rates?
_____________ INCREASE/DECREASE/NO CHANGE
Q27e Caseload volume?
_____________ INCREASE/DECREASE/NO CHANGE
Q27f New foster parent applicants?
_____________ INCREASE/DECREASE/NO CHANGE
Q27g Foster parent retention rates?
_____________ INCREASE/DECREASE/NO CHANGE
Q27h Number of child maltreatment reports?
_____________ INCREASE/DECREASE/NO CHANGE
Q27i Severity of child maltreatment reports?
_____________ INCREASE/DECREASE/NO CHANGE
Q27j Number of children entering foster care?
_____________ INCREASE/DECREASE/NO CHANGE
Q27k Number of child deaths related to abuse or neglect?
_____________ INCREASE/DECREASE/NO CHANGE
Q27l Service support requests from transition-age foster youth. For example, requests for housing, employment, or food?
_____________ INCREASE/DECREASE/NO CHANGE
Q28 [IF Q27a-Q27l=INCREASE OR DECREASE) Why do you think there has been an (FILL: INCREASE OR DECREASE) in (FILL: Q27a-Q27l PRACTICE)?
INTERVIEWER: RECORD THE VERBATIM RESPONSE IN THE SPACE BELOW.
__________________________________________________________________________________
__________________________________________________________________________________
__________________________________________________________________________________
__________________________________________________________________________________
__________________________________________________________________________________
__________________________________________________________________________________
__________________________________________________________________________________
__________________________________________________________________________________
Q29 Has your agency developed any of the following practices or policies in response to the COVID-19 pandemic? [CODE ALL THAT APPLY]
1
Allowing staff to work off-site or from home
2
Allowing staff to work flexible hours
3
Virtual investigations
4
Virtual monthly home visits
5
Virtual court appearances
6
Virtual staff training
7
Virtual foster parent or kinship caregiver training
8
Virtual interviews with prospective staff
9
Virtual in-home educational oversight and supports for children
10
Virtual services and supports (if yes, specify type of service)
11
Virtual supervision
12
Electronic record keeping
13
Other (SPECIFY): _________________________
Q30 [FOR EACH Q29 PRACTICE ENDORSED] Does your agency plan to sustain the [FILL Q29 PRACTICE] developed in response to the COVID-19 pandemic?
1
Yes
2
No
Q31 How technologically prepared was your agency to support virtual work in response to the COVID-19 pandemic?
1
Very
Prepared
2
Somewhat
prepared
3
Not
very prepared
Q32 Has your agency been able to carry out the following functions in the work-at-home environment during the COVID-19 pandemic? [CODE ALL THAT APPLY]
1
Staffing child abuse hotlines
2
Case investigation
3
Shelter hearings (For example: the first hearing after a child’s
removal for judicial determination)
4
60-day hearings (For example: hearings for judicial determination of
reasonable efforts to prevent removal)
5
Caseworker visitation
6
Contact between parents and their attorneys
7
Contact between children and their attorneys
8
Biological family visitation for children in out-of-home care
9
Mental health service provision
10
Substance abuse service provision
11
Domestic violence service provision
12
In-home educational oversight and supports
13
Support for basic needs (For example: unemployment applications,
public housing requests, or internet access requests)
Q33 [FOR EACH Q32 PRACTICE ENDORSED] How well did (FILL Q32 PRACTICE) function in a work-at-home environment?
1
Very
well
2
Somewhat
well
3
Not
at all well
Q34 Did the Disaster or Emergency Preparedness Plan that was in place in your state or jurisdiction prior to the COVID-19 pandemic include the child welfare system?
1
Yes
2
No
Q35 [IF Q34=1] How adequately do you think this plan addressed child welfare system-relevant needs during the pandemic?
1
Very
adequately
2
Somewhat
adequately
3
Not
at all adequately
Q36 Is your state now revising its Disaster or Emergency Preparedness Plan to specifically address child welfare needs?
1
Yes
2
No
Q37 [IF Q36=1] Is there a child welfare representative among the group of individuals responsible for revising the plan?
1
Yes
2
No
Q38 [IF Q36=1] What issues should be included in the revised plan to help your agency respond to the next disaster or emergency? (CODE ALL THAT APPLY)
1
Managing child maltreatment investigations
2
Procedures for court proceedings
3
Providing social services and supports
4
Flexible funding
5
Other (SPECIFY): _________________________
Q39 [IF Q34=2] Has your state or local jurisdiction now taken steps to develop a Disaster or Emergency Preparedness Plan that includes the child welfare system?
1
Yes
2
No
Q40 [IF Q39=1] Is there a child welfare representative among the group of individuals responsible for revising the plan?
1
Yes
2
No
Q41 [IF Q39=1] How adequately do you feel that this new or refined plan will address child welfare system-relevant needs?
1
Very
adequately
2
Somewhat
adequately
3
Not
at all adequately
Q42 [IF Q39=1] What issues do you believe will be covered by this plan to help your agency respond to the next disaster or emergency? (CODE ALL THAT APPLY)
1
Managing child maltreatment investigations
2
Procedures for court proceedings
3
Providing social services and supports
4
Flexible funding
5
Other (SPECIFY): _________________________
Q43 [IF Q39=2] Why is child welfare not being included?
INTERVIEWER: RECORD THE VERBATIM RESPONSE IN THE SPACE BELOW.
__________________________________________________________________________________
__________________________________________________________________________________
__________________________________________________________________________________
__________________________________________________________________________________
__________________________________________________________________________________
__________________________________________________________________________________
__________________________________________________________________________________
__________________________________________________________________________________
INTRO9 Finally, we’d like to learn more about [you/your agency director] with some questions about [your/their] background. If you are answering these questions on behalf of your agency director, please answer “Don’t Know” if you are not sure of the correct response.
Q44 What is the highest degree, diploma, or certificate that [you have/your agency director has] received?
1
None
2
High School Diploma or High School equivalency (GED)
3
Vocational Tech Certificate/Diploma
4
Associate Degree (For example: AA, AS, ASN)
5
Bachelor’s Degree (For example: BA, AB, BS, BSW, BSN)
6
Master’s Degree (For example: MA, MS, MEng, Med, MSW, MBA)
7
Graduate or Professional Degree (For example: MD, JD, PhD, EdD)
8 DON’T
KNOW
Q44a [IF Q27=5 OR 6 OR 7] [Do you/Does your agency director] have a degree in social work?
1
Yes
2
No
Q44b [IF Q28a=1] Which degrees [do you/does your agency director] hold in social work? [CODE ALL THAT APPLY]
1
BSW
2
MSW
3
PhD or Doctor of Social Work
4
DON’T KNOW
Q44c [IF Q28b=1] Did [you/your agency director] receive a Title IV-E stipend for [your/their] Bachelor’s degree?
1
Yes
2
No
3
DON’T KNOW
Q44d [IF Q28b=2] Did [you/your agency director] receive a Title IV-E stipend for [your/their] Master’s degree?
1
Yes
2
No
3
DON’T KNOW
Q44e [IF Q28b=2 OR 3] [Have you/Has your agency director] ever been licensed or certified by a state to independently practice social work at the Master’s degree level?
1
Yes
2
No
3
DON’T KNOW
Q44f [IF Q28e=1] [Are you/Is your agency director] currently licensed or certified by a state to independently practice social work at the Master’s degree level?
1
Yes
2
No
3
DON’T KNOW
Q45 What is [your/your agency director’s] sex?
1
Male
2
Female
3
DON’T KNOW
Q46 In what year were [you/your agency director] born?
_____________ YEAR
DON’T
KNOW
Q47 [Are you/Is your agency director] of Hispanic, Latino/a, or Spanish origin? [CODE ALL THAT APPLY]
1
No, not of Hispanic, Latino/a, or Spanish origin
2
Yes, Cuban
3
Yes, Mexican, Mexican-American, Chicano/a
4
Yes, Puerto Rican
5
Yes, Another Hispanic, Latino/a, or Spanish origin
6
DON’T KNOW
Q48 Please look at CARD X. What is [your/your agency director’s] race? You may pick one or more groups from the card. [CODE ALL THAT APPLY]
1
White
2
Black or African American
3
American Indian or Alaska Native
4
Asian Indian
5
Chinese
6
Filipino
7
Japanese
8
Korean
9
Vietnamese
10
Other Asian
11
Native Hawaiian
12
Guamanian or Chamorro
13
Samoan
14
Other Pacific Islander
15
DON’T KNOW
Q49 How long [have you/has your agency director] been in this role?
YEARS
OR
MONTHS
DON’T
KNOW
Q50 How long [have you/has your agency director] been employed by this agency?
YEARS
OR
MONTHS
DON’T
KNOW
Q51 How long [have you/has your agency director] worked in the field of child welfare?
YEARS
OR
MONTHS
DON’T
KNOW
Q52a [Have you/Has your agency director] ever had direct practice experience in working with a caseload of children and families?
1
Yes
2
No
3
DON’T KNOW
Q52b [Have you/Has your agency director] ever had prior experience in managing a child welfare team or program as a supervisor or administrator?
1
SUPERVISOR
2
ADMINISTRATOR
3
BOTH
4
NEITHER
5
DON’T KNOW
Q53 For [your/your agency director’s] current position, [were you/was he/was she] promoted into this role from within this agency?
1
Yes
2
No
3
DON’T KNOW
Q53a [IF Q33 IS GREATER THAN OR EQUAL TO 5 YEARS] How has turnover for the investigation/assessment workers at your agency varied in the past 5 years? Would you say turnover has increased, decreased, or been relatively stable?
1
Increased
2
Decreased
3
Been
relatively stable
Q53b [IF Q38a=1] Please look at CARD X. What are the top three reasons staff from this unit have left?
1
Agency
downsizing/Staff layoffs
2
Availability
and/or quality of training and job support
3
Availability
of resources and services to support clients
4
Better
pay and job prospects elsewhere
5
Changes
in personal and family circumstances
6
Interpersonal
conflict
7
Job
stress and worker burnout
8
No
promotion opportunities
9
Not
a good fit for the job
10
Organizational
climate
11
Paperwork
12
Staff
retired
13
Staff
were promoted or moved to another unit
14
Staff
were terminated/fired
15
Workload
16
Other
(SPECIFY): __________________
Q54 This study also involves interviewing supervisors and caseworkers at your agency about
their work and experiences. To help us select a random sample of supervisors, we would like to collect the names and contact information of the supervisors employed by your agency. We will then randomly select one or more supervisors from this list and offer them the opportunity to participate. Their participation will be completely voluntary, and their responses will be kept private.
During the interviews with supervisors, we will ask for the names and contact information of the caseworkers who report to them and use that list to randomly select one or more caseworkers who will be offered an opportunity to participate.
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EXIT2 Thank you for completing this survey. We appreciate your feedback.
| File Type | application/vnd.openxmlformats-officedocument.wordprocessingml.document |
| Author | Dounoucos, Victoria |
| File Modified | 0000-00-00 |
| File Created | 2022-09-05 |
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