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pdfScreen Package Document – MySSA – Initiate Earnings Corrections
mySSA: Initiate Earnings
Correction
Office of Management & Budget (OMB) Screen
Package
OPPM/DUEA/UXG
1
Screen Package Document – MySSA – Initiate Earnings Corrections
Table of Contents
1. Screen Package Document Version Information .............................................................................................................. 3
2. Initiate Earnings Corrections: Happy Path ........................................................................................................................ 4
2.1 My Social Security Plan and Prepare Landing page....................................................................................................... 4
2.1.2. Initiate Earnings Corrections Privacy Act Statement .................................................................................................. 5
2.2 Earnings Record – Home................................................................................................................................................ 6
2.2.1. Earnings Record Home - Additional Information shown ............................................................................................ 7
2.2.3. Earnings Record Home – ‘Not Yet Recorded’ Help Link: Lag year - Light box ........................................................ 8
2.3. Earnings record with details .......................................................................................................................................... 9
2.3.1. Detailed Earnings: Multiple employers on record .................................................................................................... 10
2.3.2. Detailed Earnings: Single employer on record.......................................................................................................... 10
2.3.3. Detailed Earnings: No earnings on record ................................................................................................................ 11
2.3.4. Detailed Earnings: Earnings on record but no details available ............................................................................... 11
2.3.5. Detailed Earnings: Lag year - no details available..................................................................................................... 12
2.3.6. Detailed Earnings: Lag year – Details on record ....................................................................................................... 12
2.3.7. Detailed Earnings: Self-Employment earnings.......................................................................................................... 13
2.3.8. Detailed Earnings: Self-employment and regular wages on record ......................................................................... 13
2.3.9. Detailed Earnings Modals for Quarterly Earnings Prior to 1978 .............................................................................. 14
2.3.9.1. Detailed Earnings: Quarterly details for 1978 (& prior years) ........................................................................... 14
2.3.9.2. Detailed Earnings: Quarterly details for single employer (1978 & prior)........................................................... 15
2.3.9.3. Detailed Earnings: Details unavailable for 1978 (& prior years) ....................................................................... 16
2.3.9.4. Detailed Earnings: Quarterly self-employment 1978 (& prior) .......................................................................... 16
2.3.9.5. Detailed Earnings: Quarterly self-employment and wages 1978 (& prior) ........................................................ 17
2.3.9.6 Detailed Earnings: Details Unavailable for 1937-1950 ........................................................................................ 18
2.3.10. Detailed Earnings: Shown information for years containing Self-employment Earnings ....................................... 18
2.3.10. Detailed Earnings Screen: ‘How do I request a correction of Self-Employment Earnings?’ modal ..................... 19
2.4. Earnings Corrections Overview........................................................................................................................................ 20
2.4.1. Earnings Correction Overview: ‘Current and prior year’ - Info modal ...................................................................... 20
2.4.2. Earnings Correction Overview: 'What kind of evidence can I provide?' modal........................................................ 21
2.4.3. Earnings Corrections Overview: ‘Correcting Self-Employment Earnings…’ modal ................................................... 21
2.5. Earnings corrections: Confirm your information Screen.................................................................................................. 22
2.5.1. Confirm Your Information Screen (Other Name & SSN) ........................................................................................... 23
2.6. Earnings Corrections request: Select a year .................................................................................................................... 24
2.6.1. Select a year: 'Don't see the year you’re looking for?' modal .................................................................................. 24
2.6.2. Select a year: Multiple employers variant ................................................................................................................ 25
2.6.3. Select a year: One employer variant ........................................................................................................................ 26
2.6.4. Select a year: No earnings variant ............................................................................................................................ 27
2.6.4.1. Select a year: No earnings variant - 'Why would earnings be missing?' modal ................................................. 27
2.6.6. Select year: Quarterly details variant (1978 & prior)................................................................................................ 28
2.7. Correction Details Screens ............................................................................................................................................... 29
2.7.1. Correction Details: Correct existing earnings ........................................................................................................... 29
2.7.1.1. Correction Details: Correct existing earnings: Correction type drop down ....................................................... 29
2.7.1.2. Correction Details: Edit existing - incorrect wages ............................................................................................ 30
2.7.1.3. Correction Details: Edit existing: did not work for employer ............................................................................. 31
2.7.1.4. Correction Details: Edit existing: Other correction type .................................................................................... 32
2.7.6. Correction Details: Add missing earnings ................................................................................................................. 33
2.7.6.1. Add missing earnings: employment type drop down ........................................................................................ 34
2.7.5. Correction Details: Help & hidden information ........................................................................................................ 34
2.7.5.1. Correction Details: ‘What kind of evidence can I provide?' Modal .................................................................... 34
2.7.5.2. Correction Details: Edit existing - upload help: 'Having trouble?' modal.......................................................... 35
2.7.5.3. Correction Details: 'How do I find this?' help modal.......................................................................................... 35
2.7.5.4. Correction Details: Other Evidence option ........................................................................................................ 35
2.8. Review & submit/ add another Screen ............................................................................................................................ 36
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Screen Package Document – MySSA – Initiate Earnings Corrections
2.8.1. Review & submit/ add another Screen: no evidence warning variant ..................................................................... 37
2.8.1.1. Review & submit/ add another Screen: (Warning Variant) ‘What kind of evidence can I provide?’ modal ...... 38
2.9. Earnings Record Correction Request receipt ................................................................................................................... 39
3. mySSA Earnings Corrections: Return screen Variants..................................................................................................... 40
3.1. Confirm your information Screen (Return/Edit Variant) ................................................................................................. 40
3.2. Select a Year Screen (Return Variant).............................................................................................................................. 41
3.2.1. Select a Year Screen (Return Variant): Pending correction ...................................................................................... 42
3.2.3. Select a Year Screen (Return Variant): Pending Correction: No Existing Earnings on record ................................... 43
3.2.5. Select a Year Screen (Return Variant): Pending Correction: Multiple Corrections Pending ..................................... 44
3.2.5.1. Select a Year Screen (Return Variant): Pending: delete confirmation ............................................................... 45
3.3. Correction Details (Return/ Edit Variants) ....................................................................................................................... 46
3.3.1. Correction Details (Update Existing Earnings): Return Variant ................................................................................ 46
3.3.1.1. Correction Details (Update Existing): Edit Variant ............................................................................................. 47
3.3.2. Correction Details (Add missing): Return Variant ..................................................................................................... 48
3.3.2.1. Correction Details (Add missing): Edit Variant ................................................................................................... 49
3.4. Review and Submit/ add another (Return Variant – Multiple corrections) ..................................................................... 50
3.4.1. Review and Submit (Return Variant: Maximum corrections) ................................................................................... 51
4. Initiate Earnings Corrections: Error Variants .................................................................................................................. 52
4.1. Confirm Your Information Screen (Error Variant) ............................................................................................................ 52
4.3. Correction Details (Error Variants) .................................................................................................................................. 53
4.3.1. Correction Details: Add missing (Error Variant)........................................................................................................ 53
4.3.2. Correction Details: Error – File upload size............................................................................................................... 54
4.3.3. Correction Details: Error – Unsupported File Format ............................................................................................... 54
4.4. Review and Submit (Review and add another screen) - Error Variant ............................................................................ 55
4.5. Earnings Correction Request: System Unavailable Error Message.................................................................................. 56
5. Initiate Earnings Corrections: Other Screen Variants ..................................................................................................... 57
5.1. Earnings Record Home: No access to Earnings Corrections Variant ............................................................................... 57
5.2. Waiting Indicator modal ................................................................................................................................................. 58
1. Screen Package Document Version Information
The first release of this document as a project deliverable is numbered 1.0.
Subsequent revisions are numbered 1.1, 1.2, 1.3, etc. Content revisions are listed below with corresponding page numbers.
Date
Content Revisions
Page
Revised
Version
#
by
Number
1.0
July 17, 2020
OPPM/DUEA/UXG
Author of initial release and all revisions – Caroline Galbraith, William Hanke, Robert
Summerville
N/A
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Screen Package Document – MySSA – Initiate Earnings Corrections
2. Initiate Earnings Corrections: Happy Path
2.1
My Social Security Plan and Prepare Landing page
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Screen Package Document – MySSA – Initiate Earnings Corrections
2.1.2. Initiate Earnings Corrections Privacy Act Statement
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Screen Package Document – MySSA – Initiate Earnings Corrections
2.2
Earnings Record – Home
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Screen Package Document – MySSA – Initiate Earnings Corrections
2.2.1. Earnings Record Home - Additional Information shown
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Screen Package Document – MySSA – Initiate Earnings Corrections
2.2.3. Earnings Record Home – ‘Not Yet Recorded’ Help Link: Lag year - Light box
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Screen Package Document – MySSA – Initiate Earnings Corrections
2.3.
Earnings record with details
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Screen Package Document – MySSA – Initiate Earnings Corrections
2.3.1. Detailed Earnings: Multiple employers on record
2.3.2. Detailed Earnings: Single employer on record
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Screen Package Document – MySSA – Initiate Earnings Corrections
2.3.3. Detailed Earnings: No earnings on record
2.3.4. Detailed Earnings: Earnings on record but no details available
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Screen Package Document – MySSA – Initiate Earnings Corrections
2.3.5. Detailed Earnings: Lag year - no details available
2.3.6. Detailed Earnings: Lag year – Details on record
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Screen Package Document – MySSA – Initiate Earnings Corrections
2.3.7. Detailed Earnings: Self-Employment earnings
(Expanded information for ‘What will I need to request a self-employment correction?’ in 2.3.10.)
2.3.8. Detailed Earnings: Self-employment and regular wages on record
(Expanded information for ‘What will I need to request a self-employment correction?’ in 2.3.10.)
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Screen Package Document – MySSA – Initiate Earnings Corrections
2.3.9. Detailed Earnings Modals for Quarterly Earnings Prior to 1978
2.3.9.1. Detailed Earnings: Quarterly details for 1978 (& prior years)
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Screen Package Document – MySSA – Initiate Earnings Corrections
2.3.9.2. Detailed Earnings: Quarterly details for single employer (1978 & prior)
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Screen Package Document – MySSA – Initiate Earnings Corrections
2.3.9.3. Detailed Earnings: Details unavailable for 1978 (& prior years)
2.3.9.4. Detailed Earnings: Quarterly self-employment 1978 (& prior)
(Expanded information for ‘What will I need to request a self-employment correction?’ in 2.3.10.)
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Screen Package Document – MySSA – Initiate Earnings Corrections
2.3.9.5. Detailed Earnings: Quarterly self-employment and wages 1978 (& prior)
(Expanded information for ‘What will I need to request a self-employment correction?’ in 2.3.10.)
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Screen Package Document – MySSA – Initiate Earnings Corrections
2.3.9.6 Detailed Earnings: Details Unavailable for 1937-1950
2.3.10. Detailed Earnings: Shown information for years containing Self-employment Earnings
(Appears on 2.3.8.; 2.3.7; 2.3.9.4.; 2.3.9.5)
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Screen Package Document – MySSA – Initiate Earnings Corrections
2.3.10. Detailed Earnings Screen: ‘How do I request a correction of Self-Employment
Earnings?’ modal
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Screen Package Document – MySSA – Initiate Earnings Corrections
2.4.
Earnings Corrections Overview
2.4.1. Earnings Correction Overview: ‘Current and prior year’ - Info modal
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Screen Package Document – MySSA – Initiate Earnings Corrections
2.4.2. Earnings Correction Overview: 'What kind of evidence can I provide?' modal
2.4.3. Earnings Corrections Overview: ‘Correcting Self-Employment Earnings…’ modal
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Screen Package Document – MySSA – Initiate Earnings Corrections
2.5.
Earnings corrections: Confirm your information Screen
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Screen Package Document – MySSA – Initiate Earnings Corrections
2.5.1. Confirm Your Information Screen (Other Name & SSN)
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Screen Package Document – MySSA – Initiate Earnings Corrections
2.6.
Earnings Corrections request: Select a year
2.6.1. Select a year: 'Don't see the year you’re looking for?' modal
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Screen Package Document – MySSA – Initiate Earnings Corrections
2.6.2. Select a year: Multiple employers variant
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Screen Package Document – MySSA – Initiate Earnings Corrections
2.6.3. Select a year: One employer variant
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Screen Package Document – MySSA – Initiate Earnings Corrections
2.6.4. Select a year: No earnings variant
2.6.4.1. Select a year: No earnings variant - 'Why would earnings be missing?' modal
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Screen Package Document – MySSA – Initiate Earnings Corrections
2.6.6. Select year: Quarterly details variant (1978 & prior)
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Screen Package Document – MySSA – Initiate Earnings Corrections
2.7. Correction Details Screens
2.7.1. Correction Details: Correct existing earnings
2.7.1.1. Correction Details: Correct existing earnings: Correction type drop down
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Screen Package Document – MySSA – Initiate Earnings Corrections
2.7.1.2. Correction Details: Edit existing - incorrect wages
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Screen Package Document – MySSA – Initiate Earnings Corrections
2.7.1.3. Correction Details: Edit existing: did not work for employer
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Screen Package Document – MySSA – Initiate Earnings Corrections
2.7.1.4. Correction Details: Edit existing: Other correction type
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Screen Package Document – MySSA – Initiate Earnings Corrections
2.7.6. Correction Details: Add missing earnings
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Screen Package Document – MySSA – Initiate Earnings Corrections
2.7.6.1. Add missing earnings: employment type drop down
2.7.5. Correction Details: Help & hidden information
2.7.5.1. Correction Details: ‘What kind of evidence can I provide?' Modal
(Appears on 2.7.1.2. ; 2.7.1.3. ; 2.7.1.4. ; 2.7.6)
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Screen Package Document – MySSA – Initiate Earnings Corrections
2.7.5.2. Correction Details: Edit existing - upload help: 'Having trouble?' modal
2.7.5.3. Correction Details: 'How do I find this?' help modal
(Appears on 2.7.1.2. ; 2.7.1.3. ; 2.7.1.4. ; 2.7.6 .)
2.7.5.4. Correction Details: Other Evidence option
(Appears on 2.7.1.2. ; 2.7.1.3. ; 2.7.1.4. ; 2.7.6)
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Screen Package Document – MySSA – Initiate Earnings Corrections
2.8. Review & submit/ add another Screen
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Screen Package Document – MySSA – Initiate Earnings Corrections
2.8.1. Review & submit/ add another Screen: no evidence warning variant
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Screen Package Document – MySSA – Initiate Earnings Corrections
2.8.1.1. Review & submit/ add another Screen: (Warning Variant) ‘What kind of evidence can I
provide?’ modal
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Screen Package Document – MySSA – Initiate Earnings Corrections
2.9. Earnings Record Correction Request receipt
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Screen Package Document – MySSA – Initiate Earnings Corrections
3. mySSA Earnings Corrections: Return screen Variants
3.1. Confirm your information Screen (Return/Edit Variant)
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Screen Package Document – MySSA – Initiate Earnings Corrections
3.2. Select a Year Screen (Return Variant)
(link ‘don’t see the year you’re looking for?’ opens the light box in 2.6.1.)
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Screen Package Document – MySSA – Initiate Earnings Corrections
3.2.1. Select a Year Screen (Return Variant): Pending correction
Pending table will display the same way for all pending correction types (edit existing earnings/adding new earnings)
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Screen Package Document – MySSA – Initiate Earnings Corrections
3.2.3. Select a Year Screen (Return Variant): Pending Correction: No Existing Earnings on
record
(‘Why would my earnings be missing?’ link opens modal in 2.6.4.1.)
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Screen Package Document – MySSA – Initiate Earnings Corrections
3.2.5. Select a Year Screen (Return Variant): Pending Correction: Multiple Corrections
Pending
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Screen Package Document – MySSA – Initiate Earnings Corrections
3.2.5.1. Select a Year Screen (Return Variant): Pending: delete confirmation
Displays when ‘delete’ is selected on pending table (3.2.1. ; 3.2.2. ; 3.2.3.)
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Screen Package Document – MySSA – Initiate Earnings Corrections
3.3. Correction Details (Return/ Edit Variants)
3.3.1. Correction Details (Update Existing Earnings): Return Variant
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Screen Package Document – MySSA – Initiate Earnings Corrections
3.3.1.1. Correction Details (Update Existing): Edit Variant
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Screen Package Document – MySSA – Initiate Earnings Corrections
3.3.2. Correction Details (Add missing): Return Variant
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Screen Package Document – MySSA – Initiate Earnings Corrections
3.3.2.1. Correction Details (Add missing): Edit Variant
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Screen Package Document – MySSA – Initiate Earnings Corrections
3.4. Review and Submit/ add another (Return Variant – Multiple corrections)
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Screen Package Document – MySSA – Initiate Earnings Corrections
3.4.1. Review and Submit (Return Variant: Maximum corrections)
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Screen Package Document – MySSA – Initiate Earnings Corrections
4. Initiate Earnings Corrections: Error Variants
4.1. Confirm Your Information Screen (Error Variant)
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Screen Package Document – MySSA – Initiate Earnings Corrections
4.3. Correction Details (Error Variants)
4.3.1. Correction Details: Add missing (Error Variant)
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Screen Package Document – MySSA – Initiate Earnings Corrections
4.3.2. Correction Details: Error – File upload size
4.3.3. Correction Details: Error – Unsupported File Format
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Screen Package Document – MySSA – Initiate Earnings Corrections
4.4. Review and Submit (Review and add another screen) - Error Variant
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Screen Package Document – MySSA – Initiate Earnings Corrections
4.5. Earnings Correction Request: System Unavailable Error Message
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Screen Package Document – MySSA – Initiate Earnings Corrections
5. Initiate Earnings Corrections: Other Screen Variants
5.1. Earnings Record Home: No access to Earnings Corrections Variant
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Screen Package Document – MySSA – Initiate Earnings Corrections
5.2. Waiting Indicator modal
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| File Type | application/pdf |
| File Title | mySSA: Initiate Earnings Correction |
| Subject | Office of Management & Budget (OMB) Screen Package |
| Author | Galbraith, Caroline Contractor |
| File Modified | 2022-07-13 |
| File Created | 2020-12-17 |